MongoDB Cloud Status

Resolved: This incident has been resolved.

Monitoring: All locked organizations have been unlocked. A small number of organizations still have some repairs being performed to their support plans. Regardless, all affected organizations should have full access to their Atlas UI/API.

Identified: Virtually all locked organizations have been unlocked.

Clusters in organizations that were locked were not terminated, and neither was their IP access list deleted.

Identified: Some locked organizations have been unlocked. We are continuing to unlock affected organizations.

Clusters in affected organizations have not been terminated.

Identified: We have identified the issue and are working towards a resolution. Networks Access Lists have not been removed from affected accounts. Clusters from locked accounts have not been terminated.

Identified: We're aware that a small number of accounts have been temporarily locked out. Our team is actively working to resolve the issue. Clusters from locked out accounts have not been terminated.