Yousign status is Operational

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API V2 - https://api.yousign.com
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APP V2 - https://webapp.yousign.com
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APP V3 - https://yousign.app
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API V3 - https://api.yousign.app
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded access for some users on the Orange network
Started 2 Oct 2026 12:52:56 (4 days ago), resolved 4 Oct 2026 14:41:38 (2 days ago)
Incident without Impact
Resolved
API V2 - https://api.yousign.com
APP V3 - https://yousign.app
APP V2 - https://webapp.yousign.com
API V3 - https://api.yousign.app

Hello,

The provider Orange Telecom is experiencing network routing issues. This is why some users connected through the Orange network (including Sosh) may experience slowness or errors on Yousign, mainly when uploading documents, saving changes or signing. Users on other networks are not affected.

In the meantime, affected users can try another network, for example a mobile connection from a different operator.

We will keep you informed as soon as this issue is resolved.

In case of questions you can contact us at : [email protected]

Yousign Outage Survival Guide

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    Yousign Components

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    Yousign Website - https://yousign.com

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    Yousign Youtrust V2

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    API V2 - https://api.yousign.com
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    Degraded access for some users on the Orange network
    Started 2 Oct 2026 12:52:56 (4 days ago), resolved 4 Oct 2026 14:41:38 (2 days ago)
    Incident without Impact
    Resolved
    API V2 - https://api.yousign.com
    APP V3 - https://yousign.app
    APP V2 - https://webapp.yousign.com
    API V3 - https://api.yousign.app

    Hello,

    The provider Orange Telecom is experiencing network routing issues. This is why some users connected through the Orange network (including Sosh) may experience slowness or errors on Yousign, mainly when uploading documents, saving changes or signing. Users on other networks are not affected.

    In the meantime, affected users can try another network, for example a mobile connection from a different operator.

    We will keep you informed as soon as this issue is resolved.

    In case of questions you can contact us at : [email protected]

    APP V2 - https://webapp.yousign.com
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
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    Degraded access for some users on the Orange network
    Started 2 Oct 2026 12:52:56 (4 days ago), resolved 4 Oct 2026 14:41:38 (2 days ago)
    Incident without Impact
    Resolved
    API V2 - https://api.yousign.com
    APP V3 - https://yousign.app
    APP V2 - https://webapp.yousign.com
    API V3 - https://api.yousign.app

    Hello,

    The provider Orange Telecom is experiencing network routing issues. This is why some users connected through the Orange network (including Sosh) may experience slowness or errors on Yousign, mainly when uploading documents, saving changes or signing. Users on other networks are not affected.

    In the meantime, affected users can try another network, for example a mobile connection from a different operator.

    We will keep you informed as soon as this issue is resolved.

    In case of questions you can contact us at : [email protected]

    Yousign Youtrust V3

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    APP V3 - https://yousign.app
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    Degraded access for some users on the Orange network
    Started 2 Oct 2026 12:52:56 (4 days ago), resolved 4 Oct 2026 14:41:38 (2 days ago)
    Incident without Impact
    Resolved
    API V2 - https://api.yousign.com
    APP V3 - https://yousign.app
    APP V2 - https://webapp.yousign.com
    API V3 - https://api.yousign.app

    Hello,

    The provider Orange Telecom is experiencing network routing issues. This is why some users connected through the Orange network (including Sosh) may experience slowness or errors on Yousign, mainly when uploading documents, saving changes or signing. Users on other networks are not affected.

    In the meantime, affected users can try another network, for example a mobile connection from a different operator.

    We will keep you informed as soon as this issue is resolved.

    In case of questions you can contact us at : [email protected]

    API V3 - https://api.yousign.app
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Degraded access for some users on the Orange network
    Started 2 Oct 2026 12:52:56 (4 days ago), resolved 4 Oct 2026 14:41:38 (2 days ago)
    Incident without Impact
    Resolved
    API V2 - https://api.yousign.com
    APP V3 - https://yousign.app
    APP V2 - https://webapp.yousign.com
    API V3 - https://api.yousign.app

    Hello,

    The provider Orange Telecom is experiencing network routing issues. This is why some users connected through the Orange network (including Sosh) may experience slowness or errors on Yousign, mainly when uploading documents, saving changes or signing. Users on other networks are not affected.

    In the meantime, affected users can try another network, for example a mobile connection from a different operator.

    We will keep you informed as soon as this issue is resolved.

    In case of questions you can contact us at : [email protected]

    Yousign Youtrust Notification Providers

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    Yousign Chargebee API

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