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Core Capture

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Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Capture for SAP® Solutions

Sat 7

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Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Collaboration for Engineering

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Core Content Management

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now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Sat 7

Sun 8

Mon 9

Tue 10

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Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Communications

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Core Platform Australia (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)

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Core Platform - Retention Service

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Core Platform - Search

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Core Platform - Viewing & Transformation

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Core Process Automation

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Developer Experience - Thrust API Bundle

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Information Intelligence - Thrust API

Sat 7

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OpenText Core Canada

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Core Capture

Sat 7

Sun 8

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Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Capture for SAP® Solutions

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Collaboration for Engineering

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Content Management

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Communications

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Core Compliance

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Core Journey

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Core Platform - Admin Center

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Core Platform - Content Transformation and Injection Services

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Core Platform - Entitlement & Tenancy Service

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Core Platform - Eventing

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Core Platform - Forms

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Core Platform - Information Storage

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Core Platform - Metadata

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Core Platform - Online Editing Service

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Core Platform - OpenText Directory Services

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Core Platform - Process Automation (Workflow, Decision, Case Management)

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Core Platform - Retention Service

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now

Core Platform - Search

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Core Platform - Viewing & Transformation

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now

Core Platform EU (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)

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Core Process Automation

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Developer Experience - Thrust API Bundle

Sat 7

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Information Intelligence - Thrust API

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OpenText Core Europe

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now

Core Capture

Sat 7

Sun 8

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now

Core Capture for SAP® Solutions

Sat 7

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now

Core Collaboration for Engineering

Sat 7

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now

Core Compliance

Sat 7

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now

Core Content Management

Sat 7

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now

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Sat 7

Sun 8

Mon 9

Tue 10

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now

Core for Capital Projects

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

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now

Core Journey

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Admin Center

Sat 7

Sun 8

Mon 9

Tue 10

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now

Core Platform - Content Transformation and Injection Services

Sat 7

Sun 8

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Tue 10

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now

Core Platform - Entitlement & Tenancy Service

Sat 7

Sun 8

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now

Core Platform US (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)

Sat 7

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now

Core Platform - Eventing

Sat 7

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now

Core Platform - Forms

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Information Storage

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Metadata

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Online Editing Service

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - OpenText Directory Services

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Process Automation (Workflow, Decision, Case Management)

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Retention Service

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Search

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Viewing & Transformation

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Process Automation

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Developer Experience - Thrust API Bundle

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Information Intelligence - Thrust API

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Life Sciences Smart View Preview

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Signature Service – Thrust API

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

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now

OpenText Core US

Sat 7

Sun 8

Mon 9

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now

Core Capture

Sat 7

Sun 8

Mon 9

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now

Core Capture (corecapture.us.opentext.com)

Sat 7

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now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Capture for SAP® Solutions

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Capture for SAP® Solutions (corecapture.us.opentext.com)

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Collaboration for Engineering

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Communications

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

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now

Core Compliance

Sat 7

Sun 8

Mon 9

Tue 10

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now

Core Content Management

Sat 7

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Mon 9

Tue 10

Wed 11

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Fri 13

now

Core Content Management (corecontent.us.opentext.com)

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core Digital Asset Management

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Core for Capital Projects

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Journey

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Admin Center

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Content Transformation and Injection Services

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Eventing

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Entitlement & Tenancy Service

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Forms

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Information Storage

Sat 7

Sun 8

Mon 9

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now

Core Platform - Metadata

Sat 7

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Mon 9

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now

Core Platform - Metadata (cms.us.opentext.com)

Sat 7

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now

Core Platform - Online Editing Service

Sat 7

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Mon 9

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Thu 12

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now

Core Platform - OpenText Directory Services

Sat 7

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Mon 9

Tue 10

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now

Core Platform - OpenText Directory Services (otdsauth.us.opentext.com)

Sat 7

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now

Core Platform – Process Automation (Workflow, Decision, Case Management)

Sat 7

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Mon 9

Tue 10

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Thu 12

Fri 13

now

Core Platform - Retention Service

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Search

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Core Platform - Viewing & Transformation

Sat 7

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now

Core Process Automation

Sat 7

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now

Core Process Automation (corecase.us.opentext.com)

Sat 7

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Thu 12

Fri 13

now

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Started 12 Jun 2025 19:24:08 (2 days ago), resolved 12 Jun 2025 21:10:29 (2 days ago)

Major Incident

Resolved

Core Capture

Core Capture for SAP® Solutions

Core Capture (corecapture.us.opentext.com)

More...

