Docusign Status

Docusign Status

Real-time updates of Docusign issues and outages

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Docusign status is Partially Degraded Service

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NA1
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NA2
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NA3
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Active Incidents

Customers may experience intermittent latency (Incident 5118)
Started 16 Jun 2026 08:37:03 (2 hours ago), still ongoing
Minor Incident
Investigating
UAT NA11

We are actively investigating this issue.

Recently Resolved Incidents

Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)
Started 15 Jun 2026 17:24:59 (17 hours ago), resolved 15 Jun 2026 18:29:20 (16 hours ago)
Incident without Impact
Resolved
AU
CA
NA1
NA2

We are have identified the root cause and we are implementing a fix.

See all updates
Email notifications sent from custom domains may not be delivered (Incident 5106)
Started 15 Jun 2026 14:00:51 (21 hours ago), resolved 15 Jun 2026 14:51:10 (20 hours ago)
Minor Incident
Resolved
DEMO
UAT NA11
DEMO S1

We are actively investigating the issue.

See all updates
Notification failures when utilising Outlook (Incident 5087)
Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...

Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

See all updates
Document Upload and Generation Errors (Incident 5073)
Started 11 Jun 2026 19:03:12 (5 days ago), resolved 11 Jun 2026 23:21:14 (4 days ago)
Minor Incident
Resolved
NA11
NA21
S1.US
NA2
NA4

We are actively investigating this issue.

See all updates
Users may encounter errors when attempting to process envelopes (Incident 5072)
Started 11 Jun 2026 19:45:11 (5 days ago), resolved 11 Jun 2026 21:50:20 (5 days ago)
Incident without Impact
Resolved
DEMO

We are investigating this issue.

See all updates

Docusign Outage Survival Guide

A step-by-step guide to help you survive a Docusign outage
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    Docusign Components

    Docusign Status

    Docusign

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    Thu 11
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    Sat 13
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    Mon 15
    now

    Docusign eSignature

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    Mon 15
    now
    AU
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)
    Started 15 Jun 2026 17:24:59 (17 hours ago), resolved 15 Jun 2026 18:29:20 (16 hours ago)
    Incident without Impact
    Resolved
    AU
    CA
    NA1
    NA2

    We are have identified the root cause and we are implementing a fix.

    See all updates
    CA
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)
    Started 15 Jun 2026 17:24:59 (17 hours ago), resolved 15 Jun 2026 18:29:20 (16 hours ago)
    Incident without Impact
    Resolved
    AU
    CA
    NA1
    NA2

    We are have identified the root cause and we are implementing a fix.

    See all updates
    EU
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    FedRAMP
    Tue 9
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    Mon 15
    now
    JP1
    Tue 9
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    Mon 15
    now
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    NA1
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)
    Started 15 Jun 2026 17:24:59 (17 hours ago), resolved 15 Jun 2026 18:29:20 (16 hours ago)
    Incident without Impact
    Resolved
    AU
    CA
    NA1
    NA2

    We are have identified the root cause and we are implementing a fix.

    See all updates
    NA2
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Document Upload and Generation Errors (Incident 5073)
    Started 11 Jun 2026 19:03:12 (5 days ago), resolved 11 Jun 2026 23:21:14 (4 days ago)
    Minor Incident
    Resolved
    NA11
    NA21
    S1.US
    NA2
    NA4

    We are actively investigating this issue.

    See all updates
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)
    Started 15 Jun 2026 17:24:59 (17 hours ago), resolved 15 Jun 2026 18:29:20 (16 hours ago)
    Incident without Impact
    Resolved
    AU
    CA
    NA1
    NA2

    We are have identified the root cause and we are implementing a fix.

    See all updates
    NA3
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    NA4
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    Sun 14
    Mon 15
    now
    Document Upload and Generation Errors (Incident 5073)
    Started 11 Jun 2026 19:03:12 (5 days ago), resolved 11 Jun 2026 23:21:14 (4 days ago)
    Minor Incident
    Resolved
    NA11
    NA21
    S1.US
    NA2
    NA4

    We are actively investigating this issue.

    See all updates
    Notification failures when utilising Outlook (Incident 5087)
    Started 12 Jun 2026 06:04:25 (4 days ago), resolved 12 Jun 2026 06:37:46 (4 days ago)
    Minor Incident
    Resolved
    AU
    CA
    EU
    JP1
    NA1
    More...

