PEXA Status: check for PEXA outages and issues

PEXA status is Operational

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PEXA Financial Settlement Services

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See all 23 PEXA components

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Active Incidents

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Recently Resolved Incidents

Bank of Queensland Service Issue - Payment File Response

Started 20 Jan 2026 01:30:53 (4 days ago), resolved 20 Jan 2026 05:30:12 (4 days ago)

Major Incident

Resolved

Financial Settlement Services

We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

Resolved: Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

20 Jan 2026 05:30:12 (4 days ago)

Monitoring: We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this is not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

20 Jan 2026 04:31:30 (4 days ago)

Identified: The issue with Bank of Queensland is still ongoing. Bank of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

20 Jan 2026 03:31:56 (4 days ago)

Investigating: We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

20 Jan 2026 02:34:20 (4 days ago)

Investigating: We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

20 Jan 2026 01:30:53 (4 days ago)

See all updates

PEXA Outage Survival Guide

Thu 22

Fri 23

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Bank of Queensland Service Issue - Payment File Response

Started 20 Jan 2026 01:30:53 (4 days ago), resolved 20 Jan 2026 05:30:12 (4 days ago)

Major Incident

Resolved

Financial Settlement Services

We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

Resolved: Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

20 Jan 2026 05:30:12 (4 days ago)

Monitoring: We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this is not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

20 Jan 2026 04:31:30 (4 days ago)

Identified: The issue with Bank of Queensland is still ongoing. Bank of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

20 Jan 2026 03:31:56 (4 days ago)

Investigating: We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

20 Jan 2026 02:34:20 (4 days ago)

Investigating: We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

20 Jan 2026 01:30:53 (4 days ago)

See all updates

PEXA Digital Signing Validation

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PEXA Login & Multi-Factor Authentication Service

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PEXA Mobile Signing Validation

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PEXA Status

Real-time updates of PEXA issues and outages

PEXA status is Operational

PEXA Financial Settlement Services

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PEXA Stamp Duty Services

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PEXA Financial Settlement Services

PEXA Digital Signing Validation

PEXA Login & Multi-Factor Authentication Service

PEXA Mobile Signing Validation

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