Yousign status is Operational

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APP V3 - https://yousign.app
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API V3 - https://api.yousign.app
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

V3 - Delay on qualified eSignatures (QES)
Started 3 Oct 2025 07:19:35 (3 days ago), resolved 3 Oct 2025 08:12:23 (3 days ago)
Major Incident
Resolved
APP V3 - https://yousign.app
API V3 - https://api.yousign.app

We're currently experiencing delays in the processing of some QES eSignature requests.

Signatures are still being properly handled. Wallet creation and signature flow are functionals but signed documents cannot be retrieved yet.

All other levels of signature are not affected.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

V3 API delay
Started 30 Sep 2025 13:25:31 (6 days ago), resolved 30 Sep 2025 14:54:47 (6 days ago)
Minor Incident
Resolved
APP V3 - https://yousign.app
API V3 - https://api.yousign.app

Some clients may experience delay in signing documents and API requests. Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to [email protected].

Yousign Outage Survival Guide

A step-by-step guide to help you survive a Yousign outage
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    Yousign Components

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    Yousign Website - https://yousign.com

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    Yousign V2

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    API V2 - https://api.yousign.com
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    APP V2 - https://webapp.yousign.com
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    Yousign V3

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    APP V3 - https://yousign.app
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    V3 - Delay on qualified eSignatures (QES)
    Started 3 Oct 2025 07:19:35 (3 days ago), resolved 3 Oct 2025 08:12:23 (3 days ago)
    Major Incident
    Resolved
    APP V3 - https://yousign.app
    API V3 - https://api.yousign.app

    We're currently experiencing delays in the processing of some QES eSignature requests.

    Signatures are still being properly handled. Wallet creation and signature flow are functionals but signed documents cannot be retrieved yet.

    All other levels of signature are not affected.

    We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

    V3 API delay
    Started 30 Sep 2025 13:25:31 (6 days ago), resolved 30 Sep 2025 14:54:47 (6 days ago)
    Minor Incident
    Resolved
    APP V3 - https://yousign.app
    API V3 - https://api.yousign.app

    Some clients may experience delay in signing documents and API requests. Our engineers are working to resolve this as fast as possible.

    We will update you again shortly here.

    If you have urgent questions, please contact our support team by sending an email to [email protected].

    API V3 - https://api.yousign.app
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    V3 - Delay on qualified eSignatures (QES)
    Started 3 Oct 2025 07:19:35 (3 days ago), resolved 3 Oct 2025 08:12:23 (3 days ago)
    Major Incident
    Resolved
    APP V3 - https://yousign.app
    API V3 - https://api.yousign.app

    We're currently experiencing delays in the processing of some QES eSignature requests.

    Signatures are still being properly handled. Wallet creation and signature flow are functionals but signed documents cannot be retrieved yet.

    All other levels of signature are not affected.

    We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

    V3 API delay
    Started 30 Sep 2025 13:25:31 (6 days ago), resolved 30 Sep 2025 14:54:47 (6 days ago)
    Minor Incident
    Resolved
    APP V3 - https://yousign.app
    API V3 - https://api.yousign.app

    Some clients may experience delay in signing documents and API requests. Our engineers are working to resolve this as fast as possible.

    We will update you again shortly here.

    If you have urgent questions, please contact our support team by sending an email to [email protected].

    Yousign Chargebee API

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    Yousign Notification Providers

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