Neto by Maropost status is Operational

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Neto by Maropost Batch Processing

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Performance - Batch Processes
Started 18 Nov 2024 00:40:29 (3 days ago), resolved 18 Nov 2024 05:27:17 (3 days ago)
Minor Incident
Resolved
Batch Processing

We are receiving reports that some merchants are experiencing intermittent issues with batch processes in their systems. Our Development Team are investigating now.

Neto by Maropost Outage Survival Guide

A step-by-step guide to help you survive a Neto by Maropost outage
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    Neto by Maropost Components

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    Neto by Maropost Upstream Provider

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    Neto by Maropost Merchant Store Fronts

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    Neto by Maropost Control Panel

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    Neto by Maropost Point Of Sale Registers

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    Neto by Maropost Connect Modules

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    Neto by Maropost Payment Methods

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    Neto by Maropost Carrier Labelling Integrations

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    Neto by Maropost Batch Processing

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    Degraded Performance - Batch Processes
    Started 18 Nov 2024 00:40:29 (3 days ago), resolved 18 Nov 2024 05:27:17 (3 days ago)
    Minor Incident
    Resolved
    Batch Processing

    We are receiving reports that some merchants are experiencing intermittent issues with batch processes in their systems. Our Development Team are investigating now.

    Neto by Maropost Channel Modules

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    Neto by Maropost Pick 'n' Pack

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    Neto by Maropost Help & Support Knowledge Base

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    Neto by Maropost Support Call Centre

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    Neto by Maropost Alternatives

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    Bazaarvoice Conversations Platform

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    Feed Processing
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    Feeds system update
    Started 15 Nov 2024 13:57:07 (6 days ago), still ongoing
    Minor Incident
    Monitoring
    Feed Processing
    Feed Processing

    Bazaarvoice is preparing for the Bulk feeds system update on November 16th 00:00 CST. The export Feeds, DCE, and SEO feed will be delayed. We will provide an update at the designated time below or when new information becomes available.

    NEXT UPDATE: November 16th, 2024, 6:00 am CST

    [1270]

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu, and select "Open a Case" to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

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