Hightouch status is Operational

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Reverse ETL
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Customer Studio
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Intelligence
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Slow Application Loading and Intermittent UI Errors
Started 29 Sep 2026 21:53:05 (5 days ago), resolved 29 Sep 2026 23:02:29 (5 days ago)
Minor Incident
Resolved
Reverse ETL
Customer Studio
Intelligence

We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.

Hightouch Outage Survival Guide

A step-by-step guide to help you survive a Hightouch outage
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    Hightouch Components

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    Hightouch Sync Engine

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    AWS ap-south-1 (Mumbai)
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    AWS eu-west-1 (Ireland)
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    AWS us-east-1 (N. Virginia)
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    GCP us-east4 (N. Virginia)
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    GCP europe-west1 (Belgium)
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    Azure eastus (Virginia)
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    Hightouch Integrations

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    Sources
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    Destinations
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    Hightouch Real-time Services

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    Event ingestion (US)
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    Event syncing (US)
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    Event ingestion (EU)
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    Event syncing (EU)
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    Real-time Personalization (US)
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    Real-time Personalization (EU)
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    Hightouch AI Decisioning

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    Hightouch Identity Resolution

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    Hightouch Match Booster

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    Hightouch Personalization API

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    AWS eu-west-1 (Ireland)
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    AWS us-east-1 (N. Virginia)
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    AWS us-west-2 (Oregon)
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    Hightouch Web Application

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    Reverse ETL
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    Sat 3
    now
    Slow Application Loading and Intermittent UI Errors
    Started 29 Sep 2026 21:53:05 (5 days ago), resolved 29 Sep 2026 23:02:29 (5 days ago)
    Minor Incident
    Resolved
    Reverse ETL
    Customer Studio
    Intelligence

    We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.

    Customer Studio
    Sun 27
    Mon 28
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    now
    Slow Application Loading and Intermittent UI Errors
    Started 29 Sep 2026 21:53:05 (5 days ago), resolved 29 Sep 2026 23:02:29 (5 days ago)
    Minor Incident
    Resolved
    Reverse ETL
    Customer Studio
    Intelligence

    We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.

    Intelligence
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    Wed 30
    Thu 1
    Fri 2
    Sat 3
    now
    Slow Application Loading and Intermittent UI Errors
    Started 29 Sep 2026 21:53:05 (5 days ago), resolved 29 Sep 2026 23:02:29 (5 days ago)
    Minor Incident
    Resolved
    Reverse ETL
    Customer Studio
    Intelligence

    We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.

    Hightouch Extensions

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    Alerting
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    Datadog
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    dbt
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    Fivetran
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    Git
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    Looker
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    Sigma
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    Hightouch REST APIs

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    Customer API
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    Partner API
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