Softpay status is Operational

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Softpay Production Environment

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Issues with transaction processing
Started 21 May 2026 07:27:12 (6 days ago), resolved 21 May 2026 13:31:32 (6 days ago)
Critical Incident
Postmortem
Softpay Production Environment

We are investigating issues that affecting most transactions.

Recently Resolved Incidents

Incorrect status update sent
Started 26 May 2026 10:19:08 (21 hours ago), resolved 26 May 2026 10:19:08 (21 hours ago)
Incident without Impact
Resolved
Softpay Production Environment

The previous status update was sent in error. There are currently no issues with any services. All Softpay services are working normally. Softpay apologises for any confusion.

Issues with some transaction processing
Started 21 May 2026 15:10:29 (6 days ago), resolved 21 May 2026 15:31:20 (6 days ago)
Incident without Impact
Resolved
Softpay Production Environment

We are investigating issues that affecting some transactions. Softpay's own platform is operating normally.

Softpay Outage Survival Guide

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    Softpay Components

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    Softpay Production Environment

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    Issues with transaction processing
    Started 21 May 2026 07:27:12 (6 days ago), resolved 21 May 2026 13:31:32 (6 days ago)
    Critical Incident
    Postmortem
    Softpay Production Environment

    We are investigating issues that affecting most transactions.

    Issues with some transaction processing
    Started 21 May 2026 15:10:29 (6 days ago), resolved 21 May 2026 15:31:20 (6 days ago)
    Incident without Impact
    Resolved
    Softpay Production Environment

    We are investigating issues that affecting some transactions. Softpay's own platform is operating normally.

    Incorrect status update sent
    Started 26 May 2026 10:19:08 (21 hours ago), resolved 26 May 2026 10:19:08 (21 hours ago)
    Incident without Impact
    Resolved
    Softpay Production Environment

    The previous status update was sent in error. There are currently no issues with any services. All Softpay services are working normally. Softpay apologises for any confusion.

    Softpay Sandbox/Test Environment

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