
OpenText Status
Real-time updates of OpenText issues and outages
OpenText status is Minor Service Outage
Core Collaboration for Engineering
Core DNS Protection
OpenText Zix - Cybersecurity
Zix CloudAlly Backup
Zix Customer Portal Interface - Customer Portal
Zix Encryption Services - Hosted SMB
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
Active Incidents
Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3731388
Recently Resolved Incidents
We are currently investigating an issue affecting OpenText Core DNS Protection version 4.4.3.770. We are seeing instances of DNS resolution failures, where websites may be inaccessible. The issue may be affecting DNS agents who have gone through the upgrade process from 4.4.2.756 to 4.4.3.770. Our team is actively working to identify the root cause and implement a solution.
ZixPortals are currently experiencing an issue communicating with the SMS system. Users of ZixPortal will not be able to authenticate using SMS at this time. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732163
Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732168
Zix - Secure Cloud Portal is currently experiencing an error message when attempting to view Hosted Exchange (HEX) settings for users. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3731404
Zix CloudAlly Backup services is currently experiencing an issue with its restore jobs not finishing. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: Oracle Ticket 250626-001248
Core Collaboration for Engineering EU is currently unavailable. Teams are assembled and investigating.
OpenText Outage Survival Guide
OpenText Components
OpenText Aviator IoT
OpenText B2B Connect
OpenText Carbonite® Backup for Microsoft 365
Carbonite® Backup for Microsoft 365 - Australia East (New South Wales)
Carbonite® Backup for Microsoft 365 - Canada Central (Toronto)
Carbonite® Backup for Microsoft 365 - East US 2 (Virginia)
Carbonite® Backup for Microsoft 365 - France Central (Paris)
Carbonite® Backup for Microsoft 365 - India
Carbonite® Backup for Microsoft 365 - UK South (London)
OpenText Cloud Fax services APAC
Desktop Messaging BMS
XM SendSecure
Production Messaging BMS
OpenText Cloud Fax services Europe
Desktop Messaging BMS
Fax Cloud Connect
Fax2Mail
MyPortal
Production Messaging
REST API
SOAP API
XM SendSecure
OpenText Cloud Fax services North America
Desktop Messaging BMS
Fax Cloud Connect
Production Messaging BMS
Fax Cloud Connect - Ashburn
Fax2Mail
Fax2Mail - Ashburn
MyPortal
Production Messaging
REST API
SOAP API
XM SendSecure
XM SendSecure - Canada
OpenText Core Australia
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Communications
Core Compliance
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Entitlement & Tenancy Service
Core Platform Australia (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Platform - Eventing
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
OpenText Core Canada
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Communications
Core Compliance
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Entitlement & Tenancy Service
Core Platform - Eventing
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform EU (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
OpenText Core Europe
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Collaboration for Engineering EU is currently unavailable. Teams are assembled and investigating.
Core Compliance
Core Platform US (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core for Capital Projects
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Entitlement & Tenancy Service
Core Platform - Eventing
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
Life Sciences Smart View Preview
Signature Service – Thrust API
OpenText Core US
Core Capture
Core Capture (corecapture.us.opentext.com)
Core Capture for SAP® Solutions
Core Capture for SAP® Solutions (corecapture.us.opentext.com)
Core Collaboration for Engineering
Core Communications
Core Compliance
Core Content Management
Core Content Management (corecontent.us.opentext.com)
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Digital Asset Management
Core for Capital Projects
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Eventing
Core Platform - Entitlement & Tenancy Service
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Metadata (cms.us.opentext.com)
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - OpenText Directory Services (otdsauth.us.opentext.com)
Core Platform – Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Core Process Automation (corecase.us.opentext.com)
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
Life Sciences Smart View Preview
Signature Service – Thrust API
Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText
Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud)
Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud)
