Nexcess Status

Resolved: We continued to monitor the environment closely and can confirm that the system remains stable and fully operational.

This incident has now been resolved.

We sincerely appreciate your patience and understanding throughout the process.

If you have any questions or need further assistance, please don’t hesitate to contact us via live chat or by opening a support case.

Monitoring: Our Engineering team has implemented a fix to restore services, and the affected systems are now online and stable. We are continuing to monitor the environment closely to ensure ongoing stability.

We sincerely appreciate your patience during this time. If you have any questions or concerns, please don’t hesitate to reach out via live chat or by opening a support case.

Investigating: We are currently investigating a networking issue affecting a subset of our us-west-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience.

If you have any questions or concerns. Please contact us via live chat or case.

Resolved: We continued to monitor the environment closely and can confirm that the system remains stable and fully operational.

This incident has now been resolved.

We sincerely appreciate your patience and understanding throughout the process.

If you have any questions or need further assistance, please don’t hesitate to contact us via live chat or by opening a support case.

Monitoring: This issue has been resolved, but we continue monitoring the situation.

Monitoring: We successfully stopped the attack. However, we have added extra mitigation to reduce the attack and are continuing to monitor.

We appreciate your patience as our networking teams work to mitigate the DDoS. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us at 866-639-2377, 1-313-279-0722 (international).

Identified: Our teams have identified a distributed denial of service attack (DDoS) on cloudhost-1298340-us-midwest-1-nxcli-net. Our network engineers have implemented mitigation, but we are still observing minor interruptions with the node. We will provide another update as soon as more information becomes available.

We appreciate your patience as our networking teams work to mitigate the DDoS. If you have any further questions or concerns, please feel free to reach out to us at [email protected] or call us at 866-639-2377, 1-313-279-0722 (international)

Investigating: We have encountered an issue with cloudhost-1298340.us-midwest-1.nxcli.net.

Our engineers have identified the issue and are working on resolving the issue at this time.