MongoDB Cloud Status

Resolved: This incident has been resolved.

Monitoring: The GCP incident is still ongoing and we continue to see delays in creating and modifying Atlas clusters hosted in the us-east5 region.

GCP estimated full recovery may take several hours. For details on the incident, please visit your GCP support cases page.

Identified: GCP confirmed there is connectivity issues with multiple Google Cloud services in zone us-east5-c starting at March 29, 2025 at 8:26:32 PM UTC.

Due to this customers may experience delays creating and modifying Atlas clusters hosted in this region.

For details, please visit your GCP support page.

Investigating: GCP is not successfully completing request in the us-east5-c zone and we are investigating the issue.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are investigating reports of sharded clusters metrics pages resulting in a 404 error in both Cloud Manager and Atlas. This does not affect replica sets, Flex clusters, Serverless, or shared tier clusters. Cluster health is unaffected.

As a workaround, users can navigate to their individual shards' metrics pages.

Resolved: This incident has been resolved.

Monitoring: We're seeing the errors subsiding from our TLS provider. We will continue monitoring for any side effects.

Identified: We are seeing delays in provisioning new and reconfigured Atlas Cluster nodes as a result of maintenance at our TLS certificate provider. Running clusters should experience no impact from this event. Refer to https://letsencrypt.status.io/ for more information.