Sinch MessageMedia Status

Sinch MessageMedia Status

Real-time updates of Sinch MessageMedia issues and outages

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Sinch MessageMedia status is Partially Degraded Service

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Sinch MessageMedia The Hub

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Sinch MessageMedia North America (US / Canada)

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Active Incidents

Delivery Issue United States - AT&T
Started 15 Apr 2025 19:48:34 (8 days ago), still ongoing
Minor Incident
Identified
North America (US / Canada)

We are currently observing delivery issues for 10DLC in United States - AT&T.

Incident Start Time: 2025-04-15 15:00 UTC

Impact for 10DLC: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

See all updates
SMS Delivery Delays To and From Verizon Network In US over Subset Of Toll-Free numbers
Started 31 Jul 2024 20:28:47 (9 months ago), still ongoing
Minor Incident
Investigating
North America (US / Canada)

We are experiencing SMS delivery report delays over Subset Toll-Free number when sending/receiving messages to/from Verizon. Our Provider is working with the carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.

Recently Resolved Incidents

Messages sent via TFN are stuck in submitted status
Started 21 Apr 2025 14:56:03 (2 days ago), resolved 21 Apr 2025 15:33:36 (2 days ago)
Minor Incident
Resolved
The Hub
North America (US / Canada)

We are currently investigating an issue in which messages that are sent via toll free numbers are stuck in a "submitted" status.

See all updates

Sinch MessageMedia Outage Survival Guide

A step-by-step guide to help you survive a Sinch MessageMedia outage
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    Sinch MessageMedia Components

    Sinch MessageMedia Status

    Sinch MessageMedia

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    Sinch MessageMedia The Hub

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    Messages sent via TFN are stuck in submitted status
    Started 21 Apr 2025 14:56:03 (2 days ago), resolved 21 Apr 2025 15:33:36 (2 days ago)
    Minor Incident
    Resolved
    The Hub
    North America (US / Canada)

    We are currently investigating an issue in which messages that are sent via toll free numbers are stuck in a "submitted" status.

    See all updates

    Sinch MessageMedia REST API (api.messagemedia.com, eu.app.api.sinch.com)

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    Sinch MessageMedia SMPP (smpp.messagemedia.com)

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    Sinch MessageMedia Email To SMS

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    Sinch MessageMedia Inbound System (Webhooks)

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    Sinch MessageMedia Legacy APIs

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    SOAP API (Legacy)
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    HTTP API (Legacy)
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    M4U API (Legacy)
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    Sinch MessageMedia Ecosystems

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    Shopify
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    Hubspot
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    NetSuite
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    Zoho CRM
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    Big Commerce
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    Salesforce
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    Active Campaign
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    Microsoft Dynamics
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    Sinch MessageMedia SFTP Automation

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    Sinch MessageMedia Oceania (Australia / New Zealand)

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    Sinch MessageMedia North America (US / Canada)

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    SMS Delivery Delays To and From Verizon Network In US over Subset Of Toll-Free numbers
    Started 31 Jul 2024 20:28:47 (9 months ago), still ongoing
    Minor Incident
    Investigating
    North America (US / Canada)

    We are experiencing SMS delivery report delays over Subset Toll-Free number when sending/receiving messages to/from Verizon. Our Provider is working with the carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.

    Delivery Issue United States - AT&T
    Started 15 Apr 2025 19:48:34 (8 days ago), still ongoing
    Minor Incident
    Identified
    North America (US / Canada)

    We are currently observing delivery issues for 10DLC in United States - AT&T.

    Incident Start Time: 2025-04-15 15:00 UTC

    Impact for 10DLC: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

    We will update as soon as we have more information.

    See all updates
    Messages sent via TFN are stuck in submitted status
    Started 21 Apr 2025 14:56:03 (2 days ago), resolved 21 Apr 2025 15:33:36 (2 days ago)
    Minor Incident
    Resolved
    The Hub
    North America (US / Canada)

    We are currently investigating an issue in which messages that are sent via toll free numbers are stuck in a "submitted" status.

    See all updates

    Sinch MessageMedia Europe (UK)

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    Sinch MessageMedia South America

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    Sinch MessageMedia Asia

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    Sinch MessageMedia Africa

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