PROS Status

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Resolved: Performance is back to normal. All jobs are working as expected.

Investigating: There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Resolved: Performance is back to normal. All jobs are working as expected.

Investigating: There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the outage has been identified. Services are recovering with some isolated failures

Investigating: Platform-wide outage in EU1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Identified: We have identified the issue caused by some of our cloud infrastructure components, and are working to mitigate the issue. Some services have been already successfully restored and we will verify full restoration as each respective service comes back online.

Investigating: We have identified a platform-wide outage in US affecting multiple services

Investigating: Platform-wide outage in US1 affecting multiple services

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.

Investigating: The root cause of the US Central outage has been identified. All services are recovering but there are still isolated failures. PROS team is working closely with our partners to resolve the remaining issues.