Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Partially Degraded Service
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Docusign eSignature
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AU
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JP1
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NA1
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NA2
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NA3
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NA4
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Active Incidents
Qualified Verification Latency (Incident 5472)
Started 27 Jul 2026 10:45:39 (7 hours ago), still ongoing
Minor Incident
Identified
PROD
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Recently Resolved Incidents
Inbound email not may be working for some customers (Incident 5475)
Started 27 Jul 2026 16:11:34 (1 hour ago), resolved 27 Jul 2026 16:11:34 (1 hour ago)
Minor Incident
Resolved
eSignature
NA1
NA2
NA3
NA4
We are actively investigating this issue.
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
Started 23 Jul 2026 20:59:28 (4 days ago), resolved 23 Jul 2026 22:30:34 (4 days ago)
Minor Incident
Resolved
AU
JP1
We are actively investigating this issue.
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Started 22 Jul 2026 20:04:26 (5 days ago), resolved 22 Jul 2026 21:15:00 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
We are actively investigating this issue.
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
NaN%
Docusign Components
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now
Docusign eSignature
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now
Inbound email not may be working for some customers (Incident 5475)
Started 27 Jul 2026 16:11:34 (1 hour ago), resolved 27 Jul 2026 16:11:34 (1 hour ago)
Minor Incident
Resolved
eSignature
NA1
NA2
NA3
NA4
We are actively investigating this issue.
AU
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
Sun 26
now
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
Started 23 Jul 2026 20:59:28 (4 days ago), resolved 23 Jul 2026 22:30:34 (4 days ago)
Minor Incident
Resolved
AU
JP1
We are actively investigating this issue.
CA
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Sun 26
now
EU
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FedRAMP
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JP1
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Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
Started 23 Jul 2026 20:59:28 (4 days ago), resolved 23 Jul 2026 22:30:34 (4 days ago)
Minor Incident
Resolved
AU
JP1
We are actively investigating this issue.
NA1
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
Sun 26
now
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Started 22 Jul 2026 20:04:26 (5 days ago), resolved 22 Jul 2026 21:15:00 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
We are actively investigating this issue.
Inbound email not may be working for some customers (Incident 5475)
Started 27 Jul 2026 16:11:34 (1 hour ago), resolved 27 Jul 2026 16:11:34 (1 hour ago)
Minor Incident
Resolved
eSignature
NA1
NA2
NA3
NA4
We are actively investigating this issue.
NA2
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
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Sun 26
now
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Started 22 Jul 2026 20:04:26 (5 days ago), resolved 22 Jul 2026 21:15:00 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
We are actively investigating this issue.
Inbound email not may be working for some customers (Incident 5475)
Started 27 Jul 2026 16:11:34 (1 hour ago), resolved 27 Jul 2026 16:11:34 (1 hour ago)
Minor Incident
Resolved
eSignature
NA1
NA2
NA3
NA4
We are actively investigating this issue.
NA3
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Wed 22
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Sun 26
now
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Started 22 Jul 2026 20:04:26 (5 days ago), resolved 22 Jul 2026 21:15:00 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
We are actively investigating this issue.
Inbound email not may be working for some customers (Incident 5475)
Started 27 Jul 2026 16:11:34 (1 hour ago), resolved 27 Jul 2026 16:11:34 (1 hour ago)
Minor Incident
Resolved
eSignature
NA1
NA2
NA3
NA4
We are actively investigating this issue.
NA4
Mon 20
Tue 21
Wed 22
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Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Started 22 Jul 2026 20:04:26 (5 days ago), resolved 22 Jul 2026 21:15:00 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
We are actively investigating this issue.
Inbound email not may be working for some customers (Incident 5475)
Started 27 Jul 2026 16:11:34 (1 hour ago), resolved 27 Jul 2026 16:11:34 (1 hour ago)
Minor Incident
Resolved
eSignature
NA1
NA2
NA3
NA4
We are actively investigating this issue.
USFED
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DEMO
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Docusign CLM
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EU11
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EU21
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NA11
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NA21
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S1.US
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S2.US
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S1.EU
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S1.AU
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S1
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US11
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S2
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US12
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US13
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UAT NA11
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DEMO S1
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Docusign Trusted Service Provider
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PROD
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Qualified Verification Latency (Incident 5472)
Started 27 Jul 2026 10:45:39 (7 hours ago), still ongoing
Minor Incident
Identified
PROD
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
DEMO
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Docusign Rooms
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PROD
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DEMO
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Docusign Forms
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East US 2
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North Central
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East US
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East US 2
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Docusign Notary
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Docusign Insight
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EU.C
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EU.N
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EU.W
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NA.C
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NA.E
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NA.NE
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NA.W
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DEMO
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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Docusign Alternatives
Commonly Used Together
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