Rapid7 Status: check for Rapid7 outages and issues

Rapid7 status is Operational

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Data Ingestion

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See all 302 Rapid7 components

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Stay ahead of Rapid7 outages

Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

Current Status: Most services have returned to normal operation. However, Event Collection and Processing remains delayed within InsightIDR - This may continue to cause lag in alert generation and investigation creation. We appreciate your patience and understanding as we complete the recovery process.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We are experiencing a delay in starting scans within InsightAppSec, which we are investigating. We have recovered to healthy state in InsightVM and InsightCloudSec

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

Monitoring: We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

20 Oct 2025 10:55:58 (6 days ago)

See all updates

Rapid7 Outage Survival Guide

A step-by-step guide to help you survive a Rapid7 outage

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Rapid7 Components

Rapid7

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Rapid7 InsightIDR (US1)

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Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

Cloud Event Collection

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Event Processing

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Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

API

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Event Collection

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Cloud Event Collection

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Rapid7 InsightIDR (CA)

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Event Collection

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Cloud Event Collection

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Cloud Event Collection

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Event Collection

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Cloud Event Collection

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Event Processing

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API

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Rapid7 Log Search (US1)

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Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

Alerting

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Archiving

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Archiving

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Rapid7 InsightVM (US1)

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Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

Event Collection

Sun 19

Mon 20

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now

Event Processing

Sun 19

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Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

Console Updates and License Activation

Sun 19

Mon 20

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now

Rapid7 InsightVM (US2)

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User Interface

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Event Collection

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Rapid7 InsightVM (US3)

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Console Updates and License Activation

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now

Rapid7 InsightVM (CA)

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now

User Interface

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now

Event Collection

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Event Processing

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Console Updates and License Activation

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Rapid7 InsightVM (EU)

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now

User Interface

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now

Event Collection

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Rapid7 InsightVM (AP)

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now

User Interface

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Rapid7 InsightVM (AU)

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now

User Interface

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Console Updates and License Activation

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now

Rapid7 AppSpider

Sun 19

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now

Rapid7 InsightAppSec (US1)

Sun 19

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now

User Interface

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AppSpider OnDemand

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now

Webscantest.com

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now

Scheduling

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Hackazon

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Cloud Engines

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now

Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

API

Sun 19

Mon 20

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now

Data Ingestion

Sun 19

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now

On-Premise Engines

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Rapid7 InsightAppSec (US2)

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now

User Interface

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Scheduling

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Data Ingestion

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On-Premise Engines

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now

Rapid7 InsightAppSec (US3)

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now

User Interface

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now

Scheduling

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now

Cloud Engines

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now

API

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now

Data Ingestion

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now

On-Premise Engines

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now

Rapid7 InsightAppSec (CA)

Sun 19

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now

User Interface

Sun 19

Mon 20

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now

Scheduling

Sun 19

Mon 20

Tue 21

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now

Cloud Engines

Sun 19

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now

API

Sun 19

Mon 20

Tue 21

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now

Data Ingestion

Sun 19

Mon 20

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now

On-Premise Engines

Sun 19

Mon 20

Tue 21

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now

Rapid7 InsightAppSec (EU)

Sun 19

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now

User Interface

Sun 19

Mon 20

Tue 21

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now

Scheduling

Sun 19

Mon 20

Tue 21

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now

Cloud Engines

Sun 19

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Tue 21

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now

API

Sun 19

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now

Data Ingestion

Sun 19

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Tue 21

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now

On-Premise Engines

Sun 19

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now

Rapid7 InsightAppSec (AU)

Sun 19

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now

User Interface

Sun 19

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now

Scheduling

Sun 19

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now

Cloud Engines

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now

API

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now

Data Ingestion

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now

On-Premise Engines

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now

Rapid7 InsightAppSec (AP)

