Nexcess status is Operational

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Wordpress Core Updates
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Nexcess Customer Portal

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Security Advisory: WordPress Security Update for CVE-2026-65640
Started 12 Aug 2026 15:45:01 (6 days ago), still ongoing
Incident without Impact
Investigating
Wordpress Core Updates

A security vulnerability, CVE-2026-65640, has been identified in WordPress that could allow an authenticated Author-level or higher user to achieve remote code execution through a malicious file upload on sites using Imagick and Ghostscript.

The vulnerability has been addressed through updates across supported WordPress branches.

Patched Versions:

Customers should update to the following patched version for their respective WordPress branch: 7.0.4 6.9.7 6.8.8 6.7.7 6.6.7 6.5.10 6.4.10 6.3.10 6.2.11 6.1.12 6.0.14 5.9.16 5.8.15 5.7.17 5.6.19 5.5.20 5.4.21 5.3.23 5.2.26 5.1.24 5.0.27 4.9.31 4.8.30 4.7.35

Recommended Action:

Customers are strongly encouraged to update WordPress core to the latest available patched version and ensure automatic updates are enabled where appropriate.

Customers with automatic updates enabled should receive the applicable update automatically. However, we recommend verifying the currently running WordPress version to ensure the security update has been successfully applied.

We will continue to monitor the situation and provide further updates if required.

If you need assistance or have any concerns, please reach us via live chat or via a case.

Additional information: https://wordpress.org/news/2026/08/wordpress-7-0-4-release/ https://github.com/WordPress/wordpress-develop/security/advisories/GHSA-8vr3-7mxf-gx8w

Recently Resolved Incidents

GitHub Peformance Impact
Started 17 Aug 2026 15:35:24 (1 day ago), resolved 18 Aug 2026 20:16:28 (6 hours ago)
Minor Incident
Resolved
Customer Portal

GitHub is reporting degraded performance via their status page this morning: https://www.githubstatus.com/

Per the page, this problem may be affecting Pull Requests, Issues, Copilot, Actions, Webhooks, and API requests, among other services. Customers should follow the GitHub status page for the latest information.

Nexcess Outage Survival Guide

A step-by-step guide to help you survive a Nexcess outage
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    Nexcess Components

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    Nexcess Support Services

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    Tickets
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    Phones
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    Chats
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    Help Center
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    Nexcess Platform Operations

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    Web Services
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    DNS
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    SSH/FTP
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    Email
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    MySQL
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    InterWorx Control Panel
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    Cluster / NFS
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    Platform Updates / Other
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    Nexcess Managed Wordpress

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    Wordpress Core Updates
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    Security Advisory: WordPress Security Update for CVE-2026-65640
    Started 12 Aug 2026 15:45:01 (6 days ago), still ongoing
    Incident without Impact
    Investigating
    Wordpress Core Updates

    A security vulnerability, CVE-2026-65640, has been identified in WordPress that could allow an authenticated Author-level or higher user to achieve remote code execution through a malicious file upload on sites using Imagick and Ghostscript.

    The vulnerability has been addressed through updates across supported WordPress branches.

    Patched Versions:

    Customers should update to the following patched version for their respective WordPress branch: 7.0.4 6.9.7 6.8.8 6.7.7 6.6.7 6.5.10 6.4.10 6.3.10 6.2.11 6.1.12 6.0.14 5.9.16 5.8.15 5.7.17 5.6.19 5.5.20 5.4.21 5.3.23 5.2.26 5.1.24 5.0.27 4.9.31 4.8.30 4.7.35

    Recommended Action:

    Customers are strongly encouraged to update WordPress core to the latest available patched version and ensure automatic updates are enabled where appropriate.

    Customers with automatic updates enabled should receive the applicable update automatically. However, we recommend verifying the currently running WordPress version to ensure the security update has been successfully applied.

    We will continue to monitor the situation and provide further updates if required.

    If you need assistance or have any concerns, please reach us via live chat or via a case.

    Additional information: https://wordpress.org/news/2026/08/wordpress-7-0-4-release/ https://github.com/WordPress/wordpress-develop/security/advisories/GHSA-8vr3-7mxf-gx8w

    Wordpress Plugin Updates via Visual Compare
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    Nexcess Cloud

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    us-midwest-1
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    us-west-1
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    Nexcess Cloud Container Services

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    us-midwest-2
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    Nexcess Global DNS

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    Nexcess Customer Portal

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    GitHub Peformance Impact
    Started 17 Aug 2026 15:35:24 (1 day ago), resolved 18 Aug 2026 20:16:28 (6 hours ago)
    Minor Incident
    Resolved
    Customer Portal

    GitHub is reporting degraded performance via their status page this morning: https://www.githubstatus.com/

    Per the page, this problem may be affecting Pull Requests, Issues, Copilot, Actions, Webhooks, and API requests, among other services. Customers should follow the GitHub status page for the latest information.

    Nexcess Safe Harbor Updates

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    Nexcess Data Centers & Network

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