Nexcess Status

Nexcess Status

Real-time updates of Nexcess issues and outages

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Nexcess status is Operational

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Tickets
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Chats
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Nexcess Global DNS

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Nexcess Customer Portal

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Active Incidents

Nexcess Client Portal Down
Started 4 Dec 2024 05:50:30 (4 months ago), still ongoing
Critical Incident
Investigating
Tickets
Chats
Customer Portal

We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

Recently Resolved Incidents

DNS Service Disruption
Started 1 Apr 2025 14:37:01 (15 hours ago), resolved 1 Apr 2025 17:39:27 (12 hours ago)
Minor Incident
Resolved
Nexcess Global DNS

We are investigating an issue with new DNS records not propagating as expected. Our team is actively working on a resolution and will provide updates as soon as possible.

If you have any questions or concerns, please email our support team at [email protected] using the client portal ticket or live chat.

See all updates

Nexcess Outage Survival Guide

A step-by-step guide to help you survive a Nexcess outage
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    Nexcess Components

    Nexcess Status

    Nexcess

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    Nexcess Support Services

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    Tickets
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Phones
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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Help Center
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    Nexcess Platform Operations

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    Web Services
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    DNS
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    Email
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    MySQL
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    InterWorx Control Panel
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    Cluster / NFS
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    Platform Updates / Other
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    Nexcess Managed Wordpress

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    Wordpress Core Updates
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    Wordpress Plugin Updates via Visual Compare
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    Nexcess Cloud

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    us-midwest-1
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    us-west-1
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    uk-south-2
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    nl-west-1
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    au-south-1
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    Nexcess Cloud Container Services

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    us-midwest-1
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    us-west-1
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    nl-west-1
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    au-south-1
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    us-midwest-2
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    Nexcess Global DNS

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    DNS Service Disruption
    Started 1 Apr 2025 14:37:01 (15 hours ago), resolved 1 Apr 2025 17:39:27 (12 hours ago)
    Minor Incident
    Resolved
    Nexcess Global DNS

    We are investigating an issue with new DNS records not propagating as expected. Our team is actively working on a resolution and will provide updates as soon as possible.

    If you have any questions or concerns, please email our support team at [email protected] using the client portal ticket or live chat.

    See all updates

    Nexcess Customer Portal

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    Nexcess Client Portal Down
    Started 4 Dec 2024 05:50:30 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Tickets
    Chats
    Customer Portal

    We are currently investigating an issue affecting the Nexcess client portal. We will update the status page as soon as we make progress.

    Nexcess Safe Harbor Updates

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    Nexcess Data Centers & Network

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    Southfield, MI (MEL)
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    Dearborn, MI (OTR)
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    San Jose, CA (SJC)
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    Miami, FL (MIA)
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    Surrey, UK (LHR)
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    Lansing, MI (DC3)
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