Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
Docusign eSignature
AU
CA
EU
FedRAMP
JP1
NA1
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Active Incidents
No active incidents
Recently Resolved Incidents
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
We are actively investigating this issue.
We are actively investigating this issue.
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
We are actively investigating this issue.
Docusign Outage Survival Guide
Docusign Components
Docusign eSignature
We are actively investigating this issue.
AU
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
CA
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
EU
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
FedRAMP
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
JP1
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA1
We are actively investigating this issue.
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA2
We are actively investigating this issue.
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
NA3
We are actively investigating this issue.
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
NA4
We are actively investigating this issue.
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
We are actively investigating this issue.
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
USFED
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
DEMO
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
We are actively investigating this issue.
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
Docusign CLM
EU11
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
EU21
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA11
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA21
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
S1.US
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
S2.US
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
S1.EU
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
S1.AU
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
S1
US11
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
S2
US12
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
US13
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
UAT NA11
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
DEMO S1
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Trusted Service Provider
PROD
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
DEMO
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Rooms
PROD
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
DEMO
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Forms
East US 2
North Central
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
East US
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
East US 2
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Notary
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Insight
EU.C
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
EU.N
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
EU.W
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA.C
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA.E
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA.NE
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
NA.W
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
DEMO
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Corporate
Headquarters
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Customer Support
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Learning Portal
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Docusign Third Party Services
Docusign.com Hosting
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Salesforce
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
AWS ec2-us-west-2
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Akamai Global Traffic Management
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Spreedly Core Transactional API
On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site.
As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform.
To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US