Nexcess Status: check for Nexcess outages and issues

Nexcess status is Operational

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us-midwest-2

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Nexcess Customer Portal

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See all 45 Nexcess components

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Active Incidents

No active incidents

Recently Resolved Incidents

Network/Server Issues - US-Midwest-2 Region

Started 25 Feb 2026 22:47:40 (2 days ago), resolved 26 Feb 2026 00:51:45 (1 day ago)

Critical Incident

Resolved

us-midwest-2

We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region.

Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

See all updates

Acronis Portal Degraded Performance.

Started 23 Feb 2026 22:23:44 (4 days ago), resolved 25 Feb 2026 01:46:53 (2 days ago)

Minor Incident

Resolved

Customer Portal

We would like to notify you that Acronis Cyber Protect Cloud in the USA (US5) data center is degraded. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status.

Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Cyber Protection Console and Management Console.

Resolved: This incident has been resolved.

25 Feb 2026 01:46:53 (2 days ago)

Monitoring: The Acronis Cloud team has applied corrective measures, and services have been restored. We are actively monitoring the platform to confirm sustained stability and performance.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 16:03:29 (3 days ago)

Identified: We are observing a recurrence of the issue affecting Acronis Cyber Protect Cloud in the USA (US5) data center; the Acronis Cloud team is actively investigating, and some customers may continue to experience intermittent access issues to Web Restore, Cyber Protection Console, and Management Console.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 14:40:49 (3 days ago)

Monitoring: Acronis Cloud team has implemented a fix and resolved the issue. We are currently monitoring the results to ensure stability.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 07:13:37 (3 days ago)

Identified: Acronis Cloud team has implemented a fix and resolved the issue. We are currently monitoring the results to ensure stability.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 07:09:47 (3 days ago)

Identified: Acronis Cloud team is actively working on the issue resolution and we will keep notifying you on the service status.

24 Feb 2026 03:45:33 (3 days ago)

Identified: Acronis Cloud team is actively working on the issue resolution and we will keep notifying you on the service status.

23 Feb 2026 23:26:57 (3 days ago)

Investigating: We would like to notify you that Acronis Cyber Protect Cloud in the USA (US5) data center is degraded. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status.

Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Cyber Protection Console and Management Console.

23 Feb 2026 22:23:44 (4 days ago)

See all updates

Nexcess Outage Survival Guide

A step-by-step guide to help you survive a Nexcess outage

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Nexcess Components

Nexcess

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Nexcess Support Services

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Tickets

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Phones

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Chats

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Help Center

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Nexcess Platform Operations

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Web Services

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DNS

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Email

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MySQL

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InterWorx Control Panel

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Cluster / NFS

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Platform Updates / Other

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Nexcess Managed Wordpress

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Wordpress Core Updates

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Wordpress Plugin Updates via Visual Compare

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Nexcess Cloud

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us-west-1

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Network/Server Issues - US-Midwest-2 Region

Started 25 Feb 2026 22:47:40 (2 days ago), resolved 26 Feb 2026 00:51:45 (1 day ago)

Critical Incident

Resolved

us-midwest-2

We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region.

Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

See all updates

Nexcess Cloud Container Services

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us-west-1

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uk-south-2

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nl-west-1

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au-south-1

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Nexcess Global DNS

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Nexcess Customer Portal

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Acronis Portal Degraded Performance.

Started 23 Feb 2026 22:23:44 (4 days ago), resolved 25 Feb 2026 01:46:53 (2 days ago)

Minor Incident

Resolved

Customer Portal

Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Cyber Protection Console and Management Console.

Resolved: This incident has been resolved.

25 Feb 2026 01:46:53 (2 days ago)

Monitoring: The Acronis Cloud team has applied corrective measures, and services have been restored. We are actively monitoring the platform to confirm sustained stability and performance.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 16:03:29 (3 days ago)

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 14:40:49 (3 days ago)

Monitoring: Acronis Cloud team has implemented a fix and resolved the issue. We are currently monitoring the results to ensure stability.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 07:13:37 (3 days ago)

Identified: Acronis Cloud team has implemented a fix and resolved the issue. We are currently monitoring the results to ensure stability.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

24 Feb 2026 07:09:47 (3 days ago)

Identified: Acronis Cloud team is actively working on the issue resolution and we will keep notifying you on the service status.

24 Feb 2026 03:45:33 (3 days ago)

Identified: Acronis Cloud team is actively working on the issue resolution and we will keep notifying you on the service status.

23 Feb 2026 23:26:57 (3 days ago)

Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Cyber Protection Console and Management Console.

23 Feb 2026 22:23:44 (4 days ago)

See all updates

Nexcess Safe Harbor Updates

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Nexcess Data Centers & Network

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Lansing, MI (DC3)

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Nexcess Status

Real-time updates of Nexcess issues and outages

Nexcess status is Operational

us-midwest-2

Nexcess Customer Portal

Active Incidents

Recently Resolved Incidents

Nexcess Outage Survival Guide

Nexcess Components

Nexcess Support Services

Tickets

Phones

Chats

Help Center

Nexcess Platform Operations

Web Services

DNS

SSH/FTP

Email

MySQL

InterWorx Control Panel

Cluster / NFS

Platform Updates / Other

Nexcess Managed Wordpress

Wordpress Core Updates

Wordpress Plugin Updates via Visual Compare

Nexcess Cloud

us-midwest-1

us-west-1

uk-south-2

nl-west-1

au-south-1

us-midwest-2

Nexcess Cloud Container Services

us-midwest-1

us-west-1

uk-south-2

nl-west-1

au-south-1

us-midwest-2

Nexcess Global DNS

Nexcess Customer Portal

Nexcess Safe Harbor Updates

Nexcess Data Centers & Network

Southfield, MI (MEL)

Dearborn, MI (OTR)

San Jose, CA (SJC)

Miami, FL (MIA)

Surrey, UK (LHR)

West Sussex, UK (LGW)

Amsterdam, NL (AMS)

Sydney, AU (SYD)

Lansing, MI (DC3)

Nexcess Alternatives

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