
OpenText Status
Real-time updates of OpenText issues and outages
OpenText status is Minor Service Outage
OpenText ProviderLink
OpenText Zix - Cybersecurity
Zix Archive Services - Erado Archiving
Zix Archive Services - Information Archive / ZCP
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
Zix Microsoft Office 365
Active Incidents
Microsoft is currently experiencing an issue with users accessing Exchange on the IOS Native Mail App. Microsoft has posted a service incident. We appreciate your patience. Tracking Number: EX1021490
Summary from Microsoft:
Scope of Impact - Any user serviced by the affected infrastructure may experience issues with accessing email messages on the iOS native mail app.
More Info - Users may be able to click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. Additionally, some users may be able to bypass the prompt to sign-in by clicking "edit settings" and then entering into the app.
Latest update from Microsoft:
- We're conducting analysis of authenticator logs from sample affected devices to confirm whether an issue with Microsoft 365 or a third-party application is responsible for causing impact.
Recently Resolved Incidents
Zix Archive Services are currently experiencing an issue when trying to access the service from their hosted platform. Reported errors are Error 500 and "Cannot Complete Request". Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3658777
Zix Encryption Services - Secure Cloud Encryption DLP is currently experiencing an issue with attachments. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3656478
ProviderLink is currently experiencing an issue. Inbound faxing is unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3656346
OpenText Outage Survival Guide
OpenText Components
OpenText Aviator IoT
OpenText B2B Connect
OpenText Cloud Fax services Australia
XM SendSecure
OpenText Cloud Fax services North America
Desktop Messaging BMS
Fax Cloud Connect
Fax Cloud Connect - Ashburn
Fax2Mail
Fax2Mail - Ashburn
MyPortal
Production Messaging
Production Messaging BMS
REST API
SOAP API
XM SendSecure
XM SendSecure - Canada
OpenText Cloud Fax services Europe
Desktop Messaging BMS
Fax Cloud Connect
Fax2Mail
MyPortal
Production Messaging
Production Messaging BMS
REST API
SOAP API
XM SendSecure
OpenText Core Australia
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Compliance
Core Journey
Core Platform - (Search, Workflow, CTIS, Eventing)
Core Platform - Admin Center
Core Platform - CMS
Core Platform - CSS
Core Platform - CVT
Core Platform - ETS
Core Platform - OES
Core Platform - OTDS
Core Process Automation
Core Platform Australia (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Information Intelligence - Thrust API
OpenText Core Canada
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Compliance
Core Journey
Core Platform - (Search, Workflow, CTIS, Eventing)
Core Platform - Admin Center
Core Platform - CMS
Core Platform - CSS
Core Platform - CVT
Core Platform - ETS
Core Platform - OES
Core Platform - OTDS
Core Process Automation
Developer Experience
Information Intelligence - Thrust API
OpenText Core Europe
Core Capture
Core Capture for SAP® Solutions
Core Collaboration for Engineering
Core Content Management
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core for Capital Projects
Core Compliance
Core Journey
Core Platform EU (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Platform - (Search, Workflow, CTIS, Eventing)
Core Platform - Admin Center
Core Platform - CMS
Core Platform - CSS
Core Platform - CVT
Core Platform - ETS
Core Platform - OES
Core Platform - OTDS
Core Process Automation
Developer Experience
Information Intelligence - Thrust API
Life Sciences Smart View Preview
Signature Service – Thrust API
OpenText Core US
Core Capture
Core Platform US (OTDS, ETS, AdminCenter, CMS, CSS, CVT, OES, Search, Workflow, CTIS, Eventing)
Core Capture (corecapture.us.opentext.com)
Core Capture for SAP® Solutions
Core Capture for SAP® Solutions (corecapture.us.opentext.com)
Core Collaboration for Engineering
Core Content Management
Core Content Management (corecontent.us.opentext.com)
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core Digital Asset Management
Core for Capital Projects
Core Compliance
Core Journey
Core Platform - (Search, Workflow, CTIS, Eventing)
Core Platform - Admin Center
Core Platform - CMS
Core Platform - CMS (cms.us.opentext.com)
Core Platform - CSS
Core Platform - CVT
Core Platform - ETS
Core Platform - OES
Core Platform - OTDS
Core Platform - OTDS (otdsauth.us.opentext.com)