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Resolved: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 21:10:29 (2 days ago)

Monitoring: Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:54:12 (2 days ago)

Identified: Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 20:02:34 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:44:13 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:27:58 (2 days ago)

Identified: Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

12 Jun 2025 19:24:08 (2 days ago)

See all updates

Developer Experience - Thrust API Bundle

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Information Intelligence - Thrust API

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Life Sciences Smart View Preview

Sat 7

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Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Signature Service – Thrust API

Sat 7

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now

Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText

Sat 7

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now

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud)

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now

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud)

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now

Core Archive for SAP® Solutions - EU (archive.opentext.eu)

Sat 7

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now

Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud)

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now

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud)

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now

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud)

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now

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud)

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now

Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud)

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now

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud)

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Core Archive for SAP® Solutions - NA (archive.na.opentext.com)

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Core Archive for SAP® Solutions - CH (archive.emea.opentext.com)

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OpenText Core Collaboration Access

Sat 7

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OpenText Core Fax

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Core Fax - AU

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Core Fax - CA

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Core Fax - EU

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Core Fax - US

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OpenText Core Intelligence

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Core Intelligence - AU

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Core Intelligence - CA

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Core Intelligence - US

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OpenText Core Messaging Europe

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Core Messaging Data Sovereignty

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Core Messaging - Email

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Core Messaging - SMS

Sat 7

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Core Messaging - Voice

Sat 7

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MyPortal

Sat 7

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now

REST API

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now

SOAP API

Sat 7

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OpenText Core Messaging US

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Core Messaging - Email

Sat 7

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now

Core Messaging - SMS

Sat 7

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now

Core Messaging - Voice

Sat 7

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MyPortal

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REST API

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SOAP API

Sat 7

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Notifications - Email (DPZ)

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OpenText Core Secure Access

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OpenText Core Share

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Core Share - AU

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Core Share - CA

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Core Share - EU

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Core Share - US

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OpenText Core Signature add-on for Core Share

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Core Signature add-on for Core Share - AU

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Core Signature add-on for Core Share - CA

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Core Signature add-on for Core Share - EU

Sat 7

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Core Signature add-on for Core Share - US

Sat 7

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OpenText Core Signature add-on for Content Suite Platform/xECM (OCP & CS)

Sat 7

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now

Core Signature add-on for Content Suite Platform/xECM - EU

Sat 7

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Core Signature add-on for Content Suite Platform/xECM - US

Sat 7

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OpenText Core Signature Service (OCP & CS)

Sat 7

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now

Core Signature add-on for Content Suite Platform/xECM - EU

Sat 7

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now

Core Signature add-on for Content Suite Platform/xECM - US

Sat 7

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OpenText Core Signature Standalone

Sat 7

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Core Signature Standalone - AU

Sat 7

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Core Signature Standalone - CA

Sat 7

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Core Signature Standalone - EU

Sat 7

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Core Signature Standalone - US

Sat 7

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now

OpenText Core Web Optimization

Sat 7

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now

OpenText Hightail

Sat 7

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File Transfer

Sat 7

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Preview

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Notifications

Sat 7

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Search

Sat 7

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OpenText Liaison

Sat 7

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Alloy NA

Sat 7

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Alloy TaaS

Sat 7

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OpenText MailStore

Sat 7

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MailStore Cloud

Sat 7

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MailStore Portal

Sat 7

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OpenText ProviderLink

Sat 7

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OpenText Supplier Connection

Sat 7

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OpenText Supplier Portal

Sat 7

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OpenText Zix - Cybersecurity

Sat 7

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Zix Archive Services - Erado Archiving

Sat 7

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now

Zix Archive Interface was inaccessible

Started 11 Jun 2025 13:39:43 (3 days ago), resolved 11 Jun 2025 18:03:53 (3 days ago)

Minor Incident

Resolved

Zix Archive Services - Erado Archiving

Zix Archive Services - Information Archive / ZCP

Zix Archive Services - ZixArchive

If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3717240

See all updates

Zix Archive Services - Information Archive / ZCP

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Zix Archive Interface was inaccessible

Started 11 Jun 2025 13:39:43 (3 days ago), resolved 11 Jun 2025 18:03:53 (3 days ago)

