OpenText Status
Real-time updates of OpenText issues and outages
OpenText status is Operational
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Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
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Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
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OpenText Core Collaboration Access
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Zix Encryption Services - Email Message Privacy (EMP)
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Zix Microsoft Office 365
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
IM3813776 - Core Collaboration Access customers cannot publish and view bulletins
Started 4 Nov 2025 14:52:23 (4 hours ago), resolved 4 Nov 2025 15:30:28 (3 hours ago)
Major Incident
Resolved
Core Collaboration Access
Core Collaboration Access bulletin widget is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3813776
EMP web portal inaccessible
Started 29 Oct 2025 18:16:28 (6 days ago), resolved 30 Oct 2025 12:48:49 (5 days ago)
Incident without Impact
Resolved
Zix Encryption Services - Email Message Privacy (EMP)
We have identified an issue with accessing the https://w.deliveryslip.com websites. We apologize for this inconvenience on this and working on restoring the services.
Tracking Incident: IM3809763
Core Content Management for SAP® SuccessFactors is in a degraded state
Started 27 Oct 2025 23:49:57 (8 days ago), resolved 30 Oct 2025 12:12:56 (5 days ago)
Minor Incident
Resolved
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Upload/download/viewing of documents through the Core Content CMIS interface is experiencing issues. Teams are being assembled to investigate and resolve this issue.
Ticket: IM3808280
Zix - Microsoft 365 - Users may be unable to access Microsoft 365 services
Started 29 Oct 2025 17:04:21 (6 days ago), resolved 30 Oct 2025 12:02:25 (5 days ago)
Major Incident
Resolved
Zix Microsoft Office 365
Microsoft has reported an incident currently affecting multiple Microsoft 365 services, which is also impacting the ability to manage Microsoft 365 users within Secure Cloud:
Microsoft Issue ID: MO1181369
Summary: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services. They are reviewing corresponding service telemetry to isolate the cause of the issue and determine their next troubleshooting steps.
Current Status: Microsoft is rerouting affected traffic to alternate healthy infrastructure as a near-term resolution while their investigation into the source of the issue is ongoing. This quick update is designed to give the latest information on this issue.
Tracking Number: IM3809744
OpenText Outage Survival Guide
A step-by-step guide to help you survive a OpenText outage
NaN%
OpenText Components
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now
OpenText Aviator IoT
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now
OpenText B2B Connect
Tue 28
Wed 29
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now
OpenText Carbonite® Backup for Microsoft 365 Portal
Tue 28
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now
OpenText Carbonite® Backup for Microsoft 365
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now
OpenText Cloud Fax services APAC
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now
Carbonite® Backup for Microsoft 365 - Australia East (New South Wales)
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Mon 3
now
Desktop Messaging BMS
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now
Carbonite® Backup for Microsoft 365 - Canada Central (Toronto)
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now
XM SendSecure
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now
Carbonite® Backup for Microsoft 365 - East US 2 (Virginia)
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now
OpenText Cloud Fax services Europe
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now
Carbonite® Backup for Microsoft 365 - France Central (Paris)
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now
Carbonite® Backup for Microsoft 365 - India
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now
Desktop Messaging BMS
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Carbonite® Backup for Microsoft 365 - UK South (London)
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Fax Cloud Connect
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Fax2Mail
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MyPortal
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Production Messaging
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now
Production Messaging BMS
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REST API
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now
SOAP API
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now
XM SendSecure
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now
OpenText Cloud Fax services North America
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now
Desktop Messaging BMS
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Fax Cloud Connect
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Fax Cloud Connect - Ashburn
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Fax2Mail
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Fax2Mail - Ashburn
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MyPortal
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now
Production Messaging
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now
REST API
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now
Production Messaging BMS
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now
SOAP API
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now
XM SendSecure
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XM SendSecure - Canada
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now
OpenText Core Australia
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Core Capture
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Core Capture for SAP® Solutions
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now
Core Collaboration for Engineering
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Core Content Management
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Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
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Core Communications
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Core Compliance
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Core Journey
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Core Platform - Admin Center
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Core Platform - Content Transformation and Injection Services
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Core Platform - Entitlement & Tenancy Service
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Core Platform - Eventing
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Core Platform - Forms
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Core Platform - Information Storage
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Core Platform - Metadata
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Core Platform - Online Editing Service
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Core Platform - OpenText Directory Services
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Core Platform Australia (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
