Nexcess status is Operational

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Tickets
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Chats
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us-midwest-1
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Nexcess Customer Portal

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nexcess Client Portal Down
Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
Critical Incident
Investigating
Tickets
Chats
Customer Portal

We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

Recently Resolved Incidents

Network Alerts limited to a few Switches
Started 19 May 2025 13:06:08 (2 days ago), resolved 19 May 2025 20:49:13 (2 days ago)
Minor Incident
Resolved
us-midwest-1

Our team is currently investigating a number of alerts confined to a few switches. We will update the status page as soon as more information becomes available.

Network Disruption Impacting Multiple Hosts - US-Midwest-1
Started 19 May 2025 06:34:49 (2 days ago), resolved 19 May 2025 09:20:46 (2 days ago)
Incident without Impact
Resolved
us-midwest-1
Customer Portal

Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 region including the customer portal. We will continue to update the status page as more information becomes available.

Nexcess Outage Survival Guide

A step-by-step guide to help you survive a Nexcess outage
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    Nexcess Components

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    Nexcess Support Services

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    Tickets
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Phones
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    Chats
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Help Center
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    Nexcess Platform Operations

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    Web Services
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    DNS
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    SSH/FTP
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    Email
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    MySQL
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    InterWorx Control Panel
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    Cluster / NFS
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    Platform Updates / Other
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    Nexcess Managed Wordpress

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    Wordpress Core Updates
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    Wordpress Plugin Updates via Visual Compare
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    Nexcess Cloud

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    us-midwest-1
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    Network Disruption Impacting Multiple Hosts - US-Midwest-1
    Started 19 May 2025 06:34:49 (2 days ago), resolved 19 May 2025 09:20:46 (2 days ago)
    Incident without Impact
    Resolved
    us-midwest-1
    Customer Portal

    Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 region including the customer portal. We will continue to update the status page as more information becomes available.

    Network Alerts limited to a few Switches
    Started 19 May 2025 13:06:08 (2 days ago), resolved 19 May 2025 20:49:13 (2 days ago)
    Minor Incident
    Resolved
    us-midwest-1

    Our team is currently investigating a number of alerts confined to a few switches. We will update the status page as soon as more information becomes available.

    us-west-1
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    uk-south-2
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    Nexcess Cloud Container Services

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    us-midwest-1
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    us-west-1
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    uk-south-2
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    Nexcess Global DNS

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    Nexcess Customer Portal

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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Network Disruption Impacting Multiple Hosts - US-Midwest-1
    Started 19 May 2025 06:34:49 (2 days ago), resolved 19 May 2025 09:20:46 (2 days ago)
    Incident without Impact
    Resolved
    us-midwest-1
    Customer Portal

    Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 region including the customer portal. We will continue to update the status page as more information becomes available.

    Nexcess Safe Harbor Updates

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    Nexcess Data Centers & Network

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    Southfield, MI (MEL)
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    Dearborn, MI (OTR)
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    San Jose, CA (SJC)
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    Miami, FL (MIA)
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    Surrey, UK (LHR)
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    West Sussex, UK (LGW)
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    Amsterdam, NL (AMS)
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    Sydney, AU (SYD)
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    Lansing, MI (DC3)
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