Docusign Status
Real-time updates of Docusign issues and outages
Docusign status is Operational
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EU
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JP1
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NA1
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NA2
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NA3
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Some Document Generation customers are being redirected to the CLM home page (Incident 5384)
Started 14 Jul 2026 20:48:24 (1 day ago), resolved 15 Jul 2026 01:49:49 (21 hours ago)
Minor Incident
Resolved
NA11
We are actively investigating this issue.
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
Some customers may not able to open any CLM documents (Incident 5375)
Started 13 Jul 2026 19:55:31 (2 days ago), resolved 13 Jul 2026 20:19:29 (2 days ago)
Minor Incident
Resolved
EU11
EU21
We have identified the issue and a fix is being implemented.
Errors accessing the sending web application (Incident 5334)
Started 7 Jul 2026 20:55:23 (8 days ago), resolved 9 Jul 2026 17:22:09 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
A small subset of customers may see errors accessing the sending web application. We are actively investigating the underlying cause.
Docusign Outage Survival Guide
A step-by-step guide to help you survive a Docusign outage
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Docusign Components
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Docusign eSignature
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AU
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
CA
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Fri 10
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Tue 14
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
EU
Wed 8
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Fri 10
Sat 11
Sun 12
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Tue 14
now
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
FedRAMP
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JP1
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA1
Wed 8
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Fri 10
Sat 11
Sun 12
Mon 13
Tue 14
now
Errors accessing the sending web application (Incident 5334)
Started 7 Jul 2026 20:55:23 (8 days ago), resolved 9 Jul 2026 17:22:09 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
A small subset of customers may see errors accessing the sending web application. We are actively investigating the underlying cause.
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA2
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Fri 10
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Tue 14
now
Errors accessing the sending web application (Incident 5334)
Started 7 Jul 2026 20:55:23 (8 days ago), resolved 9 Jul 2026 17:22:09 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
A small subset of customers may see errors accessing the sending web application. We are actively investigating the underlying cause.
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA3
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Tue 14
now
Errors accessing the sending web application (Incident 5334)
Started 7 Jul 2026 20:55:23 (8 days ago), resolved 9 Jul 2026 17:22:09 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
A small subset of customers may see errors accessing the sending web application. We are actively investigating the underlying cause.
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
NA4
Wed 8
Thu 9
Fri 10
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Sun 12
Mon 13
Tue 14
now
Errors accessing the sending web application (Incident 5334)
Started 7 Jul 2026 20:55:23 (8 days ago), resolved 9 Jul 2026 17:22:09 (6 days ago)
Minor Incident
Resolved
NA1
NA2
NA3
NA4
A small subset of customers may see errors accessing the sending web application. We are actively investigating the underlying cause.
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
USFED
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DEMO
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Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Started 14 Jul 2026 17:09:21 (1 day ago), resolved 14 Jul 2026 19:08:44 (1 day ago)
Minor Incident
Resolved
AU
CA
EU
JP1
NA1
More...
LexisNexis has been made aware of the issue and are currently investigating.
Docusign CLM
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EU11
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Some customers may not able to open any CLM documents (Incident 5375)
Started 13 Jul 2026 19:55:31 (2 days ago), resolved 13 Jul 2026 20:19:29 (2 days ago)
Minor Incident
Resolved
EU11
EU21
We have identified the issue and a fix is being implemented.
EU21
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Sun 12
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Tue 14
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Some customers may not able to open any CLM documents (Incident 5375)
Started 13 Jul 2026 19:55:31 (2 days ago), resolved 13 Jul 2026 20:19:29 (2 days ago)
Minor Incident
Resolved
EU11
EU21
We have identified the issue and a fix is being implemented.
NA11
Wed 8
Thu 9
Fri 10
Sat 11
Sun 12
Mon 13
Tue 14
now
Some Document Generation customers are being redirected to the CLM home page (Incident 5384)
Started 14 Jul 2026 20:48:24 (1 day ago), resolved 15 Jul 2026 01:49:49 (21 hours ago)
Minor Incident
Resolved
NA11
We are actively investigating this issue.
NA21
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UAT NA11
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DEMO S1
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Docusign Trusted Service Provider
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PROD
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Docusign Rooms
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PROD
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Docusign Forms
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Docusign Notary
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Docusign Insight
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DEMO
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Docusign Corporate
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Headquarters
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Customer Support
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Learning Portal
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Docusign Third Party Services
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Docusign.com Hosting
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Salesforce
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AWS ec2-us-west-2
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Akamai Global Traffic Management
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Spreedly Core Transactional API
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Docusign Alternatives
Commonly Used Together
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