Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Under Maintenance
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Optimizely Service Digital Experience Cloud Service - APAC Region
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Content Graph Performance Degredation
Started 28 Oct 2026 17:27:11 (6 days ago), resolved 28 Oct 2026 20:00:15 (6 days ago)
Incident without Impact
Resolved
Optimizely Graph - APAC Region
Optimizely Graph - EMEA Region
Optimizely Graph - NA Region
Optimizely Graph - UAEN Region
Content Graph experienced http 500 and 404 errors, which we have remediated. We are continuing to monitor the health of the service closely.
Asset uploads failing in Optimizely CMP and DAM
Started 27 Oct 2026 15:51:36 (7 days ago), resolved 28 Oct 2026 07:13:07 (6 days ago)
Major Incident
Resolved
Library
Plan
Requests
We're aware of an issue where uploads are failing in Optimizely Content Marketing Platform (CMP) and Digital Asset Management (DAM). Users trying to upload assets may see an "Upload Error" message, and the upload won't finish.
Our Engineering team is investigating right now and is working to find the cause and restore normal upload behavior as quickly as possible.
We'll post more details on the investigation soon. We apologize for the disruption and thank you for your patience.
Optimizely Service Outage Survival Guide
A step-by-step guide to help you survive a Optimizely Service outage
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Optimizely Service Components
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Optimizely Service Optimizely Support
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Telephone
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Support Portal - optimizely.com/support
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Optimizely Service Optimizely Public Websites
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Optimizely main website - Optimizely.com
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World Developer Forum - world.optimizely.com
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Nuget CMS/Commerce package feed - nuget.optimizely.com
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Search & Navigation Demo Portal - find.optimizely.com
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Optimizely Service Digital Experience Cloud Service - APAC Region
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Australia East
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Australia Southeast
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Japan East
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Southeast Asia
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Optimizely Service Digital Experience Cloud Service - EMEA Region
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North Europe
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West Europe
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Norway East
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Sweden Central
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UK South
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UAE North
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Optimizely Service Digital Experience Cloud Service - NA Region
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Canada East
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Canada Central
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East US
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East US 2
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North Central US
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West US
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West US 2
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Optimizely Service Digital Experience Cloud Service - Management Portal
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Optimizely Service CMS SaaS - APAC Region
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Australia East
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Optimizely Service CMS SaaS - EMEA Region
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North Europe
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UAE North
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Optimizely Service CMS SaaS - NA Region
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East US
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East US 2
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Optimizely Service Search and Navigation - APAC Region
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Optimizely Service Optimizely Graph - NA Region
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Singapore
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Australia East
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East US
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Canada East
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Optimizely Service Search and Navigation - EMEA Region
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Norway East
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Sweden Central
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UK South
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North Europe
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Optimizely Service Search and Navigation - NA Region
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Canada East
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US East
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US West
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Optimizely Service Optimizely Graph - APAC Region
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Content Graph Performance Degredation
Started 28 Oct 2026 17:27:11 (6 days ago), resolved 28 Oct 2026 20:00:15 (6 days ago)
Incident without Impact
Resolved
Optimizely Graph - APAC Region
Optimizely Graph - EMEA Region
Optimizely Graph - NA Region
Optimizely Graph - UAEN Region
Content Graph experienced http 500 and 404 errors, which we have remediated. We are continuing to monitor the health of the service closely.
Optimizely Service Optimizely Graph - EMEA Region
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Content Graph Performance Degredation
Started 28 Oct 2026 17:27:11 (6 days ago), resolved 28 Oct 2026 20:00:15 (6 days ago)
Incident without Impact
Resolved
Optimizely Graph - APAC Region
Optimizely Graph - EMEA Region
Optimizely Graph - NA Region
Optimizely Graph - UAEN Region
Content Graph experienced http 500 and 404 errors, which we have remediated. We are continuing to monitor the health of the service closely.
Optimizely Service Optimizely Graph - NA Region
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Content Graph Performance Degredation
Started 28 Oct 2026 17:27:11 (6 days ago), resolved 28 Oct 2026 20:00:15 (6 days ago)
Incident without Impact
Resolved
Optimizely Graph - APAC Region
Optimizely Graph - EMEA Region
Optimizely Graph - NA Region
Optimizely Graph - UAEN Region
Content Graph experienced http 500 and 404 errors, which we have remediated. We are continuing to monitor the health of the service closely.
Optimizely Service Optimizely Graph - UAEN Region
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Content Graph Performance Degredation
Started 28 Oct 2026 17:27:11 (6 days ago), resolved 28 Oct 2026 20:00:15 (6 days ago)
Incident without Impact
Resolved
Optimizely Graph - APAC Region
Optimizely Graph - EMEA Region
Optimizely Graph - NA Region
Optimizely Graph - UAEN Region
Content Graph experienced http 500 and 404 errors, which we have remediated. We are continuing to monitor the health of the service closely.
Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
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Optimizely Service Everweb
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E-mail dispatch
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Datacenter SE1 (Stockholm)
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Bounce management
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Datacenter SE2 (Stockholm)
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Tracking
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Online versions of mailings
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Hosting of images and files
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Visitor Intelligence
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Campaign user interface
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Campaign APIs (REST, HTTP, SOAP)
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Campaign E-Mail Submission via SMTP
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Visitor Intelligence
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Campaign Secured File Transfer Service (SFTP)
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Custom Web- and Landing Pages
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Scheduled Jobs
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Visitor Intelligence
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Optimizely Service Content Recommendations - APAC Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - EMEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - NA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - CAEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Product Recommendations - EMEA Region - UK
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Service Product Recommendations - EMEA Region
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Optimizely Service Product Recommendations - EMEA Region - Sweden
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Optimizely Service Product Recommendations - NA Region
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Service Product Recommendations - NA Region - US
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Service Optimizely Connect Platform - APAC Region
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Portal UI
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App development services
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App runtime
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Optimizely Service Optimizely Connect Platform - EMEA Region
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Portal UI
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Optimizely Connect Platform
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App development services
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App runtime
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Optimizely Service Optimizely Connect Platform - NA Region
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Portal UI
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App development services
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App runtime
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - APAC Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Service Optimizely Data Platform - EMEA Region
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ODP Application
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Optimizely Connect Platform
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Service Optimizely Data Platform - NA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Campaigns
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Core App Experiences
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Optimizely Service Feature Experimentation
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Application UI
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Datafile Build Service
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SDKs
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Results Page
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Event Pipeline
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Optimizely REST API
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Experiment Collaboration
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Full Stack (Legacy)
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Results API
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Events API
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Event Export
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Optimizely Service Web Experimentation
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Integrations
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Snippet Delivery
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Snippet Building
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Recommendations
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App UI
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Visual Editor
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DCP
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List Attributes
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Preview Mode
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Results API
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Events API
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Event Export
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Optimizely Service Edge Delivery
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Manifest Creation
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Optimizely Service AI Optimization
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Contextual Bandits
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Multi-Armed Bandits
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Adaptive Audiences
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Optimizely Service Performance Edge
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Data file build and Prop
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Edge Decider (CDN worker)
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Optimizely Service General
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Optimizely Identity
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Optimizely Admin Center
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Optimizely Service Configured Commerce – APAC Region
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Optimizely Service Configured Commerce – EMEA Region
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Optimizely Service Configured Commerce – NA Region
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Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region
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Optimizely Service Content Marketing Platform
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Library
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Asset uploads failing in Optimizely CMP and DAM
Started 27 Oct 2026 15:51:36 (7 days ago), resolved 28 Oct 2026 07:13:07 (6 days ago)
Major Incident
Resolved
Library
Plan
Requests
We're aware of an issue where uploads are failing in Optimizely Content Marketing Platform (CMP) and Digital Asset Management (DAM). Users trying to upload assets may see an "Upload Error" message, and the upload won't finish.
Our Engineering team is investigating right now and is working to find the cause and restore normal upload behavior as quickly as possible.
We'll post more details on the investigation soon. We apologize for the disruption and thank you for your patience.
Plan
Tue 27
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Sun 1
Mon 2
now
Asset uploads failing in Optimizely CMP and DAM
Started 27 Oct 2026 15:51:36 (7 days ago), resolved 28 Oct 2026 07:13:07 (6 days ago)
Major Incident
Resolved
Library
Plan
Requests
We're aware of an issue where uploads are failing in Optimizely Content Marketing Platform (CMP) and Digital Asset Management (DAM). Users trying to upload assets may see an "Upload Error" message, and the upload won't finish.
Our Engineering team is investigating right now and is working to find the cause and restore normal upload behavior as quickly as possible.
We'll post more details on the investigation soon. We apologize for the disruption and thank you for your patience.
Requests
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Asset uploads failing in Optimizely CMP and DAM
Started 27 Oct 2026 15:51:36 (7 days ago), resolved 28 Oct 2026 07:13:07 (6 days ago)
Major Incident
Resolved
Library
Plan
Requests
We're aware of an issue where uploads are failing in Optimizely Content Marketing Platform (CMP) and Digital Asset Management (DAM). Users trying to upload assets may see an "Upload Error" message, and the upload won't finish.
Our Engineering team is investigating right now and is working to find the cause and restore normal upload behavior as quickly as possible.
We'll post more details on the investigation soon. We apologize for the disruption and thank you for your patience.
Open API
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Analytics
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Optimizely Service Optimizely Analytics (Netspring)
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Optimizely Service Optimizely Opal
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Opal Chat
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Opal Backend
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Opal Tools
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Opal Agents
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Opal Retrieval Engine
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Optimizely Service Optimizely Analytics
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app.netspring.io
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analytics.optimizely.com
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