PolygonIO Status

Resolved: This incident has been resolved.

Monitoring: Flatfiles have been restored and we have seen no other disruptions in the previously affected REST endpoints since the mitigations were put in place yesterday evening (2025-08-11).

Identified: We have implemented a mitigation to return data to the REST endpoints. We are actively working on restoring data and regenerating flatfiles.

Identified: The issue has been identified and we are actively working on restoring the impacted data.

Investigating: As we continue to investigate the issue we have identified other asset classes affected for dates previously mentioned dates (2025-08-07 and 2025-08-08).

The current REST endpoints impacted are as follows:

• Stock Aggregates
• Stock Quotes
• Stock Trades
• Indices Minute & Hours Aggregates
• Cryopto Trades
• Forex Quotes

The current Flatfiles impacted are as follows:

• Stock Minute Aggregates Flatfile
• Crypto Trades Flatfile
• Crypto Minute Aggregates Flatfiles
• Crypto Day Aggregates Flatfiles

We appreciate your patience while we continue to work towards a resolution.

Investigating: We are aware of an issue with Stock Aggregates being unavailable through the REST API, as well as missing Stock Minute Aggregates Flatfiles for the following dates:

• Thursday, August 8th
• Friday, August 9th

We are actively investigating these issues.

Resolved: This incident has been resolved.

Monitoring: Flatfiles have been restored and we have seen no other disruptions in the previously affected REST endpoints since the mitigations were put in place yesterday evening (2025-08-11).

Identified: We have implemented a mitigation to return data to the REST endpoints. We are actively working on restoring data and regenerating flatfiles.

Identified: The issue has been identified and we are actively working on restoring the impacted data.

Investigating: As we continue to investigate the issue we have identified other asset classes affected for dates previously mentioned dates (2025-08-07 and 2025-08-08).

The current REST endpoints impacted are as follows:

• Stock Aggregates
• Stock Quotes
• Stock Trades
• Indices Minute & Hours Aggregates
• Cryopto Trades
• Forex Quotes

The current Flatfiles impacted are as follows:

• Stock Minute Aggregates Flatfile
• Crypto Trades Flatfile
• Crypto Minute Aggregates Flatfiles
• Crypto Day Aggregates Flatfiles

We appreciate your patience while we continue to work towards a resolution.

Investigating: We are aware of an issue with Stock Aggregates being unavailable through the REST API, as well as missing Stock Minute Aggregates Flatfiles for the following dates:

• Thursday, August 8th
• Friday, August 9th

We are actively investigating these issues.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate various areas to help identify the issue.

Investigating: We are currently investigating an issue where some available option contracts are showing NOT_ENTITLED when queried using the /v3/snapshot endpoint.

Resolved: This incident has been resolved.

Monitoring: Flatfiles have been restored and we have seen no other disruptions in the previously affected REST endpoints since the mitigations were put in place yesterday evening (2025-08-11).

Identified: We have implemented a mitigation to return data to the REST endpoints. We are actively working on restoring data and regenerating flatfiles.

Identified: The issue has been identified and we are actively working on restoring the impacted data.

Investigating: As we continue to investigate the issue we have identified other asset classes affected for dates previously mentioned dates (2025-08-07 and 2025-08-08).

The current REST endpoints impacted are as follows:

• Stock Aggregates
• Stock Quotes
• Stock Trades
• Indices Minute & Hours Aggregates
• Cryopto Trades
• Forex Quotes

The current Flatfiles impacted are as follows:

• Stock Minute Aggregates Flatfile
• Crypto Trades Flatfile
• Crypto Minute Aggregates Flatfiles
• Crypto Day Aggregates Flatfiles

We appreciate your patience while we continue to work towards a resolution.

Investigating: We are aware of an issue with Stock Aggregates being unavailable through the REST API, as well as missing Stock Minute Aggregates Flatfiles for the following dates:

• Thursday, August 8th
• Friday, August 9th

We are actively investigating these issues.

Resolved: This incident has been resolved.

Monitoring: Flatfiles have been restored and we have seen no other disruptions in the previously affected REST endpoints since the mitigations were put in place yesterday evening (2025-08-11).

Identified: We have implemented a mitigation to return data to the REST endpoints. We are actively working on restoring data and regenerating flatfiles.

