Qualtrics Status
Real-time updates of Qualtrics issues and outages
Qualtrics status is Partially Degraded Service
Qualtrics Workflows
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WAI Project Editing
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Active Incidents
Due to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating that the connection has expired or is invalid.
ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by either:
- navigating to the impacted workflow and refreshing the Salesforce credential (recommended), or
- creating a new credential, sharing in the same way as the one being replaced, saving and assigning to each affected workflow.
We are currently investigating an issue with thumbnail previews for creating, updating and managing digital intercepts and creatives.
Recently Resolved Incidents
No recent incidents
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Qualtrics Workflows
Due to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating that the connection has expired or is invalid.
ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by either:
- navigating to the impacted workflow and refreshing the Salesforce credential (recommended), or
- creating a new credential, sharing in the same way as the one being replaced, saving and assigning to each affected workflow.
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WAI Project Editing
We are currently investigating an issue with thumbnail previews for creating, updating and managing digital intercepts and creatives.