Softpay Status
Real-time updates of Softpay issues and outages
Softpay status is Operational
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Active Incidents
Elevated number of errors on Nets transactions
Started 9 Sep 2024 11:22:46 (9 days ago), still ongoing
Incident without Impact
Monitoring
Softpay App and Services
We are currently investigating an elevated number of errors on Nets transactions. The issue has been reported to Nets and we are pushing for resolution. In Softpay app the errors will result in the message "Failed" and one of the following four error codes: T.12500.5001, T.600.4030, T.12500.-4640 or T.12500.-4641.
Recently Resolved Incidents
No recent incidents
Softpay Outage Survival Guide
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Softpay Components
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Softpay App and Services
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Elevated number of errors on Nets transactions
Started 9 Sep 2024 11:22:46 (9 days ago), still ongoing
Incident without Impact
Monitoring
Softpay App and Services
We are currently investigating an elevated number of errors on Nets transactions. The issue has been reported to Nets and we are pushing for resolution. In Softpay app the errors will result in the message "Failed" and one of the following four error codes: T.12500.5001, T.600.4030, T.12500.-4640 or T.12500.-4641.
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