Step Status
Real-time updates of Step issues and outages
Step status is Operational
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Last updated 1 minute ago from official status page. Learn more
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Step Components
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Step Mobile App
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iOS App
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Android App
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Step Card Purchases
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Step Send & Receive Money
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Step Debit Card Funding
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Step Stock & Crypto Investing
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Step ATM Access
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Step Linking Bank Account
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Step Bank Transfers
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Step Direct Deposit
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Step Create Account
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Step Referral Bonuses
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Step Support
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Help Center
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Live Chat
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Step Alternatives
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Softpay App and Services
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Elevated number of errors on Nets transactions
Started 9 Sep 2024 11:22:46 (9 days ago), still ongoing
Incident without Impact
Monitoring
Softpay App and Services
We are currently investigating an elevated number of errors on Nets transactions. The issue has been reported to Nets and we are pushing for resolution. In Softpay app the errors will result in the message "Failed" and one of the following four error codes: T.12500.5001, T.600.4030, T.12500.-4640 or T.12500.-4641.
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