Second Life status is Operational

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marketplace.secondlife.com
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Chat Support
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Phone Support
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Case Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Unscheduled Marketplace Maintenance
Started 26 Aug 2025 16:43:06 (10 days ago), still ongoing
Maintenance
Monitoring
marketplace.secondlife.com

We are aware and investigating reports involving Marketplace subscriptions and listing enhancements. Please continue to watch this blog for further updates

Recently Resolved Incidents

Support Ticket Delays
Started 29 Oct 2024 14:18:01 (10 months ago), resolved 2 Sep 2025 17:04:26 (3 days ago)
Minor Incident
Resolved
Case Support

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

Unscheduled Phone and Live Chat Support Maintenance
Started 30 Aug 2025 13:59:11 (6 days ago), resolved 30 Aug 2025 21:45:40 (6 days ago)
Maintenance
Resolved
Chat Support
Phone Support

We are currently undergoing unscheduled maintenance for our Billing Phone lines and Live Chat support. Ticket submission will still be available, as well as Premium Plus and Concierge Phone lines .

We apologize for the inconvenience. Please continue to monitor this blog for updates.

Second Life Outage Survival Guide

A step-by-step guide to help you survive a Second Life outage
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    Second Life Components

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    Second Life Regions

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    Second Life Main Channel Regions
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    Second Life Release Candidate Regions
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    Second Life Websites

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    secondlife.com
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    marketplace.secondlife.com
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    Unscheduled Marketplace Maintenance
    Started 26 Aug 2025 16:43:06 (10 days ago), still ongoing
    Maintenance
    Monitoring
    marketplace.secondlife.com

    We are aware and investigating reports involving Marketplace subscriptions and listing enhancements. Please continue to watch this blog for further updates

    community.secondlife.com
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    wiki.secondlife.com
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    my.secondlife.com
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    feedback.secondlife.com
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    support.secondlife.com
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    search.secondlife.com
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    places.secondlife.com
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    land.secondlife.com
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    Second Life Services

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    Logins
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    LindeX Purchases
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    Marketplace Purchases
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    Process Credits
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    Second Life Inworld Services

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    Group Text Chat
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    L$ Transactions
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    Rezzing
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    Voice Chat
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    Profiles
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    Teleports
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    Inventory
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    Group Voice Chat
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    Experiences
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    Second Life External Support

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    Chat Support
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    Unscheduled Phone and Live Chat Support Maintenance
    Started 30 Aug 2025 13:59:11 (6 days ago), resolved 30 Aug 2025 21:45:40 (6 days ago)
    Maintenance
    Resolved
    Chat Support
    Phone Support

    We are currently undergoing unscheduled maintenance for our Billing Phone lines and Live Chat support. Ticket submission will still be available, as well as Premium Plus and Concierge Phone lines .

    We apologize for the inconvenience. Please continue to monitor this blog for updates.

    Phone Support
    Fri 29
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    now
    Unscheduled Phone and Live Chat Support Maintenance
    Started 30 Aug 2025 13:59:11 (6 days ago), resolved 30 Aug 2025 21:45:40 (6 days ago)
    Maintenance
    Resolved
    Chat Support
    Phone Support

    We are currently undergoing unscheduled maintenance for our Billing Phone lines and Live Chat support. Ticket submission will still be available, as well as Premium Plus and Concierge Phone lines .

    We apologize for the inconvenience. Please continue to monitor this blog for updates.

    Case Support
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    Support Ticket Delays
    Started 29 Oct 2024 14:18:01 (10 months ago), resolved 2 Sep 2025 17:04:26 (3 days ago)
    Minor Incident
    Resolved
    Case Support

    Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.