The AskCody Platform Status: check for The AskCody Platform outages and issues

The AskCody Platform status is Operational

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Outlook Add-in

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Outlook Add-in

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Outlook Add-in

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See all 52 The AskCody Platform components

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded EWS integration

Started 23 Dec 2025 12:02:29 (9 days ago), resolved 29 Dec 2025 08:56:48 (3 days ago)

Major Incident

Resolved

Outlook Add-in

Outlook Add-in

Outlook Add-in

We are seeing unstable connections to the Exchange Web Services integration that powers our add-ins and other services dealing with Exchange meetings directly. Currently, it seems to only affect EU customers, but we are investigating the extent and impact as well as the root cause, and will keep you updated.

See all updates

The AskCody Platform Outage Survival Guide

A step-by-step guide to help you survive a The AskCody Platform outage

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The AskCody Platform Components

The AskCody Platform

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The AskCody Platform Infrastructure (Global)

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Outgoing Email

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Twilio SMS gateway

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The AskCody Platform Infrastructure (Europe)

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Exchange Integration

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Calendar Notification Service

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AskCody Active Directory Forwarding Service

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Azure AD Integration

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The AskCody Platform Infrastructure (North America)

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Exchange Integration

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Calendar Notification Service

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AskCody Active Directory Forwarding Service

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Azure AD integration

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The AskCody Platform Visitor Management (Europe)

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Outlook Add-in

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Degraded EWS integration

Started 23 Dec 2025 12:02:29 (9 days ago), resolved 29 Dec 2025 08:56:48 (3 days ago)

Major Incident

Resolved

Outlook Add-in

Outlook Add-in

Outlook Add-in

We are seeing unstable connections to the Exchange Web Services integration that powers our add-ins and other services dealing with Exchange meetings directly. Currently, it seems to only affect EU customers, but we are investigating the extent and impact as well as the root cause, and will keep you updated.

See all updates

Visitor Management Portal

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Check-in kiosk

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The AskCody Platform Visitor Management (North America)

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Outlook Add-in

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Visitor Management Portal

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Check-in kiosk

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The AskCody Platform Meeting Services (Europe)

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Outlook Add-in

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Degraded EWS integration

Started 23 Dec 2025 12:02:29 (9 days ago), resolved 29 Dec 2025 08:56:48 (3 days ago)

Major Incident

Resolved

Outlook Add-in

Outlook Add-in

Outlook Add-in

We are seeing unstable connections to the Exchange Web Services integration that powers our add-ins and other services dealing with Exchange meetings directly. Currently, it seems to only affect EU customers, but we are investigating the extent and impact as well as the root cause, and will keep you updated.

See all updates

Meeting Services Portal

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Meeting Services Finance API

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The AskCody Platform Meeting Services (North America)

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Outlook Add-in

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Meeting Services Portal

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Meeting Services Finance API

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The AskCody Platform Room Booking (Europe)

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Outlook Add-in

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Degraded EWS integration

Started 23 Dec 2025 12:02:29 (9 days ago), resolved 29 Dec 2025 08:56:48 (3 days ago)

Major Incident

Resolved

Outlook Add-in

Outlook Add-in

Outlook Add-in

We are seeing unstable connections to the Exchange Web Services integration that powers our add-ins and other services dealing with Exchange meetings directly. Currently, it seems to only affect EU customers, but we are investigating the extent and impact as well as the root cause, and will keep you updated.

See all updates

Room Management Portal

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Meeting Dashboards

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Room Displays

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Workplace Central

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Mobile App (iOS)

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Mobile App (Android)

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The AskCody Platform Room Booking (North America)

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Outlook Add-in

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Room Management Portal

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Meeting Dashboards

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Room Displays

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Workplace Central

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Mobile App (iOS)

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Mobile App (Android)

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The AskCody Platform Workplace Insights (Europe)

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Power BI Dashboard

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Data Collection

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The AskCody Platform Workplace Insights (North America)

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Power BI Dashboard

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Data Collection

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