Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
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NA1
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NA3
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DEMO
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NA11
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EU21
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DEMO
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now
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Active Incidents
No active incidents
Recently Resolved Incidents
A Subset of Customers May Experience Intermittent Latency When Sending or Receiving (Incident-4356)
Started 17 Feb 2026 14:57:15 (3 days ago), resolved 17 Feb 2026 15:51:15 (3 days ago)
Minor Incident
Resolved
NA1
NA3
A subset of customers may be experiencing intermittent latency on executing send and receive jobs. Our engineering teams are engaged on this and are actively triaging.
Users may experience slowness and failures during content uploads and downloads (Incident 4352)
Started 16 Feb 2026 21:26:17 (4 days ago), resolved 16 Feb 2026 22:19:29 (4 days ago)
Minor Incident
Resolved
EU21
We are currently investigating this issue.
CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)
Started 15 Feb 2026 20:50:32 (5 days ago), resolved 15 Feb 2026 21:56:56 (5 days ago)
Minor Incident
Resolved
NA11
We are currently investigating this issue.
Customers may observe degradation in Demo/UAT for Navigator, Prepare, Webforms, and IAM ingestion (Incident 4346)
Started 15 Feb 2026 14:10:16 (5 days ago), resolved 15 Feb 2026 17:26:42 (5 days ago)
Minor Incident
Resolved
DEMO
DEMO
Some DEMO/UAT customers may experience issues with several functionalities including but not limited to:
- Webforms fail to save
- Document ingestion failure
- ID verification fields and healthcare fields not available in prepare
- Parts of Navigator failure to load
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
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Docusign Components
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now
Docusign eSignature
Fri 13
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now
NA1
Fri 13
Sat 14
Sun 15
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Tue 17
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now
A Subset of Customers May Experience Intermittent Latency When Sending or Receiving (Incident-4356)
Started 17 Feb 2026 14:57:15 (3 days ago), resolved 17 Feb 2026 15:51:15 (3 days ago)
Minor Incident
Resolved
NA1
NA3
A subset of customers may be experiencing intermittent latency on executing send and receive jobs. Our engineering teams are engaged on this and are actively triaging.
NA2
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
Thu 19
now
NA3
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
Thu 19
now
A Subset of Customers May Experience Intermittent Latency When Sending or Receiving (Incident-4356)
Started 17 Feb 2026 14:57:15 (3 days ago), resolved 17 Feb 2026 15:51:15 (3 days ago)
Minor Incident
Resolved
NA1
NA3
A subset of customers may be experiencing intermittent latency on executing send and receive jobs. Our engineering teams are engaged on this and are actively triaging.
NA4
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Tue 17
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now
CA
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now
AU
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now
EU
Fri 13
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now
DEMO
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
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now
Customers may observe degradation in Demo/UAT for Navigator, Prepare, Webforms, and IAM ingestion (Incident 4346)
Started 15 Feb 2026 14:10:16 (5 days ago), resolved 15 Feb 2026 17:26:42 (5 days ago)
Minor Incident
Resolved
DEMO
DEMO
Some DEMO/UAT customers may experience issues with several functionalities including but not limited to:
- Webforms fail to save
- Document ingestion failure
- ID verification fields and healthcare fields not available in prepare
- Parts of Navigator failure to load
FedRAMP
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now
USFED
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JP
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Docusign CLM
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now
NA11
Fri 13
Sat 14
Sun 15
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now
CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)
Started 15 Feb 2026 20:50:32 (5 days ago), resolved 15 Feb 2026 21:56:56 (5 days ago)
Minor Incident
Resolved
NA11
We are currently investigating this issue.
NA21
Fri 13
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Sun 15
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now
US11
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now
US12
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now
EU11
Fri 13
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now
EU21
Fri 13
Sat 14
Sun 15
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Tue 17
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Thu 19
now
Users may experience slowness and failures during content uploads and downloads (Incident 4352)
Started 16 Feb 2026 21:26:17 (4 days ago), resolved 16 Feb 2026 22:19:29 (4 days ago)
Minor Incident
Resolved
EU21
We are currently investigating this issue.
US13
Fri 13
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now
UAT NA11
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now
DEMO S1
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S1
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S2
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S1.US
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S2.US
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S1.EU
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S1.AU
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Docusign TSP EU
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now
EU Trusted Service Provider
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now
EU Trusted Service Provider (Demo)
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Docusign Rooms
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now
DEMO
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Customers may observe degradation in Demo/UAT for Navigator, Prepare, Webforms, and IAM ingestion (Incident 4346)
Started 15 Feb 2026 14:10:16 (5 days ago), resolved 15 Feb 2026 17:26:42 (5 days ago)
Minor Incident
Resolved
DEMO
DEMO
Some DEMO/UAT customers may experience issues with several functionalities including but not limited to:
- Webforms fail to save
- Document ingestion failure
- ID verification fields and healthcare fields not available in prepare
- Parts of Navigator failure to load
East US
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East US 2
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Docusign Forms
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now
North Central
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East US
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East US 2
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Docusign Notary
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now
Docusign Insight
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Europe West
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Europe North
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Europe Central
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North America West
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North America Northeast
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North America East
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North America Central
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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