Epic Games Public status is Operational

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Support-A-Creator Website Temporarily Unavailable
Started 19 Nov 2024 20:49:26 (1 day ago), resolved 20 Nov 2024 14:07:40 (19 hours ago)
Minor Incident
Resolved
Website/Portal

We've taken the Support-A-Creator website down while we investigate an issue.

Epic Games Public Outage Survival Guide

A step-by-step guide to help you survive a Epic Games Public outage
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    Epic Games Public Rocket League Racing

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    Epic Games Public Rocket League Sideswipe

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    Epic Games Public Epic Online Services

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    Epic Games Public Support-A-Creator

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    Website/Portal
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    Support-A-Creator Website Temporarily Unavailable
    Started 19 Nov 2024 20:49:26 (1 day ago), resolved 20 Nov 2024 14:07:40 (19 hours ago)
    Minor Incident
    Resolved
    Website/Portal

    We've taken the Support-A-Creator website down while we investigate an issue.

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    SpringboardVR Cloudflare

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    Cloudflare Cape Town, South Africa - (CPT)
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    Support Ticket Delays
    Started 29 Oct 2024 14:18:01 (23 days ago), still ongoing
    Minor Incident
    Investigating
    Case Support

    Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

    See all
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    NVIDIA GeForce NOW NVIDIA Global Services

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    GeForce NOW membership maintenance
    Started 14 Jul 2024 13:36:41 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    GeForce NOW memberships are temporarily down for planned maintenance. During this time, you will not be able to modify or upgrade your membership. We expect to complete maintenance by Sunday, July 14th, 12:00 PM PST, thanks for your patience.

    Honkai: Star Rail has an issue with the v2.3 update and is under maintenance on GeForce NOW.
    Started 19 Jun 2024 05:13:41 (5 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    Honkai: Star Rail has an issue with the v2.3 update and is under maintenance on GeForce NOW. The maintenance is expected to take a long time and during the maintenance period, the game will not be playable on GeForce NOW.

    HDR Color Problems
    Started 14 Nov 2024 21:11:03 (6 days ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware of problems when using HDR on GeForce NOW which is causing the game colors to turn gray, washed out or over exposed in games like Call of Duty, Throne & Liberty, and Planet Coaster 2. In addition, we have seen crashes in Call of Duty with HDR on. For now, we recommend disabling HDR.

    GeForce NOW global outage for XBOX users - update
    Started 19 Jul 2024 21:00:48 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    Update: GeForce NOW is currently experiencing a global outage for linking their Xbox accounts with GFN. We are still working on a fix to bring back the service as soon as possible. Thank you for your patience!

    Certain versions of GeForce NOW Windows and Mac app need to be updated
    Started 24 Jul 2024 14:29:29 (4 months ago), still ongoing
    Minor Incident
    Investigating
    NVIDIA Global Services

    There is an issue with Automatic Updates in the Windows and Mac clients. If you have the following versions of the client app, please download the latest app:

    2.0.63.131 2.0.63.137 2.0.64.124 2.0.64.128

    Please visit https://www.nvidia.com/en-us/geforce-now/download/ to download the latest app.

    Download the latest GeForce NOW app to stay up-to-date
    Started 25 Jul 2024 18:58:37 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We're tracking an issue with GeForce NOW's Windows and Mac apps that impacts automatic updates.

    This affects versions 2.0.63.131, 2.0.63.137, 2.0.64.124 and 2.0.64.128.

    Members can download and install the latest version to fix the issue here: https://www.nvidia.com/en-us/geforce-now/download/

    Long patching for Call of Duty HQ
    Started 21 Oct 2024 20:59:07 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Call of Duty HQ on Steam and Battle.net. We are working on making the game available again as soon as possible.

    Steam Login
    Started 5 Nov 2024 01:28:38 (16 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are looking into problems where users are reporting that when logging into Steam blocked the sign on GeForce NOW. For now, we recommend users that are already logged into Steam to not log off.

    EA App games launch Issue
    Started 31 Jul 2024 02:48:17 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are currently investigating an issue with launching EA App games from Steam.

    Streaming Issues on Windows Browsers
    Started 1 Aug 2024 20:47:34 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are currently investigating intermittent crashes when streaming from the latest Chrome and Edge browser versions on Windows devices.

    We recommend that members download the GeForce NOW app until the issue is resolved. https://www.nvidia.com/en-us/geforce-now/download/

    Dead by Daylight game crashes
    Started 22 Oct 2024 16:33:28 (30 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware of Dead by Daylight crashes when players select survivor or killer characters from DLC sets on GeForce NOW. While we are working on a complete fix for the issue, we suggest avoiding selecting DLC characters when playing the game.

    Long patching for Once Human
    Started 3 Aug 2024 13:29:28 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Once Human. We are working on making the game available again as soon as possible.

    Streaming Issues on Windows Browsers
    Started 5 Aug 2024 23:15:20 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware of intermittent crashes when streaming from the latest Chrome and Edge browser versions on Windows devices. A fix is included in the next Chrome and Edge browser patches.

