Betconstruct status is Minor Service Outage

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now
Casino Platform
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now
Sportsbook
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now

Betconstruct Back Office

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now

Betconstruct CMS

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Fri 7
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now

Betconstruct Affiliates/Agents systems

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Wed 5
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Fri 7
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now

Betconstruct FrontEnd

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Wed 5
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now

Betconstruct 3rd Party Provider

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now
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Active Incidents

Global Issue With Email (Outlook/Hotmail Systems)
Started 31 Jan 2025 06:41:10 (11 days ago), still ongoing
Major Incident
Investigating
Email

We are currently investigating this issue.

Recently Resolved Incidents

Global Issue with Website Login
Started 11 Feb 2025 01:00:21 (12 hours ago), resolved 11 Feb 2025 01:29:12 (11 hours ago)
Incident without Impact
Resolved
Site Log in

We are currently investigating this issue.

Global Issue with CMS
Started 10 Feb 2025 22:08:25 (15 hours ago), resolved 10 Feb 2025 23:00:25 (14 hours ago)
Major Incident
Resolved
CMS

We are currently investigating this issue.

Issue with Backoffice/AGP
Started 10 Feb 2025 21:17:49 (16 hours ago), resolved 10 Feb 2025 21:42:09 (15 hours ago)
Major Incident
Resolved
BackOffice Panel

We are currently investigating this issue.

Issue with Promotion Section in Website
Started 10 Feb 2025 16:09:19 (21 hours ago), resolved 10 Feb 2025 19:37:46 (17 hours ago)
Major Incident
Resolved
Website Operation

We are currently investigating this issue.

Global Issue with BackOffice
Started 10 Feb 2025 15:15:04 (22 hours ago), resolved 10 Feb 2025 16:06:10 (21 hours ago)
Critical Incident
Resolved
Betconstruct Back Office

We are currently investigating this issue.

Global Issue with BackOffice
Started 10 Feb 2025 14:35:38 (22 hours ago), resolved 10 Feb 2025 14:58:57 (22 hours ago)
Critical Incident
Resolved
Betconstruct Back Office

We are currently investigating this issue.

Backoffice Replication Issue
Started 9 Feb 2025 21:15:52 (2 days ago), resolved 9 Feb 2025 21:46:28 (2 days ago)
Major Incident
Resolved
BackOffice Panel

We are currently investigating this issue.

Backoffice Loading Issue
Started 9 Feb 2025 15:18:47 (2 days ago), resolved 9 Feb 2025 15:42:19 (2 days ago)
Major Incident
Resolved
Betconstruct Back Office

We are currently investigating this issue.

Playson provider Issue
Started 9 Feb 2025 14:52:42 (2 days ago), resolved 9 Feb 2025 15:14:23 (2 days ago)
Major Incident
Resolved
3rd Party Provider

We are currently investigating this issue.

Backoffice Replication Issue
Started 8 Feb 2025 21:24:51 (3 days ago), resolved 8 Feb 2025 23:40:25 (3 days ago)
Major Incident
Resolved
Betconstruct Back Office
BackOffice Panel

We are currently investigating this issue.

Backoffice Replication Issue
Started 8 Feb 2025 17:02:18 (3 days ago), resolved 8 Feb 2025 17:15:46 (3 days ago)
Minor Incident
Resolved
BackOffice Panel

We are currently investigating this issue.

Issue with Backoffice/AGP
Started 7 Feb 2025 21:20:44 (4 days ago), resolved 7 Feb 2025 22:28:36 (4 days ago)
Incident without Impact
Resolved
BackOffice Panel

We are currently investigating this issue.

Backoffice Replication Issue
Started 7 Feb 2025 15:30:20 (4 days ago), resolved 7 Feb 2025 15:39:45 (4 days ago)
Critical Incident
Resolved
Betconstruct Back Office

We are currently investigating this issue.

Issue with Backoffice Replication
Started 7 Feb 2025 11:36:07 (4 days ago), resolved 7 Feb 2025 11:52:32 (4 days ago)
Minor Incident
Resolved
BackOffice Panel

We are currently investigating this issue.

Issue with the "PG Soft" provider's games
Started 7 Feb 2025 01:48:12 (4 days ago), resolved 7 Feb 2025 04:45:30 (4 days ago)
Incident without Impact
Resolved
3rd Party Provider

We are currently investigating this issue.

Issue with commission values in Affiliate dashboards
Started 4 Feb 2025 12:44:11 (7 days ago), resolved 7 Feb 2025 00:42:06 (5 days ago)
Minor Incident
Resolved
Affiliates/Agents systems

We are currently investigating this issue.

Issue with Backoffice/AGP
Started 6 Feb 2025 21:24:09 (5 days ago), resolved 6 Feb 2025 22:12:38 (5 days ago)
Incident without Impact
Resolved
BackOffice Panel

We are currently investigating this issue.

