PEXA Status

Monitoring: Lodgement and Lodgement Verification are now working as normal.

This was not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.

Monitoring: Lodgement and Lodgement Verification are now working as normal.

Please note, It will take some time for outstanding lodgements to progress through the system.

This is not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.'

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Monitoring: The issue that was impacting services in TAS is now resolved.

 Lodgement and Lodgement Verification are now working as normal.

Please note, It will take some time for outstanding lodgements to progress through the system.

 This was not an issue on PEXA's side.

  We apologise for any inconvenience caused to you and your customers.

Identified: We have identified an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

Please note, this is not an issue on PEXA's side.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

Please note, this is not an issue on PEXA's side.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

Please note, this is not an issue on PEXA's side.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be delays with Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Resolved: Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments.

In these cases funds may not yet have been received despite the completed status.

Bank Of Queensland is actively working to have these payments completed shortly.

We’re sorry for the inconvenience this has caused you and your customers.

Identified: We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments.

In these cases funds may not yet have been received despite the completed status.

Bank Of Queensland is actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please be advised this is not a PEXA Issue.

Identified: We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments.

In these cases funds may not yet have been received despite the completed status.

Bank Of Queensland is actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please be advised this is not a PEXA Issue.

Identified: We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments.

In these cases funds may not yet have been received despite the completed status.

Bank Of Queensland is actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please be advised this is not a PEXA Issue.

Resolved: The issue that was impacting services in TAS is now resolved.

Lodgement and Lodgement Verification are now working as normal.

Please note, this was not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.

Monitoring: The issue that was impacting services in TAS is now resolved.

Lodgement and Lodgement Verification are now working as normal.

Please note, this was not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.

Monitoring: The issue that was impacting services in TAS is now resolved.

Lodgement and Lodgement Verification are now working as normal.

Please note, this was not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.

Investigating: We are currently investigating an issue impacting services in TAS.  

 As a result, there may be intermittent delays with Lodgement and Lodgement Verification.  

 We will provide you with an update within the hour.  

 Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be intermittent delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in TAS.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Resolved: The issue that was impacting services in NT is now resolved.

Lodgement and Lodgement Verification are now working as normal.

Please note, this is not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.

Monitoring: The issue that was impacting services in NT is now resolved.

Lodgement and Lodgement Verification are now working as normal.

Please note, this is not an issue on PEXA's side.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.

Identified: We have identified an issue impacting services in NT.

As a result, there may be delays with Lodgement and Lodgement Verification.

Please note, this is not an issue on PEXA's side.

We will provide you with an update within the hour.

Thank you for your patience.

Identified: We have identified an issue impacting services in NT.

As a result, there may be delays with Lodgement and Lodgement Verification.

Please note, this is not an issue on PEXA's side.

We will provide you with an update within the hour.

Thank you for your patience.

Investigating: We are currently investigating an issue impacting services in NT.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Resolved: The issue that was impacting Mobile Signing certificates that were created today is now resolved.

Signing is now working as normal.

We apologise for any inconvenience caused to you and your customers.

Monitoring: The issue that was impacting Mobile Signing certificates that were created today is now resolved.

Signing is now working as normal.

We apologise for any inconvenience caused to you and your customers.

Investigating: We are currently investigating an issue impacting Mobile Signing certificates that were created today.

This will not impact existing certificates created before today.

We will provide you with an update within the hour.

Thank you for your patience.

Resolved: ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Monitoring: We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this is not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Investigating: We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologies for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

Investigating: We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.