Egnyte Platform Status

Investigating: Secure & Govern customers that have a Dropbox storage connector may experience issues where the connection has been severed. We are currently working with the provider to re-establish the connection and will post updates here.

Resolved: Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Monitoring: We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

Identified: We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

Identified: Our team has identified the issue and is actively working on a fix. In the meantime, customers may experience service interruptions for co-editing. We will provide an update within the next 30 minutes.

Investigating: We are currently investigating issues in the US East Coast, US West Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.