Second Life status is Minor Service Outage

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Second Life Websites

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wiki.secondlife.com
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LindeX Purchases
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Second Life External Support

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Chat Support
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Phone Support
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Case Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Issues with LindeX orders
Started 18 Feb 2025 21:26:11 (3 days ago), still ongoing
Maintenance
Identified
LindeX Purchases

We are seeing a higher-than-normal incidence of issues with orders placed through LindeX. Our engineers are currently investigating the issue. Please watch this blog for any updates.

Second Life Wiki Issues
Started 18 Feb 2025 20:26:45 (3 days ago), still ongoing
Major Incident
Investigating
wiki.secondlife.com

We are currently investigating reports of difficulties viewing the Second Life Wiki.

We apologize for any inconvenience this may cause. Please follow this blog for updates.

Concierge and Premium Plus Phone Support Maintenance
Started 20 Jan 2025 14:58:34 (1 month ago), still ongoing
Maintenance
Investigating
Phone Support

Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

Support Ticket Delays
Started 29 Oct 2024 14:18:01 (4 months ago), still ongoing
Minor Incident
Investigating
Case Support

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

Recently Resolved Incidents

Phone and Live Chat Support Maintenance
Started 20 Feb 2025 15:07:43 (1 day ago), resolved 20 Feb 2025 17:41:38 (23 hours ago)
Critical Incident
Resolved
Chat Support
Phone Support

Currently, phone and live chat support is unavailable. Support tickets are still available. We are investigating the cause and will post again with updates or resolutions. We apologize for the inconvenience and appreciate your patience.

Second Life Outage Survival Guide

A step-by-step guide to help you survive a Second Life outage
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    Second Life Components

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    Second Life Regions

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    Second Life Main Channel Regions
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    Second Life Release Candidate Regions
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    Second Life Websites

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    secondlife.com
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    marketplace.secondlife.com
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    community.secondlife.com
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    wiki.secondlife.com
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    Second Life Wiki Issues
    Started 18 Feb 2025 20:26:45 (3 days ago), still ongoing
    Major Incident
    Investigating
    wiki.secondlife.com

    We are currently investigating reports of difficulties viewing the Second Life Wiki.

    We apologize for any inconvenience this may cause. Please follow this blog for updates.

    my.secondlife.com
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    feedback.secondlife.com
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    support.secondlife.com
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    search.secondlife.com
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    places.secondlife.com
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    land.secondlife.com
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    Second Life Services

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    Logins
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    LindeX Purchases
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    Issues with LindeX orders
    Started 18 Feb 2025 21:26:11 (3 days ago), still ongoing
    Maintenance
    Identified
    LindeX Purchases

    We are seeing a higher-than-normal incidence of issues with orders placed through LindeX. Our engineers are currently investigating the issue. Please watch this blog for any updates.

    Marketplace Purchases
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    Process Credits
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    Second Life Inworld Services

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    Group Text Chat
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    L$ Transactions
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    Rezzing
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    Voice Chat
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    Profiles
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    Teleports
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    Inventory
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    Group Voice Chat
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    Experiences
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    Second Life External Support

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    Chat Support
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    Phone and Live Chat Support Maintenance
    Started 20 Feb 2025 15:07:43 (1 day ago), resolved 20 Feb 2025 17:41:38 (23 hours ago)
    Critical Incident
    Resolved
    Chat Support
    Phone Support

    Currently, phone and live chat support is unavailable. Support tickets are still available. We are investigating the cause and will post again with updates or resolutions. We apologize for the inconvenience and appreciate your patience.

    Phone Support
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    Concierge and Premium Plus Phone Support Maintenance
    Started 20 Jan 2025 14:58:34 (1 month ago), still ongoing
    Maintenance
    Investigating
    Phone Support

    Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

    Phone and Live Chat Support Maintenance
    Started 20 Feb 2025 15:07:43 (1 day ago), resolved 20 Feb 2025 17:41:38 (23 hours ago)
    Critical Incident
    Resolved
    Chat Support
    Phone Support

    Currently, phone and live chat support is unavailable. Support tickets are still available. We are investigating the cause and will post again with updates or resolutions. We apologize for the inconvenience and appreciate your patience.

    Case Support
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    now
    Support Ticket Delays
    Started 29 Oct 2024 14:18:01 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Case Support

    Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.