Optimizely Service Status: check for Optimizely Service outages and issues

Optimizely Service status is Operational

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Application UI

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Optimizely REST API

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See all 176 Optimizely Service components

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Active Incidents

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Recently Resolved Incidents

Flags permission issue.

Started 20 May 2026 09:42:11 (6 days ago), resolved 20 May 2026 11:30:17 (6 days ago)

Critical Incident

Resolved

Application UI

Optimizely REST API

We are currently investigating the issue.

See all updates

Optimizely Service Outage Survival Guide

A step-by-step guide to help you survive a Optimizely Service outage

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Telephone

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Support Portal - optimizely.com/support

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World Developer Forum - world.optimizely.com

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Nuget CMS/Commerce package feed - nuget.optimizely.com

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Search & Navigation Demo Portal - find.optimizely.com

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UK South

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North Central US

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West US

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Optimizely Service Digital Experience Cloud Service - Management Portal

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Optimizely Service CMS SaaS - APAC Region

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Australia East

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Optimizely Service CMS SaaS - EMEA Region

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North Europe

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UAE North

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Optimizely Service CMS SaaS - NA Region

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East US

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Optimizely Service Search and Navigation - APAC Region

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Singapore

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Optimizely Service Optimizely Graph - NA Region

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Australia East

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East US

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Optimizely Service Search and Navigation - EMEA Region

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Canada East

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Norway East

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Sweden Central

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UK South

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North Europe

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Optimizely Service Search and Navigation - NA Region

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Canada East

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US East

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US West

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Optimizely Service Optimizely Graph - APAC Region

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Optimizely Service Optimizely Graph - EMEA Region

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Optimizely Service Optimizely Graph - NA Region

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Optimizely Service Optimizely Graph - UAEN Region

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Optimizely Service Everweb

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Datacenter SE1 (Stockholm)

Tue 19

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Datacenter SE2 (Stockholm)

Tue 19

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Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region

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E-mail dispatch

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Visitor Intelligence

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Bounce management

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Tracking

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Online versions of mailings

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Hosting of images and files

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Campaign user interface

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now

Visitor Intelligence

Tue 19

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Campaign APIs (REST, HTTP, SOAP)

Tue 19

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now

Visitor Intelligence

Tue 19

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Fri 22

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now

Campaign E-Mail Submission via SMTP

Tue 19

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Fri 22

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Sun 24

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now

Campaign Secured File Transfer Service (SFTP)

Tue 19

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Fri 22

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now

Custom Web- and Landing Pages

Tue 19

Wed 20

Thu 21

Fri 22

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now

Scheduled Jobs

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Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Content Recommendations - APAC Region

Tue 19

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Mon 25

now

Content Recommendations API

Tue 19

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now

Content Recommendations Management Interface

Tue 19

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now

Visitor Intelligence

Tue 19

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now

Optimizely Service Content Recommendations - EMEA Region

Tue 19

Wed 20

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Mon 25

now

Content Recommendations API

Tue 19

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now

Content Recommendations Management Interface

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now

Optimizely Service Content Recommendations - NA Region

Tue 19

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now

Content Recommendations API

Tue 19

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Content Recommendations Management Interface

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Optimizely Service Content Recommendations - CAEA Region

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Content Recommendations API

Tue 19

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Content Recommendations Management Interface

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now

Optimizely Service Product Recommendations - EMEA Region - UK

Tue 19

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now

Optimizely Service Product Recommendations - EMEA Region

Tue 19

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Optimizely Service Product Recommendations - NA Region

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Product Recommendations Portal/UI

Tue 19

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Product Recommendations Data ingestion and processing

Tue 19

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Product Recommendations Tracker and Recommendations Engine

Tue 19

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now

Optimizely Service Product Recommendations - EMEA Region - Sweden

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Product Recommendations Portal/UI

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Product Recommendations Data ingestion and processing

Tue 19

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now

Product Recommendations Tracker and Recommendations Engine

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Optimizely Service Product Recommendations - NA Region - US

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now

Product Recommendations Portal/UI

Tue 19

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Sun 24

Mon 25

now

Product Recommendations Data ingestion and processing

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Product Recommendations Tracker and Recommendations Engine

