Nexcess Status

Resolved: This incident has been resolved.

Identified: The issue has been identified, however the fix will take time to implement. In the meantime if you come across shopping errors, please visit our site in Incognito mode to successfully add items to your cart.

Investigating: We are investigating an issue preventing customers from adding items to the cart on liquidweb.com. Updates are forthcoming as more information becomes available.

Need help? Chat with us or create a ticket via my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

Resolved: This incident has been resolved.

Monitoring: The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.

Investigating: We have been alerted to a DDoS attack targeting cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net. Our network engineers are engaged and we will update with further details regarding mitigation as soon as we are able.

If you have any further questions or concerns, please feel free to reach out to us at [email protected] or call us at 866-639-2377, 313-279-0722 (international).