Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Minor Service Outage
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North Europe
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West Europe
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Optimizely Service Search and Navigation - EMEA Region
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North Europe
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Active Incidents
Availability issue in the the EU Region
Started 1 Apr 2025 08:58:04 (10 minutes ago), still ongoing
Major Incident
Investigating
North Europe
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region. Clients will be experiencing high latency or 5xx-errors.
We will post additional updates once we obtain more information. Thank you for your patience.
Recently Resolved Incidents
Performance issue with Search and Navigation on EMEA26
Started 1 Apr 2025 04:24:47 (5 hours ago), resolved 1 Apr 2025 06:25:47 (3 hours ago)
Minor Incident
Resolved
North Europe
West Europe
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the Europe region - EMEA26. A subset of clients might experiencing high latency or 5xx-errors.
We will post additional updates when we have information available.
Thank you for your patience.
Optimizely Service Outage Survival Guide
A step-by-step guide to help you survive a Optimizely Service outage
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Optimizely Service Components
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Optimizely Service Optimizely Support
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Telephone
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Support Portal
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Optimizely Service Digital Experience Cloud Service - APAC Region
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Australia East
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Australia Southeast
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Southeast Asia
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Optimizely Service Digital Experience Cloud Service - EMEA Region
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North Europe
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Performance issue with Search and Navigation on EMEA26
Started 1 Apr 2025 04:24:47 (5 hours ago), resolved 1 Apr 2025 06:25:47 (3 hours ago)
Minor Incident
Resolved
North Europe
West Europe
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the Europe region - EMEA26. A subset of clients might experiencing high latency or 5xx-errors.
We will post additional updates when we have information available.
Thank you for your patience.
West Europe
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Performance issue with Search and Navigation on EMEA26
Started 1 Apr 2025 04:24:47 (5 hours ago), resolved 1 Apr 2025 06:25:47 (3 hours ago)
Minor Incident
Resolved
North Europe
West Europe
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the Europe region - EMEA26. A subset of clients might experiencing high latency or 5xx-errors.
We will post additional updates when we have information available.
Thank you for your patience.
Norway East
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Sweden Central
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UK South
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UAE North
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Optimizely Service Digital Experience Cloud Service - NA Region
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Canada East
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Canada Central
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East US
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East US 2
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North Central US
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West US
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West US 2
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Optimizely Service Digital Experience Cloud Service - Management Portal
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Optimizely Service Search and Navigation - APAC Region
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Singapore
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Australia East
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Optimizely Service Search and Navigation - EMEA Region
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Norway East
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Sweden Central
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UK South
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North Europe
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Availability issue in the the EU Region
Started 1 Apr 2025 08:58:04 (10 minutes ago), still ongoing
Major Incident
Investigating
North Europe
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region. Clients will be experiencing high latency or 5xx-errors.
We will post additional updates once we obtain more information. Thank you for your patience.
Optimizely Service Search and Navigation - NA Region
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Canada East
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US East
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US West
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Optimizely Service Optimizely Graph - APAC Region
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Optimizely Service Optimizely Graph - EMEA Region
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Optimizely Service Optimizely Graph - NA Region
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Optimizely Service Optimizely Graph - NA Region
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East US
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Optimizely Service Optimizely Graph - UAEN Region
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Optimizely Service Everweb
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Canada East
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Datacenter SE1 (Stockholm)
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Datacenter SE2 (Stockholm)
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Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
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E-mail dispatch
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Bounce management
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Tracking
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Online versions of mailings
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Hosting of images and files
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Campaign user interface
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Campaign APIs (REST, HTTP, SOAP)
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Campaign E-Mail Submission via SMTP
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Campaign Secured File Transfer Service (SFTP)
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Custom Web- and Landing Pages
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Scheduled Jobs
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Optimizely Service Content Recommendations - APAC Region
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - EMEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Content Recommendations - NA Region
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Visitor Intelligence
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Content Recommendations API
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Content Recommendations Management Interface
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Visitor Intelligence
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Optimizely Service Content Recommendations - CAEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Optimizely Service Product Recommendations - EMEA Region
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Optimizely Service Product Recommendations - NA Region
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Visitor Intelligence
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Optimizely Service Optimizely Data Platform - APAC Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - EMEA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Optimizely Data Platform - NA Region
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ODP Application
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Event Collection
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Data Ingestion and Processing
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Campaigns
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Core App Experiences
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Optimizely Connect Platform
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Optimizely Service Feature Experimentation
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Application UI
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Datafile Build Service
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SDKs
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Results Page
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Event Pipeline
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Optimizely REST API
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Experiment Collaboration
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Full Stack (Legacy)
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Integrations
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Recommendations
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DCP
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List Attributes
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Results API
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Events API
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Event Export
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Data file build and Prop
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Optimizely Service General
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Optimizely Identity
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Optimizely Service Content Marketing Platform
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Library
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Plan
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Requests
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