Docusign Status

Docusign Status

Real-time updates of Docusign issues and outages

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Docusign status is Operational

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NA1
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NA2
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CA
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AU
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
CA
More...

Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

See all updates
Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
CA
More...

We are currently investigating this issue.

See all updates

Docusign Outage Survival Guide

A step-by-step guide to help you survive a Docusign outage
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    Docusign Components

    Docusign Status

    Docusign

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    Mon 1
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    Docusign eSignature

    Tue 26
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    NA1
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    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    NA2
    Tue 26
    Wed 27
    Thu 28
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    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    NA3
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    NA4
    Tue 26
    Wed 27
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    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    CA
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    AU
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    EU
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    DEMO
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    FedRAMP
    Tue 26
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    Mon 1
    now
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    USFED
    Tue 26
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    Mon 1
    now
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates
    JP
    Tue 26
    Wed 27
    Thu 28
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    Sun 31
    Mon 1
    now
    Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
    Started 27 May 2026 01:04:08 (7 days ago), resolved 28 May 2026 01:42:49 (6 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    We are currently investigating this issue.

    See all updates
    Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)
    Started 28 May 2026 14:51:59 (5 days ago), resolved 28 May 2026 16:29:35 (5 days ago)
    Minor Incident
    Resolved
    NA1
    NA2
    NA3
    NA4
    CA
    More...

    Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.

    See all updates

    Docusign CLM

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    NA11
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    NA21
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    US11
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    UAT NA11
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    S1
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    DEMO S1
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    S1.AU
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    Docusign Trusted Service Provider

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    EU Trusted Service Provider
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    EU Trusted Service Provider (Demo)
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    Docusign Rooms

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    DEMO
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    East US
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    Docusign Forms

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    North Central
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    Docusign Notary

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    Docusign Insight

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    Europe West
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    Europe Central
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    North America Northeast
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    Docusign Corporate

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    Headquarters
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    Customer Support
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    Learning Portal
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    Docusign Third Party Services

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    Docusign.com Hosting
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    Salesforce
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    AWS ec2-us-west-2
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    Akamai Global Traffic Management
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    Spreedly Core Transactional API
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    Docusign Alternatives

    Ironclad Clickwrap

    SignRequest

    Webdox CLM

    signNow

    Penneo A/S

    Ironclad Contract Management

    Athennian

    Secured Signing

    Commonly Used Together

    Veriff

    Sift

    Dropbox Sign, Fax, and Forms

    Laserfiche

    Encoded

    Alloy

    RiskLens

    Tenable

    SK ID Solutions Public Monitoring

    Jumio

    Xactus

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