PEXA Status

Resolved: Westpac/St George has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Monitoring: We can confirm the payment file response issue impacting Westpac/St George and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Identified: The issue with Westpac/St George is still ongoing. Westpac/St George are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

Investigating: We're aware of a payment file response issue currently impacting Westpac/St George and their transactions.

This may affect Workspaces where any funds are coming from or being paid into a Westpac or St George account.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We're continuing to actively work with Westpac/St George to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

Investigating: We’re aware of a payment file response issue currently impacting Westpac/St George and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re continuing to actively work with Westpac/St George to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue

We appreciate your patience and will provide you with an update within the hour.

Investigating: We’re aware of a payment file response issue currently impacting Westpac/St George and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We are actively working with Westpac/St George to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue

We appreciate your patience and will provide you with an update within the hour.

Investigating: We’re aware of a payment file response issue currently impacting WBC/St George and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with WBC/St George to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please note this is not a PEXA issue.

Resolved: The payment file response issue impacting RBA transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Monitoring: We can confirm the payment file response issue impacting RBA and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Investigating: We’re aware of a payment file response issue currently impacting RBA and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Settling and Lodged'.

We’re actively working with RBA to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Resolved: ASL has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Monitoring: We can confirm the payment file response issue impacting ASL and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this is not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Investigating: We’re aware of a payment file response issue currently impacting ASL and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ASL to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.