Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Operational
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Optimizely Service Digital Experience Cloud Service - Management Portal
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US East
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Application UI
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
'Something went wrong' error when saving Ruleset
Started 15 Jan 2025 23:02:45 (2 days ago), resolved 16 Jan 2025 00:13:15 (2 days ago)
Minor Incident
Resolved
Application UI
We are currently investigating reports of 'Something went wrong' errors when saving changes to a Ruleset.
DXP Management portal - Degraded performance and availability
Started 13 Jan 2025 08:51:38 (5 days ago), resolved 13 Jan 2025 13:09:39 (5 days ago)
Minor Incident
Resolved
Digital Experience Cloud Service - Management Portal
We are currently experiencing issues with the DXP Management Portal. Performance may be slow when accessing the page, and you may not be able to see a project or perform deployments. We are investigating and will provide updates as follows.
Performance issue on the Search & Navigation in US East
Started 10 Jan 2025 14:55:45 (8 days ago), resolved 13 Jan 2025 12:15:26 (5 days ago)
Minor Incident
Resolved
US East
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US/NA region, [USEA08]. A subset of clients may be experiencing high latency.
We will post additional updates as we have information available. Thank you for your patience.
Optimizely Service Outage Survival Guide
A step-by-step guide to help you survive a Optimizely Service outage
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Optimizely Service Components
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Optimizely Service Optimizely Support
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Telephone
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Support Portal
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Optimizely Service Digital Experience Cloud Service - APAC Region
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Australia East
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Southeast Asia
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Optimizely Service Digital Experience Cloud Service - EMEA Region
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North Europe
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West Europe
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Sweden Central
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UK South
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UAE North
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Optimizely Service Digital Experience Cloud Service - NA Region
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Canada East
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Canada Central
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East US
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East US 2
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North Central US
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West US
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West US 2
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Optimizely Service Digital Experience Cloud Service - Management Portal
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DXP Management portal - Degraded performance and availability
Started 13 Jan 2025 08:51:38 (5 days ago), resolved 13 Jan 2025 13:09:39 (5 days ago)
Minor Incident
Resolved
Digital Experience Cloud Service - Management Portal
We are currently experiencing issues with the DXP Management Portal. Performance may be slow when accessing the page, and you may not be able to see a project or perform deployments. We are investigating and will provide updates as follows.
Optimizely Service Search and Navigation - APAC Region
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Singapore
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Australia East
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Optimizely Service Search and Navigation - EMEA Region
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Norway East
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Sweden Central
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UK South
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North Europe
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Optimizely Service Search and Navigation - NA Region
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Canada East
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US East
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Performance issue on the Search & Navigation in US East
Started 10 Jan 2025 14:55:45 (8 days ago), resolved 13 Jan 2025 12:15:26 (5 days ago)
Minor Incident
Resolved
US East
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US/NA region, [USEA08]. A subset of clients may be experiencing high latency.
We will post additional updates as we have information available. Thank you for your patience.
US West
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Optimizely Service Optimizely Graph - APAC Region
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Optimizely Service Optimizely Graph - EMEA Region
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Optimizely Service Optimizely Graph - NA Region
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Optimizely Service Optimizely Graph - NA Region
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Optimizely Service Optimizely Graph - UAEN Region
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East US
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Canada East
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Optimizely Service Everweb
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Datacenter SE1 (Stockholm)
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Datacenter SE2 (Stockholm)
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Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
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E-mail dispatch
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Bounce management
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Tracking
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Online versions of mailings
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Hosting of images and files
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Campaign user interface
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Campaign APIs (REST, HTTP, SOAP)
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Campaign E-Mail Submission via SMTP
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Campaign Secured File Transfer Service (SFTP)
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Custom Web- and Landing Pages
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Scheduled Jobs
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Optimizely Service Content Recommendations - APAC Region
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - EMEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - NA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - CAEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Product Recommendations - EMEA Region
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Optimizely Service Product Recommendations - NA Region
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Optimizely Service Optimizely Data Platform - APAC Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - EMEA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - NA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Campaigns
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Feature Experimentation
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Application UI
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'Something went wrong' error when saving Ruleset
Started 15 Jan 2025 23:02:45 (2 days ago), resolved 16 Jan 2025 00:13:15 (2 days ago)
Minor Incident
Resolved
Application UI
We are currently investigating reports of 'Something went wrong' errors when saving changes to a Ruleset.
Datafile Build Service
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SDKs
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Results Page
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Event Pipeline
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Optimizely REST API
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Experiment Collaboration
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Full Stack (Legacy)
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Optimizely Service Web Experimentation
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Integrations
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Snippet Delivery
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Snippet Building
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Recommendations
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App UI
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Visual Editor
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DCP
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List Attributes
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Preview Mode
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Results API
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Events API
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Event Export
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Optimizely Service Performance Edge
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Data file build and Prop
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Edge Decider (CDN worker)
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Optimizely Service General
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Optimizely Identity
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Optimizely Admin Center
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Optimizely Service Configured Commerce – APAC Region
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Optimizely Service Configured Commerce – EMEA Region
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Optimizely Service Configured Commerce – NA Region
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Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region
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Optimizely Service Content Marketing Platform
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Library
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Plan
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Requests
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Open API
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Analytics
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Optimizely Service Alternatives
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