Optimizely Service Status

Resolved: This incident has been resolved.

Identified: This issue is now resolved as the Support number +46 8 555 827 50 has been fully restored.

Identified: The effort to restore the number has made significant progress and we will continue to provide updates as they become available. Thank you for your patience.

Identified: The efforts to restore the number remain ongoing

Identified: We are continuing to work with the third party vendor to get the original number restored. Thank you for your patience.

Identified: This issue remains ongoing as we continue our efforts with a third party supplier to resolve this. Thank you for your patience.

Identified: We are continuing to work with a third party vendor to fix the issue with the original number. Please continue to use the alternate numbers provided in the prior posts until we are able to have a solution in place. Thank you for your patience.

Identified: As a temporary measure, +46 8 502 450 20 phone number has been commissioned while the Optimizely teams work on restoring services on the original number. Please use this number or any of the other contact numbers provided earlier to contact our support team.

Investigating: We are continuing to investigate this issue and we will provide additional updates as they become available

Investigating: We are currently investigating an issue causing the Optimizely Support phone number to be unavailable +46 8 555 827 50.

Please utilize one of the following alternative contact methods to reach Optimizely Support: Support Portal - https://support.optimizely.com Email - [email protected]

United States: +1-(877)-383-0885 United Kingdom: +44 800 066 4784 Australia: +61 2 9248 7215

Resolved: This incident has been resolved. The service continues to function normally from the time the fix was implemented.

Monitoring: We have implemented a solution to address the delays encountered by backend indexing earlier, and we're currently monitoring the results. We will provide a new update if the situation changes. We sincerely apologize for the inconvenience!

Investigating: We are investigating an issue involving background indexing encountering delays, and this may impact search and other related features. We will post additional updates once we obtain more information. Thank you for your patience.

Resolved: This incident has been resolved. The service continues to function normally from the time the fix was implemented.

Monitoring: We have implemented a solution to address the delays encountered by backend indexing earlier, and we're currently monitoring the results. We will provide a new update if the situation changes. We sincerely apologize for the inconvenience!

Investigating: We are investigating an issue involving background indexing encountering delays, and this may impact search and other related features. We will post additional updates once we obtain more information. Thank you for your patience.

Resolved: This incident has been resolved. The service continues to function normally from the time the fix was implemented.

Monitoring: We have implemented a solution to address the delays encountered by backend indexing earlier, and we're currently monitoring the results. We will provide a new update if the situation changes. We sincerely apologize for the inconvenience!

Investigating: We are investigating an issue involving background indexing encountering delays, and this may impact search and other related features. We will post additional updates once we obtain more information. Thank you for your patience.