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Core Platform - Process Automation (Workflow, Decision, Case Management)
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Core Platform - Retention Service
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Core Platform - Search
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Core Platform - Viewing & Transformation
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Core Process Automation
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Developer Experience - Thrust API Bundle
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now
Information Intelligence - Thrust API
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OpenText Core Canada
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Core Capture
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Core Capture for SAP® Solutions
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now
Core Collaboration for Engineering
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Core Content Management
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Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
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Core Communications
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Core Compliance
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Core Journey
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Core Platform - Admin Center
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Core Platform - Content Transformation and Injection Services
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Core Platform - Entitlement & Tenancy Service
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Core Platform - Eventing
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Core Platform - Forms
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Core Platform - Information Storage
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Core Platform - Metadata
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Core Platform - Online Editing Service
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Core Platform - OpenText Directory Services
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Core Platform - Process Automation (Workflow, Decision, Case Management)
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Core Platform - Retention Service
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Core Platform - Search
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Core Platform EU (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
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Core Platform - Viewing & Transformation
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Core Process Automation
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Developer Experience - Thrust API Bundle
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Information Intelligence - Thrust API
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OpenText Core Europe
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Core Capture
Tue 28
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Core Capture for SAP® Solutions
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Core Collaboration for Engineering
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Core Compliance
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Core Content Management
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Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
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Core Content Management for SAP® SuccessFactors is in a degraded state
Started 27 Oct 2025 23:49:57 (8 days ago), resolved 30 Oct 2025 12:12:56 (5 days ago)
Minor Incident
Resolved
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Upload/download/viewing of documents through the Core Content CMIS interface is experiencing issues. Teams are being assembled to investigate and resolve this issue.
Ticket: IM3808280
Core for Capital Projects
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Core Journey
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Core Platform - Admin Center
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Core Platform - Content Transformation and Injection Services
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Core Platform - Entitlement & Tenancy Service
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Core Platform US (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
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Core Platform - Eventing
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Core Platform - Forms
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Core Platform - Information Storage
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Core Platform - Metadata
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Core Platform - Online Editing Service
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Core Platform - OpenText Directory Services
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Core Platform - Process Automation (Workflow, Decision, Case Management)
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Core Platform - Retention Service
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Core Platform - Search
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Core Platform - Viewing & Transformation
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Core Process Automation
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Developer Experience - Thrust API Bundle
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Information Intelligence - Thrust API
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Signature Service – Thrust API
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OpenText Core US
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Core Capture (capture.ot2.opentext.com)
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Core Capture (corecapture.us.opentext.com)
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Core Capture for SAP® Solutions (capture.ot2.opentext.com)
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Core Capture for SAP® Solutions (corecapture.us.opentext.com)
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Life Sciences Smart View Preview
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Core Collaboration for Engineering
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Core Collaboration for Engineering (xchange.us.opentext.com)
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Core Communications
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Core Compliance
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Core Content Management
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Core Content Management (corecontent.us.opentext.com)
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Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Tue 28
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Mon 3
now
Core Content Management for SAP® SuccessFactors is in a degraded state
Started 27 Oct 2025 23:49:57 (8 days ago), resolved 30 Oct 2025 12:12:56 (5 days ago)
Minor Incident
Resolved
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Upload/download/viewing of documents through the Core Content CMIS interface is experiencing issues. Teams are being assembled to investigate and resolve this issue.
