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Bynder Brand Guidelines
We are currently experiencing an issue with our permission service in our Brand Guidelines modules, which is intermittently affecting a subset of customers across all clusters.
Issue Summary: The problem is related to the permission service that manages content access. This is causing intermittent loading issues for some users and preventing access to content for others who should have it.
Our team is fully mobilized and working diligently to stabilize the permission service and restore consistent access for all users. This is our top priority and we are dedicating extensive resources to enhance the stability and performance of this service and its underlying database.
If you’re affected by this issue, please contact our Support team and provide links to the impacted guides. This will help us troubleshoot more effectively and address the issue promptly.
Rest assured, all of your guidelines content remains intact and secure. We appreciate your patience and are committed to resolving this as swiftly as possible.
