Renaissance Learning Status

Monitoring: Update: We continue to monitor the situation related to the Canvas incident. As a precautionary measure, the Canvas integration with Renaissance products remains disabled. We have made the decision to keep this integration disabled until our assessment of the situation changes. We will provide regular weekly updates and communicate sooner if the situation changes. Thank you for your patience as we work to maintain the security you expect from Renaissance.

Monitoring: Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers.

We will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance.

While the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration.

If you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.

Monitoring: Update: We continue to monitor the situation related to the Canvas incident. As a precautionary measure, the Canvas integration with Renaissance products remains disabled. We have made the decision to keep this integration disabled until our assessment of the situation changes. We will provide regular weekly updates and communicate sooner if the situation changes. Thank you for your patience as we work to maintain the security you expect from Renaissance.

Monitoring: Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers.

We will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance.

While the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration.

If you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.

Resolved: The monitoring period has passed, with all observations confirming that the issue has been resolved.

Monitoring: A final fix was applied today 5/11, while the initial fix significantly mitigated occurrence, we identified a narrow scenario where the experience may be impacted by a cached session which the current fix addressed. We will continue to monitor system performance and behavior for the next 24 hours. We expect to close this incident post conclusion of the monitoring activity.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are currently investigating an issue affecting students who have paused their Spring aReading or Spring aMath assessments. When attempting to resume a paused assessment—whether from the student's device or through the teacher's Screening tab—an error is displayed, and the assessment cannot continue.

What we're doing: Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.

We apologize for the disruption during your Spring testing window and appreciate your patience.

Monitoring: Update: We continue to monitor the situation related to the Canvas incident. As a precautionary measure, the Canvas integration with Renaissance products remains disabled. We have made the decision to keep this integration disabled until our assessment of the situation changes. We will provide regular weekly updates and communicate sooner if the situation changes. Thank you for your patience as we work to maintain the security you expect from Renaissance.

Monitoring: Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers.

We will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance.

While the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration.

If you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.