PEXA status is Operational

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VIC
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PEXA Financial Settlement Services

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Active Incidents

Service Issue - Payment File Response
Started 17 Jan 2025 04:29:26 (1 day ago), still ongoing
Major Incident
Monitoring
Financial Settlement Services

We’re aware of a payment file response issue that’s impacting Westpac and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Service Issue -WBC BPAY Payment File Response
Started 28 Aug 2024 07:31:08 (5 months ago), still ongoing
Incident without Impact
Investigating
Financial Settlement Services

We’re aware of a payment file response issue that’s impacting Westpac and their transactions.

We’re working with Westpac to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Recently Resolved Incidents

Service Issue - VIC
Started 16 Jan 2025 04:15:14 (2 days ago), resolved 16 Jan 2025 06:27:17 (2 days ago)
Minor Incident
Resolved
VIC

We are currently investigating an issue impacting services in Victoria.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.

Service Issue - Bendigo Bank Payment File Response
Started 14 Jan 2025 01:05:27 (4 days ago), resolved 14 Jan 2025 02:59:23 (4 days ago)
Major Incident
Resolved
Financial Settlement Services

We’re aware of a payment file response issue that’s impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bendigo Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Service Issue - Payment File Response
Started 13 Jan 2025 03:17:37 (5 days ago), resolved 13 Jan 2025 07:41:39 (5 days ago)
Minor Incident
Resolved
Financial Settlement Services

We’re aware of a payment file issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling'

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

PEXA Outage Survival Guide

A step-by-step guide to help you survive a PEXA outage
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    PEXA Components

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    PEXA Workspace Creation, Document Preparation & Lodgement Services

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    VIC
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    Service Issue - VIC
    Started 16 Jan 2025 04:15:14 (2 days ago), resolved 16 Jan 2025 06:27:17 (2 days ago)
    Minor Incident
    Resolved
    VIC

    We are currently investigating an issue impacting services in Victoria.

    This means that there may be delays with Lodgement and Lodgement Verification.

    We’ll provide you with an update within the hour.

    Thank you for your patience.

    NSW
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    QLD
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    WA
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    ACT
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    TAS
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    PEXA Stamp Duty Services

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    VIC
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    NSW
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    QLD
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    WA
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    ACT
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    TAS
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    PEXA Digital Signing Validation

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    PEXA Mobile Signing Validation

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    PEXA Financial Settlement Services

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    Service Issue -WBC BPAY Payment File Response
    Started 28 Aug 2024 07:31:08 (5 months ago), still ongoing
    Incident without Impact
    Investigating
    Financial Settlement Services

    We’re aware of a payment file response issue that’s impacting Westpac and their transactions.

    We’re working with Westpac to resolve this issue.

    We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

    We’ll provide you with an update within the hour.

    Service Issue - Payment File Response
    Started 13 Jan 2025 03:17:37 (5 days ago), resolved 13 Jan 2025 07:41:39 (5 days ago)
    Minor Incident
    Resolved
    Financial Settlement Services

    We’re aware of a payment file issue.

    If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling'

    We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

    We’ll provide you with an update within the hour.

    Service Issue - Bendigo Bank Payment File Response
    Started 14 Jan 2025 01:05:27 (4 days ago), resolved 14 Jan 2025 02:59:23 (4 days ago)
    Major Incident
    Resolved
    Financial Settlement Services

    We’re aware of a payment file response issue that’s impacting Bendigo Bank and their transactions.

    If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

    We’re working with Bendigo Bank to resolve this issue.

    We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

    We’ll provide you with an update within the hour.

    Service Issue - Payment File Response
    Started 17 Jan 2025 04:29:26 (1 day ago), still ongoing
    Major Incident
    Monitoring
    Financial Settlement Services

    We’re aware of a payment file response issue that’s impacting Westpac and their transactions.

    If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

    We’re working to resolve this issue.

    We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

    We’ll provide you with an update within the hour.

    PEXA Login & Multi-Factor Authentication Service

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    Snapdocs Text Messages

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