Fera Status
Real-time updates of Fera issues and outages
Fera status is Operational
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Fera App Access Issue on Shopify
Started 25 Mar 2025 11:15:33 (8 days ago), still ongoing
Minor Incident
Identified
Fera Management Portal
Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution.
Temporary Workaround:
- Merchants could access Fera directly via app.fera.ai.
Recently Resolved Incidents
Reviews Management Table: Degraded Performance
Started 31 Mar 2025 20:25:31 (1 day ago), resolved 31 Mar 2025 21:17:51 (1 day ago)
Minor Incident
Resolved
Fera Management Portal
We are currently experiencing increased number of sign ups, which leads to slowness in loading the reviews in your dashboard. Other components aren't affected.
Fera Outage Survival Guide
A step-by-step guide to help you survive a Fera outage
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Fera Components
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Fera Management Portal
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Fera App Access Issue on Shopify
Started 25 Mar 2025 11:15:33 (8 days ago), still ongoing
Minor Incident
Identified
Fera Management Portal
Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution.
Temporary Workaround:
- Merchants could access Fera directly via app.fera.ai.
Reviews Management Table: Degraded Performance
Started 31 Mar 2025 20:25:31 (1 day ago), resolved 31 Mar 2025 21:17:51 (1 day ago)
Minor Incident
Resolved
Fera Management Portal
We are currently experiencing increased number of sign ups, which leads to slowness in loading the reviews in your dashboard. Other components aren't affected.
Fera APIs
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Public API
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Private API
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Fera Background Workers
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Customer Messages
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Syncs
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Fera Upstream Services
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AWS apigateway-us-east-1
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SendGrid API
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SendGrid Event Webhook
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SendGrid API v3
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Cloudflare DNS Root Servers
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SendGrid API v2
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Heroku
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Fera Pusher Channels Pusher.js CDN
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Fera Pusher Channels Webhooks
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Fera Pusher Channels REST API
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Fera Pusher Channels WebSocket client API
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Fera Cloudflare Toronto, ON, Canada - (YYZ)
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Fera Cloudflare Atlanta, GA, United States - (ATL)
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Fera Cloudflare Storage
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Fera Cloudflare CDN/Cache
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Fera Cloudflare Firewall
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Fera Cloudflare R2
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Fera Cloudflare Images
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Fera Cloudflare Mirage
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Fera Cloudflare Network
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Fera Cloudflare Load Balancing and Monitoring
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Fera Cloudflare Image Resizing
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Fera Cloudflare SSL Certificate Provisioning
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Fera Cloudflare CDN Cache Purge
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Fera Intercom Web Messenger
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