Optimizely Service Status: check for Optimizely Service outages and issues

Optimizely Service status is Operational

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now

West US

Sat 18

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now

Content Recommendations API

Sat 18

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now

Content Recommendations Management Interface

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now

Optimizely Identity

Sat 18

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now

See all 188 Optimizely Service components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Digital Experience Platform (DXP) West US

Started 23 Jul 2026 15:10:46 (2 days ago), resolved 23 Jul 2026 20:34:14 (2 days ago)

Minor Incident

Resolved

West US

We are currently investigating an issue reported for customer located in the West US Azure DC.

We will provide additional updates as soon as they become available. Thank you for your patience!

See all updates

Login results in 429 error

Started 23 Jul 2026 15:26:25 (2 days ago), resolved 23 Jul 2026 18:41:49 (2 days ago)

Major Incident

Resolved

Optimizely Identity

We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.

See all updates

Content Recommendations - Degraded performance in North America region

Started 23 Jul 2026 06:57:28 (3 days ago), resolved 23 Jul 2026 09:35:01 (2 days ago)

Minor Incident

Resolved

Content Recommendations API

Content Recommendations Management Interface

We are investigating an issue affecting the Content Recommendations service in the North America region. Users may experience increased latency, delayed recommendation updates, or intermittent failures with search and indexing operations.

We are continuing our investigation and will provide an update as soon as more information becomes available. Thank you for you patience!

See all updates

Optimizely Service Outage Survival Guide

A step-by-step guide to help you survive a Optimizely Service outage

NaN%

Optimizely Service Components

Optimizely Service

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Optimizely Service Optimizely Support

Sat 18

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E-mail

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Telephone

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Support Portal - optimizely.com/support

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Optimizely Service Optimizely Public Websites

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Optimizely main website - Optimizely.com

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World Developer Forum - world.optimizely.com

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Nuget CMS/Commerce package feed - nuget.optimizely.com

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Search & Navigation Demo Portal - find.optimizely.com

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Optimizely Service Digital Experience Cloud Service - APAC Region

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now

Australia East

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Australia Southeast

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now

Japan East

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now

Southeast Asia

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Optimizely Service Digital Experience Cloud Service - EMEA Region

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now

North Europe

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now

West Europe

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now

Norway East

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now

Sweden Central

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now

UK South

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now

UAE North

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now

Optimizely Service Digital Experience Cloud Service - NA Region

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now

Canada East

Sat 18

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now

Canada Central

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now

East US

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now

East US 2

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now

North Central US

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now

West US

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now

Digital Experience Platform (DXP) West US

Started 23 Jul 2026 15:10:46 (2 days ago), resolved 23 Jul 2026 20:34:14 (2 days ago)

Minor Incident

Resolved

West US

We are currently investigating an issue reported for customer located in the West US Azure DC.

We will provide additional updates as soon as they become available. Thank you for your patience!

See all updates

West US 2

Sat 18

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now

Optimizely Service Digital Experience Cloud Service - Management Portal

Sat 18

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now

Optimizely Service CMS SaaS - APAC Region

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now

Australia East

Sat 18

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now

Optimizely Service CMS SaaS - EMEA Region

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now

North Europe

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now

UAE North

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Optimizely Service CMS SaaS - NA Region

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now

East US

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now

East US 2

Sat 18

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Optimizely Service Search and Navigation - APAC Region

Sat 18

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now

Singapore

Sat 18

Sun 19

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now

Optimizely Service Optimizely Graph - NA Region

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now

East US

Sat 18

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Mon 20

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now

Australia East

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now

Optimizely Service Search and Navigation - EMEA Region

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Sun 19

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now

Canada East

Sat 18

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now

Norway East

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now

Sweden Central

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now

UK South

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now

North Europe

Sat 18

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Optimizely Service Search and Navigation - NA Region

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now

Canada East

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now

US East

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now

US West

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now

Optimizely Service Optimizely Graph - APAC Region

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Optimizely Service Optimizely Graph - EMEA Region

