PolygonIO status is Operational

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Market Data REST Endpoints
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Reference Data REST Endpoints
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Indices Snapshots Returning "NOT_ENTITLED"
Started 13 Jan 2025 16:28:29 (5 days ago), resolved 14 Jan 2025 14:40:48 (4 days ago)
Major Incident
Resolved
Market Data REST Endpoints
Reference Data REST Endpoints

We are aware of an issue causing requests to v3 Snapshots Endpoints with Indices tickers (e.g. "I:SPX") to return a "NOT_ENTITLED" error.

PolygonIO Outage Survival Guide

A step-by-step guide to help you survive a PolygonIO outage
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    PolygonIO Components

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    PolygonIO Stocks

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    Market Data REST Endpoints
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    Reference Data REST Endpoints
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    Market Data WebSocket Channels
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    Market Data Flat Files
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    PolygonIO Options

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    Market Data REST Endpoints
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    Reference Data REST Endpoints
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    Market Data WebSocket Channels
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    Market Data Flat Files
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    PolygonIO Indices

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    Indices Snapshots Returning "NOT_ENTITLED"
    Started 13 Jan 2025 16:28:29 (5 days ago), resolved 14 Jan 2025 14:40:48 (4 days ago)
    Major Incident
    Resolved
    Market Data REST Endpoints
    Reference Data REST Endpoints

    We are aware of an issue causing requests to v3 Snapshots Endpoints with Indices tickers (e.g. "I:SPX") to return a "NOT_ENTITLED" error.

    Reference Data REST Endpoints
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    Indices Snapshots Returning "NOT_ENTITLED"
    Started 13 Jan 2025 16:28:29 (5 days ago), resolved 14 Jan 2025 14:40:48 (4 days ago)
    Major Incident
    Resolved
    Market Data REST Endpoints
    Reference Data REST Endpoints

    We are aware of an issue causing requests to v3 Snapshots Endpoints with Indices tickers (e.g. "I:SPX") to return a "NOT_ENTITLED" error.

    Market Data WebSocket Channels
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    Market Data Flat Files
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    PolygonIO Forex

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    Market Data REST Endpoints
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    Reference Data REST Endpoints
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    Market Data WebSocket Channels
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    Market Data Flat Files
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    PolygonIO Crypto

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    Market Data REST Endpoints
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    Reference Data REST Endpoints
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    Market Data WebSocket Channels
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    Market Data Flat Files
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    PolygonIO Alternatives

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    Zyte API

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    Zyte API
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    Drop in success rate for search engine queries
    Started 16 Jan 2025 17:41:44 (1 day ago), still ongoing
    Major Incident
    Investigating
    Zyte API

    We notice an increase in failures for Zyte API queries to some search engines. This issue affects requests that do not involve browser rendering feature. Zyte API requests enabled with browserHtml flag are not affected. We are actively working on the issue.

    See all