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

    See all updates
    USFED
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    DEMO
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    Users may encounter errors when attempting to process envelopes (Incident 5072)
    Started 11 Jun 2026 19:45:11 (5 days ago), resolved 11 Jun 2026 21:50:20 (5 days ago)
    Incident without Impact
    Resolved
    DEMO

    We are investigating this issue.

    See all updates
    Email notifications sent from custom domains may not be delivered (Incident 5106)
    Started 15 Jun 2026 14:00:51 (21 hours ago), resolved 15 Jun 2026 14:51:10 (20 hours ago)
    Minor Incident
    Resolved
    DEMO
    UAT NA11
    DEMO S1

    We are actively investigating the issue.

    See all updates

    Docusign CLM

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    EU11
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    EU21
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    NA11
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    now
    Document Upload and Generation Errors (Incident 5073)
    Started 11 Jun 2026 19:03:12 (5 days ago), resolved 11 Jun 2026 23:21:14 (4 days ago)
    Minor Incident
    Resolved
    NA11
    NA21
    S1.US
    NA2
    NA4

    We are actively investigating this issue.

    See all updates
    NA21
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    Mon 15
    now
    Document Upload and Generation Errors (Incident 5073)
    Started 11 Jun 2026 19:03:12 (5 days ago), resolved 11 Jun 2026 23:21:14 (4 days ago)
    Minor Incident
    Resolved
    NA11
    NA21
    S1.US
    NA2
    NA4

    We are actively investigating this issue.

    See all updates
    S1.US
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    Mon 15
    now
    Document Upload and Generation Errors (Incident 5073)
    Started 11 Jun 2026 19:03:12 (5 days ago), resolved 11 Jun 2026 23:21:14 (4 days ago)
    Minor Incident
    Resolved
    NA11
    NA21
    S1.US
    NA2
    NA4

    We are actively investigating this issue.

    See all updates
    S2.US
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    S1.EU
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    S1.AU
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    S1
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    US11
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    S2
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    US13
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    UAT NA11
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    Email notifications sent from custom domains may not be delivered (Incident 5106)
    Started 15 Jun 2026 14:00:51 (21 hours ago), resolved 15 Jun 2026 14:51:10 (20 hours ago)
    Minor Incident
    Resolved
    DEMO
    UAT NA11
    DEMO S1

    We are actively investigating the issue.

    See all updates
    Customers may experience intermittent latency (Incident 5118)
    Started 16 Jun 2026 08:37:03 (2 hours ago), still ongoing
    Minor Incident
    Investigating
    UAT NA11

    We are actively investigating this issue.

    DEMO S1
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    Mon 15
    now
    Email notifications sent from custom domains may not be delivered (Incident 5106)
    Started 15 Jun 2026 14:00:51 (21 hours ago), resolved 15 Jun 2026 14:51:10 (20 hours ago)
    Minor Incident
    Resolved
    DEMO
    UAT NA11
    DEMO S1

    We are actively investigating the issue.

    See all updates

    Docusign Trusted Service Provider

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    PROD
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    DEMO
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    Docusign Rooms

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    PROD
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    East US 2
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    Docusign Forms

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    North Central
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    East US
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    East US 2
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    Docusign Notary

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    Docusign Insight

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    EU.C
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    EU.N
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    EU.W
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    NA.C
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    NA.E
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    NA.NE
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    NA.W
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    DEMO
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    Docusign Corporate

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    Headquarters
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    Customer Support
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    Learning Portal
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    Docusign Third Party Services

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    Docusign.com Hosting
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    Salesforce
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    AWS ec2-us-west-2
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    Akamai Global Traffic Management
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    Spreedly Core Transactional API
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    Docusign Alternatives

    Ironclad Clickwrap

    SignRequest

    Webdox CLM

    signNow

    Penneo A/S

    Ironclad Contract Management

    Athennian

    Secured Signing

    Commonly Used Together

    Veriff

    Sift

    Dropbox Sign, Fax, and Forms

    Laserfiche

    Encoded

    Alloy

    RiskLens

    Tenable

    SK ID Solutions Public Monitoring

    Jumio

    Xactus

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