Softpay status is Operational

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Softpay Production Environment

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Active Incidents

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Recently Resolved Incidents

Transactions to Paycore integration are failing
Started 3 Sep 2025 10:29:53 (1 day ago), resolved 3 Sep 2025 10:54:15 (1 day ago)
Major Incident
Resolved
Softpay Production Environment

We are currently investigating an issue with the Paycore integration which may result in failed transactions for those customers.

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    Softpay Components

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    Softpay Production Environment

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    Transactions to Paycore integration are failing
    Started 3 Sep 2025 10:29:53 (1 day ago), resolved 3 Sep 2025 10:54:15 (1 day ago)
    Major Incident
    Resolved
    Softpay Production Environment

    We are currently investigating an issue with the Paycore integration which may result in failed transactions for those customers.

    Softpay Sandbox/Test Environment

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