Renaissance Learning Status
Real-time updates of Renaissance Learning issues and outages
Renaissance Learning status is Operational
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Renaissance Learning Schoolzilla
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Renaissance Learning Renaissance Growth Platform (RGP)
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Active Incidents
No active incidents
Recently Resolved Incidents
Schoolzilla - New teachers cannot login; Current users may see stale data.
Started 16 Jan 2025 15:52:29 (2 days ago), resolved 17 Jan 2025 13:35:24 (16 hours ago)
Incident without Impact
Resolved
Schoolzilla
A fix has been implemented and we are monitoring the results.
RGP - Some customers unable to complete the student transfer process.
Started 15 Jan 2025 19:01:20 (2 days ago), resolved 17 Jan 2025 13:33:51 (16 hours ago)
Major Incident
Resolved
Renaissance Growth Platform (RGP)
We are currently experiencing an issue in our Renaissance Growth Platform (RGP) where some customers are not able to complete the student transfer action.
Some users cannot login to Renaissance Growth Platform (RGP)
Started 14 Jan 2025 18:13:36 (3 days ago), resolved 15 Jan 2025 03:48:35 (3 days ago)
Minor Incident
Resolved
Renaissance Growth Platform (RGP)
Some users who login to Renaissance products using the Renaissance Growth Platform (RGP) cannot login. The issue has been identified and we are in the process of resolving.
Renaissance Learning Outage Survival Guide
A step-by-step guide to help you survive a Renaissance Learning outage
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Renaissance Learning Components
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Renaissance Learning Accelerated Reader
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Renaissance Learning DnA
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Renaissance Learning eduCLIMBER
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Renaissance Learning eSchoolData
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Renaissance Learning FastBridge
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Renaissance Learning Renaissance Next for Teachers
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Renaissance Learning Renaissance Growth Platform
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Renaissance Learning SchoolCity
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Renaissance Learning Schoolzilla
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Schoolzilla - New teachers cannot login; Current users may see stale data.
Started 16 Jan 2025 15:52:29 (2 days ago), resolved 17 Jan 2025 13:35:24 (16 hours ago)
Incident without Impact
Resolved
Schoolzilla
A fix has been implemented and we are monitoring the results.
Renaissance Learning Star Assessments
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Renaissance Learning Star Phonics
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Renaissance Learning Star Preschool
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Renaissance Learning Renaissance Growth Platform (RGP)
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Some users cannot login to Renaissance Growth Platform (RGP)
Started 14 Jan 2025 18:13:36 (3 days ago), resolved 15 Jan 2025 03:48:35 (3 days ago)
Minor Incident
Resolved
Renaissance Growth Platform (RGP)
Some users who login to Renaissance products using the Renaissance Growth Platform (RGP) cannot login. The issue has been identified and we are in the process of resolving.
RGP - Some customers unable to complete the student transfer process.
Started 15 Jan 2025 19:01:20 (2 days ago), resolved 17 Jan 2025 13:33:51 (16 hours ago)
Major Incident
Resolved
Renaissance Growth Platform (RGP)
We are currently experiencing an issue in our Renaissance Growth Platform (RGP) where some customers are not able to complete the student transfer action.
Renaissance Learning IO Classroom
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Renaissance Learning Support Tools
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Phone System
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Support Cases / Emails
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Renaissance Learning Illuminate Application (Archived)
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Portal
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Itembank
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Online Testing
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Lightning Grader
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Prebuilt Reporting
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Job Queue
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SFTP
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Automated Imports
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Notifications
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ZELibrary
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Alpine Education
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PupilPath
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Renaissance Learning Alternatives
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SCORM Cloud Website
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Reportage - Interaction Reports Slow Response Times
Started 8 Nov 2024 16:20:33 (2 months ago), still ongoing
Minor Incident
Identified
SCORM Cloud Website
We're experiencing performance issues with Reportage that are resulting in slow response times and timeouts and are actively looking into the issue.
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