Neto by Maropost status is Operational

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Neto by Maropost Control Panel

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Neto by Maropost Point Of Sale Registers

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Performance - Neto POS Sync Delays
Started 7 Oct 2026 00:15:04 (3 days ago), resolved 7 Oct 2026 01:51:12 (3 days ago)
Minor Incident
Resolved
Point Of Sale Registers

We're investigating reports of delays when syncing data in the Neto POS application.

Intermittent Control Panel Accessibility Issues
Started 6 Oct 2026 11:27:06 (3 days ago), resolved 6 Oct 2026 14:17:28 (3 days ago)
Minor Incident
Resolved
Control Panel

We are currently investigating this issue.

Maropost Identity – Account Security Update
Started 5 Oct 2026 01:58:27 (5 days ago), resolved 5 Oct 2026 01:58:27 (5 days ago)
Incident without Impact
Resolved
Control Panel

Scheduled Maintenance

We will be completing an account security update for Maropost Identity tonight 5/10/2026.

Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.

Users will be prompted to:

  • Set a new password using Forgot Password
  • Save a new set of recovery codes
  • Configure their authenticator app
  • Complete Multi-Factor Authentication (MFA) setup

Existing recovery codes and authenticator configurations will be reset as part of this process.

MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.

No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.

For more information about the password reset, recovery codes and MFA setup, please refer to our guide:

https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do

If you experience any difficulty completing the reset, please contact Maropost Support.

Neto by Maropost Outage Survival Guide

A step-by-step guide to help you survive a Neto by Maropost outage
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    Neto by Maropost Components

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    Neto by Maropost Upstream Provider

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    Neto by Maropost Merchant Store Fronts

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    Neto by Maropost Control Panel

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    Maropost Identity – Account Security Update
    Started 5 Oct 2026 01:58:27 (5 days ago), resolved 5 Oct 2026 01:58:27 (5 days ago)
    Incident without Impact
    Resolved
    Control Panel

    Scheduled Maintenance

    We will be completing an account security update for Maropost Identity tonight 5/10/2026.

    Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.

    Users will be prompted to:

    • Set a new password using Forgot Password
    • Save a new set of recovery codes
    • Configure their authenticator app
    • Complete Multi-Factor Authentication (MFA) setup

    Existing recovery codes and authenticator configurations will be reset as part of this process.

    MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.

    No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.

    For more information about the password reset, recovery codes and MFA setup, please refer to our guide:

    https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do

    If you experience any difficulty completing the reset, please contact Maropost Support.

    Intermittent Control Panel Accessibility Issues
    Started 6 Oct 2026 11:27:06 (3 days ago), resolved 6 Oct 2026 14:17:28 (3 days ago)
    Minor Incident
    Resolved
    Control Panel

    We are currently investigating this issue.

    Neto by Maropost Point Of Sale Registers

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    now
    Degraded Performance - Neto POS Sync Delays
    Started 7 Oct 2026 00:15:04 (3 days ago), resolved 7 Oct 2026 01:51:12 (3 days ago)
    Minor Incident
    Resolved
    Point Of Sale Registers

    We're investigating reports of delays when syncing data in the Neto POS application.

    Neto by Maropost Connect Modules

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    Neto by Maropost Payment Methods

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    Neto by Maropost Carrier Labelling Integrations

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    Neto by Maropost Batch Processing

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    Neto by Maropost Channel Modules

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    Neto by Maropost Pick 'n' Pack

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    Neto by Maropost Help & Support Knowledge Base

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    Neto by Maropost Support Call Centre

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