Identified: The issue has been identified and we are actively working on restoring the impacted data.

Investigating: As we continue to investigate the issue we have identified other asset classes affected for dates previously mentioned dates (2025-08-07 and 2025-08-08).

The current REST endpoints impacted are as follows:

• Stock Aggregates
• Stock Quotes
• Stock Trades
• Indices Minute & Hours Aggregates
• Cryopto Trades
• Forex Quotes

The current Flatfiles impacted are as follows:

• Stock Minute Aggregates Flatfile
• Crypto Trades Flatfile
• Crypto Minute Aggregates Flatfiles
• Crypto Day Aggregates Flatfiles

We appreciate your patience while we continue to work towards a resolution.

Investigating: We are aware of an issue with Stock Aggregates being unavailable through the REST API, as well as missing Stock Minute Aggregates Flatfiles for the following dates:

• Thursday, August 8th
• Friday, August 9th

We are actively investigating these issues.

Resolved: This incident has been resolved.

Monitoring: Flatfiles have been restored and we have seen no other disruptions in the previously affected REST endpoints since the mitigations were put in place yesterday evening (2025-08-11).

Identified: We have implemented a mitigation to return data to the REST endpoints. We are actively working on restoring data and regenerating flatfiles.

Identified: The issue has been identified and we are actively working on restoring the impacted data.

Investigating: As we continue to investigate the issue we have identified other asset classes affected for dates previously mentioned dates (2025-08-07 and 2025-08-08).

The current REST endpoints impacted are as follows:

• Stock Aggregates
• Stock Quotes
• Stock Trades
• Indices Minute & Hours Aggregates
• Cryopto Trades
• Forex Quotes

The current Flatfiles impacted are as follows:

• Stock Minute Aggregates Flatfile
• Crypto Trades Flatfile
• Crypto Minute Aggregates Flatfiles
• Crypto Day Aggregates Flatfiles

We appreciate your patience while we continue to work towards a resolution.

Investigating: We are aware of an issue with Stock Aggregates being unavailable through the REST API, as well as missing Stock Minute Aggregates Flatfiles for the following dates:

• Thursday, August 8th
• Friday, August 9th

We are actively investigating these issues.

Resolved: This incident has been resolved.

Monitoring: The live crypto feed from Bitfinex has been restored. We will continue to monitor its status and provide updates, if needed.

Identified: An upstream provider, Bitfinex, is currently experiencing issues. This results in a reduced live feed of crypto data for both the API and websockets.

Identified: Due to an issue with an upstream provider, the Bitfinex crypto feed is unavailable at this time.

Resolved: This incident has been resolved.

Monitoring: The live crypto feed from Bitfinex has been restored. We will continue to monitor its status and provide updates, if needed.

Identified: An upstream provider, Bitfinex, is currently experiencing issues. This results in a reduced live feed of crypto data for both the API and websockets.

Identified: Due to an issue with an upstream provider, the Bitfinex crypto feed is unavailable at this time.

Resolved: This incident has been resolved.

Monitoring: Flatfiles have been restored and we have seen no other disruptions in the previously affected REST endpoints since the mitigations were put in place yesterday evening (2025-08-11).

Identified: We have implemented a mitigation to return data to the REST endpoints. We are actively working on restoring data and regenerating flatfiles.

Identified: The issue has been identified and we are actively working on restoring the impacted data.

Investigating: As we continue to investigate the issue we have identified other asset classes affected for dates previously mentioned dates (2025-08-07 and 2025-08-08).

The current REST endpoints impacted are as follows:

• Stock Aggregates
• Stock Quotes
• Stock Trades
• Indices Minute & Hours Aggregates
• Cryopto Trades
• Forex Quotes

The current Flatfiles impacted are as follows:

• Stock Minute Aggregates Flatfile
• Crypto Trades Flatfile
• Crypto Minute Aggregates Flatfiles
• Crypto Day Aggregates Flatfiles

We appreciate your patience while we continue to work towards a resolution.

Investigating: We are aware of an issue with Stock Aggregates being unavailable through the REST API, as well as missing Stock Minute Aggregates Flatfiles for the following dates:

• Thursday, August 8th
• Friday, August 9th

We are actively investigating these issues.