The AskCody Platform Status
Real-time updates of The AskCody Platform issues and outages
The AskCody Platform status is Operational
Exchange Integration
Exchange Integration
Outlook Add-in
Meeting Services Portal
Meeting Services Finance API
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Active Incidents
Rooms on Info dashboards and Meeting Room Displays may intermittently show an error ("ErrorUnauthorized") instead of meetings, and other features reading calendars through an on-premises Exchange connection can be intermittently affected, including saving or updating Exchange connection credentials.
Customers on Exchange Online (Microsoft 365) connections are not affected. Meeting data itself is intact — meetings, bookings, and orders are not lost.
Next update will come asap.
Recently Resolved Incidents
Affected Users: AskCody Services Region: Europe
We have identified the cause of the partial outage in AskCody Services and have begun working on a solution.
Users may experience this issue as deliveries not getting tracked and not being able to order services, including issues in the Services part of the management portal.
The next update will be provided as soon as possible
The AskCody Platform Outage Survival Guide
The AskCody Platform Components
The AskCody Platform Infrastructure (Global)
Outgoing Email
Twilio SMS gateway
The AskCody Platform Infrastructure (Europe)
Exchange Integration
Rooms on Info dashboards and Meeting Room Displays may intermittently show an error ("ErrorUnauthorized") instead of meetings, and other features reading calendars through an on-premises Exchange connection can be intermittently affected, including saving or updating Exchange connection credentials.
Customers on Exchange Online (Microsoft 365) connections are not affected. Meeting data itself is intact — meetings, bookings, and orders are not lost.
Next update will come asap.
Calendar Notification Service
AskCody Active Directory Forwarding Service
Azure AD Integration
The AskCody Platform Infrastructure (North America)
Exchange Integration
Rooms on Info dashboards and Meeting Room Displays may intermittently show an error ("ErrorUnauthorized") instead of meetings, and other features reading calendars through an on-premises Exchange connection can be intermittently affected, including saving or updating Exchange connection credentials.
Customers on Exchange Online (Microsoft 365) connections are not affected. Meeting data itself is intact — meetings, bookings, and orders are not lost.
Next update will come asap.
Calendar Notification Service
AskCody Active Directory Forwarding Service
Azure AD integration
The AskCody Platform Visitor Management (Europe)
Outlook Add-in
Visitor Management Portal
Check-in kiosk
The AskCody Platform Visitor Management (North America)
Outlook Add-in
Visitor Management Portal
Check-in kiosk
The AskCody Platform Meeting Services (Europe)
Outlook Add-in
Affected Users: AskCody Services Region: Europe
We have identified the cause of the partial outage in AskCody Services and have begun working on a solution.
Users may experience this issue as deliveries not getting tracked and not being able to order services, including issues in the Services part of the management portal.
The next update will be provided as soon as possible
Meeting Services Portal
Affected Users: AskCody Services Region: Europe
We have identified the cause of the partial outage in AskCody Services and have begun working on a solution.
Users may experience this issue as deliveries not getting tracked and not being able to order services, including issues in the Services part of the management portal.
The next update will be provided as soon as possible
Meeting Services Finance API
Affected Users: AskCody Services Region: Europe
We have identified the cause of the partial outage in AskCody Services and have begun working on a solution.
Users may experience this issue as deliveries not getting tracked and not being able to order services, including issues in the Services part of the management portal.
The next update will be provided as soon as possible