
OpenText Status
Real-time updates of OpenText issues and outages
OpenText status is Minor Service Outage
Core Capture
Core Capture for SAP® Solutions
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Capture
Core Capture for SAP® Solutions
Core Content Management
Active Incidents
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.
Tracking Number: IM3700411
Recently Resolved Incidents
Zix-Hosted Exchange is currently experiencing an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3717284
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717240
OpenText Outage Survival Guide
OpenText Components
OpenText Aviator IoT
OpenText B2B Connect
OpenText Cloud Fax services APAC
Desktop Messaging BMS
XM SendSecure
OpenText Cloud Fax services Europe
Desktop Messaging BMS
Fax Cloud Connect
Fax2Mail
MyPortal
Production Messaging
REST API
SOAP API
Production Messaging BMS
XM SendSecure
OpenText Cloud Fax services North America
Desktop Messaging BMS
Fax Cloud Connect
Fax Cloud Connect - Ashburn
Fax2Mail
Fax2Mail - Ashburn
MyPortal
Production Messaging
REST API
SOAP API
Production Messaging BMS
XM SendSecure
XM SendSecure - Canada
OpenText Core Australia
Core Capture
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Capture for SAP® Solutions
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Collaboration for Engineering
Core Content Management
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Communications
Core Compliance
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Entitlement & Tenancy Service
Core Platform - Eventing
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - Process Automation (Workflow, Decision, Case Management)
Core Platform Australia (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
OpenText Core Canada
Core Capture
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Capture for SAP® Solutions
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Collaboration for Engineering
Core Content Management
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Communications
Core Compliance
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Entitlement & Tenancy Service
Core Platform - Eventing
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Platform EU (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Process Automation
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
OpenText Core Europe
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Compliance
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core for Capital Projects
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Entitlement & Tenancy Service
Core Platform US (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Platform - Eventing
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
Life Sciences Smart View Preview
Signature Service – Thrust API
OpenText Core US
Core Capture
Core Capture (corecapture.us.opentext.com)
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Capture for SAP® Solutions
Core Capture for SAP® Solutions (corecapture.us.opentext.com)
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Collaboration for Engineering
Core Communications
Core Compliance
Core Content Management
Core Content Management (corecontent.us.opentext.com)
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core Digital Asset Management
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Core for Capital Projects
Core Journey
Core Platform - Admin Center
Core Platform - Content Transformation and Injection Services
Core Platform - Eventing
Core Platform - Entitlement & Tenancy Service
Core Platform - Forms
Core Platform - Information Storage
Core Platform - Metadata
Core Platform - Metadata (cms.us.opentext.com)
Core Platform - Online Editing Service
Core Platform - OpenText Directory Services
Core Platform - OpenText Directory Services (otdsauth.us.opentext.com)
Core Platform – Process Automation (Workflow, Decision, Case Management)
Core Platform - Retention Service
Core Platform - Search
Core Platform - Viewing & Transformation
Core Process Automation
Core Process Automation (corecase.us.opentext.com)
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Developer Experience - Thrust API Bundle
Information Intelligence - Thrust API
Life Sciences Smart View Preview
Signature Service – Thrust API
Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText
Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud)
Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud)
Core Archive for SAP® Solutions - EU (archive.opentext.eu)
Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud)
Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud)
Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud)
Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud)
Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud)
Core Archive for SAP® Solutions - US (archive.us.opentext.cloud)
Core Archive for SAP® Solutions - NA (archive.na.opentext.com)
Core Archive for SAP® Solutions - CH (archive.emea.opentext.com)
OpenText Core Collaboration Access
OpenText Core Fax
Core Fax - AU
Core Fax - CA
Core Fax - EU
Core Fax - US
OpenText Core Intelligence
Core Intelligence - AU
Core Intelligence - CA
Core Intelligence - US
OpenText Core Messaging Europe
Core Messaging Data Sovereignty
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice
MyPortal
REST API
SOAP API
OpenText Core Messaging US
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice
MyPortal
REST API
SOAP API
Notifications - Email (DPZ)
OpenText Core Secure Access
OpenText Core Share
Core Share - AU
Core Share - CA
Core Share - EU
Core Share - US
OpenText Core Signature add-on for Core Share
Core Signature add-on for Core Share - AU
Core Signature add-on for Core Share - CA
Core Signature add-on for Core Share - EU
Core Signature add-on for Core Share - US
OpenText Core Signature add-on for Content Suite Platform/xECM (OCP & CS)
Core Signature add-on for Content Suite Platform/xECM - EU
Core Signature add-on for Content Suite Platform/xECM - US
OpenText Core Signature Service (OCP & CS)
Core Signature add-on for Content Suite Platform/xECM - EU
Core Signature add-on for Content Suite Platform/xECM - US
OpenText Core Signature Standalone
Core Signature Standalone - AU
Core Signature Standalone - CA
Core Signature Standalone - EU
Core Signature Standalone - US
OpenText Core Web Optimization
OpenText Hightail
File Transfer
Preview
Notifications
Search
OpenText Liaison
Alloy NA
Alloy TaaS
OpenText MailStore
MailStore Cloud
MailStore Portal
OpenText ProviderLink
OpenText Supplier Connection
OpenText Supplier Portal
OpenText Zix - Cybersecurity
Zix Archive Services - Erado Archiving
If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717240
Zix Archive Services - Information Archive / ZCP
If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717240
Zix Archive Services - ZixArchive
If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717240
Zix CloudAlly Backup
Zix Customer Portal Interface - Billing Area
Zix Customer Portal Interface - Customer Portal
Zix Customer Portal Interface - Partner Portal
Zix Customer Portal Interface - ZixCentral
Zix DNS Hosting
Zix Email Continuity - Legacy Continuity
Zix Email Continuity - Secure Cloud Email Continuity
Zix Encryption Services - Email Message Privacy (EMP)
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.
Tracking Number: IM3700411
Zix Encryption Services - Erado SecureMail (ESM)
Zix Encryption Services - Hosted SMB
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
Zix Encryption Services - ZixGateway (Hosted)
Zix Encryption Services - ZixPortal
Zix Microsoft Office 365
Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)
Zix-Hosted Exchange is currently experiencing an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3717284