mailgun status is Operational

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Control Panel
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Active Incidents

Application Login Issues
Started 14 Nov 2024 23:59:33 (6 days ago), still ongoing
Major Incident
Identified
Control Panel

Some users may not be able to log into the Mailgun application. The issue has been identified and is being addressed.

Recently Resolved Incidents

Login Errors
Started 14 Nov 2024 23:58:17 (6 days ago), resolved 15 Nov 2024 00:28:01 (6 days ago)
Minor Incident
Resolved
Control Panel

Our team is investigating reports of Login issues for a subset of administrative accounts

mailgun Outage Survival Guide

A step-by-step guide to help you survive a mailgun outage
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    mailgun Components

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    mailgun Email Services

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    API
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    SMTP
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    Outbound Delivery
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    Inbound email processing
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    Events & Logs
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    Stats and Analytics
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    mailgun Deliverability Services

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    Email Validation
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    Inbox Placement
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    Spam Trap Network
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    Email Previews
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    mailgun Customer Tools

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    Control Panel
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    Login Errors
    Started 14 Nov 2024 23:58:17 (6 days ago), resolved 15 Nov 2024 00:28:01 (6 days ago)
    Minor Incident
    Resolved
    Control Panel

    Our team is investigating reports of Login issues for a subset of administrative accounts

    Application Login Issues
    Started 14 Nov 2024 23:59:33 (6 days ago), still ongoing
    Major Incident
    Identified
    Control Panel

    Some users may not be able to log into the Mailgun application. The issue has been identified and is being addressed.

    mailgun Alternatives

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    Engagement Tracking Service (redirecting clicks and serving opens) - USA
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    Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only)
    Started 20 Nov 2024 22:21:30 (10 hours ago), still ongoing
    Incident without Impact
    Monitoring
    Engagement Tracking Service (redirecting clicks and serving opens) - USA

    We are experiencing an elevated level of errors for Engagement Tracker Service

    Note: This issue does not impact SparkPost customers hosted in the EU.

    See all
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    Outlook.com
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    Free Personal Microsoft Outlook accounts no longer work with API v2
    Started 20 Feb 2024 21:09:07 (9 months ago), still ongoing
    Incident without Impact
    Monitoring
    Outlook.com

    Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.

    Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.

    Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.

    This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.

    See all