SurveyMonkey Status

SurveyMonkey Status

Real-time updates of SurveyMonkey issues and outages

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SurveyMonkey status is Operational

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SurveyMonkey

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Copied surveys drafts not appearing in survey list
Started 24 Apr 2026 20:46:07 (3 days ago), resolved 25 Apr 2026 02:28:46 (3 days ago)
Minor Incident
Resolved
SurveyMonkey

We are currently investigating this issue.

See all updates
TURF and Empirical Bayes not working on MaxDiff surveys
Started 24 Apr 2026 08:40:55 (3 days ago), resolved 24 Apr 2026 14:45:02 (3 days ago)
Major Incident
Resolved
SurveyMonkey

We are currently investigating this issue.

See all updates
App listing cannot be updated on SurveyMonkey
Started 24 Apr 2026 12:19:36 (3 days ago), resolved 24 Apr 2026 14:19:53 (3 days ago)
Major Incident
Resolved
SurveyMonkey

We are currently investigating an issue preventing users in all regions from updating their App listing on the Developer portal of SurveyMonkey.

See all updates
Delays in Email delivery (i.e. Email Invitations, Reminders, Thank You emails)
Started 23 Apr 2026 15:40:02 (4 days ago), resolved 23 Apr 2026 16:21:10 (4 days ago)
Minor Incident
Resolved
SurveyMonkey

We are currently investigating this issue.

See all updates
EU Customers unable to access Help Center and Chat Support
Started 23 Apr 2026 15:34:19 (4 days ago), resolved 23 Apr 2026 16:16:51 (4 days ago)
Minor Incident
Resolved
SurveyMonkey

We are currently investigating this issue.

See all updates
Intermittent error when logging in
Started 22 Apr 2026 18:56:04 (5 days ago), resolved 22 Apr 2026 19:13:35 (5 days ago)
Major Incident
Resolved
SurveyMonkey

We are currently investigating this issue.

See all updates
Audience preview tool inaccessible for logged out customers.
Started 21 Apr 2026 15:27:45 (6 days ago), resolved 21 Apr 2026 20:41:48 (6 days ago)
Minor Incident
Resolved
SurveyMonkey

We are aware of an issue with the Audience preview tool showing an error when attempting to access. This issue is only impacting logged out customers. If you login, the tool should work as normal. We are currently working on a solution for this issue.

See all updates

SurveyMonkey Outage Survival Guide

A step-by-step guide to help you survive a SurveyMonkey outage
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    SurveyMonkey Components

    SurveyMonkey Status

    SurveyMonkey

    Mon 20
    Tue 21
    Wed 22
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    now

    SurveyMonkey

    Mon 20
    Tue 21
    Wed 22
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    Fri 24
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    now
    Audience preview tool inaccessible for logged out customers.
    Started 21 Apr 2026 15:27:45 (6 days ago), resolved 21 Apr 2026 20:41:48 (6 days ago)
    Minor Incident
    Resolved
    SurveyMonkey

    We are aware of an issue with the Audience preview tool showing an error when attempting to access. This issue is only impacting logged out customers. If you login, the tool should work as normal. We are currently working on a solution for this issue.

    See all updates
    Intermittent error when logging in
    Started 22 Apr 2026 18:56:04 (5 days ago), resolved 22 Apr 2026 19:13:35 (5 days ago)
    Major Incident
    Resolved
    SurveyMonkey

    We are currently investigating this issue.

    See all updates
    EU Customers unable to access Help Center and Chat Support
    Started 23 Apr 2026 15:34:19 (4 days ago), resolved 23 Apr 2026 16:16:51 (4 days ago)
    Minor Incident
    Resolved
    SurveyMonkey

    We are currently investigating this issue.

    See all updates
    Delays in Email delivery (i.e. Email Invitations, Reminders, Thank You emails)
    Started 23 Apr 2026 15:40:02 (4 days ago), resolved 23 Apr 2026 16:21:10 (4 days ago)
    Minor Incident
    Resolved
    SurveyMonkey

    We are currently investigating this issue.

    See all updates
    TURF and Empirical Bayes not working on MaxDiff surveys
    Started 24 Apr 2026 08:40:55 (3 days ago), resolved 24 Apr 2026 14:45:02 (3 days ago)
    Major Incident
    Resolved
    SurveyMonkey

    We are currently investigating this issue.

    See all updates
    App listing cannot be updated on SurveyMonkey
    Started 24 Apr 2026 12:19:36 (3 days ago), resolved 24 Apr 2026 14:19:53 (3 days ago)
    Major Incident
    Resolved
    SurveyMonkey

    We are currently investigating an issue preventing users in all regions from updating their App listing on the Developer portal of SurveyMonkey.

    See all updates
    Copied surveys drafts not appearing in survey list
    Started 24 Apr 2026 20:46:07 (3 days ago), resolved 25 Apr 2026 02:28:46 (3 days ago)
    Minor Incident
    Resolved
    SurveyMonkey

    We are currently investigating this issue.

    See all updates

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