Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Partially Degraded Service
North Europe
Optimizely Service Configured Commerce – NA Region
Active Incidents
We are currently aware of an active incident with a third party supplier that is impacting Configured Commerce sandbox environments in the US region. We are continuing to work with our third party supplier to get this resolved as soon as possible. Updates will be posted here as soon as they become available.
Recently Resolved Incidents
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region, EMEA23 . A subset of clients will be experiencing high latency or 5xx-errors.
We will post additional updates hourly or when we have information available. Thank you for your patience.
Optimizely Service Outage Survival Guide
Optimizely Service Components
Optimizely Service Optimizely Support
Telephone
Support Portal
Optimizely Service Digital Experience Cloud Service - APAC Region
Australia East
Australia Southeast
Japan East
Southeast Asia
Optimizely Service Digital Experience Cloud Service - EMEA Region
North Europe
West Europe
Norway East
Sweden Central
UK South
UAE North
Optimizely Service Digital Experience Cloud Service - NA Region
Canada East
Canada Central
East US
East US 2
North Central US
West US
West US 2
Optimizely Service Digital Experience Cloud Service - Management Portal
Optimizely Service Search and Navigation - APAC Region
Singapore
Australia East
Optimizely Service Search and Navigation - EMEA Region
Norway East
Sweden Central
UK South
North Europe
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region, EMEA23 . A subset of clients will be experiencing high latency or 5xx-errors.
We will post additional updates hourly or when we have information available. Thank you for your patience.
Optimizely Service Search and Navigation - NA Region
Canada East
US East
US West
Optimizely Service Optimizely Graph - APAC Region
Optimizely Service Optimizely Graph - EMEA Region
Optimizely Service Optimizely Graph - NA Region
Optimizely Service Optimizely Graph - NA Region
East US
Optimizely Service Optimizely Graph - UAEN Region
Optimizely Service Everweb
Canada East
Datacenter SE1 (Stockholm)
Datacenter SE2 (Stockholm)
Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
E-mail dispatch
Bounce management
Tracking
Online versions of mailings
Hosting of images and files
Campaign user interface
Campaign APIs (REST, HTTP, SOAP)
Campaign E-Mail Submission via SMTP
Campaign Secured File Transfer Service (SFTP)
Custom Web- and Landing Pages
Scheduled Jobs
Optimizely Service Content Recommendations - APAC Region
Content Recommendations API
Content Recommendations Management Interface
Visitor Intelligence
Optimizely Service Content Recommendations - EMEA Region
Content Recommendations API
Content Recommendations Management Interface
Visitor Intelligence
Optimizely Service Content Recommendations - NA Region
Content Recommendations API
Content Recommendations Management Interface
Visitor Intelligence
Optimizely Service Content Recommendations - CAEA Region
Content Recommendations API
Content Recommendations Management Interface
Visitor Intelligence
Optimizely Service Product Recommendations - EMEA Region
Optimizely Service Product Recommendations - NA Region
Optimizely Service Optimizely Data Platform - APAC Region
ODP Application
Event Collection
Data Ingestion and Processing
Core App Experiences
Optimizely Connect Platform
Optimizely Service Optimizely Data Platform - EMEA Region
ODP Application
Event Collection
Data Ingestion and Processing
Core App Experiences
Optimizely Connect Platform
Optimizely Service Optimizely Data Platform - NA Region
ODP Application
Event Collection
Data Ingestion and Processing
Campaigns
Core App Experiences
Optimizely Connect Platform
Optimizely Service Feature Experimentation
Application UI
Datafile Build Service
SDKs
Results Page
Event Pipeline
Optimizely REST API
Experiment Collaboration
Full Stack (Legacy)
Optimizely Service Web Experimentation
Integrations
Snippet Delivery
Snippet Building
Recommendations
App UI
Visual Editor
DCP
List Attributes
Preview Mode
Results API
Events API
Event Export
Optimizely Service Performance Edge
Data file build and Prop
Edge Decider (CDN worker)
Optimizely Service General
Optimizely Identity
Optimizely Admin Center
Optimizely Service Configured Commerce – APAC Region
Optimizely Service Configured Commerce – EMEA Region
Optimizely Service Configured Commerce – NA Region
We are currently aware of an active incident with a third party supplier that is impacting Configured Commerce sandbox environments in the US region. We are continuing to work with our third party supplier to get this resolved as soon as possible. Updates will be posted here as soon as they become available.