PROS status is Operational

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EU1
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US1
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EU1
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US1
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EU1
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US2
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EU1
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Platform-wide outage in EU1 affecting multiple services
Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
Incident without Impact
Investigating
EU1
EU1
EU1
EU1
EU1
More...

Platform-wide outage in EU1 affecting multiple services

Services recovering - US1
Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
Incident without Impact
Investigating
US1
US1
US1
US1
US2
More...

The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Platform-wide outage in US1 affecting multiple services
Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
Major Incident
Identified
Global
Global
US1
US1
US1
More...

Platform-wide outage in US1 affecting multiple services

Recently Resolved Incidents

No recent incidents

PROS Outage Survival Guide

A step-by-step guide to help you survive a PROS outage
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    PROS Components

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    PROS [B2B Platform] Smart Price Optimization

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    now
    AU1
    Mon 5
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    now
    EU1
    Mon 5
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    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    US1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    PROS [B2B Platform] Smart Price Management

    Mon 5
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    AU1
    Mon 5
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    EU1
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    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    EU2
    Mon 5
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    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    EU3
    Mon 5
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    now
    US1
    Mon 5
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    Thu 8
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    US6
    Mon 5
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    now

    PROS [B2B Platform] Smart Configure Price Quote

    Mon 5
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    now
    AU1
    Mon 5
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    now
    EU1
    Mon 5
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    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    US2
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    PROS [Travel Platform] Real Time Dynamic Pricing

    Mon 5
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    Wed 7
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    now
    EU1
    Mon 5
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    Wed 7
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    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    EU2
    Mon 5
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    Wed 7
    Thu 8
    Fri 9
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    Sun 11
    now
    ME1
    Mon 5
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    now
    ME2
    Mon 5
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    Wed 7
    Thu 8
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    now
    US1
    Mon 5
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    Wed 7
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    US2
    Mon 5
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    now
    US3
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    now
    US6
    Mon 5
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    now

    PROS [Travel Platform] Group Sales Optimizer

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    now
    EU1
    Mon 5
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    now
    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    ME1
    Mon 5
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    Wed 7
    Thu 8
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    now
    ME2
    Mon 5
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    Wed 7
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    now
    US1
    Mon 5
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    US3
    Mon 5
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    now
    US6
    Mon 5
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    now

    PROS [Platform Services] App Portal

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    now
    AU1
    Mon 5
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    now
    EU1
    Mon 5
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    now
    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    US1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    PROS [B2B Platform] Opportunity Detection

    Mon 5
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    AU2
    Mon 5
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    EU1
    Mon 5
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    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    US1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    PROS [Travel Platform] Pricing Cache

    Mon 5
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    now
    EU4
    Mon 5
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    PROS [Travel Platform] Revenue Management

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    EU1
    Mon 5
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    Platform-wide outage in EU1 affecting multiple services
    Started 19 Jul 2024 05:54:19 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    EU1
    EU1
    EU1
    EU1
    EU1
    More...

    Platform-wide outage in EU1 affecting multiple services

    ME1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sun 11
    now
    ME2
    Mon 5
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    Wed 7
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    now
    US1
    Mon 5
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    Wed 7
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    US3
    Mon 5
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    Wed 7
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    now
    US6
    Mon 5
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    now

    PROS [Platform Services] Compass

    Mon 5
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    now
    Global
    Mon 5
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    PROS [Platform Services] Connect

    Mon 5
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    Global
    Mon 5
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    PROS [Platform Services] APAS

    Mon 5
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    now
    EU1
    Mon 5
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    now
    US1
    Mon 5
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    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    PROS [Platform Services] SFTP

    Mon 5
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    now
    Global
    Mon 5
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    Sun 11
    now

    PROS [B2B Platform] Real Time Price Delivery

    Mon 5
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    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    AU1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    EU1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sun 11
    now
    US1
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sun 11
    now
    Platform-wide outage in US1 affecting multiple services
    Started 18 Jul 2024 23:23:37 (10 months ago), still ongoing
    Major Incident
    Identified
    Global
    Global
    US1
    US1
    US1
    More...

    Platform-wide outage in US1 affecting multiple services

    Services recovering - US1
    Started 19 Jul 2024 03:34:11 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    US1
    US1
    US1
    US1
    US2
    More...

    The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

    PROS [Travel Platform] Dynamic Offers

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    EU4
    Mon 5
    Tue 6
    Wed 7
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    Sun 11
    now
    EU5
    Mon 5
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    now
    US5
    Mon 5
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    now