Qualtrics Status
Real-time updates of Qualtrics issues and outages
Qualtrics status is Minor Service Outage
Qualtrics Projects
Qualtrics Workflows
You're checking on Qualtrics - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Active Incidents
Due to an issue surfacing with enablement of recently introduced Salesforce mandatory security controls, some Qualtrics workflows connecting to Salesforce will start failing exactly 30 days after credentials being created or refreshed, with a message indicating that the credential connection has expired or is invalid.
ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by navigating to the impacted workflow, and either refreshing the Salesforce credential in one of the impacted workflows, or creating a new credential and saving.
NOTE: If the Salesforce Outbound Message connection is broken, triggering the workflows will stop with no apparent message on the Qualtrics side and no new runs will be visible in the Run History. There will be a gap between current time and last execution. The failed Outbound Messages can be observed in Salesforce: Setup -> Environments -> Monitoring -> Outbound Messages, see failed outbound messages.
Recently Resolved Incidents
We are currently investigating an issue with participants missing from EX Projects and Directory in the Japanese Region.
Qualtrics Outage Survival Guide
Qualtrics Components
Qualtrics Surveys
Survey Taking
Survey Editing
Qualtrics Distributions
SMS (Text)
Online Panels
Qualtrics Logins
Qualtrics Data Processing
Qualtrics Projects
We are currently investigating an issue with participants missing from EX Projects and Directory in the Japanese Region.
Qualtrics Administration
Qualtrics XM Directory / Contacts
Qualtrics Dashboards
Qualtrics Results and Reports
Qualtrics Workflows
Due to an issue surfacing with enablement of recently introduced Salesforce mandatory security controls, some Qualtrics workflows connecting to Salesforce will start failing exactly 30 days after credentials being created or refreshed, with a message indicating that the credential connection has expired or is invalid.
ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by navigating to the impacted workflow, and either refreshing the Salesforce credential in one of the impacted workflows, or creating a new credential and saving.
NOTE: If the Salesforce Outbound Message connection is broken, triggering the workflows will stop with no apparent message on the Qualtrics side and no new runs will be visible in the Run History. There will be a gap between current time and last execution. The failed Outbound Messages can be observed in Salesforce: Setup -> Environments -> Monitoring -> Outbound Messages, see failed outbound messages.