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Active Incidents

Shopify integration connection issue – unable to connect to Databox
Started 30 May 2025 08:01:53 (2 days ago), still ongoing
Incident without Impact
Identified
Databox Web Application

We've identified an issue where it is currently not possible to make new Shopify connections in Databox. Previously established Shopify connections are not impacted. The cause for the behaviour has been identified.

We're working on the matter and will share updates here.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].

Recently Resolved Incidents

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    Shopify integration connection issue – unable to connect to Databox
    Started 30 May 2025 08:01:53 (2 days ago), still ongoing
    Incident without Impact
    Identified
    Databox Web Application

    We've identified an issue where it is currently not possible to make new Shopify connections in Databox. Previously established Shopify connections are not impacted. The cause for the behaviour has been identified.

    We're working on the matter and will share updates here.

    Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].

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