Hightouch status is Operational

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GCP europe-west1 (Belgium)
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Active Incidents

No active incidents

Recently Resolved Incidents

Hightouch app errors in GCP europe-west1 workspaces
Started 12 Mar 2026 12:53:49 (5 days ago), resolved 12 Mar 2026 13:16:17 (5 days ago)
Minor Incident
Resolved
GCP europe-west1 (Belgium)

We’re currently investigating an issue where some in-app operations are intermittently failing in the GCP europe-west1 region.

Syncs and other background processing are working as expected. We will provide additional details as we continue to address this issue.

Hightouch Outage Survival Guide

A step-by-step guide to help you survive a Hightouch outage
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    Hightouch Components

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    Hightouch Sync Engine

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    AWS ap-south-1 (Mumbai)
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    AWS eu-west-1 (Ireland)
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    AWS us-east-1 (N. Virginia)
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    GCP us-east4 (N. Virginia)
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    GCP europe-west1 (Belgium)
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    Hightouch app errors in GCP europe-west1 workspaces
    Started 12 Mar 2026 12:53:49 (5 days ago), resolved 12 Mar 2026 13:16:17 (5 days ago)
    Minor Incident
    Resolved
    GCP europe-west1 (Belgium)

    We’re currently investigating an issue where some in-app operations are intermittently failing in the GCP europe-west1 region.

    Syncs and other background processing are working as expected. We will provide additional details as we continue to address this issue.

    Azure eastus (Virginia)
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    Hightouch Integrations

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    Sources
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    Destinations
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    Hightouch Events

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    Event ingestion (US)
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    Event syncing (US)
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    Event ingestion (EU)
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    Event syncing (EU)
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    Hightouch AI Decisioning

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    Hightouch Identity Resolution

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    Hightouch Match Booster

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    Hightouch Personalization API

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    AWS eu-west-1 (Ireland)
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    AWS us-east-1 (N. Virginia)
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    AWS us-west-2 (Oregon)
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    Hightouch Web Application

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    Reverse ETL
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    Customer Studio
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    Intelligence
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    Hightouch Extensions

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    Alerting
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    Datadog
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    dbt
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    Fivetran
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    Git
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    Looker
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    Sigma
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    Hightouch REST APIs

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    Customer API
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    Partner API
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