Core Process Automation
Core Process Automation (corecase.us.opentext.com)
Developer Experience
Information Intelligence - Thrust API
Life Sciences Smart View Preview
Signature Service – Thrust API
Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText
Core Archive for SAP® Solutions - AU
Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud)
Core Archive for SAP® Solutions - EU
Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud)
Core Archive for SAP® Solutions - IN
Core Archive for SAP® Solutions - JP
Core Archive for SAP® Solutions - SG
Core Archive for SAP® Solutions - UAE
Core Archive for SAP® Solutions - US
OpenText Core Collaboration Access
OpenText Core Fax
Core Fax - AU
Core Fax - CA
Core Fax - EU
Core Fax - US
OpenText Core Intelligence
Core Intelligence - AU
Core Intelligence - CA
Core Intelligence - US
OpenText Core Messaging Europe
Core Messaging Data Sovereignty
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice
MyPortal
REST API
SOAP API
OpenText Core Messaging US
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice
MyPortal
REST API
SOAP API
OpenText Core Secure Access
OpenText Core Share
Core Share - AU
Core Share - CA
Core Share - EU
Core Share - US
OpenText Core Signature add-on for Core Share
Core Signature add-on for Core Share - AU
Core Signature add-on for Core Share - CA
Core Signature add-on for Core Share - EU
Core Signature add-on for Core Share - US
OpenText Core Signature add-on for Content Suite Platform/xECM (OCP & CS)
Core Signature add-on for Content Suite Platform/xECM - EU
Core Signature add-on for Content Suite Platform/xECM - US
OpenText Core Signature Service (OCP & CS)
Core Signature add-on for Content Suite Platform/xECM - EU
Core Signature add-on for Content Suite Platform/xECM - US
OpenText Core Signature Standalone
Core Signature Standalone - AU
Core Signature Standalone - CA
Core Signature Standalone - EU
Core Signature Standalone - US
OpenText Core Web Optimization
OpenText Hightail
Notifications - Email (DPZ)
File Transfer
Preview
Notifications
Search
OpenText Liaison
Alloy NA
Alloy TaaS
OpenText ProviderLink
ProviderLink is currently experiencing an issue. Inbound faxing is unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3656346
OpenText Supplier Connection
OpenText Supplier Portal
OpenText Zix - Cybersecurity
Zix Archive Services - Erado Archiving
Zix Archive Services are currently experiencing an issue when trying to access the service from their hosted platform. Reported errors are Error 500 and "Cannot Complete Request". Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3658777
Zix Archive Services - Information Archive / ZCP
Zix Archive Services are currently experiencing an issue when trying to access the service from their hosted platform. Reported errors are Error 500 and "Cannot Complete Request". Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3658777
Zix Archive Services - ZixArchive
Zix CloudAlly Backup
Zix Customer Portal Interface - Billing Area
Zix Customer Portal Interface - Customer Portal
Zix Customer Portal Interface - Partner Portal
Zix Customer Portal Interface - ZixCentral
Zix DNS Hosting
Zix Email Continuity - Legacy Continuity
Zix Email Continuity - Secure Cloud Email Continuity
Zix Encryption Services - Email Message Privacy (EMP)
Zix Encryption Services - Erado SecureMail (ESM)
Zix Encryption Services - Hosted SMB
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
Zix Encryption Services - Secure Cloud Encryption DLP is currently experiencing an issue with attachments. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3656478
Zix Encryption Services - ZixGateway (Hosted)
Zix Encryption Services - ZixPortal
Zix Microsoft Office 365
Microsoft is currently experiencing an issue with users accessing Exchange on the IOS Native Mail App. Microsoft has posted a service incident. We appreciate your patience. Tracking Number: EX1021490
Summary from Microsoft:
Scope of Impact - Any user serviced by the affected infrastructure may experience issues with accessing email messages on the iOS native mail app.
More Info - Users may be able to click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. Additionally, some users may be able to bypass the prompt to sign-in by clicking "edit settings" and then entering into the app.
Latest update from Microsoft:
- We're conducting analysis of authenticator logs from sample affected devices to confirm whether an issue with Microsoft 365 or a third-party application is responsible for causing impact.