Tue 19

Wed 20

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Sat 23

Sun 24

Mon 25

now

Optimizely Service Optimizely Data Platform - APAC Region

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now

ODP Application

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Event Collection

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Data Ingestion and Processing

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now

Core App Experiences

Tue 19

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now

Optimizely Connect Platform

Tue 19

Wed 20

Thu 21

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now

Optimizely Service Optimizely Data Platform - EMEA Region

Tue 19

Wed 20

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now

ODP Application

Tue 19

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now

Event Collection

Tue 19

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now

Data Ingestion and Processing

Tue 19

Wed 20

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now

Core App Experiences

Tue 19

Wed 20

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Mon 25

now

Optimizely Connect Platform

Tue 19

Wed 20

Thu 21

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Sun 24

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now

Optimizely Service Optimizely Data Platform - NA Region

Tue 19

Wed 20

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Sun 24

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now

ODP Application

Tue 19

Wed 20

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now

Event Collection

Tue 19

Wed 20

Thu 21

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now

Data Ingestion and Processing

Tue 19

Wed 20

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Sun 24

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now

Campaigns

Tue 19

Wed 20

Thu 21

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Sun 24

Mon 25

now

Core App Experiences

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Connect Platform

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Feature Experimentation

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Application UI

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Flags permission issue.

Started 20 May 2026 09:42:11 (6 days ago), resolved 20 May 2026 11:30:17 (6 days ago)

Critical Incident

Resolved

Application UI

Optimizely REST API

We are currently investigating the issue.

See all updates

Datafile Build Service

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

SDKs

Tue 19

Wed 20

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Mon 25

now

Results Page

Tue 19

Wed 20

Thu 21

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Mon 25

now

Event Pipeline

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely REST API

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Flags permission issue.

Started 20 May 2026 09:42:11 (6 days ago), resolved 20 May 2026 11:30:17 (6 days ago)

Critical Incident

Resolved

Application UI

Optimizely REST API

We are currently investigating the issue.

See all updates

Experiment Collaboration

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Full Stack (Legacy)

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Results API

Tue 19

Wed 20

Thu 21

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Sat 23

Sun 24

Mon 25

now

Events API

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Event Export

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Web Experimentation

Tue 19

Wed 20

Thu 21

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Mon 25

now

Integrations

Tue 19

Wed 20

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now

Snippet Delivery

Tue 19

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now

Snippet Building

Tue 19

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now

Recommendations

Tue 19

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now

App UI

Tue 19

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Sun 24

Mon 25

now

Visual Editor

Tue 19

Wed 20

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Sun 24

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now

DCP

Tue 19

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now

List Attributes

Tue 19

Wed 20

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Sun 24

Mon 25

now

Preview Mode

Tue 19

Wed 20

Thu 21

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Sun 24

Mon 25

now

Results API

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Events API

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Event Export

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Edge Delivery

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Manifest Creation

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service AI Optimization

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Contextual Bandits

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Multi-Armed Bandits

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Adaptive Audiences

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Performance Edge

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Data file build and Prop

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Edge Decider (CDN worker)

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service General

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Identity

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Admin Center

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Configured Commerce – APAC Region

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Configured Commerce – EMEA Region

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Configured Commerce – NA Region

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Content Marketing Platform

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Library

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Plan

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Requests

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Open API

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Analytics

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Optimizely Analytics (Netspring)

Tue 19

Wed 20

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Fri 22

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Sun 24

Mon 25

now

Optimizely Service Optimizely Opal

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Opal Chat

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Opal Backend

Tue 19

Wed 20

Thu 21

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Sat 23

Sun 24

Mon 25

now

Opal Tools

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Opal Agents

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Opal Retrieval Engine

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

Mon 25

now

Optimizely Service Alternatives

SegMetrics

MadKudu

Lucky Orange

ReviewTrackers

CleverTap System

ClickMagick

Invoca

Retreaver

Commonly Used Together

Livestorm

fabric.

Gather

Searchspring Public

CopyAI

Flow

Nutshell

Airtable

Streak

Assembled

Shorthand

Trello

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