Sun 19

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now

User Interface

Sun 19

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now

Scheduling

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now

Cloud Engines

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now

API

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now

Data Ingestion

Sun 19

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now

On-Premise Engines

Sun 19

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now

Rapid7 InsightCloudSec (US1)

Sun 19

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now

User Interface

Sun 19

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now

Data Ingestion

Sun 19

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now

Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

Rapid7 InsightCloudSec (US2)

Sun 19

Mon 20

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now

User Interface

Sun 19

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Data Ingestion

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Rapid7 InsightCloudSec (US3)

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now

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Data Ingestion

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Rapid7 InsightCloudSec (CA)

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now

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Rapid7 InsightCloudSec (EU)

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now

User Interface

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now

Data Ingestion

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now

Rapid7 InsightCloudSec (AU)

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now

User Interface

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now

Data Ingestion

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now

Rapid7 InsightCloudSec (AP)

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now

User Interface

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now

Data Ingestion

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now

Rapid7 InsightConnect (US1)

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now

User Interface

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now

Workflow Execution

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now

API

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now

Data Ingestion

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Rapid7 InsightConnect (US2)

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now

User Interface

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now

Workflow Execution

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now

API

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now

User Interface

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now

Workflow Execution

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now

API

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now

Rapid7 InsightConnect (EU)

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now

User Interface

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now

Workflow Execution

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now

API

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now

Rapid7 InsightConnect (CA)

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now

User Interface

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now

Workflow Execution

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now

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now

Rapid7 InsightConnect (AU)

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now

User Interface

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now

Workflow Execution

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now

API

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now

Rapid7 InsightConnect (AP)

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now

User Interface

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now

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now

API

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now

Rapid7 Services (US1)

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now

Rapid7 Services (US2)

Sun 19

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now

Rapid7 Services (US3)

Sun 19

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now

Rapid7 Services (EU)

Sun 19

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now

Rapid7 tCell (US1)

Sun 19

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Degraded Performance across Command Platform

Started 20 Oct 2025 19:30:47 (6 days ago), resolved 21 Oct 2025 12:11:45 (5 days ago)

Minor Incident

Resolved

User Interface

Event Collection

Event Processing

Data Ingestion

Cloud Engines

More...

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.

Resolved: This incident has been resolved.

21 Oct 2025 12:11:45 (5 days ago)

Monitoring: The recent service degradations impacting Rapid7 products have now been mitigated.

Current Status: All services have returned to normal operation. We appreciate your patience during the recovery process.

21 Oct 2025 02:05:42 (6 days ago)

Monitoring: Rapid7 Service Status Update

Rapid7 has made significant progress in recovering from the recent service degradations impacting InsightIDR, InsightAppSec, Data Collection Management, InsightCloudSec and InsightVM.

20 Oct 2025 21:29:01 (6 days ago)

Monitoring: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:51:57 (6 days ago)

Identified: Rapid7 Service Recovery Update

Rapid7 is actively working to recover from multiple service degradations affecting InsightIDR, InsightAppSec, Data Collection Management, and InsightVM.

Current Impact:

Event Processing (InsightIDR & InsightVM): Customers may experience delays in event processing, which could result in lag for alert generation and investigation creation within InsightIDR, as well as event processing degradation in InsightVM.
User Interface (InsightVM): Customers may experience slowness when loading the InsightVM User Interface.
Data Collection Management: The Insight Agent status displayed in the Data Collection Management UI may show inaccurate information.
InsightAppSec: Customers may experience delays when initiating scans within InsightAppSec.

20 Oct 2025 19:30:47 (6 days ago)

Identified: We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

20 Oct 2025 16:49:32 (6 days ago)

20 Oct 2025 14:25:19 (6 days ago)

Monitoring: We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

20 Oct 2025 13:16:33 (6 days ago)

20 Oct 2025 10:55:58 (6 days ago)

See all updates

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Rapid7 Status

Real-time updates of Rapid7 issues and outages

Rapid7 status is Operational

Event Collection

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