Docusign Status

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.

Monitoring: We continue to monitor the environment to ensure stability.

Any company logos that were missing or outdated have been updated.

Monitoring: We continue to monitor the environment to ensure stability. Updates will be posted less often during monitoring unless a significant issue develops.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Monitoring: A fix has been implemented and we are monitoring the results.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Identified: The failover steps for EU21 are nearing completion. A subset of customers have been enabled and we are monitoring carefully.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21.

Identified: We are still continuing to work through the failover steps for EU21, additional engineering resources have been engaged. EU11 is now full recovered.

Identified: We are still continuing to work through the failover steps for EU21. EU11 is now showing signs of recovery and we are continuing to monitor the health of the site to ensure stability.

Identified: We are still continuing to work through the failover steps for EU21. Eu11 Remains in a degraded state, additional engineering teams haven been engaged and triage is continuing.

Identified: We are still continuing to work through the failover steps for EU21. Engineering teams are still triaging issues on EU11.

Identified: We are continuing to work through the failover steps for EU21. We have identified the issue with EU11 and are now working to implement a fix to restore service.

Identified: We are continuing to work through the failover steps for EU21. We are now seeing additional impact to our EU11 site and have engaged further engineering resources to triage.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We have identified an intermittent degradation in our EU11 environment and are working on fixing it.

Identified: We are continuing to work through failover steps.

Identified: We are continuing to work through failover steps.

Identified: We have identified that the recovery of EU21 will require the failover of our compute systems. This is a complex operation and will take some time. We will provide updates every 2 hours as recovery progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to remediate impact to EU21 customers.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to remediate impact to EU11 and EU21 customers.

Identified: We are continuing to work on a fix for EU21 customers.  EU21 customers may observe issues accessing the site.  EU11 customers may see intermittent issues generating documents.

Monitoring: A fix has been implemented for US sites as of approximately 09:00 UTC.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Monitoring: We continue to monitor the environment to ensure stability.

Any company logos that were missing or outdated have been updated.

Monitoring: We continue to monitor the environment to ensure stability. Updates will be posted less often during monitoring unless a significant issue develops.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Monitoring: A fix has been implemented and we are monitoring the results.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Identified: The failover steps for EU21 are nearing completion. A subset of customers have been enabled and we are monitoring carefully.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21.

Identified: We are still continuing to work through the failover steps for EU21, additional engineering resources have been engaged. EU11 is now full recovered.

Identified: We are still continuing to work through the failover steps for EU21. EU11 is now showing signs of recovery and we are continuing to monitor the health of the site to ensure stability.

Identified: We are still continuing to work through the failover steps for EU21. Eu11 Remains in a degraded state, additional engineering teams haven been engaged and triage is continuing.

Identified: We are still continuing to work through the failover steps for EU21. Engineering teams are still triaging issues on EU11.

Identified: We are continuing to work through the failover steps for EU21. We have identified the issue with EU11 and are now working to implement a fix to restore service.

Identified: We are continuing to work through the failover steps for EU21. We are now seeing additional impact to our EU11 site and have engaged further engineering resources to triage.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We have identified an intermittent degradation in our EU11 environment and are working on fixing it.

Identified: We are continuing to work through failover steps.

Identified: We are continuing to work through failover steps.

Identified: We have identified that the recovery of EU21 will require the failover of our compute systems. This is a complex operation and will take some time. We will provide updates every 2 hours as recovery progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to remediate impact to EU21 customers.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to remediate impact to EU11 and EU21 customers.

Identified: We are continuing to work on a fix for EU21 customers.  EU21 customers may observe issues accessing the site.  EU11 customers may see intermittent issues generating documents.

Monitoring: A fix has been implemented for US sites as of approximately 09:00 UTC.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.

Monitoring: We continue to monitor the environment to ensure stability.

Any company logos that were missing or outdated have been updated.

Monitoring: We continue to monitor the environment to ensure stability. Updates will be posted less often during monitoring unless a significant issue develops.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Monitoring: A fix has been implemented and we are monitoring the results.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Identified: The failover steps for EU21 are nearing completion. A subset of customers have been enabled and we are monitoring carefully.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21.

Identified: We are still continuing to work through the failover steps for EU21, additional engineering resources have been engaged. EU11 is now full recovered.

Identified: We are still continuing to work through the failover steps for EU21. EU11 is now showing signs of recovery and we are continuing to monitor the health of the site to ensure stability.

Identified: We are still continuing to work through the failover steps for EU21. Eu11 Remains in a degraded state, additional engineering teams haven been engaged and triage is continuing.

Identified: We are still continuing to work through the failover steps for EU21. Engineering teams are still triaging issues on EU11.

Identified: We are continuing to work through the failover steps for EU21. We have identified the issue with EU11 and are now working to implement a fix to restore service.

Identified: We are continuing to work through the failover steps for EU21. We are now seeing additional impact to our EU11 site and have engaged further engineering resources to triage.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We have identified an intermittent degradation in our EU11 environment and are working on fixing it.

