SurveyMonkey Status

SurveyMonkey Status

Real-time updates of SurveyMonkey issues and outages

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SurveyMonkey status is Operational

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SurveyMonkey

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Customers are unable to contact support through our Help Center chatbot
Started 14 Jul 2026 19:07:43 (3 days ago), resolved 14 Jul 2026 20:06:18 (3 days ago)
Major Incident
Resolved
SurveyMonkey

This issue is preventing customers from reaching a live agent or submitting an email support case through it. Users will see "There was an issues connecting to support. Please try again later" or "There was a technical issue connecting you to our support team. Please try again later". We're aware and looking into it.

See all updates

SurveyMonkey Outage Survival Guide

A step-by-step guide to help you survive a SurveyMonkey outage
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    SurveyMonkey Components

    SurveyMonkey Status

    SurveyMonkey

    Fri 10
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    now

    SurveyMonkey

    Fri 10
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    now
    Customers are unable to contact support through our Help Center chatbot
    Started 14 Jul 2026 19:07:43 (3 days ago), resolved 14 Jul 2026 20:06:18 (3 days ago)
    Major Incident
    Resolved
    SurveyMonkey

    This issue is preventing customers from reaching a live agent or submitting an email support case through it. Users will see "There was an issues connecting to support. Please try again later" or "There was a technical issue connecting you to our support team. Please try again later". We're aware and looking into it.

    See all updates

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