Second Life status is Partially Degraded Service

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Second Life External Support

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Phone Support
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Case Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Concierge and Premium Plus Phone Support Maintenance
Started 20 Jan 2025 14:58:34 (22 days ago), still ongoing
Maintenance
Investigating
Phone Support

Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

Support Ticket Delays
Started 29 Oct 2024 14:18:01 (3 months ago), still ongoing
Minor Incident
Investigating
Case Support

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

Recently Resolved Incidents

No recent incidents

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    Second Life Components

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    Second Life Regions

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    Second Life Main Channel Regions
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    Second Life Release Candidate Regions
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    Second Life Websites

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    secondlife.com
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    marketplace.secondlife.com
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    community.secondlife.com
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    wiki.secondlife.com
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    my.secondlife.com
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    feedback.secondlife.com
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    support.secondlife.com
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    search.secondlife.com
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    places.secondlife.com
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    land.secondlife.com
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    Second Life Services

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    Logins
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    LindeX Purchases
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    Marketplace Purchases
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    Process Credits
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    Second Life Inworld Services

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    Group Text Chat
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    L$ Transactions
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    Rezzing
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    Voice Chat
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    Profiles
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    Teleports
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    Inventory
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    Group Voice Chat
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    Experiences
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    Second Life External Support

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    Chat Support
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    Phone Support
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    Concierge and Premium Plus Phone Support Maintenance
    Started 20 Jan 2025 14:58:34 (22 days ago), still ongoing
    Maintenance
    Investigating
    Phone Support

    Concierge and Premium Plus Phone support will be unavailable on Monday, January 20th from 9:00 AM to 10:00 AM PDT. Ticket submissions will still be available at this time.

    Case Support
    Tue 4
    Wed 5
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    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Support Ticket Delays
    Started 29 Oct 2024 14:18:01 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Case Support

    Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.