Identified: We are continuing to work through failover steps.

Identified: We are continuing to work through failover steps.

Identified: We have identified that the recovery of EU21 will require the failover of our compute systems. This is a complex operation and will take some time. We will provide updates every 2 hours as recovery progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to remediate impact to EU21 customers.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to remediate impact to EU11 and EU21 customers.

Identified: We are continuing to work on a fix for EU21 customers.  EU21 customers may observe issues accessing the site.  EU11 customers may see intermittent issues generating documents.

Monitoring: A fix has been implemented for US sites as of approximately 09:00 UTC.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.

Monitoring: We continue to monitor the environment to ensure stability.

Any company logos that were missing or outdated have been updated.

Monitoring: We continue to monitor the environment to ensure stability. Updates will be posted less often during monitoring unless a significant issue develops.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Monitoring: A fix has been implemented and we are monitoring the results.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Identified: The failover steps for EU21 are nearing completion. A subset of customers have been enabled and we are monitoring carefully.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21.

Identified: We are still continuing to work through the failover steps for EU21, additional engineering resources have been engaged. EU11 is now full recovered.

Identified: We are still continuing to work through the failover steps for EU21. EU11 is now showing signs of recovery and we are continuing to monitor the health of the site to ensure stability.

Identified: We are still continuing to work through the failover steps for EU21. Eu11 Remains in a degraded state, additional engineering teams haven been engaged and triage is continuing.

Identified: We are still continuing to work through the failover steps for EU21. Engineering teams are still triaging issues on EU11.

Identified: We are continuing to work through the failover steps for EU21. We have identified the issue with EU11 and are now working to implement a fix to restore service.

Identified: We are continuing to work through the failover steps for EU21. We are now seeing additional impact to our EU11 site and have engaged further engineering resources to triage.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We have identified an intermittent degradation in our EU11 environment and are working on fixing it.

Identified: We are continuing to work through failover steps.

Identified: We are continuing to work through failover steps.

Identified: We have identified that the recovery of EU21 will require the failover of our compute systems. This is a complex operation and will take some time. We will provide updates every 2 hours as recovery progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to remediate impact to EU21 customers.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to remediate impact to EU11 and EU21 customers.

Identified: We are continuing to work on a fix for EU21 customers.  EU21 customers may observe issues accessing the site.  EU11 customers may see intermittent issues generating documents.

Monitoring: A fix has been implemented for US sites as of approximately 09:00 UTC.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Monitoring: We continue to monitor the environment to ensure stability.

Any company logos that were missing or outdated have been updated.

Monitoring: We continue to monitor the environment to ensure stability. Updates will be posted less often during monitoring unless a significant issue develops.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Monitoring: A fix has been implemented and we are monitoring the results.

Customers may notice some visual issues, such as custom logos not appearing. Services are functional.

Identified: The failover steps for EU21 are nearing completion. A subset of customers have been enabled and we are monitoring carefully.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21, extensive testing is underway as part of the validation process.

Identified: We are still continuing to work through the failover steps for EU21.

Identified: We are still continuing to work through the failover steps for EU21, additional engineering resources have been engaged. EU11 is now full recovered.

Identified: We are still continuing to work through the failover steps for EU21. EU11 is now showing signs of recovery and we are continuing to monitor the health of the site to ensure stability.

Identified: We are still continuing to work through the failover steps for EU21. Eu11 Remains in a degraded state, additional engineering teams haven been engaged and triage is continuing.

Identified: We are still continuing to work through the failover steps for EU21. Engineering teams are still triaging issues on EU11.

Identified: We are continuing to work through the failover steps for EU21. We have identified the issue with EU11 and are now working to implement a fix to restore service.

Identified: We are continuing to work through the failover steps for EU21. We are now seeing additional impact to our EU11 site and have engaged further engineering resources to triage.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We are continuing to work through the failover steps for EU21. Meanwhile, we have implemented a fix and are seeing improved stability on our EU11 environment.

Identified: We have identified an intermittent degradation in our EU11 environment and are working on fixing it.

Identified: We are continuing to work through failover steps.

Identified: We are continuing to work through failover steps.

Identified: We have identified that the recovery of EU21 will require the failover of our compute systems. This is a complex operation and will take some time. We will provide updates every 2 hours as recovery progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to remediate impact to EU21 customers.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to remediate impact to EU11 and EU21 customers.

Identified: We are continuing to work on a fix for EU21 customers.  EU21 customers may observe issues accessing the site.  EU11 customers may see intermittent issues generating documents.

Monitoring: A fix has been implemented for US sites as of approximately 09:00 UTC.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: We are continuing to work on a fix for this issue. We estimate the fix will be deployed by 22:30 UTC

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: Incident is actively being investigated.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Resolved: The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue.

Identified: The issue has been identified and a fix is being implemented.

Investigating: Incident is actively being investigated.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.