
Optimizely Service Status
Real-time updates of Optimizely Service issues and outages
Optimizely Service status is Operational
Sweden Central
US West
Snippet Building
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating a potential issue that may be impacting DXP service. This appears to be related to an event experienced by one of our third-party suppliers. We are in close contact with their team and working diligently to understand the scope and impact of this situation. Currently one customer is identified as impacted.
We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests.
We will post additional updates hourly or when we have information available. Thank you for your patience.
We are currently investigating an issue in Web Experimentation that is preventing some users from updating Shared Code or Variation Code with long custom code solutions.
Optimizely Service Outage Survival Guide
Optimizely Service Components
Optimizely Service Optimizely Support
Telephone
Support Portal - optimizely.com/support
Optimizely Service Optimizely Public Websites
Optimizely main website - Optimizely.com
World Developer Forum - world.optimizely.com
Nuget CMS/Commerce package feed - nuget.optimizely.com
Search & Navigation Demo Portal - find.optimizely.com
Optimizely Service Digital Experience Cloud Service - APAC Region
Australia East
Australia Southeast
Japan East
Southeast Asia
Optimizely Service Digital Experience Cloud Service - EMEA Region
North Europe
West Europe
Norway East
Sweden Central
We are currently investigating a potential issue that may be impacting DXP service. This appears to be related to an event experienced by one of our third-party suppliers. We are in close contact with their team and working diligently to understand the scope and impact of this situation. Currently one customer is identified as impacted.
We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
UK South
UAE North
Optimizely Service Digital Experience Cloud Service - NA Region
Canada East
Canada Central
East US
East US 2
North Central US
West US
West US 2
Optimizely Service Digital Experience Cloud Service - Management Portal
Optimizely Service CMS SaaS - APAC Region
Australia East
Optimizely Service CMS SaaS - EMEA Region
North Europe
UAE North
Optimizely Service CMS SaaS - NA Region
East US
East US 2
Optimizely Service Search and Navigation - APAC Region
Optimizely Service Optimizely Graph - NA Region
Singapore
Australia East
East US
Canada East
Optimizely Service Search and Navigation - EMEA Region
Norway East
Sweden Central
UK South
North Europe
Optimizely Service Search and Navigation - NA Region
Canada East
US East
US West
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests.
We will post additional updates hourly or when we have information available. Thank you for your patience.
Optimizely Service Optimizely Graph - APAC Region
Optimizely Service Optimizely Graph - EMEA Region
Optimizely Service Optimizely Graph - NA Region
Optimizely Service Optimizely Graph - UAEN Region
Optimizely Service Everweb
Datacenter SE1 (Stockholm)
Datacenter SE2 (Stockholm)
Optimizely Service Campaign (Omnichannel Marketing Solution) - EMEA Region
E-mail dispatch
Visitor Intelligence
Bounce management
Tracking
Online versions of mailings
Hosting of images and files
Visitor Intelligence
Campaign user interface
Campaign APIs (REST, HTTP, SOAP)
Visitor Intelligence
Campaign E-Mail Submission via SMTP
Campaign Secured File Transfer Service (SFTP)
Custom Web- and Landing Pages
Scheduled Jobs
Optimizely Service Content Recommendations - APAC Region
Content Recommendations API
Visitor Intelligence
Content Recommendations Management Interface
Optimizely Service Content Recommendations - EMEA Region
Content Recommendations API
Content Recommendations Management Interface
Optimizely Service Content Recommendations - NA Region
Content Recommendations API
Content Recommendations Management Interface
Optimizely Service Content Recommendations - CAEA Region
Content Recommendations API
Content Recommendations Management Interface
Optimizely Service Product Recommendations - EMEA Region
Optimizely Service Product Recommendations - EMEA Region - UK
Optimizely Service Product Recommendations - NA Region
Product Recommendations Portal/UI
Product Recommendations Data ingestion and processing
Product Recommendations Tracker and Recommendations Engine
Optimizely Service Product Recommendations - EMEA Region - Sweden
Product Recommendations Portal/UI
Product Recommendations Data ingestion and processing
Product Recommendations Tracker and Recommendations Engine
Optimizely Service Product Recommendations - NA Region - US
Product Recommendations Portal/UI
Product Recommendations Data ingestion and processing
Product Recommendations Tracker and Recommendations Engine
Optimizely Service Optimizely Data Platform - APAC Region
ODP Application
Event Collection
Data Ingestion and Processing
Core App Experiences
Optimizely Connect Platform
Optimizely Service Optimizely Data Platform - EMEA Region
ODP Application
Event Collection
Data Ingestion and Processing
Core App Experiences
Optimizely Connect Platform
Optimizely Service Optimizely Data Platform - NA Region
ODP Application
Event Collection
Data Ingestion and Processing
Campaigns
Core App Experiences
Optimizely Connect Platform
Optimizely Service Feature Experimentation
Application UI
Datafile Build Service
SDKs
Results Page
Event Pipeline
Optimizely REST API
Experiment Collaboration
Full Stack (Legacy)
Results API
Events API
Event Export
Optimizely Service Web Experimentation
Integrations
Snippet Delivery
Snippet Building
We are currently investigating an issue in Web Experimentation that is preventing some users from updating Shared Code or Variation Code with long custom code solutions.