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Optimizely Service Optimizely Graph - NA Region

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Optimizely Service Optimizely Graph - UAEN Region

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Optimizely Service Everweb

Sat 18

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now

Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region

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now

Datacenter SE1 (Stockholm)

Sat 18

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now

E-mail dispatch

Sat 18

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now

Bounce management

Sat 18

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now

Datacenter SE2 (Stockholm)

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now

Tracking

Sat 18

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now

Online versions of mailings

Sat 18

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now

Hosting of images and files

Sat 18

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Mon 20

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now

Visitor Intelligence

Sat 18

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now

Campaign user interface

Sat 18

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now

Campaign APIs (REST, HTTP, SOAP)

Sat 18

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now

Campaign E-Mail Submission via SMTP

Sat 18

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now

Campaign Secured File Transfer Service (SFTP)

Sat 18

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now

Visitor Intelligence

Sat 18

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now

Custom Web- and Landing Pages

Sat 18

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now

Visitor Intelligence

Sat 18

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now

Scheduled Jobs

Sat 18

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now

Optimizely Service Content Recommendations - APAC Region

Sat 18

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now

Content Recommendations API

Sat 18

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Content Recommendations Management Interface

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now

Optimizely Service Content Recommendations - EMEA Region

Sat 18

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now

Content Recommendations API

Sat 18

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now

Visitor Intelligence

Sat 18

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now

Content Recommendations Management Interface

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now

Optimizely Service Content Recommendations - NA Region

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now

Content Recommendations API

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now

Content Recommendations - Degraded performance in North America region

Started 23 Jul 2026 06:57:28 (3 days ago), resolved 23 Jul 2026 09:35:01 (2 days ago)

Minor Incident

Resolved

Content Recommendations API

Content Recommendations Management Interface

We are investigating an issue affecting the Content Recommendations service in the North America region. Users may experience increased latency, delayed recommendation updates, or intermittent failures with search and indexing operations.

We are continuing our investigation and will provide an update as soon as more information becomes available. Thank you for you patience!

See all updates

Content Recommendations Management Interface

Sat 18

Sun 19

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now

Content Recommendations - Degraded performance in North America region

Started 23 Jul 2026 06:57:28 (3 days ago), resolved 23 Jul 2026 09:35:01 (2 days ago)

Minor Incident

Resolved

Content Recommendations API

Content Recommendations Management Interface

We are investigating an issue affecting the Content Recommendations service in the North America region. Users may experience increased latency, delayed recommendation updates, or intermittent failures with search and indexing operations.

We are continuing our investigation and will provide an update as soon as more information becomes available. Thank you for you patience!

See all updates

Optimizely Service Content Recommendations - CAEA Region

Sat 18

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now

Content Recommendations API

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now

Content Recommendations Management Interface

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now

Optimizely Service Product Recommendations - EMEA Region - UK

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now

Product Recommendations Portal/UI

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now

Product Recommendations Data ingestion and processing

Sat 18

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now

Product Recommendations Tracker and Recommendations Engine

Sat 18

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now

Optimizely Service Product Recommendations - EMEA Region

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now

Optimizely Service Product Recommendations - EMEA Region - Sweden

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now

Optimizely Service Product Recommendations - NA Region

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now

Product Recommendations Portal/UI

Sat 18

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now

Product Recommendations Data ingestion and processing

Sat 18

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now

Product Recommendations Tracker and Recommendations Engine

Sat 18

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now

Optimizely Service Product Recommendations - NA Region - US

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now

Product Recommendations Portal/UI

Sat 18

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now

Product Recommendations Data ingestion and processing

Sat 18

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now

Product Recommendations Tracker and Recommendations Engine

Sat 18

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now

Optimizely Service Optimizely Connect Platform - APAC Region

Sat 18

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now

Portal UI

Sat 18

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now

App development services

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now

App runtime

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Optimizely Service Optimizely Connect Platform - EMEA Region

