Alation Cloud Service Status

Resolved: This incident has been resolved.

Monitoring: Service has been restored, and any impacted customers should now be fully operational. We are continuing to monitor closely and will update this page promptly if any additional issues arise.

Investigating: We are investigating an issue where the internal Alation service is currently unavailable, which may impact Alation functionality. Our team is actively working to identify the root cause and restore service as quickly as possible.

Resolved: Incident resolved. We’ll continue routine monitoring and will follow up if anything changes.”

Monitoring: Service has been restored for the tenants that experienced failures. We are actively monitoring the infrastructure and application to validate expected behaviour.

Identified: Most tenants have recovered. A small subset of tenants still remains impacted; we’re continuing targeted remediation

Identified: Service has been restored for the majority of tenants. We have identified an issue affecting a small subset of tenants that are still experiencing errors and/or degraded performance. Targeted remediation is in progress to recover the remaining impacted tenants.

Investigating: Alation service has recovered for most tenants and is operating normally. However, a limited number of tenants are still experiencing service disruption (login failures, timeouts, or degraded performance). Our engineering team is actively working with priority to restore service for the remaining affected tenants.

Resolved: This incident has been resolved, and Alation services are operating normally. We will continue to monitor to ensure stability.

Investigating: We have applied mitigation actions to stabilize the service. Availability is improving, but some users may continue to experience intermittent slowness or errors while systems recover.

Investigating: We are investigating an issue where the internal Alation service is currently unavailable, which may impact Alation functionality. Our team is actively working to identify the root cause and restore service as quickly as possible.