Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
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EU
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NA11
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Active Incidents
Customers may see failures with document operations
Started 18 Jul 2024 23:42:31 (11 months ago), still ongoing
Major Incident
Investigating
NA11
We are currently investigating this issue.
Recently Resolved Incidents
EU PROD eSign: Users may have experienced issues errors when sending, signing or using ID verification (DIRCA-2748)
Started 9 Jun 2025 22:15:04 (3 days ago), resolved 9 Jun 2025 22:15:05 (3 days ago)
Minor Incident
Resolved
EU
Users may have experienced issues sending documents for signature, signing or logging in using ID verification from 2025-06-09 09:08 AM UTC until 2025-06-09 10:01 PM UTC.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may experience signature errors or timeouts in the TSP Production environment (DIRCA-2725)
Started 6 Jun 2025 14:31:43 (6 days ago), resolved 6 Jun 2025 14:31:43 (6 days ago)
Minor Incident
Resolved
EU Trusted Service Provider
We are currently investigating this issue.
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
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Docusign Components
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Docusign eSignature
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NA1
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NA2
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NA4
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CA
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AU
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EU
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EU PROD eSign: Users may have experienced issues errors when sending, signing or using ID verification (DIRCA-2748)
Started 9 Jun 2025 22:15:04 (3 days ago), resolved 9 Jun 2025 22:15:05 (3 days ago)
Minor Incident
Resolved
EU
Users may have experienced issues sending documents for signature, signing or logging in using ID verification from 2025-06-09 09:08 AM UTC until 2025-06-09 10:01 PM UTC.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
DEMO
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FedRAMP
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USFED
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JP
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Docusign CLM
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NA11
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Customers may see failures with document operations
Started 18 Jul 2024 23:42:31 (11 months ago), still ongoing
Major Incident
Investigating
NA11
We are currently investigating this issue.
NA21
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US11
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US12
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EU11
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EU21
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US13
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UAT NA11
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S1
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S2
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DEMO S1
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Docusign TSP EU
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EU Trusted Service Provider
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Customers may experience signature errors or timeouts in the TSP Production environment (DIRCA-2725)
Started 6 Jun 2025 14:31:43 (6 days ago), resolved 6 Jun 2025 14:31:43 (6 days ago)
Minor Incident
Resolved
EU Trusted Service Provider
We are currently investigating this issue.
EU Trusted Service Provider (Demo)
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Docusign Rooms
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DEMO
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East US
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Docusign Forms
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North Central
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Docusign Notary
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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