Nexcess Status

Resolved: This incident has been resolved.

Monitoring: Our team has resolved the issue and we are monitoring to ensure continued stability. The service has remained stable since it recovered about an hour ago.

Identified: Our Data Centre Operations team has identified the issue and is working towards a resolution. We will continue to keep this page updated as soon as more information becomes available.

Investigating: We are currently investigating an issue affecting the following Cloudhosts. Our team is actively working to identify the cause and will provide further updates as soon as more information becomes available.

cloudhost-11217617.au-south-1.nxcli.net cloudhost-1713889.au-south-1.nxcli.net cloudhost-76003.au-south-1.nxcli.net

cloudhost-10575788.au-south-1.nxcli.net cloudhost-4901904.au-south-1.nxcli.net cloudhost-4530115.au-south-1.nxcli.net

cloudhost-13439865.au-south-1.nxcli.net cloudhost-12993575.au-south-1.nxcli.net cloudhost-10691386.au-south-1.nxcli.net

cloudhost-67388.au-south-1.nxcli.net

Resolved: This incident has been resolved.

Monitoring: Our Engineering Team has implemented the fix, and we have confirmed that the Interworx portal is working fine.

We are actively monitoring to ensure stability.

We appreciate your patience during this time! If you have any questions or concerns. Please get in touch with us via live chat or case.

Investigating: There is currently an issue with Interworx's Licensing on a subset of clusters of dedicated servers.

You may experience issues with accessing the Interworx portal, and our team is working on it. We will update this status when more information is available on the situation.

Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected]

We sincerely appreciate your patience and understanding as we work to enhance our services.