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now

Portal UI

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now

Optimizely Connect Platform

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now

App development services

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now

App runtime

Sat 18

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now

Optimizely Service Optimizely Connect Platform - NA Region

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now

Portal UI

Sat 18

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now

App development services

Sat 18

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now

Optimizely Connect Platform

Sat 18

Sun 19

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now

App runtime

Sat 18

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Mon 20

Tue 21

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now

Optimizely Service Optimizely Data Platform - APAC Region

Sat 18

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now

ODP Application

Sat 18

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now

Event Collection

Sat 18

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now

Data Ingestion and Processing

Sat 18

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now

Core App Experiences

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now

Optimizely Service Optimizely Data Platform - EMEA Region

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now

ODP Application

Sat 18

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now

Optimizely Connect Platform

Sat 18

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now

Event Collection

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Mon 20

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now

Data Ingestion and Processing

Sat 18

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now

Core App Experiences

Sat 18

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Mon 20

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now

Optimizely Service Optimizely Data Platform - NA Region

Sat 18

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now

ODP Application

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now

Event Collection

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now

Data Ingestion and Processing

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now

Campaigns

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Mon 20

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Fri 24

now

Core App Experiences

Sat 18

Sun 19

Mon 20

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Thu 23

Fri 24

now

Optimizely Service Feature Experimentation

Sat 18

Sun 19

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Fri 24

now

Application UI

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Datafile Build Service

Sat 18

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Mon 20

Tue 21

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Thu 23

Fri 24

now

SDKs

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Results Page

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Event Pipeline

Sat 18

Sun 19

Mon 20

Tue 21

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Thu 23

Fri 24

now

Optimizely REST API

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Experiment Collaboration

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Full Stack (Legacy)

Sat 18

Sun 19

Mon 20

Tue 21

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Thu 23

Fri 24

now

Results API

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Events API

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Event Export

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Web Experimentation

Sat 18

Sun 19

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Tue 21

Wed 22

Thu 23

Fri 24

now

Integrations

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Snippet Delivery

Sat 18

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Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Snippet Building

Sat 18

Sun 19

Mon 20

Tue 21

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Fri 24

now

Recommendations

Sat 18

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Mon 20

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Fri 24

now

App UI

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Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Visual Editor

Sat 18

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Mon 20

Tue 21

Wed 22

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now

DCP

Sat 18

Sun 19

Mon 20

Tue 21

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Fri 24

now

List Attributes

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Preview Mode

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Results API

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Events API

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Event Export

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Edge Delivery

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Manifest Creation

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service AI Optimization

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Contextual Bandits

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Multi-Armed Bandits

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Adaptive Audiences

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Performance Edge

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Data file build and Prop

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Edge Decider (CDN worker)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service General

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Identity

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Login results in 429 error

Started 23 Jul 2026 15:26:25 (2 days ago), resolved 23 Jul 2026 18:41:49 (2 days ago)

Major Incident

Resolved

Optimizely Identity

We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.

See all updates

Optimizely Admin Center

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Configured Commerce – APAC Region

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Configured Commerce – EMEA Region

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Configured Commerce – NA Region

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Configured Commerce: Product Information Management (PIM) – NA Region

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Optimizely Service Content Marketing Platform

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Library

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Plan

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Requests

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Open API

Sat 18

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now

Analytics

Sat 18

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now

Optimizely Service Optimizely Analytics (Netspring)

Sat 18

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now

Optimizely Service Optimizely Opal

Sat 18

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Tue 21

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now

Opal Chat

Sat 18

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now

Opal Backend

Sat 18

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now

Opal Tools

Sat 18

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now

Opal Agents

Sat 18

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now

Opal Retrieval Engine

Sat 18

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now

Optimizely Service Alternatives

SegMetrics

MadKudu

Lucky Orange

ReviewTrackers

CleverTap System

ClickMagick

Invoca

Retreaver

Commonly Used Together

Livestorm

fabric.

Gather

Searchspring Public

CopyAI

Flow

Nutshell

Airtable

Streak

Assembled

Shorthand

Trello

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