Minor Incident

Resolved

Zix Archive Services - Erado Archiving

Zix Archive Services - Information Archive / ZCP

Zix Archive Services - ZixArchive

If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3717240

See all updates

Zix Archive Services - ZixArchive

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Zix Archive Interface was inaccessible

Started 11 Jun 2025 13:39:43 (3 days ago), resolved 11 Jun 2025 18:03:53 (3 days ago)

Minor Incident

Resolved

Zix Archive Services - Erado Archiving

Zix Archive Services - Information Archive / ZCP

Zix Archive Services - ZixArchive

If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3717240

See all updates

Zix CloudAlly Backup

Sat 7

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now

Zix Customer Portal Interface - Billing Area

Sat 7

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Zix Customer Portal Interface - Customer Portal

Sat 7

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Zix Customer Portal Interface - Partner Portal

Sat 7

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Zix Customer Portal Interface - ZixCentral

Sat 7

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Zix DNS Hosting

Sat 7

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Zix Email Continuity - Legacy Continuity

Sat 7

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Zix Email Continuity - Secure Cloud Email Continuity

Sat 7

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Zix Encryption Services - Email Message Privacy (EMP)

Sat 7

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now

Uploaded Files to EMP Service are not accessible

Started 30 May 2025 15:34:04 (15 days ago), still ongoing

Minor Incident

Identified

Zix Encryption Services - Email Message Privacy (EMP)

The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.

Tracking Number: IM3700411

Identified: The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading and downloading. Teams have identified a possible cause and are testing a possible resolution to implement soon. Although the problem has not been fully resolved, the teams continue to work behind the scenes. We appreciate your patience.

Tracking Number: IM3700411

13 Jun 2025 18:50:53 (20 hours ago)

Identified: The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.

10 Jun 2025 13:19:58 (4 days ago)

Identified: The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.

6 Jun 2025 14:10:56 (8 days ago)

Identified: The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.

2 Jun 2025 16:43:26 (12 days ago)

Identified: The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.

Tracking Number: IM3700411

30 May 2025 15:34:04 (15 days ago)

See all updates

Zix Encryption Services - Erado SecureMail (ESM)

Sat 7

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Zix Encryption Services - Hosted SMB

Sat 7

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Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)

Sat 7

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Zix Encryption Services - ZixGateway (Hosted)

Sat 7

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Zix Encryption Services - ZixPortal

Sat 7

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Zix Microsoft Office 365

Sat 7

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Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)

Sat 7

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now

Zix - Hosted Exchange - EMEA region - Certificate Error

Started 11 Jun 2025 16:02:21 (3 days ago), resolved 13 Jun 2025 16:07:22 (22 hours ago)

Major Incident

Resolved

Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)

Zix-Hosted Exchange is currently experiencing an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3717284

See all updates

Zix Support Infrastructure - Live Chat

Sat 7

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Zix Support Infrastructure - Support Ticketing System

Sat 7

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Zix Threat Protection - Email Threat Protection

Sat 7

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Zix Threat Protection - Zix Protect

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OpenText Status

Real-time updates of OpenText issues and outages

OpenText status is Minor Service Outage

Core Capture

Core Capture for SAP® Solutions

Core Content Management

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Core Capture for SAP® Solutions

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OpenText Outage Survival Guide

OpenText Components

OpenText

OpenText Aviator IoT

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OpenText Cloud Fax services APAC

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XM SendSecure

OpenText Cloud Fax services Europe

Desktop Messaging BMS

Fax Cloud Connect

Fax2Mail

MyPortal

Production Messaging

REST API

SOAP API

Production Messaging BMS

XM SendSecure

OpenText Cloud Fax services North America

Desktop Messaging BMS

Fax Cloud Connect

Fax Cloud Connect - Ashburn

Fax2Mail

Fax2Mail - Ashburn

MyPortal

Production Messaging

REST API

SOAP API

Production Messaging BMS

XM SendSecure

XM SendSecure - Canada

OpenText Core Australia

Core Capture

Core Capture for SAP® Solutions

Core Collaboration for Engineering

Core Content Management

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

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Core Platform Australia (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)

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Core Process Automation

Developer Experience - Thrust API Bundle

Information Intelligence - Thrust API

OpenText Core Canada

Core Capture

Core Capture for SAP® Solutions

Core Collaboration for Engineering

Core Content Management

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Core Communications

Core Compliance

Core Journey

Core Platform - Admin Center

Core Platform - Content Transformation and Injection Services