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Active Incidents

Recurring Billing is Experiencing Issues with Invoices Not Generating Correctly
Started 10 Sep 2025 20:59:04 (12 days ago), still ongoing
Minor Incident
Investigating
Recurring Billing

Some databases are currently experiencing an issue where invoices are not generating as expected and/or the month advances forward without the invoice, or multiple recurring invoices are being generated. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

Please email: [email protected] if you are experiencing this issue or have any additional questions.

Next Update: 9/11/25 - 9am CST

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    Recurring Billing is Experiencing Issues with Invoices Not Generating Correctly
    Started 10 Sep 2025 20:59:04 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Recurring Billing

    Some databases are currently experiencing an issue where invoices are not generating as expected and/or the month advances forward without the invoice, or multiple recurring invoices are being generated. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

    Please email: [email protected] if you are experiencing this issue or have any additional questions.

    Next Update: 9/11/25 - 9am CST

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