    We recommend that members download the GeForce NOW app until the issue is resolved. https://www.nvidia.com/en-us/geforce-now/download/

    Streaming Issues on Windows Browsers
    Started 6 Aug 2024 23:43:26 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware of intermittent crashes when streaming from Chrome and Edge browsers on Windows devices. A fix has been implemented on Chrome browsers with the latest patch (127.0.6533.100). Issues on Edge browsers will be resolved with a patch expected by the end of August.

    Streaming Issues on Windows Browsers
    Started 10 Aug 2024 00:38:35 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware of intermittent crashes when streaming from Chrome and Edge browsers on Windows devices.

    A fix has been implemented with the latest patch for Chrome browser (version 127.0.6533.100) and Edge browser (version 127.0.2651.98).

    GeForce NOW membership maintenance
    Started 11 Aug 2024 13:52:07 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    GeForce NOW memberships are temporarily down for planned maintenance. During this time, you will not be able to modify or upgrade your membership. We expect to complete maintenance by August 11th 12 PM PST, thanks for your patience.

    XBOX automatic sign-on
    Started 22 Aug 2024 15:01:31 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that EU-West users that connect to NP-LON-06 are not getting Xbox automatic sign-on when playing Xbox games. Users can select another server from the GeForce NOW application until this is fixed.

    XBOX automatic sign-in
    Started 22 Aug 2024 16:38:55 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

    • The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
    • The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
    • Some Xbox games may quit with no error message.
    XBOX automatic sign-in
    Started 22 Aug 2024 22:13:16 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

    • RESOLVED: The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
    • RESOLVED please review this article https://nvidia.custhelp.com/app/answers/detail/a_id/5574. The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
    • Some Xbox games may quit with no error message.
    XBOX automatic sign-in
    Started 23 Aug 2024 00:45:52 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

    • RESOLVED: The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
    • RESOLVED please review this article https://nvidia.custhelp.com/app/answers/detail/a_id/5574. The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
    • RESOLVED: Some Xbox games may quit with no error message.
    Xbox automatic sign-in
    Started 23 Aug 2024 20:31:41 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. If you are experiencing problems, most users can follow the steps in this support article to fix Xbox automatic sign-in https://nvidia.custhelp.com/app/answers/detail/a_id/5574. We are aware that for a smaller set of users, following these instructions does not always enable Xbox automatic sign-in. If you are experiencing problems, please send in-app feedback so we can analyze your sessions and work on a fix.

    Long patching for Once Human
    Started 26 Aug 2024 17:00:30 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Once Human. We are working on making the game available again as soon as possible.

    Long patching for Call of Duty HQ
    Started 30 Aug 2024 18:22:16 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Call of Duty HQ on Steam. We are working on making the game available again as soon as possible.

    Call of Duty HQ intermittent game crashes
    Started 25 Oct 2024 20:26:16 (27 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware that some users might experience intermittent Call of Duty HQ game crashes during various game modes loading.

    Baldur's Gate 3 in maintenance
    Started 5 Sep 2024 13:59:57 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are currently working to resolve an issue affecting Baldur's Gate 3. We will make them available to play as soon as the issue is resolved.

    Lost Ark game is in maintenance
    Started 18 Sep 2024 15:46:15 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    Lost Ark is in maintenance and is unavailable for play.

    Fortnite resolution and language issues
    Started 17 Sep 2024 16:00:07 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are investigating resolution and language issues with Fortnite that can affect some GeForce NOW users.

    The Finals is not available to play on some memberships
    Started 25 Sep 2024 18:45:02 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    The Finals is currently not available to play on Free memberships and some GFNA servers. We are investigating a fix for the game.

    XBOX games launch issue
    Started 13 Nov 2024 16:06:39 (8 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware that some users might experience an issue launching XBOX games on GeForce NOW. We are working to address this issue.

    Long patching for Wuthering Waves
    Started 13 Nov 2024 21:58:22 (7 days ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Wuthering Waves. We are working on making the game available again as soon as possible.

    THRONE AND LIBERTY in maintenance
    Started 10 Oct 2024 13:29:08 (1 month ago), still ongoing
    Critical Incident
    Monitoring
    NVIDIA Global Services

    We are currently working to resolve an issue launching THRONE AND LIBERTY. We will make the game available to play as soon as the issue is resolved.

    GFN service experiencing C192000C errors
    Started 10 Oct 2024 21:49:12 (1 month ago), still ongoing
    Critical Incident
    Investigating
    NVIDIA Global Services

    We are currently investigating and will provide updates.

    NPA-ABY-MVD-01
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    We are seeing some queuing in LATAM South regions which is closely monitored.
    Started 10 Jul 2024 03:39:05 (4 months ago), still ongoing
    Minor Incident
    Investigating
    NPA-ABY-MVD-01
    NPA-ABY-MVD-02

    We are currently investigating the issue.

    See all