Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Operational
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Event Export
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Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Experimentation E3 Export File Availability
Started 16 Apr 2025 15:20:10 (5 days ago), resolved 16 Apr 2025 20:01:12 (5 days ago)
Minor Incident
Resolved
Event Export
E3 export files for yesterday (15 April 2025) are not yet available. We are investigating the cause and will update here when we have resolution.
PIM background jobs stalling
Started 14 Apr 2025 20:49:46 (7 days ago), resolved 16 Apr 2025 16:42:25 (5 days ago)
Minor Incident
Resolved
Configured Commerce: Product Information Management (PIM) – NA Region
We are currently investigating an issue causing our background PIM jobs to stall. As a result, some jobs are remaining in the queue for an extended period of time. Our team is actively working on identifying the root cause and implementing a resolution as quickly as possible
Optimizely Service Outage Survival Guide
A step-by-step guide to help you survive a Optimizely Service outage
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Optimizely Service Components
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Optimizely Service Optimizely Support
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Telephone
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Support Portal
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Optimizely Service Digital Experience Cloud Service - APAC Region
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Australia East
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Australia Southeast
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Japan East
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Southeast Asia
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Optimizely Service Digital Experience Cloud Service - EMEA Region
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North Europe
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West Europe
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Norway East
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Sweden Central
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UK South
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UAE North
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Optimizely Service Digital Experience Cloud Service - NA Region
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Canada East
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Canada Central
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East US
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East US 2
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North Central US
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West US
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West US 2
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Optimizely Service Digital Experience Cloud Service - Management Portal
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Optimizely Service Search and Navigation - APAC Region
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Singapore
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Australia East
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Optimizely Service Search and Navigation - EMEA Region
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Norway East
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Sweden Central
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UK South
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North Europe
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Optimizely Service Search and Navigation - NA Region
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Canada East
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US East
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US West
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Optimizely Service Optimizely Graph - APAC Region
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Optimizely Service Optimizely Graph - EMEA Region
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Optimizely Service Optimizely Graph - NA Region
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Optimizely Service Optimizely Graph - NA Region
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East US
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Optimizely Service Optimizely Graph - UAEN Region
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Optimizely Service Everweb
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Canada East
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Datacenter SE1 (Stockholm)
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Datacenter SE2 (Stockholm)
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Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
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E-mail dispatch
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Bounce management
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Tracking
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Online versions of mailings
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Hosting of images and files
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Campaign user interface
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Campaign APIs (REST, HTTP, SOAP)
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Campaign E-Mail Submission via SMTP
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Campaign Secured File Transfer Service (SFTP)
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Custom Web- and Landing Pages
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Scheduled Jobs
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Optimizely Service Content Recommendations - APAC Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - EMEA Region
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Visitor Intelligence
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - NA Region
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Content Recommendations API
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Visitor Intelligence
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - CAEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Product Recommendations - EMEA Region
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Optimizely Service Product Recommendations - NA Region
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Optimizely Service Optimizely Data Platform - APAC Region
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Visitor Intelligence
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - EMEA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - NA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Campaigns
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Feature Experimentation
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Application UI
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Datafile Build Service
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SDKs
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Results Page
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Event Pipeline
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Optimizely REST API
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Experiment Collaboration
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Full Stack (Legacy)
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Optimizely Service Web Experimentation
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Integrations
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Snippet Delivery
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Snippet Building
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Recommendations
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App UI
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Visual Editor
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DCP
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List Attributes
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Preview Mode
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Results API
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Events API
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Event Export
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Experimentation E3 Export File Availability
Started 16 Apr 2025 15:20:10 (5 days ago), resolved 16 Apr 2025 20:01:12 (5 days ago)
Minor Incident
Resolved
Event Export
E3 export files for yesterday (15 April 2025) are not yet available. We are investigating the cause and will update here when we have resolution.
Optimizely Service Performance Edge
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Data file build and Prop
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Edge Decider (CDN worker)
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Optimizely Service General
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Optimizely Identity
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Optimizely Admin Center
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Optimizely Service Configured Commerce – APAC Region
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Optimizely Service Configured Commerce – EMEA Region
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Optimizely Service Configured Commerce – NA Region
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Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region
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Sun 20
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PIM background jobs stalling
Started 14 Apr 2025 20:49:46 (7 days ago), resolved 16 Apr 2025 16:42:25 (5 days ago)
Minor Incident
Resolved
Configured Commerce: Product Information Management (PIM) – NA Region
We are currently investigating an issue causing our background PIM jobs to stall. As a result, some jobs are remaining in the queue for an extended period of time. Our team is actively working on identifying the root cause and implementing a resolution as quickly as possible
Optimizely Service Content Marketing Platform
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Library
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Plan
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Requests
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Open API
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Analytics
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Optimizely Service Netspring
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