flexEngage Status
Real-time updates of flexEngage issues and outages
flexEngage status is Operational
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Meta & Facebook - Service Interruption
Started 9 Jan 2023 17:32:37 (2 years ago), still ongoing
Minor Incident
Monitoring
Integrations
We will have a short-term interruption in service to our integrations with Facebook starting today. This is a result of a permissions issue being delayed in their product, and will have varied impact on the following Stamped features: Instagram Gallery, Social Push, Facebook Messenger Integration, Ads Center, and Smart Banner.
What this means for your usage of these features during this period:
- Smart Banners: Direct sharing on Facebook will not function however you can continue to use Manual Sharing
- Ads Center, Facebook Messenger, and Social Push will be unavailable
- Instagram Gallery:
- My Posts, Tagged me, Mentioned me, Hashtags will be available for approval/rejection
- Existing Instagram carousel and images will still be available (with media from the last successful sync)
- New Instagram Media/syncing will not be available
We anticipate Facebook will resolve this issue in 3-5 business days and will update once it is resolved. You will be required to reconnect your Facebook account after the issue is resolved.
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