Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
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NA1
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NA3
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DEMO
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NA11
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EU21
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DEMO
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Active Incidents
No active incidents
Recently Resolved Incidents
A Subset of Customers May Experience Intermittent Latency When Sending or Receiving (Incident-4356)
Started 17 Feb 2026 14:57:15 (2 days ago), resolved 17 Feb 2026 15:51:15 (2 days ago)
Minor Incident
Resolved
NA1
NA3
A subset of customers may be experiencing intermittent latency on executing send and receive jobs. Our engineering teams are engaged on this and are actively triaging.
Users may experience slowness and failures during content uploads and downloads (Incident 4352)
Started 16 Feb 2026 21:26:17 (3 days ago), resolved 16 Feb 2026 22:19:29 (3 days ago)
Minor Incident
Resolved
EU21
We are currently investigating this issue.
CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)
Started 15 Feb 2026 20:50:32 (4 days ago), resolved 15 Feb 2026 21:56:56 (4 days ago)
Minor Incident
Resolved
NA11
We are currently investigating this issue.
Customers may observe degradation in Demo/UAT for Navigator, Prepare, Webforms, and IAM ingestion (Incident 4346)
Started 15 Feb 2026 14:10:16 (4 days ago), resolved 15 Feb 2026 17:26:42 (4 days ago)
Minor Incident
Resolved
DEMO
DEMO
Some DEMO/UAT customers may experience issues with several functionalities including but not limited to:
- Webforms fail to save
- Document ingestion failure
- ID verification fields and healthcare fields not available in prepare
- Parts of Navigator failure to load
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
NaN%
Docusign Components
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Docusign eSignature
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NA1
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A Subset of Customers May Experience Intermittent Latency When Sending or Receiving (Incident-4356)
Started 17 Feb 2026 14:57:15 (2 days ago), resolved 17 Feb 2026 15:51:15 (2 days ago)
Minor Incident
Resolved
NA1
NA3
A subset of customers may be experiencing intermittent latency on executing send and receive jobs. Our engineering teams are engaged on this and are actively triaging.
NA2
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Fri 13
Sat 14
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now
NA3
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A Subset of Customers May Experience Intermittent Latency When Sending or Receiving (Incident-4356)
Started 17 Feb 2026 14:57:15 (2 days ago), resolved 17 Feb 2026 15:51:15 (2 days ago)
Minor Incident
Resolved
NA1
NA3
A subset of customers may be experiencing intermittent latency on executing send and receive jobs. Our engineering teams are engaged on this and are actively triaging.
NA4
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now
CA
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AU
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EU
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DEMO
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Customers may observe degradation in Demo/UAT for Navigator, Prepare, Webforms, and IAM ingestion (Incident 4346)
Started 15 Feb 2026 14:10:16 (4 days ago), resolved 15 Feb 2026 17:26:42 (4 days ago)
Minor Incident
Resolved
DEMO
DEMO
Some DEMO/UAT customers may experience issues with several functionalities including but not limited to:
- Webforms fail to save
- Document ingestion failure
- ID verification fields and healthcare fields not available in prepare
- Parts of Navigator failure to load
FedRAMP
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USFED
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JP
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Docusign CLM
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NA11
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CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)
Started 15 Feb 2026 20:50:32 (4 days ago), resolved 15 Feb 2026 21:56:56 (4 days ago)
Minor Incident
Resolved
NA11
We are currently investigating this issue.
NA21
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US11
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US12
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EU11
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EU21
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Users may experience slowness and failures during content uploads and downloads (Incident 4352)
Started 16 Feb 2026 21:26:17 (3 days ago), resolved 16 Feb 2026 22:19:29 (3 days ago)
Minor Incident
Resolved
EU21
We are currently investigating this issue.
US13
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UAT NA11
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S1
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S2
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DEMO S1
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Docusign TSP EU
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EU Trusted Service Provider
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EU Trusted Service Provider (Demo)
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Docusign Rooms
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DEMO
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Customers may observe degradation in Demo/UAT for Navigator, Prepare, Webforms, and IAM ingestion (Incident 4346)
Started 15 Feb 2026 14:10:16 (4 days ago), resolved 15 Feb 2026 17:26:42 (4 days ago)
Minor Incident
Resolved
DEMO
DEMO
Some DEMO/UAT customers may experience issues with several functionalities including but not limited to:
- Webforms fail to save
- Document ingestion failure
- ID verification fields and healthcare fields not available in prepare
- Parts of Navigator failure to load
East US
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East US 2
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Docusign Forms
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North Central
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East US
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East US 2
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Docusign Notary
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Docusign Insight
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Europe West
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Europe North
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Europe Central
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North America West
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North America Northeast
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North America East
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North America Central
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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