Website Operation Issue
Started 6 Feb 2025 14:36:36 (5 days ago), resolved 6 Feb 2025 16:43:28 (5 days ago)
Major Incident
Resolved
Casino Platform
Sportsbook
BetShop

We are currently investigating this issue.

Issue with Pragmatic Free Spins activation
Started 4 Feb 2025 09:09:43 (7 days ago), resolved 5 Feb 2025 09:13:36 (6 days ago)
Minor Incident
Resolved
Bonuses

We are currently investigating this issue.

Issue with Backoffice Replication
Started 4 Feb 2025 21:21:57 (7 days ago), resolved 4 Feb 2025 23:51:48 (7 days ago)
Major Incident
Resolved
AGP Panel
BackOffice Panel

We are currently investigating this issue.

Betconstruct Outage Survival Guide

A step-by-step guide to help you survive a Betconstruct outage
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    Betconstruct Components

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    Betconstruct Betting Software Products

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    Casino Platform
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
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    Website Operation Issue
    Started 6 Feb 2025 14:36:36 (5 days ago), resolved 6 Feb 2025 16:43:28 (5 days ago)
    Major Incident
    Resolved
    Casino Platform
    Sportsbook
    BetShop

    We are currently investigating this issue.

    Esports
    Tue 4
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    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Virtual Sports
    Tue 4
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    Thu 6
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    Skill Games
    Tue 4
    Wed 5
    Thu 6
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    Keno
    Tue 4
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    Farkle
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    Ogwil
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    Talisman
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    Social Gaming
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    Virtual Reality Casino
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    Virtual Games
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    Big Hi Lo
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    Striker
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    Sportsbook
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    now
    Website Operation Issue
    Started 6 Feb 2025 14:36:36 (5 days ago), resolved 6 Feb 2025 16:43:28 (5 days ago)
    Major Incident
    Resolved
    Casino Platform
    Sportsbook
    BetShop

    We are currently investigating this issue.

    Poker
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    now
    Hoory
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    API Betconstruct

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    Betconstruct Back Office

    Tue 4
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    Backoffice Replication Issue
    Started 7 Feb 2025 15:30:20 (4 days ago), resolved 7 Feb 2025 15:39:45 (4 days ago)
    Critical Incident
    Resolved
    Betconstruct Back Office

    We are currently investigating this issue.

    Backoffice Replication Issue
    Started 8 Feb 2025 21:24:51 (3 days ago), resolved 8 Feb 2025 23:40:25 (3 days ago)
    Major Incident
    Resolved
    Betconstruct Back Office
    BackOffice Panel

    We are currently investigating this issue.

    Backoffice Loading Issue
    Started 9 Feb 2025 15:18:47 (2 days ago), resolved 9 Feb 2025 15:42:19 (2 days ago)
    Major Incident
    Resolved
    Betconstruct Back Office

    We are currently investigating this issue.

    Global Issue with BackOffice
    Started 10 Feb 2025 14:35:38 (22 hours ago), resolved 10 Feb 2025 14:58:57 (22 hours ago)
    Critical Incident
    Resolved
    Betconstruct Back Office

    We are currently investigating this issue.

    Global Issue with BackOffice
    Started 10 Feb 2025 15:15:04 (22 hours ago), resolved 10 Feb 2025 16:06:10 (21 hours ago)
    Critical Incident
    Resolved
    Betconstruct Back Office

    We are currently investigating this issue.

    Betconstruct Payments System

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    Betconstruct Single Sign On SSO

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    Betconstruct CMS

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    Global Issue with CMS
    Started 10 Feb 2025 22:08:25 (15 hours ago), resolved 10 Feb 2025 23:00:25 (14 hours ago)
    Major Incident
    Resolved
    CMS

    We are currently investigating this issue.

    Betconstruct Affiliates/Agents systems

    Tue 4
    Wed 5
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    Fri 7
    Sat 8
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    now
    Issue with commission values in Affiliate dashboards
    Started 4 Feb 2025 12:44:11 (7 days ago), resolved 7 Feb 2025 00:42:06 (5 days ago)
    Minor Incident
    Resolved
    Affiliates/Agents systems

    We are currently investigating this issue.

    Betconstruct Odds Feed

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    Betconstruct Retail Solution

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    Betconstruct SpringBuilder

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    Betconstruct Mobile

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    Betconstruct FrontEnd

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    Betconstruct CRM

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    Betconstruct 3rd Party Provider

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    Issue with the "PG Soft" provider's games
    Started 7 Feb 2025 01:48:12 (4 days ago), resolved 7 Feb 2025 04:45:30 (4 days ago)
    Incident without Impact
    Resolved
    3rd Party Provider

    We are currently investigating this issue.

