Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
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EU
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NA11
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Active Incidents
Customers may see failures with document operations
Started 18 Jul 2024 23:42:31 (1 year ago), still ongoing
Major Incident
Investigating
NA11
We are currently investigating this issue.
Recently Resolved Incidents
EU Prod eSign: Some users maybe experiencing issues with sending/signing/API (DIRCA-2868)
Started 27 Jun 2025 18:35:50 (4 days ago), resolved 27 Jun 2025 19:03:54 (4 days ago)
Major Incident
Resolved
EU
The issue has been identified and a fix is being implemented.
EU Prod eSign: Email recipients from gmx.de, web.de, gmx.net and gmx.it domains may not have received notifications (DIRCA-2865)
Started 26 Jun 2025 17:22:24 (6 days ago), resolved 26 Jun 2025 17:22:24 (6 days ago)
Minor Incident
Resolved
EU
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced failures from 2025-05-09 02:00 AM UTC until 2025-06-26 05:15 PM UTC.
eSign EU Customers may experience latency singing documents and using the Rest API (DIRCA-2861)
Started 26 Jun 2025 10:06:48 (6 days ago), resolved 26 Jun 2025 11:19:54 (6 days ago)
Minor Incident
Resolved
EU
We are currently investigating this issue.
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
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Docusign Components
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Docusign eSignature
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NA1
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NA2
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NA3
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NA4
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CA
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AU
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EU
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eSign EU Customers may experience latency singing documents and using the Rest API (DIRCA-2861)
Started 26 Jun 2025 10:06:48 (6 days ago), resolved 26 Jun 2025 11:19:54 (6 days ago)
Minor Incident
Resolved
EU
We are currently investigating this issue.
EU Prod eSign: Email recipients from gmx.de, web.de, gmx.net and gmx.it domains may not have received notifications (DIRCA-2865)
Started 26 Jun 2025 17:22:24 (6 days ago), resolved 26 Jun 2025 17:22:24 (6 days ago)
Minor Incident
Resolved
EU
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced failures from 2025-05-09 02:00 AM UTC until 2025-06-26 05:15 PM UTC.
EU Prod eSign: Some users maybe experiencing issues with sending/signing/API (DIRCA-2868)
Started 27 Jun 2025 18:35:50 (4 days ago), resolved 27 Jun 2025 19:03:54 (4 days ago)
Major Incident
Resolved
EU
The issue has been identified and a fix is being implemented.
DEMO
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FedRAMP
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USFED
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JP
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Docusign CLM
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NA11
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Customers may see failures with document operations
Started 18 Jul 2024 23:42:31 (1 year ago), still ongoing
Major Incident
Investigating
NA11
We are currently investigating this issue.
NA21
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US11
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US12
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EU11
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EU21
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US13
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UAT NA11
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S1
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S2
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DEMO S1
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Docusign TSP EU
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EU Trusted Service Provider
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EU Trusted Service Provider (Demo)
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Docusign Rooms
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DEMO
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East US
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Docusign Forms
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North Central
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Docusign Notary
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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