PEXA Status

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are currently investigating an issue impacting services in SA.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident is now resolved.

Investigating: We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.

Resolved: This incident has been resolved.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

Resolved: This incident has been resolved.

Identified: We are aware of delays impacting SMS delivery. Some PEXA customers may experience a lag in receiving SMS messages, related to multi-factor authentication (MFA).

A workaround is available. If you are encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance.

Please note that this is not a PEXA issue.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, related to multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.

Investigating: We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.