Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Partially Degraded Service
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Docusign eSignature
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NA1
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NA2
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NA3
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NA4
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EU
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Active Incidents
NA PROD eSign: Some users may experience issues when signing envelopes (DIRCA-3304)
Started 3 Sep 2025 18:27:09 (26 minutes ago), still ongoing
Minor Incident
Monitoring
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
Recently Resolved Incidents
NA PROD eSign: Users may experience latency when sending and signing (DIRCA-3298)
Started 3 Sep 2025 14:46:35 (4 hours ago), resolved 3 Sep 2025 15:56:54 (3 hours ago)
Major Incident
Resolved
NA1
NA2
NA3
NA4
We are currently investigating this issue.
NA2 PROD eSign: Scheduled and Send Now reports may be delayed (DIRCA-3288)
Started 2 Sep 2025 19:16:03 (24 hours ago), resolved 3 Sep 2025 01:46:40 (17 hours ago)
Minor Incident
Resolved
NA2
EU
We are currently investigating this issue.
NA PROD eSign: Users may experience errors when opening envelopes to sign (DIRCA-3273)
Started 29 Aug 2025 19:20:01 (5 days ago), resolved 29 Aug 2025 20:45:40 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
EU
We are currently investigating this issue.
NA PROD eSign: Failures for Send Notification and Auth using SMS (DIRCA-3262)
Started 28 Aug 2025 18:23:30 (6 days ago), resolved 28 Aug 2025 19:15:31 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
NaN%
Docusign Components
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Mon 1
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Docusign eSignature
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NA1
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NA PROD eSign: Users may experience errors when opening envelopes to sign (DIRCA-3273)
Started 29 Aug 2025 19:20:01 (5 days ago), resolved 29 Aug 2025 20:45:40 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
EU
We are currently investigating this issue.
NA PROD eSign: Users may experience latency when sending and signing (DIRCA-3298)
Started 3 Sep 2025 14:46:35 (4 hours ago), resolved 3 Sep 2025 15:56:54 (3 hours ago)
Major Incident
Resolved
NA1
NA2
NA3
NA4
We are currently investigating this issue.
NA PROD eSign: Some users may experience issues when signing envelopes (DIRCA-3304)
Started 3 Sep 2025 18:27:09 (26 minutes ago), still ongoing
Minor Incident
Monitoring
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA PROD eSign: Failures for Send Notification and Auth using SMS (DIRCA-3262)
Started 28 Aug 2025 18:23:30 (6 days ago), resolved 28 Aug 2025 19:15:31 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA2
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Mon 1
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NA PROD eSign: Users may experience errors when opening envelopes to sign (DIRCA-3273)
Started 29 Aug 2025 19:20:01 (5 days ago), resolved 29 Aug 2025 20:45:40 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
EU
We are currently investigating this issue.
NA2 PROD eSign: Scheduled and Send Now reports may be delayed (DIRCA-3288)
Started 2 Sep 2025 19:16:03 (24 hours ago), resolved 3 Sep 2025 01:46:40 (17 hours ago)
Minor Incident
Resolved
NA2
EU
We are currently investigating this issue.
NA PROD eSign: Users may experience latency when sending and signing (DIRCA-3298)
Started 3 Sep 2025 14:46:35 (4 hours ago), resolved 3 Sep 2025 15:56:54 (3 hours ago)
Major Incident
Resolved
NA1
NA2
NA3
NA4
We are currently investigating this issue.
NA PROD eSign: Some users may experience issues when signing envelopes (DIRCA-3304)
Started 3 Sep 2025 18:27:09 (26 minutes ago), still ongoing
Minor Incident
Monitoring
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA PROD eSign: Failures for Send Notification and Auth using SMS (DIRCA-3262)
Started 28 Aug 2025 18:23:30 (6 days ago), resolved 28 Aug 2025 19:15:31 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA3
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NA PROD eSign: Users may experience errors when opening envelopes to sign (DIRCA-3273)
Started 29 Aug 2025 19:20:01 (5 days ago), resolved 29 Aug 2025 20:45:40 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
EU
We are currently investigating this issue.
NA PROD eSign: Users may experience latency when sending and signing (DIRCA-3298)
Started 3 Sep 2025 14:46:35 (4 hours ago), resolved 3 Sep 2025 15:56:54 (3 hours ago)
Major Incident
Resolved
NA1
NA2
NA3
NA4
We are currently investigating this issue.
NA PROD eSign: Some users may experience issues when signing envelopes (DIRCA-3304)
Started 3 Sep 2025 18:27:09 (26 minutes ago), still ongoing
Minor Incident
Monitoring
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA PROD eSign: Failures for Send Notification and Auth using SMS (DIRCA-3262)
Started 28 Aug 2025 18:23:30 (6 days ago), resolved 28 Aug 2025 19:15:31 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA4
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Mon 1
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NA PROD eSign: Users may experience errors when opening envelopes to sign (DIRCA-3273)
Started 29 Aug 2025 19:20:01 (5 days ago), resolved 29 Aug 2025 20:45:40 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
EU
We are currently investigating this issue.
NA PROD eSign: Users may experience latency when sending and signing (DIRCA-3298)
Started 3 Sep 2025 14:46:35 (4 hours ago), resolved 3 Sep 2025 15:56:54 (3 hours ago)
Major Incident
Resolved
NA1
NA2
NA3
NA4
We are currently investigating this issue.
NA PROD eSign: Some users may experience issues when signing envelopes (DIRCA-3304)
Started 3 Sep 2025 18:27:09 (26 minutes ago), still ongoing
Minor Incident
Monitoring
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
NA PROD eSign: Failures for Send Notification and Auth using SMS (DIRCA-3262)
Started 28 Aug 2025 18:23:30 (6 days ago), resolved 28 Aug 2025 19:15:31 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
The issue has been identified and a fix is being implemented.
CA
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AU
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EU
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NA PROD eSign: Users may experience errors when opening envelopes to sign (DIRCA-3273)
Started 29 Aug 2025 19:20:01 (5 days ago), resolved 29 Aug 2025 20:45:40 (5 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
EU
We are currently investigating this issue.
NA2 PROD eSign: Scheduled and Send Now reports may be delayed (DIRCA-3288)
Started 2 Sep 2025 19:16:03 (24 hours ago), resolved 3 Sep 2025 01:46:40 (17 hours ago)
Minor Incident
Resolved
NA2
EU
We are currently investigating this issue.
DEMO
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FedRAMP
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USFED
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JP
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Docusign CLM
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NA11
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NA21
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US11
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US12
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EU11
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EU21
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US13
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UAT NA11
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S1
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S2
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DEMO S1
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Docusign TSP EU
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EU Trusted Service Provider
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EU Trusted Service Provider (Demo)
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Docusign Rooms
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DEMO
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East US
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East US 2
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Docusign Forms
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North Central
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East US
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Docusign Notary
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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