CVaaS Status

Resolved: This incident is resolved

Monitoring: We're currently monitoring the cluster.

Investigating: We are currently experiencing high device streaming latency on this affected cluster.

Some impact may be user visible, such as:

• A delay in processing streamed device data. Some events such as "Device stopped streaming" or "Streaming Latency Breached Threshold" may fire as a result of this. In this case, the device updates are behind schedule and will be processed with some delay during the impact window.
• There may be some stale data, or sporadic timeouts viewing parts of the UI.
• Some provisioning features may be delayed or timeout due to the high latency.

The latency is due to a database operation that is currently in progress. Thank you for your patience.

Resolved: This incident has been resolved.

Identified: We are currently experiencing high device streaming latency on this affected cluster.

Some impact may be user visible, such as:

• A delay in processing streamed device data. Some events such as "Device stopped streaming" or "Streaming Latency Breached Threshold" may fire as a result of this. In this case, the device updates are behind schedule and will be processed with some delay during the impact window.
• There may be some stale data, or sporadic timeouts viewing parts of the UI.
• Some provisioning features may be delayed or timeout due to the high latency.

We are currently investigating the issue and working on mitigation. Thank you for your patience.