    Playson provider Issue
    Started 9 Feb 2025 14:52:42 (2 days ago), resolved 9 Feb 2025 15:14:23 (2 days ago)
    Major Incident
    Resolved
    3rd Party Provider

    We are currently investigating this issue.

    Betconstruct Bonuses

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    now
    Issue with Pragmatic Free Spins activation
    Started 4 Feb 2025 09:09:43 (7 days ago), resolved 5 Feb 2025 09:13:36 (6 days ago)
    Minor Incident
    Resolved
    Bonuses

    We are currently investigating this issue.

    Betconstruct Sport Bet Settlement

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    Betconstruct Bet History

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    Betconstruct Casino Bet Settlement

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    Betconstruct AGP Panel

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    Issue with Backoffice Replication
    Started 4 Feb 2025 21:21:57 (7 days ago), resolved 4 Feb 2025 23:51:48 (7 days ago)
    Major Incident
    Resolved
    AGP Panel
    BackOffice Panel

    We are currently investigating this issue.

    Betconstruct Swarm

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    Betconstruct Network

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    Betconstruct Spring Platform

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    Betconstruct Casino Bets Placement

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    Betconstruct Sportsbook Bets Placement

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    Betconstruct Website Operation

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    now
    Issue with Promotion Section in Website
    Started 10 Feb 2025 16:09:19 (21 hours ago), resolved 10 Feb 2025 19:37:46 (17 hours ago)
    Major Incident
    Resolved
    Website Operation

    We are currently investigating this issue.

    Betconstruct BME

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    Betconstruct Casino Report

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    Betconstruct Casino Cashback / CashOut

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    Betconstruct Backoffice Deposit Request

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    Betconstruct Umbrella

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    Betconstruct Site Log in

    Tue 4
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    Global Issue with Website Login
    Started 11 Feb 2025 01:00:21 (12 hours ago), resolved 11 Feb 2025 01:29:12 (11 hours ago)
    Incident without Impact
    Resolved
    Site Log in

    We are currently investigating this issue.

    Betconstruct Live Streaming

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    Betconstruct Casino Top/Last Winners

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    Betconstruct BetShop

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    Website Operation Issue
    Started 6 Feb 2025 14:36:36 (5 days ago), resolved 6 Feb 2025 16:43:28 (5 days ago)
    Major Incident
    Resolved
    Casino Platform
    Sportsbook
    BetShop

    We are currently investigating this issue.

    Betconstruct Horseracing

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    Betconstruct BackOffice Panel

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    Issue with Backoffice Replication
    Started 4 Feb 2025 21:21:57 (7 days ago), resolved 4 Feb 2025 23:51:48 (7 days ago)
    Major Incident
    Resolved
    AGP Panel
    BackOffice Panel

    We are currently investigating this issue.

    Issue with Backoffice/AGP
    Started 6 Feb 2025 21:24:09 (5 days ago), resolved 6 Feb 2025 22:12:38 (5 days ago)
    Incident without Impact
    Resolved
    BackOffice Panel

    We are currently investigating this issue.

    Issue with Backoffice Replication
    Started 7 Feb 2025 11:36:07 (4 days ago), resolved 7 Feb 2025 11:52:32 (4 days ago)
    Minor Incident
    Resolved
    BackOffice Panel

    We are currently investigating this issue.

    Issue with Backoffice/AGP
    Started 7 Feb 2025 21:20:44 (4 days ago), resolved 7 Feb 2025 22:28:36 (4 days ago)
    Incident without Impact
    Resolved
    BackOffice Panel

    We are currently investigating this issue.

    Backoffice Replication Issue
    Started 8 Feb 2025 17:02:18 (3 days ago), resolved 8 Feb 2025 17:15:46 (3 days ago)
    Minor Incident
    Resolved
    BackOffice Panel

    We are currently investigating this issue.

    Backoffice Replication Issue
    Started 8 Feb 2025 21:24:51 (3 days ago), resolved 8 Feb 2025 23:40:25 (3 days ago)
    Major Incident
    Resolved
    Betconstruct Back Office
    BackOffice Panel

    We are currently investigating this issue.

    Backoffice Replication Issue
    Started 9 Feb 2025 21:15:52 (2 days ago), resolved 9 Feb 2025 21:46:28 (2 days ago)
    Major Incident
    Resolved
    BackOffice Panel

    We are currently investigating this issue.

    Issue with Backoffice/AGP
    Started 10 Feb 2025 21:17:49 (16 hours ago), resolved 10 Feb 2025 21:42:09 (15 hours ago)
    Major Incident
    Resolved
    BackOffice Panel

    We are currently investigating this issue.

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    Global Issue With Email (Outlook/Hotmail Systems)
    Started 31 Jan 2025 06:41:10 (11 days ago), still ongoing
    Major Incident
    Investigating
    Email

    We are currently investigating this issue.

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