The AskCody Platform status is Operational

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now
Outlook Add-in
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now
Visitor Management Portal
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Check-in kiosk
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Outlook Add-in
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now
Meeting Services Portal
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now
Meeting Services Finance API
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now
Outlook Add-in
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Sun 17
now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
Major Incident
Monitoring
Outlook Add-in
Outlook Add-in
Outlook Add-in
Visitor Management Portal
Meeting Services Portal
More...

Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

As a temporary workaround, users can retry their requests after a few seconds.

The next update will be provided as soon as possible.

Recently Resolved Incidents

No recent incidents

The AskCody Platform Outage Survival Guide

A step-by-step guide to help you survive a The AskCody Platform outage
NaN%

    The AskCody Platform Components

    Mon 11
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    now

    The AskCody Platform Infrastructure (Global)

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    now
    Outgoing Email
    Mon 11
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    Thu 14
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    Sun 17
    now
    Twilio SMS gateway
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
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    Sun 17
    now

    The AskCody Platform Infrastructure (Europe)

    Mon 11
    Tue 12
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    Sun 17
    now
    Exchange Integration
    Mon 11
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    now
    Calendar Notification Service
    Mon 11
    Tue 12
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    Sun 17
    now
    AskCody Active Directory Forwarding Service
    Mon 11
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    Sun 17
    now
    Azure AD Integration
    Mon 11
    Tue 12
    Wed 13
    Thu 14
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    Sun 17
    now

    The AskCody Platform Infrastructure (North America)

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    Sun 17
    now
    Exchange Integration
    Mon 11
    Tue 12
    Wed 13
    Thu 14
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    Sat 16
    Sun 17
    now
    Calendar Notification Service
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
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    Sun 17
    now
    AskCody Active Directory Forwarding Service
    Mon 11
    Tue 12
    Wed 13
    Thu 14
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    Sun 17
    now
    Azure AD integration
    Mon 11
    Tue 12
    Wed 13
    Thu 14
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    Sat 16
    Sun 17
    now

    The AskCody Platform Visitor Management (Europe)

    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    Outlook Add-in
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Visitor Management Portal
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Check-in kiosk
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    The AskCody Platform Visitor Management (North America)

    Mon 11
    Tue 12
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    now
    Outlook Add-in
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    Visitor Management Portal
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    Check-in kiosk
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now

    The AskCody Platform Meeting Services (Europe)

    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    Outlook Add-in
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Meeting Services Portal
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Meeting Services Finance API
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    The AskCody Platform Meeting Services (North America)

    Mon 11
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    now
    Outlook Add-in
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    Sun 17
    now
    Meeting Services Portal
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
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    Sun 17
    now
    Meeting Services Finance API
    Mon 11
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    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now

    The AskCody Platform Room Booking (Europe)

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    Sun 17
    now
    Outlook Add-in
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Room Management Portal
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Meeting Dashboards
    Mon 11
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    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Room Displays
    Mon 11
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    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Workplace Central
    Mon 11
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    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    [Europe] Degraded performance - Management portal, Add-ins, check-in kiosks
    Started 18 Aug 2025 12:55:25 (7 hours ago), still ongoing
    Major Incident
    Monitoring
    Outlook Add-in
    Outlook Add-in
    Outlook Add-in
    Visitor Management Portal
    Meeting Services Portal
    More...

    Affected Users: [Add-in Users, Management Portal Users,.] Region: [Europe]

    We are currently experiencing a partial outage in the management portal and Outlook Add-ins and are investigating the issue. Users may experience this issue as timeouts and slow response times.

    As a temporary workaround, users can retry their requests after a few seconds.

    The next update will be provided as soon as possible.

    Mobile App (iOS)
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    Sun 17
    now
    Mobile App (Android)
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    Sun 17
    now

    The AskCody Platform Room Booking (North America)

    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    Outlook Add-in
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    now
    Room Management Portal
    Mon 11
    Tue 12
    Wed 13
    Thu 14
    Fri 15
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    Sun 17
    now
    Meeting Dashboards
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    Sun 17
    now
    Room Displays
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    Sun 17
    now
    Workplace Central
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    Sun 17
    now
    Mobile App (iOS)
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    Sun 17
    now
    Mobile App (Android)
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    Sun 17
    now

    The AskCody Platform Workplace Insights (Europe)

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    now
    Power BI Dashboard
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    Sun 17
    now
    Data Collection
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    Sun 17
    now

    The AskCody Platform Workplace Insights (North America)

    Mon 11
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    Fri 15
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    Sun 17
    now
    Power BI Dashboard
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    Sun 17
    now
    Data Collection
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    Sun 17
    now