The AskCody Platform Status

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST

Resolved: The solution to the incident worked as expected, and is therefore to be considered as resolved.

Monitoring: We identified the root cause of the incident, and a fix was implemented immediately. We are currently monitoring the results.

For now, all components are once again stabil and fully operational.

Investigating: We are continuing to investigate the issue. From a user perspective, the issue still persists, but we are making progress in identifying the root cause.

Next update will latest be at 3.30 PM CEST. Should we see a reliable improvement in stability before 3.30 PM CEST, we will make sure to post it here.

Investigating: Affected Users: Add-in and AskCody Management Portal users Region: Europe

We are currently experiencing a major outage in accessing AskCody add-ins, check-in kiosks and the management portal and are now investigating the impact and cause. Users may experience this issue as being unable to login.

The next update will be provided at latest: 2 pm CEST