Gainsight PX Status

Gainsight PX Status

Real-time updates of Gainsight PX issues and outages

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Gainsight PX status is Minor Service Outage

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Gainsight PX Connectors

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Active Incidents

Investigating Connectivity Issues: PX to Salesforce Integration
Started 23 Feb 2026 15:43:54 (9 days ago), still ongoing
Major Incident
Identified
Connectors

We have identified an issue causing intermittent connection failures between PX and Salesforce for some users.

Technical Detail: Our team has found that a specific IP address used by PX is missing from some Salesforce IP allow lists. This discrepancy may result in failed syncs or authentication errors as Salesforce environment strictly enforces IP restrictions.

Please email [email protected] with any questions.

See all updates

Recently Resolved Incidents

No recent incidents

Gainsight PX Outage Survival Guide

A step-by-step guide to help you survive a Gainsight PX outage
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    Gainsight PX Components

    Gainsight PX Status

    Gainsight PX

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    Gainsight PX Real Time Engine

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    Gainsight PX SDK

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    Gainsight PX In-app Surveys

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    Gainsight PX Product Analytics

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    Gainsight PX KC Bot

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    Gainsight PX Connectors

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    Investigating Connectivity Issues: PX to Salesforce Integration
    Started 23 Feb 2026 15:43:54 (9 days ago), still ongoing
    Major Incident
    Identified
    Connectors

    We have identified an issue causing intermittent connection failures between PX and Salesforce for some users.

    Technical Detail: Our team has found that a specific IP address used by PX is missing from some Salesforce IP allow lists. This discrepancy may result in failed syncs or authentication errors as Salesforce environment strictly enforces IP restrictions.

    Please email [email protected] with any questions.

    See all updates

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