PEXA status is Operational

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PEXA Financial Settlement Services

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Active Incidents

Service Issue -WBC BPAY Payment File Response
Started 28 Aug 2024 07:31:08 (8 months ago), still ongoing
Incident without Impact
Investigating
Financial Settlement Services

We’re aware of a payment file response issue that’s impacting Westpac and their transactions.

We’re working with Westpac to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Recently Resolved Incidents

Service Issue - Payment File Response
Started 14 Apr 2025 04:56:27 (7 days ago), resolved 15 Apr 2025 01:04:54 (7 days ago)
Major Incident
Resolved
Financial Settlement Services

We’re aware of a payment file issue impacting transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

PEXA Outage Survival Guide

A step-by-step guide to help you survive a PEXA outage
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    PEXA Components

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    PEXA Workspace Creation, Document Preparation & Lodgement Services

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    VIC
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    NSW
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    QLD
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    WA
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    SA
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    ACT
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    TAS
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    PEXA Stamp Duty Services

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    VIC
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    NSW
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    QLD
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    WA
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    SA
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    ACT
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    TAS
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    PEXA Digital Signing Validation

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    PEXA Mobile Signing Validation

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    PEXA Financial Settlement Services

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    Service Issue -WBC BPAY Payment File Response
    Started 28 Aug 2024 07:31:08 (8 months ago), still ongoing
    Incident without Impact
    Investigating
    Financial Settlement Services

    We’re aware of a payment file response issue that’s impacting Westpac and their transactions.

    We’re working with Westpac to resolve this issue.

    We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

    We’ll provide you with an update within the hour.

    Service Issue - Payment File Response
    Started 14 Apr 2025 04:56:27 (7 days ago), resolved 15 Apr 2025 01:04:54 (7 days ago)
    Major Incident
    Resolved
    Financial Settlement Services

    We’re aware of a payment file issue impacting transactions.

    If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

    We’re working to resolve this issue.

    We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

    We’ll provide you with an update within the hour.

    PEXA Login & Multi-Factor Authentication Service

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