Core Archive for SAP® Solutions - EU (archive.opentext.eu)
Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud)
Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud)
Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud)
Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud)
Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud)
Core Archive for SAP® Solutions - US (archive.us.opentext.cloud)
Core Archive for SAP® Solutions - NA (archive.na.opentext.com)
Core Archive for SAP® Solutions - CH (archive.emea.opentext.com)
OpenText Core Collaboration Access
OpenText Core EDR/MDR
OpenText Core Endpoint Backup
Core Endpoint Backup Blue Vault
Core Endpoint Backup Protect Vault
Core Endpoint Backup Red-APAC Vault
Core Endpoint Backup Red-AU Vault
Core Endpoint Backup Red-CA Vault
Core Endpoint Backup Red-EMEA Vault
Core Endpoint Backup Red-FR Vault
Core Endpoint Backup Red-IN Vault
Core Endpoint Backup Red-US Vault
Core Endpoint Backup Red-US2 Vault
OpenText Core Fax
Core Fax - AU
Core Fax - CA
Core Fax - EU
Notifications - Email (DPZ)
Core Fax - US
OpenText Core Intelligence
Core Intelligence - AU
Core Intelligence - CA
Core Intelligence - US
OpenText Core Messaging Europe
Core Messaging Data Sovereignty
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice
MyPortal
REST API
SOAP API
OpenText Core Messaging US
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice
MyPortal
REST API
SOAP API
OpenText Core Secure Access
OpenText Core Share
Core Share - AU
Core Share - CA
Core Share - EU
Core Share - US
OpenText Core Signature add-on for Core Share
Core Signature add-on for Core Share - AU
Core Signature add-on for Core Share - CA
Core Signature add-on for Core Share - EU
Core Signature add-on for Core Share - US
OpenText Core Signature add-on for Content Suite Platform/xECM (OCP & CS)
Core Signature add-on for Content Suite Platform/xECM - EU
Core Signature add-on for Content Suite Platform/xECM - US
OpenText Core Signature Service (OCP & CS)
Core Signature add-on for Content Suite Platform/xECM - EU
Core Signature add-on for Content Suite Platform/xECM - US
OpenText Core Signature Standalone
Core Signature Standalone - AU
Core Signature Standalone - CA
Core Signature Standalone - EU
Core Signature Standalone - US
OpenText Core Web Optimization
OpenText Hightail
File Transfer
Preview
Notifications
Search
OpenText Liaison
Alloy NA
Alloy TaaS
OpenText MailStore
MailStore Cloud
MailStore Portal
OpenText ProviderLink
OpenText Recover
Replication - North America
OpenText Server Backup
Server Backup Canada
Server Backup EU
Server Backup UK
Server Backup US East
Server Backup US West
OpenText Supplier Connection
OpenText Supplier Portal
OpenText Threat Intelligence
Webroot by OpenTextâ„¢
Core DNS Protection
We are currently investigating an issue affecting OpenText Core DNS Protection version 4.4.3.770. We are seeing instances of DNS resolution failures, where websites may be inaccessible. The issue may be affecting DNS agents who have gone through the upgrade process from 4.4.2.756 to 4.4.3.770. Our team is actively working to identify the root cause and implement a solution.
Core Endpoint Protection
Core Security Awareness Training
Unity - Thrust API
Mobile Protection
Webroot Management Consoles
OpenText Zix - Cybersecurity
Zix Archive Services - Erado Archiving
Zix Archive Services - Information Archive / ZCP
Zix Archive Services - ZixArchive
Zix CloudAlly Backup
Zix CloudAlly Backup services is currently experiencing an issue with its restore jobs not finishing. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: Oracle Ticket 250626-001248
Zix Customer Portal Interface - Billing Area
Zix Customer Portal Interface - Customer Portal
Zix - Secure Cloud Portal is currently experiencing an error message when attempting to view Hosted Exchange (HEX) settings for users. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3731404
Zix Customer Portal Interface - Partner Portal
Zix Customer Portal Interface - ZixCentral
Zix DNS Hosting
Zix Email Continuity - Legacy Continuity
Zix Email Continuity - Secure Cloud Email Continuity
Zix Encryption Services - Email Message Privacy (EMP)
Zix Encryption Services - Erado SecureMail (ESM)
Zix Encryption Services - Hosted SMB
Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732168
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732168
Zix Encryption Services - ZixGateway (Hosted)
Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732168
Zix Encryption Services - ZixPortal
ZixPortals are currently experiencing an issue communicating with the SMS system. Users of ZixPortal will not be able to authenticate using SMS at this time. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732163
Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732168
Zix Microsoft Office 365
Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)
Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3731388