Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Operational
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Content Recommendations Management Interface
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Active Incidents
No active incidents
Recently Resolved Incidents
Content Recommendations - Intermittent Dashboard Issues in APAC region
Started 9 Apr 2026 08:50:04 (7 days ago), resolved 9 Apr 2026 10:31:14 (7 days ago)
Minor Incident
Resolved
Content Recommendations Management Interface
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
Optimizely Service Outage Survival Guide
A step-by-step guide to help you survive a Optimizely Service outage
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Optimizely Service Components
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Optimizely Service Digital Experience Cloud Service - NA Region
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Optimizely Service Digital Experience Cloud Service - Management Portal
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Optimizely Service CMS SaaS - APAC Region
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North Europe
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UAE North
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Optimizely Service CMS SaaS - NA Region
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East US
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Optimizely Service Search and Navigation - APAC Region
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Optimizely Service Optimizely Graph - NA Region
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Singapore
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Canada East
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Optimizely Service Search and Navigation - EMEA Region
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UK South
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North Europe
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Optimizely Service Search and Navigation - NA Region
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Canada East
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US East
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US West
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Optimizely Service Optimizely Graph - APAC Region
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Optimizely Service Optimizely Graph - EMEA Region
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Optimizely Service Optimizely Graph - NA Region
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Optimizely Service Everweb
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Datacenter SE2 (Stockholm)
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Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
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E-mail dispatch
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Visitor Intelligence
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Bounce management
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Tracking
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Online versions of mailings
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Hosting of images and files
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Visitor Intelligence
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Campaign user interface
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Campaign APIs (REST, HTTP, SOAP)
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Campaign E-Mail Submission via SMTP
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Visitor Intelligence
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Campaign Secured File Transfer Service (SFTP)
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Custom Web- and Landing Pages
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Scheduled Jobs
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Optimizely Service Content Recommendations - APAC Region
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Content Recommendations API
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Visitor Intelligence
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Content Recommendations Management Interface
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Content Recommendations - Intermittent Dashboard Issues in APAC region
Started 9 Apr 2026 08:50:04 (7 days ago), resolved 9 Apr 2026 10:31:14 (7 days ago)
Minor Incident
Resolved
Content Recommendations Management Interface
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
Optimizely Service Content Recommendations - EMEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - NA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - CAEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Product Recommendations - EMEA Region
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Optimizely Service Product Recommendations - EMEA Region - UK
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Product Recommendations Portal/UI
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Optimizely Service Product Recommendations - NA Region
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Service Product Recommendations - EMEA Region - Sweden
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Service Product Recommendations - NA Region - US
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Service Optimizely Data Platform - APAC Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - EMEA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - NA Region
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ODP Application
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Campaigns
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Datafile Build Service
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Full Stack (Legacy)
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Results API
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Events API
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Event Export
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Integrations
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Recommendations
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Events API
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Event Export
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Optimizely Service Edge Delivery
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Manifest Creation
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Optimizely Service AI Optimization
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Contextual Bandits
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Multi-Armed Bandits
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Data file build and Prop
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Edge Decider (CDN worker)
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Optimizely Service General
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Optimizely Identity
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Optimizely Admin Center
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Optimizely Service Configured Commerce – APAC Region
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Optimizely Service Configured Commerce – EMEA Region
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Optimizely Service Configured Commerce – NA Region
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Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region
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Optimizely Service Content Marketing Platform
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Library
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Plan
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Requests
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Open API
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Analytics
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Optimizely Service Optimizely Analytics (Netspring)
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Optimizely Service Optimizely Opal
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Opal Chat
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Opal Agents
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Opal Retrieval Engine
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Optimizely Service Alternatives
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