Second Life status is Partially Degraded Service

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marketplace.secondlife.com
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Voice Chat
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Second Life External Support

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Phone Support
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Case Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Unscheduled Marketplace Maintenance
Started 18 Jun 2025 20:03:13 (1 month ago), still ongoing
Minor Incident
Investigating
marketplace.secondlife.com

We’re currently aware of an issue where the Second Life Marketplace may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause.

We’ll provide updates here as soon as more information becomes available.

Concierge and Premium Plus Phone Support Maintenance
Started 20 Jan 2025 14:58:34 (6 months ago), still ongoing
Maintenance
Investigating
Phone Support

Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

Support Ticket Delays
Started 29 Oct 2024 14:18:01 (9 months ago), still ongoing
Minor Incident
Monitoring
Case Support

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

Recently Resolved Incidents

Issues with Voice Chat
Started 20 Jul 2025 14:18:13 (5 days ago), resolved 20 Jul 2025 14:37:18 (5 days ago)
Major Incident
Resolved
Voice Chat

We are aware of a disruption with our voice service and are investigating at this time. We're doing our best to resolve this issue quickly and will update you here with further information as soon as it's available. Thank you for your patience!

Second Life Outage Survival Guide

A step-by-step guide to help you survive a Second Life outage
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    Second Life Components

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    Second Life Regions

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    Second Life Main Channel Regions
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    Second Life Release Candidate Regions
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    Second Life Websites

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    secondlife.com
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    marketplace.secondlife.com
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    Unscheduled Marketplace Maintenance
    Started 18 Jun 2025 20:03:13 (1 month ago), still ongoing
    Minor Incident
    Investigating
    marketplace.secondlife.com

    We’re currently aware of an issue where the Second Life Marketplace may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause.

    We’ll provide updates here as soon as more information becomes available.

    community.secondlife.com
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    wiki.secondlife.com
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    my.secondlife.com
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    feedback.secondlife.com
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    support.secondlife.com
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    search.secondlife.com
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    places.secondlife.com
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    land.secondlife.com
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    Second Life Services

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    Logins
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    LindeX Purchases
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    Marketplace Purchases
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    Process Credits
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    Second Life Inworld Services

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    Group Text Chat
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    L$ Transactions
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    Rezzing
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    Voice Chat
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    Issues with Voice Chat
    Started 20 Jul 2025 14:18:13 (5 days ago), resolved 20 Jul 2025 14:37:18 (5 days ago)
    Major Incident
    Resolved
    Voice Chat

    We are aware of a disruption with our voice service and are investigating at this time. We're doing our best to resolve this issue quickly and will update you here with further information as soon as it's available. Thank you for your patience!

    Profiles
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    Teleports
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    Inventory
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    Group Voice Chat
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    Experiences
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    Second Life External Support

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    Chat Support
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    Phone Support
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    Concierge and Premium Plus Phone Support Maintenance
    Started 20 Jan 2025 14:58:34 (6 months ago), still ongoing
    Maintenance
    Investigating
    Phone Support

    Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

    Case Support
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    now
    Support Ticket Delays
    Started 29 Oct 2024 14:18:01 (9 months ago), still ongoing
    Minor Incident
    Monitoring
    Case Support

    Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.