Riege Software status is Operational

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🇨🇭 Switzerland
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Zoll EDEC Probleme – Zurzeit keine oder nur verzögerte Rückmeldungen vom Zoll / Customs EDEC issues – Currently no or delayed responses from customs.
Started 14 Nov 2024 09:10:32 (7 days ago), resolved 19 Nov 2024 07:15:53 (2 days ago)
Minor Incident
Resolved
🇨🇭 Switzerland

Zurzeit keine oder nur verzögerte Rückmeldungen vom Zoll

Currently no or delayed responses from customs.

Riege Software Outage Survival Guide

A step-by-step guide to help you survive a Riege Software outage
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    Riege Software Components

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    Riege Software Scope

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    Riege Software Customs

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    🇦🇹 Austria
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    🇩🇪 Germany
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    🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)
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    🇳🇱 NVWA & PD
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    🇨🇭 Switzerland
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    Zoll EDEC Probleme – Zurzeit keine oder nur verzögerte Rückmeldungen vom Zoll / Customs EDEC issues – Currently no or delayed responses from customs.
    Started 14 Nov 2024 09:10:32 (7 days ago), resolved 19 Nov 2024 07:15:53 (2 days ago)
    Minor Incident
    Resolved
    🇨🇭 Switzerland

    Zurzeit keine oder nur verzögerte Rückmeldungen vom Zoll

    Currently no or delayed responses from customs.

    🇺🇸 USA
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    Riege Software Air Freight

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    Airline Messaging
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    EU RA/KC Database
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    Flight Schedule
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    cONEverter
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    🇳🇱 Cargonaut - CCS Amsterdam (<a href="https://cargonaut.nl/verstoringen">Link to Status page Cargonaut</a>)
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    Riege Software Ocean Freight

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    Carrier Messaging (<a href="https://pages.e2open.com/INTTRA-Customer-Service-Status.html">Link to Status page of INTTRA</a>)
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    Ports of Bremen
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    Port of Hamburg
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    Portbase Rotterdam (<a href="https://status.portbase.com/">Link to Status page of Portbase</a>)
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    Vessel Schedule
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    Riege Software Communication Links

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    E-mail from/to Scope
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    FTP/sFTP
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    Type B Messaging (SITA)
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    Riege Software Support services

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    Documentation
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    Ticket system and service portal (HubSpot)
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    🇨🇭 CH service (general)
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    🇩🇪 DE service (general)
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    🇭🇰 HK service (general)
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    🇲🇽 MX service (general)
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    🇳🇱 NL service (general)
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    🇺🇸 US service (general)
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    Riege Software Miscellaneous

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    Denied Party Screening
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    EU VAT ID Check (<a href="https://ec.europa.eu/taxation_customs/vies/monitoring.html?locale=en">Self Monitoring of EU Commission</a>)
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    Mexico Tax ID Blocklist
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    Printing from Scope
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    Riege Software Alternatives

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    Dispatch Web Platform
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    Scheduled Database Maintenance - Service Interruption on September 2nd, 2024
    Started 15 Aug 2024 12:33:57 (3 months ago), still ongoing
    Maintenance
    Investigating
    Dispatch Web Platform
    Public API
    Operator API
    Customer Tracker

    Please be advised that due to routine maintenance on our Azure Database servers, our services will be temporarily unavailable for approximately 5 to 15 minutes at any time between 03:00 GMT and 04:00 GMT on Monday, September 2nd, 2024. This corresponds to 11:00 PM to 12:00 AM Eastern Daylight Time on Sunday, September 1st, 2024.

    The maintenance window provided by the Azure OSS team does not specify the exact time the maintenance will occur, but it will take place within the hour mentioned above.

    We appreciate your understanding and cooperation during this brief period of downtime. Please let us know if you have any questions or concerns.

    Thank you for your continued support.

    Customer Tracker
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    Scheduled Database Maintenance - Service Interruption on September 2nd, 2024
    Started 15 Aug 2024 12:33:57 (3 months ago), still ongoing
    Maintenance
    Investigating
    Dispatch Web Platform
    Public API
    Operator API
    Customer Tracker

    Please be advised that due to routine maintenance on our Azure Database servers, our services will be temporarily unavailable for approximately 5 to 15 minutes at any time between 03:00 GMT and 04:00 GMT on Monday, September 2nd, 2024. This corresponds to 11:00 PM to 12:00 AM Eastern Daylight Time on Sunday, September 1st, 2024.

    The maintenance window provided by the Azure OSS team does not specify the exact time the maintenance will occur, but it will take place within the hour mentioned above.

    We appreciate your understanding and cooperation during this brief period of downtime. Please let us know if you have any questions or concerns.

    Thank you for your continued support.

    See all
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    Dispatch Web Application

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    Account Message are displaying intermittently in Manage and Work
    Started 20 Nov 2024 19:56:49 (13 hours ago), still ongoing
    Minor Incident
    Identified
    Web Application

    Account messages are displaying intermittently in Manage due to a issue with one of our providers. We are working with our provider to resolve the issue.

    See all
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