CleverTap System Status: check for CleverTap System outages and issues

Active Incidents

No active incidents

Recently Resolved Incidents

Some of our users are not able to login on EU1 due to underlying Cloudflare issue

Started 16 Sep 2024 05:07:54 (2 days ago), resolved 16 Sep 2024 05:25:47 (2 days ago)

Minor Incident

Resolved

Dashboard Reports

Cloudflare is facing issues with its European endpoints. Some of our customers were not able to login to the dashboard. Campaigns/exports/ingestion is working as normal. We have bypassed Cloudflare and directly routed the traffic to our endpoints. The dashboard is working now. We will update this incident shortly.

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CleverTap System Outage Survival Guide

A step-by-step guide to help you survive a CleverTap System outage

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CleverTap System Components

CleverTap System

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Some of our users are not able to login on EU1 due to underlying Cloudflare issue

Started 16 Sep 2024 05:07:54 (2 days ago), resolved 16 Sep 2024 05:25:47 (2 days ago)

Minor Incident

Resolved

Dashboard Reports

Cloudflare is facing issues with its European endpoints. Some of our customers were not able to login to the dashboard. Campaigns/exports/ingestion is working as normal. We have bypassed Cloudflare and directly routed the traffic to our endpoints. The dashboard is working now. We will update this incident shortly.

See all updates

Campaign Delivery

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Data Exports

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Campaign Delivery

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Data Exports

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Optimizely Service Configured Commerce – NA Region

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Configured Commerce - Degradation of sandbox environments in US region

Started 30 Aug 2024 15:05:40 (19 days ago), still ongoing

Minor Incident

Identified

Configured Commerce – NA Region

We are currently aware of an active incident with a third party supplier that is impacting Configured Commerce sandbox environments in the US region. We are continuing to work with our third party supplier to get this resolved as soon as possible. Updates will be posted here as soon as they become available.

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SegMetrics

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Retreaver

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KARTE

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KARTE Message

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Messageβ機能で障害が発生していました

Started 17 Sep 2024 05:17:05 (1 day ago), still ongoing

Critical Incident

Monitoring

KARTE Message

Messageβ機能で障害が発生しています。想定される主な影響は次の通りです。

■ 対象プロジェクト

KARTE Messageßをご利用中のプロジェクト

■ 発生している現象

KARTE Messageßのキャンペーン配信開始が遅延しています。
KARTE Messageßの一部キャンペーンが配信に失敗しております。

現在、開発チームが原因を調査中です。約1時間以内に続報を掲載します。

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CleverTap System Status

Real-time updates of CleverTap System issues and outages

CleverTap System status is Operational

Dashboard Reports

Active Incidents

Recently Resolved Incidents

CleverTap System Outage Survival Guide

CleverTap System Components

CleverTap System United States

API Ingestion

SDK Ingestion

SFTP Imports

Dashboard Reports

Campaign Delivery

Data Exports

CleverTap System Europe

API Ingestion

SDK Ingestion

SFTP Imports

Dashboard Reports

Campaign Delivery

Data Exports

CleverTap System Singapore

API Ingestion

SDK Ingestion

SFTP Imports

Dashboard Reports

Campaign Delivery

Data Exports

CleverTap System India

API Ingestion

SDK Ingestion

SFTP Imports

Dashboard Reports

Campaign Delivery

Data Exports

CleverTap System Alternatives

Optimizely Service Configured Commerce – NA Region

KARTE Message

Commonly Used Together