Ticket: IM3808280
Core Digital Asset Management (coredam.us.opentext.com)
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Core for Capital Projects
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Core Journey (journey.us.opentext.com)
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Core Platform - Admin Center
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Core Platform - Content Transformation and Injection Services
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Core Platform - Eventing
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Core Platform - Entitlement & Tenancy Service
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Core Platform - Forms
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Core Platform - Information Storage
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Core Platform - Metadata
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Core Platform - Metadata (cms.us.opentext.com)
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Core Platform - Online Editing Service
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Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com)
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Core Platform - OpenText Directory Services (otdsauth.us.opentext.com)
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Core Platform – Process Automation (Workflow, Decision, Case Management)
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Core Platform - Retention Service
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Core Platform - Search
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Core Platform - Viewing & Transformation
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Core Process Automation
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now
Core Process Automation (corecase.us.opentext.com)
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Developer Experience - Thrust API Bundle
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Information Intelligence - Thrust API
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Signature Service – Thrust API
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Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText
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Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud)
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Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud)
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Core Archive for SAP® Solutions - CH (archive.emea.opentext.com)
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Core Archive for SAP® Solutions - EU (archive.opentext.eu)
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Life Sciences Smart View Preview
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Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud)
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Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud)
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Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud)
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Core Archive for SAP® Solutions - NA (archive.na.opentext.com)
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Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud)
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Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud)
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Core Archive for SAP® Solutions - US (archive.us.opentext.cloud)
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OpenText Core Collaboration Access
Tue 28
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Fri 31
Sat 1
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Mon 3
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IM3813776 - Core Collaboration Access customers cannot publish and view bulletins
Started 4 Nov 2025 14:52:23 (4 hours ago), resolved 4 Nov 2025 15:30:28 (3 hours ago)
Major Incident
Resolved
Core Collaboration Access
Core Collaboration Access bulletin widget is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3813776
OpenText Core EDR/MDR
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OpenText Core Endpoint Backup
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Core Endpoint Backup Protect Vault
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Core Endpoint Backup Red-APAC Vault
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Core Endpoint Backup Red-AU Vault
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Core Endpoint Backup Red-CA Vault
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Core Endpoint Backup Red-EMEA Vault
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Core Endpoint Backup Red-FR Vault
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Core Endpoint Backup Red-IN Vault
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Core Endpoint Backup Red-US Vault
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OpenText Core Intelligence
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OpenText Core Messaging Europe
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Core Messaging Data Sovereignty
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Notifications - Email (DPZ)
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Core Messaging - Email
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MyPortal
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OpenText Core Messaging US
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Core Messaging - SMS
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Core Messaging - Voice
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MyPortal
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REST API
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SOAP API
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OpenText Core Secure Access
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OpenText Core Share
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Core Share - US
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OpenText Core Signature add-on for Core Share
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Core Signature add-on for Core Share - AU
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Core Signature add-on for Core Share - CA
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Core Signature add-on for Core Share - US
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OpenText Core Signature add-on for Content Suite Platform/xECM (OCP & CS)
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Core Signature add-on for Content Suite Platform/xECM - EU
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OpenText Core Signature Service (OCP & CS)
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Core Signature add-on for Content Suite Platform/xECM - EU
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OpenText Core Signature Standalone
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Core Signature Standalone - AU
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Core Signature Standalone - CA
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Core Signature Standalone - US
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OpenText Core Web Optimization
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OpenText Hightail
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File Transfer
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Preview
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Notifications
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Search
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OpenText MailStore
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MailStore Cloud
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Replication - North America
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OpenText Supplier Connection
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Webroot by OpenText™
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Core DNS Protection
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Webroot Management Consoles
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OpenText Zix - Cybersecurity
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Mobile Protection
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Zix CloudAlly Backup
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Zix Email Continuity - Legacy Continuity
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Zix Encryption Services - Email Message Privacy (EMP)
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EMP web portal inaccessible
Started 29 Oct 2025 18:16:28 (6 days ago), resolved 30 Oct 2025 12:48:49 (5 days ago)
Incident without Impact
Resolved
Zix Encryption Services - Email Message Privacy (EMP)
We have identified an issue with accessing the https://w.deliveryslip.com websites. We apologize for this inconvenience on this and working on restoring the services.
Tracking Incident: IM3809763
Zix Encryption Services - Erado SecureMail (ESM)
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Zix Encryption Services - Hosted SMB
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Zix Encryption Services - ZixPortal
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Zix Microsoft Office 365
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Zix - Microsoft 365 - Users may be unable to access Microsoft 365 services
Started 29 Oct 2025 17:04:21 (6 days ago), resolved 30 Oct 2025 12:02:25 (5 days ago)
Major Incident
Resolved
Zix Microsoft Office 365
Microsoft has reported an incident currently affecting multiple Microsoft 365 services, which is also impacting the ability to manage Microsoft 365 users within Secure Cloud:
Microsoft Issue ID: MO1181369
Summary: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services. They are reviewing corresponding service telemetry to isolate the cause of the issue and determine their next troubleshooting steps.
Current Status: Microsoft is rerouting affected traffic to alternate healthy infrastructure as a near-term resolution while their investigation into the source of the issue is ongoing. This quick update is designed to give the latest information on this issue.
Tracking Number: IM3809744
Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)
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Zix Support Infrastructure - Live Chat
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Zix Threat Protection - Email Threat Protection
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