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Zix Encryption Services - Email Message Privacy (EMP)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Uploaded Files to EMP Service are not accessible
Started 30 May 2025 15:34:04 (22 days ago), still ongoing
Minor Incident
Identified
Zix Encryption Services - Email Message Privacy (EMP)
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.
Tracking Number: IM3700411
Recently Resolved Incidents
No recent incidents
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OpenText Core Messaging US
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Core Share - CA
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Core Share - EU
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Core Share - US
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now
OpenText Core Signature add-on for Core Share
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now
Core Signature add-on for Core Share - AU
Sat 14
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now
Core Signature add-on for Core Share - CA
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now
Core Signature add-on for Core Share - EU
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now
Core Signature add-on for Core Share - US
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now
OpenText Core Signature add-on for Content Suite Platform/xECM (OCP & CS)
Sat 14
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now
Core Signature add-on for Content Suite Platform/xECM - EU
Sat 14
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now
Core Signature add-on for Content Suite Platform/xECM - US
Sat 14
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now
OpenText Core Signature Service (OCP & CS)
Sat 14
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now
Core Signature add-on for Content Suite Platform/xECM - EU
Sat 14
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now
Core Signature add-on for Content Suite Platform/xECM - US
Sat 14
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now
OpenText Core Signature Standalone
Sat 14
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now
Core Signature Standalone - AU
Sat 14
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now
Core Signature Standalone - CA
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now
Core Signature Standalone - EU
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now
Core Signature Standalone - US
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now
OpenText Core Web Optimization
Sat 14
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now
OpenText Hightail
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now
File Transfer
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now
Preview
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now
Notifications
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now
Search
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OpenText Liaison
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now
Alloy NA
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now
Alloy TaaS
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now
OpenText MailStore
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now
MailStore Cloud
Sat 14
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Tue 17
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now
MailStore Portal
Sat 14
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Mon 16
Tue 17
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now
OpenText™ Core Endpoint Backup
Sat 14
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now
Core Endpoint Backup Blue Vault
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now
Core Endpoint Backup Protect Vault
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now
Core Endpoint Backup Red-APAC Vault
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now
Core Endpoint Backup Red-AU Vault
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now
Core Endpoint Backup Red-CA Vault
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Sun 15
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now
Core Endpoint Backup Red-EMEA Vault
Sat 14
Sun 15
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now
Core Endpoint Backup Red-FR Vault
Sat 14
Sun 15
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now
Core Endpoint Backup Red-IN Vault
Sat 14
Sun 15
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now
Core Endpoint Backup Red-US Vault
Sat 14
Sun 15
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now
Core Endpoint Backup Red-US2 Vault
Sat 14
Sun 15
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now
OpenText™ Recover
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
Thu 19
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now
Replication - North America
Sat 14
Sun 15
Mon 16
Tue 17
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now
OpenText™ Server Backup
Sat 14
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now
Server Backup Canada
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now
Server Backup EU
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now
Server Backup UK
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now
Server Backup US East
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now
Server Backup US West
Sat 14
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now
OpenText ProviderLink
Sat 14
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Mon 16
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now
OpenText Supplier Connection
Sat 14
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Mon 16
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now
OpenText Supplier Portal
Sat 14
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now
OpenText Threat Intelligence
Sat 14
Sun 15
Mon 16
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now
Webroot by OpenText™
Sat 14
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now
Core DNS Protection
Sat 14
Sun 15
Mon 16
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now
Core Endpoint Protection
Sat 14
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Mon 16
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now
Core Security Awareness Training
Sat 14
Sun 15
Mon 16
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now
Mobile Protection
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
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now
Unity - Thrust API
Sat 14
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Mon 16
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now
Webroot Management Consoles
Sat 14
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now
OpenText Zix - Cybersecurity
Sat 14
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now
Zix Archive Services - Erado Archiving
Sat 14
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now
Zix Archive Services - Information Archive / ZCP
Sat 14
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now
Zix Archive Services - ZixArchive
Sat 14
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now
Zix CloudAlly Backup
Sat 14
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now
Zix Customer Portal Interface - Billing Area
Sat 14
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now
Zix Customer Portal Interface - Customer Portal
Sat 14
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now
Zix Customer Portal Interface - Partner Portal
Sat 14
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now
Zix Customer Portal Interface - ZixCentral
Sat 14
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now
Zix DNS Hosting
Sat 14
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now
Zix Email Continuity - Legacy Continuity
Sat 14
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now
Zix Email Continuity - Secure Cloud Email Continuity
Sat 14
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now
Zix Encryption Services - Email Message Privacy (EMP)
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now
Uploaded Files to EMP Service are not accessible
Started 30 May 2025 15:34:04 (22 days ago), still ongoing
Minor Incident
Identified
Zix Encryption Services - Email Message Privacy (EMP)
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.
Tracking Number: IM3700411
Zix Encryption Services - Erado SecureMail (ESM)
Sat 14
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Zix Encryption Services - Hosted SMB
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Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
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now
Zix Encryption Services - ZixGateway (Hosted)
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now
Zix Encryption Services - ZixPortal
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now
Zix Microsoft Office 365
Sat 14
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now
Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)
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now
Zix Support Infrastructure - Live Chat
Sat 14
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Zix Support Infrastructure - Support Ticketing System
Sat 14
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Zix Threat Protection - Email Threat Protection
Sat 14
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Zix Threat Protection - Zix Protect
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now
