Nexcess status is Operational

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Tickets
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Chats
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us-midwest-1
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Nexcess Customer Portal

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nexcess Client Portal Down
Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
Critical Incident
Investigating
Tickets
Chats
Customer Portal

We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

Recently Resolved Incidents

Network Service Interruption, US-Midwest-1
Started 28 May 2025 00:02:06 (4 days ago), resolved 28 May 2025 11:49:44 (4 days ago)
Incident without Impact
Resolved
us-midwest-1

We are currently investigating a networking issue affecting a subset of our US-Midwest-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience.

Affected services : cloudhost-1853656.us-midwest-1.nxcli.net cloudhost-1853652.us-midwest-1.nxcli.net

If you have any questions or concerns. Please contact us via live chat or case.

Nexcess Outage Survival Guide

A step-by-step guide to help you survive a Nexcess outage
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    Nexcess Components

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    Nexcess Support Services

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    Tickets
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Phones
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    Chats
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Help Center
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    Nexcess Platform Operations

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    Web Services
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    DNS
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    SSH/FTP
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    Email
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    MySQL
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    InterWorx Control Panel
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    Cluster / NFS
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    Platform Updates / Other
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    Nexcess Managed Wordpress

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    Wordpress Core Updates
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    Wordpress Plugin Updates via Visual Compare
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    Nexcess Cloud

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    us-midwest-1
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    Network Service Interruption, US-Midwest-1
    Started 28 May 2025 00:02:06 (4 days ago), resolved 28 May 2025 11:49:44 (4 days ago)
    Incident without Impact
    Resolved
    us-midwest-1

    We are currently investigating a networking issue affecting a subset of our US-Midwest-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience.

    Affected services : cloudhost-1853656.us-midwest-1.nxcli.net cloudhost-1853652.us-midwest-1.nxcli.net

    If you have any questions or concerns. Please contact us via live chat or case.

    us-west-1
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    uk-south-2
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    Nexcess Cloud Container Services

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    us-midwest-1
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    us-west-1
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    Nexcess Global DNS

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    Nexcess Customer Portal

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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Nexcess Safe Harbor Updates

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    Nexcess Data Centers & Network

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    Southfield, MI (MEL)
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    Miami, FL (MIA)
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    West Sussex, UK (LGW)
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    Amsterdam, NL (AMS)
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    Sydney, AU (SYD)
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    Lansing, MI (DC3)
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