Second Life Status

Second Life Status

Real-time updates of Second Life issues and outages

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Second Life status is Partially Degraded Service

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Second Life External Support

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Phone Support
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Active Incidents

Concierge and Premium Plus Phone Support Maintenance
Started 20 Jan 2025 14:58:34 (2 months ago), still ongoing
Maintenance
Investigating
Phone Support

Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

Support Ticket Delays
Started 29 Oct 2024 14:18:01 (5 months ago), still ongoing
Minor Incident
Monitoring
Case Support

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

See all updates

Recently Resolved Incidents

Phone and Live Chat Support Maintenance
Started 1 Apr 2025 13:46:27 (5 hours ago), resolved 1 Apr 2025 13:56:51 (5 hours ago)
Incident without Impact
Resolved
Phone Support

Phone and Live Chat support will be unavailable on Tuesday, April 1st from 6:45 AM PDT to 7:15 AM PDT. Ticket submissions and Live chat will still be available at this time.

See all updates

Second Life Outage Survival Guide

A step-by-step guide to help you survive a Second Life outage
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    Second Life Components

    Second Life Status

    Second Life

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    Second Life Regions

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    Second Life Main Channel Regions
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    Second Life Release Candidate Regions
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    Second Life Websites

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    secondlife.com
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    marketplace.secondlife.com
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    community.secondlife.com
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    wiki.secondlife.com
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    my.secondlife.com
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    feedback.secondlife.com
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    support.secondlife.com
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    search.secondlife.com
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    places.secondlife.com
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    land.secondlife.com
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    Second Life Services

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    Logins
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    LindeX Purchases
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    Marketplace Purchases
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    Process Credits
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    Second Life Inworld Services

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    Group Text Chat
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    L$ Transactions
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    Rezzing
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    Voice Chat
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    Profiles
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    Teleports
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    Inventory
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    Group Voice Chat
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    Experiences
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    Second Life External Support

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    Chat Support
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    Phone Support
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    Concierge and Premium Plus Phone Support Maintenance
    Started 20 Jan 2025 14:58:34 (2 months ago), still ongoing
    Maintenance
    Investigating
    Phone Support

    Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

    Phone and Live Chat Support Maintenance
    Started 1 Apr 2025 13:46:27 (5 hours ago), resolved 1 Apr 2025 13:56:51 (5 hours ago)
    Incident without Impact
    Resolved
    Phone Support

    Phone and Live Chat support will be unavailable on Tuesday, April 1st from 6:45 AM PDT to 7:15 AM PDT. Ticket submissions and Live chat will still be available at this time.

    See all updates
    Case Support
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    now
    Support Ticket Delays
    Started 29 Oct 2024 14:18:01 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    Case Support

    Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

    See all updates

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