Nexcess status is Operational

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Tickets
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Chats
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us-midwest-2
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Nexcess Customer Portal

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nexcess Client Portal Down
Started 4 Dec 2024 05:50:30 (5 months ago), still ongoing
Critical Incident
Investigating
Tickets
Chats
Customer Portal

We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

Recently Resolved Incidents

[US-Midwest-2] Service Interruption
Started 19 Apr 2025 22:17:57 (2 days ago), resolved 19 Apr 2025 23:10:48 (2 days ago)
Major Incident
Resolved
us-midwest-2

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.

Affected services : saashost-10352049.us-midwest-2.nxcli.net - Subset of LearnDash customer.

If you have any further questions or concerns, please feel free to reach out to us at [email protected] or via chat.

Nexcess Outage Survival Guide

A step-by-step guide to help you survive a Nexcess outage
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    Nexcess Components

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    Nexcess Support Services

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    Tickets
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (5 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Phones
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (5 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Help Center
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    Nexcess Platform Operations

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    Web Services
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    DNS
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    SSH/FTP
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    Email
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    MySQL
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    InterWorx Control Panel
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    Cluster / NFS
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    Platform Updates / Other
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    Nexcess Managed Wordpress

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    Wordpress Core Updates
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    Wordpress Plugin Updates via Visual Compare
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    Nexcess Cloud

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    us-midwest-1
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    us-west-1
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    uk-south-2
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    [US-Midwest-2] Service Interruption
    Started 19 Apr 2025 22:17:57 (2 days ago), resolved 19 Apr 2025 23:10:48 (2 days ago)
    Major Incident
    Resolved
    us-midwest-2

    We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.

    Affected services : saashost-10352049.us-midwest-2.nxcli.net - Subset of LearnDash customer.

    If you have any further questions or concerns, please feel free to reach out to us at [email protected] or via chat.

    Nexcess Cloud Container Services

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    us-midwest-1
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    us-west-1
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    uk-south-2
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    Nexcess Global DNS

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    Nexcess Customer Portal

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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (5 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Nexcess Safe Harbor Updates

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    Nexcess Data Centers & Network

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    Southfield, MI (MEL)
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    Dearborn, MI (OTR)
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    San Jose, CA (SJC)
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    Miami, FL (MIA)
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    Surrey, UK (LHR)
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    Sydney, AU (SYD)
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    Lansing, MI (DC3)
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