We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Resolved: ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
21 Oct 2025 05:00:50 (6 days ago)
Monitoring: We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
Please note this was not a PEXA issue.
We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your customers.
21 Oct 2025 04:06:31 (6 days ago)
Investigating: We are aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologies for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We appreciate your patience and will provide you with an update within the hour.
21 Oct 2025 03:27:42 (6 days ago)
Investigating: We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We appreciate your patience and will provide you with an update within the hour.
21 Oct 2025 02:30:11 (6 days ago)
Investigating: We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
21 Oct 2025 02:13:05 (6 days ago)
