Qualtrics Status

Qualtrics Status

Real-time updates of Qualtrics issues and outages

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Qualtrics status is Operational

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Survey Taking
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Survey Editing
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Email
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SMS (Text)
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Qualtrics Logins

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Qualtrics Data Processing

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Qualtrics Projects

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

EX distribution issues in the Eastern US region.
Started 22 Oct 2025 13:51:40 (4 days ago), resolved 22 Oct 2025 14:29:08 (4 days ago)
Minor Incident
Resolved
Email

Recurring Lifecycle EX distributions are delayed due to the recent AWS outage. All distributions will be sent out shortly.

See all updates
Email and SMS Distribution issues in multiple regions
Started 21 Oct 2025 14:51:49 (5 days ago), resolved 21 Oct 2025 15:14:42 (5 days ago)
Minor Incident
Resolved
Email
SMS (Text)

We are currently investigating an issue with Email and SMS distributions in European, Canadian, and Western and Eastern US regions.

See all updates
Platform, Studio, and Discover connector issues in the Eastern US region
Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
Major Incident
Resolved
Survey Taking
Email
XM Directory Automations
Endpoint: https://cxstudio.clarabridge.net/dashboard/
SMS (Text)
More...

We are currently investigating this issue.

See all updates
Platform and support request submission issues in the Eastern US region
Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
Minor Incident
Resolved
Survey Taking
Email
XM Directory Automations
SMS (Text)
XM Directory Imports
More...

We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

See all updates
Discover classification dataflow failures in some EU region Environments
Started 19 Oct 2025 21:51:25 (6 days ago), resolved 20 Oct 2025 10:13:37 (6 days ago)
Minor Incident
Resolved
Endpoint: https://cxstudio.clarabridge.net/dashboard/

Discover classification dataflow's are failing in some of our EU region environments including any other dataflow which uses classification component e.g. Realtime Downstream. This will impact classified data enrichment. We are currently investigating this.

See all updates
Dashboard access and support request submission issues in multiple regions
Started 20 Oct 2025 08:10:02 (6 days ago), resolved 20 Oct 2025 09:58:24 (6 days ago)
Minor Incident
Resolved
Live Support
Dashboards

We are currently investigating an issue with dashboards loading and customer support in multiple regions.

See all updates

Qualtrics Outage Survival Guide

A step-by-step guide to help you survive a Qualtrics outage
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    Qualtrics Components

    Qualtrics Status

    Qualtrics

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    Qualtrics Surveys

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    Survey Taking
    Sun 19
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    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates
    Survey Editing
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Distributions

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    now
    Email
    Sun 19
    Mon 20
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    now
    EX distribution issues in the Eastern US region.
    Started 22 Oct 2025 13:51:40 (4 days ago), resolved 22 Oct 2025 14:29:08 (4 days ago)
    Minor Incident
    Resolved
    Email

    Recurring Lifecycle EX distributions are delayed due to the recent AWS outage. All distributions will be sent out shortly.

    See all updates
    Email and SMS Distribution issues in multiple regions
    Started 21 Oct 2025 14:51:49 (5 days ago), resolved 21 Oct 2025 15:14:42 (5 days ago)
    Minor Incident
    Resolved
    Email
    SMS (Text)

    We are currently investigating an issue with Email and SMS distributions in European, Canadian, and Western and Eastern US regions.

    See all updates
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates
    SMS (Text)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Email and SMS Distribution issues in multiple regions
    Started 21 Oct 2025 14:51:49 (5 days ago), resolved 21 Oct 2025 15:14:42 (5 days ago)
    Minor Incident
    Resolved
    Email
    SMS (Text)

    We are currently investigating an issue with Email and SMS distributions in European, Canadian, and Western and Eastern US regions.

    See all updates
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Logins

    Sun 19
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    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Data Processing

    Sun 19
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    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Projects

    Sun 19
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    Thu 23
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    Sat 25
    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Administration

    Sun 19
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    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Dashboards

    Sun 19
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    now
    Dashboard access and support request submission issues in multiple regions
    Started 20 Oct 2025 08:10:02 (6 days ago), resolved 20 Oct 2025 09:58:24 (6 days ago)
    Minor Incident
    Resolved
    Live Support
    Dashboards

    We are currently investigating an issue with dashboards loading and customer support in multiple regions.

    See all updates
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Reports

    Sun 19
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    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Workflows

    Sun 19
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    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Ticketing

    Sun 19
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    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics API / Developer Platform

    Sun 19
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    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Website / App Insights

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    now
    WAI Project Editing
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    Session Replay
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    Visitor Intercept Display
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    Qualtrics Stats iQ & Text iQ

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    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics XM Community

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    now

    Qualtrics XM Directory & Contacts

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    now
    XM Directory Automations
    Sun 19
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    Wed 22
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    Fri 24
    Sat 25
    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates
    XM Directory Imports
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates
    Directory Contacts
    Sun 19
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    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

    Qualtrics Discover Studio

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    now

    Qualtrics Social Connect

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    Web Interface
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    now
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    Sun 19
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    Sat 25
    now
    Discover classification dataflow failures in some EU region Environments
    Started 19 Oct 2025 21:51:25 (6 days ago), resolved 20 Oct 2025 10:13:37 (6 days ago)
    Minor Incident
    Resolved
    Endpoint: https://cxstudio.clarabridge.net/dashboard/

    Discover classification dataflow's are failing in some of our EU region environments including any other dataflow which uses classification component e.g. Realtime Downstream. This will impact classified data enrichment. We are currently investigating this.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates
    US Endpoint: https://studio.us1.qualtrics.io/dashboard/
    Sun 19
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    Sat 25
    now
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates
    API
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    now
    Data Processing
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    Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/
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    External Issue
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    UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/
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    EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/
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    ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
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    FedRAMP Endpoint: https://studio.gov1.qualtrics.com/
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    Qualtrics Support

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    Dashboard access and support request submission issues in multiple regions
    Started 20 Oct 2025 08:10:02 (6 days ago), resolved 20 Oct 2025 09:58:24 (6 days ago)
    Minor Incident
    Resolved
    Live Support
    Dashboards

    We are currently investigating an issue with dashboards loading and customer support in multiple regions.

    See all updates
    Platform and support request submission issues in the Eastern US region
    Started 20 Oct 2025 08:07:19 (6 days ago), resolved 20 Oct 2025 10:45:56 (6 days ago)
    Minor Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    SMS (Text)
    XM Directory Imports
    More...

    We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.

    See all updates
    Platform, Studio, and Discover connector issues in the Eastern US region
    Started 20 Oct 2025 13:54:26 (6 days ago), resolved 21 Oct 2025 08:11:59 (5 days ago)
    Major Incident
    Resolved
    Survey Taking
    Email
    XM Directory Automations
    Endpoint: https://cxstudio.clarabridge.net/dashboard/
    SMS (Text)
    More...

    We are currently investigating this issue.

    See all updates

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