The AskCody Platform Status

The AskCody Platform Status

Real-time updates of The AskCody Platform issues and outages

PlatformCollaborationProductivityfor IT Managersfor Project Managers
Jump to:IncidentsOutage GuideAlternativesThe AskCody Platform siteStatus page

The AskCody Platform status is Operational

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Data Collection
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Data Collection
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Active Incidents

No active incidents

Recently Resolved Incidents

[North America vs. Europe and Asia-Pacific vs. Global]: Degraded Performance - [Component/s]
Started 14 Jan 2026 13:32:12 (7 days ago), resolved 16 Jan 2026 13:03:30 (5 days ago)
Minor Incident
Resolved
Data Collection
Data Collection

Affected Users: AskCody Insights Customers Region: Global

Since 2 Jan 2026, AskCody insights has not been collecting data for meetings, due to a database misconfiguration. All other data in AskCody is intact and safe otherwise.

We are actively working on a fix and all AskCody Insights data will be restored after the fix is applied.

See all updates

The AskCody Platform Outage Survival Guide

A step-by-step guide to help you survive a The AskCody Platform outage
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    The AskCody Platform Components

    The AskCody Platform Status

    The AskCody Platform

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    The AskCody Platform Infrastructure (Global)

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    Outgoing Email
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    Twilio SMS gateway
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    The AskCody Platform Infrastructure (Europe)

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    Exchange Integration
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    Calendar Notification Service
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    AskCody Active Directory Forwarding Service
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    Azure AD Integration
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    The AskCody Platform Infrastructure (North America)

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    Exchange Integration
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    Calendar Notification Service
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    AskCody Active Directory Forwarding Service
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    Azure AD integration
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    The AskCody Platform Visitor Management (Europe)

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    Outlook Add-in
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    Visitor Management Portal
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    Check-in kiosk
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    The AskCody Platform Visitor Management (North America)

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    Outlook Add-in
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    Visitor Management Portal
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    Check-in kiosk
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    The AskCody Platform Meeting Services (Europe)

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    Outlook Add-in
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    Meeting Services Portal
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    Meeting Services Finance API
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    The AskCody Platform Meeting Services (North America)

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    Outlook Add-in
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    Meeting Services Portal
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    Meeting Services Finance API
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    The AskCody Platform Room Booking (Europe)

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    Outlook Add-in
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    Room Management Portal
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    Meeting Dashboards
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    Room Displays
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    Workplace Central
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    Mobile App (iOS)
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    Mobile App (Android)
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    The AskCody Platform Room Booking (North America)

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    Outlook Add-in
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    Room Management Portal
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    Meeting Dashboards
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    Room Displays
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    Workplace Central
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    Mobile App (iOS)
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    Mobile App (Android)
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    The AskCody Platform Workplace Insights (Europe)

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    Power BI Dashboard
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    Data Collection
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    [North America vs. Europe and Asia-Pacific vs. Global]: Degraded Performance - [Component/s]
    Started 14 Jan 2026 13:32:12 (7 days ago), resolved 16 Jan 2026 13:03:30 (5 days ago)
    Minor Incident
    Resolved
    Data Collection
    Data Collection

    Affected Users: AskCody Insights Customers Region: Global

    Since 2 Jan 2026, AskCody insights has not been collecting data for meetings, due to a database misconfiguration. All other data in AskCody is intact and safe otherwise.

    We are actively working on a fix and all AskCody Insights data will be restored after the fix is applied.

    See all updates

    The AskCody Platform Workplace Insights (North America)

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    Power BI Dashboard
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    Data Collection
    Wed 14
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    now
    [North America vs. Europe and Asia-Pacific vs. Global]: Degraded Performance - [Component/s]
    Started 14 Jan 2026 13:32:12 (7 days ago), resolved 16 Jan 2026 13:03:30 (5 days ago)
    Minor Incident
    Resolved
    Data Collection
    Data Collection

    Affected Users: AskCody Insights Customers Region: Global

    Since 2 Jan 2026, AskCody insights has not been collecting data for meetings, due to a database misconfiguration. All other data in AskCody is intact and safe otherwise.

    We are actively working on a fix and all AskCody Insights data will be restored after the fix is applied.

    See all updates

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