Retreaver Status
Real-time updates of Retreaver issues and outages
Retreaver status is Operational
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Retreaver Call Handling
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Active Incidents
Calls coming to Retreaver from Telnyx through SIP might have issues
Started 17 Sep 2025 13:48:31 (20 days ago), still ongoing
Minor Incident
Identified
Call Handling
- SIP invite is received from publishers using Telnyx.
- Retreaver responds to the INVITE with 200 OK and continues responding for the next 30 seconds, but Telnyx SIP endpoint does not acknowledge the respons.
This is an early sign that calls might be dropping.
In SIP:
When the caller (UAC) gets a 200 OK (INVITE), it must reply with an ACK.
The callee (UAS) will keep retransmitting 200 OK until it receives that ACK.
We advice clients to get in touch with publishers using Telnyx and platforms using Telnyx (not Retreaver) and to work with them to monitor the traffic.
Recently Resolved Incidents
No recent incidents
Retreaver Outage Survival Guide
A step-by-step guide to help you survive a Retreaver outage
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Retreaver Components
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Retreaver Site/Account Portal
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Retreaver API
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Retreaver Call Handling
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Calls coming to Retreaver from Telnyx through SIP might have issues
Started 17 Sep 2025 13:48:31 (20 days ago), still ongoing
Minor Incident
Identified
Call Handling
- SIP invite is received from publishers using Telnyx.
- Retreaver responds to the INVITE with 200 OK and continues responding for the next 30 seconds, but Telnyx SIP endpoint does not acknowledge the respons.
This is an early sign that calls might be dropping.
In SIP:
When the caller (UAC) gets a 200 OK (INVITE), it must reply with an ACK.
The callee (UAS) will keep retransmitting 200 OK until it receives that ACK.
We advice clients to get in touch with publishers using Telnyx and platforms using Telnyx (not Retreaver) and to work with them to monitor the traffic.
Retreaver Real Time Bidding
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Retreaver Webhooks
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Retreaver Background Jobs
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Retreaver Reporting
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Retreaver Twilio Incoming Phone Calls
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Retreaver Twilio Incoming SIP Calls
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Retreaver Twilio Outgoing Phone Calls
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Retreaver Twilio Outgoing SIP Calls
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Retreaver Stripe Payments
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