Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
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EU
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JP1
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Active Incidents
No active incidents
Recently Resolved Incidents
Customers may experience errors executing workflows and uploading documents (Incident 5386)
Started 16 Jul 2026 03:27:40 (20 hours ago), resolved 16 Jul 2026 03:33:46 (20 hours ago)
Minor Incident
Resolved
UAT NA11
We are actively investigating this issue.
Some Document Generation customers are being redirected to the CLM home page (Incident 5384)
Started 14 Jul 2026 20:48:24 (2 days ago), resolved 15 Jul 2026 01:49:49 (2 days ago)
Minor Incident
Resolved
NA11
We are actively investigating this issue.
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
Some customers may not able to open any CLM documents (Incident 5375)
Started 13 Jul 2026 19:55:31 (3 days ago), resolved 13 Jul 2026 20:19:29 (3 days ago)
Minor Incident
Resolved
EU11
EU21
We have identified the issue and a fix is being implemented.
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
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Docusign Components
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Docusign eSignature
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AU
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
CA
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
EU
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
FedRAMP
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JP1
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA1
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA2
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA3
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now
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA4
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
USFED
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DEMO
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (2 days ago), resolved 14 Jul 2026 19:08:44 (2 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
Docusign CLM
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EU11
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Some customers may not able to open any CLM documents (Incident 5375)
Started 13 Jul 2026 19:55:31 (3 days ago), resolved 13 Jul 2026 20:19:29 (3 days ago)
Minor Incident
Resolved
EU11
EU21
We have identified the issue and a fix is being implemented.
EU21
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Some customers may not able to open any CLM documents (Incident 5375)
Started 13 Jul 2026 19:55:31 (3 days ago), resolved 13 Jul 2026 20:19:29 (3 days ago)
Minor Incident
Resolved
EU11
EU21
We have identified the issue and a fix is being implemented.
NA11
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Some Document Generation customers are being redirected to the CLM home page (Incident 5384)
Started 14 Jul 2026 20:48:24 (2 days ago), resolved 15 Jul 2026 01:49:49 (2 days ago)
Minor Incident
Resolved
NA11
We are actively investigating this issue.
NA21
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S1.US
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UAT NA11
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Customers may experience errors executing workflows and uploading documents (Incident 5386)
Started 16 Jul 2026 03:27:40 (20 hours ago), resolved 16 Jul 2026 03:33:46 (20 hours ago)
Minor Incident
Resolved
UAT NA11
We are actively investigating this issue.
DEMO S1
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Docusign Trusted Service Provider
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PROD
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Docusign Rooms
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PROD
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East US 2
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Docusign Forms
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Docusign Notary
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Docusign Insight
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DEMO
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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Docusign Alternatives
Commonly Used Together
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