eDataSource status is Partially Degraded Service

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eDataSource Deliverability - Postmaster Tools

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eDataSource Design Tracker

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Active Incidents

Design Tracker Clients Unavailable
Started 17 Oct 2024 19:13:37 (1 month ago), still ongoing
Incident without Impact
Monitoring
Design Tracker

No clients impacted at this time

Recently Resolved Incidents

Google Postmaster Tools Delayed Data
Started 7 Nov 2024 14:43:23 (14 days ago), resolved 15 Nov 2024 16:44:59 (6 days ago)
Minor Incident
Resolved
Deliverability - Postmaster Tools

Google Postmaster Tools data has not been updated in Inbox Tracker since 2 November 2024. This is an issue at Google and appears to be impacting all Google Postmaster Tools users. Google Postmaster Tools data will backfill as soon as it is available.

We will update the Google Postmaster Tools data in Inbox Tracker once it is available

eDataSource Outage Survival Guide

A step-by-step guide to help you survive a eDataSource outage
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    eDataSource Components

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    eDataSource Analyst NextGen Client

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    eDataSource V4 API

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    eDataSource Corporate Website

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    eDataSource Amazon Web Services

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    AWS ec2-us-east-1
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    AWS ec2-us-west-1
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    AWS rds-us-east-1
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    eDataSource Deliverability - Analytics Tracker

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    eDataSource Deliverability - Traditional Seed

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    eDataSource Deliverability - Postmaster Tools

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    Google Postmaster Tools Delayed Data
    Started 7 Nov 2024 14:43:23 (14 days ago), resolved 15 Nov 2024 16:44:59 (6 days ago)
    Minor Incident
    Resolved
    Deliverability - Postmaster Tools

    Google Postmaster Tools data has not been updated in Inbox Tracker since 2 November 2024. This is an issue at Google and appears to be impacting all Google Postmaster Tools users. Google Postmaster Tools data will backfill as soon as it is available.

    We will update the Google Postmaster Tools data in Inbox Tracker once it is available

    eDataSource Deliverability - SNDS

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    eDataSource Spam Trap Monitor

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    eDataSource Inbox Tracker

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    eDataSource Competitive Tracker

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    eDataSource SFMC - Inbox Tracker

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    eDataSource Deliverability - DMARC

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    eDataSource Design Tracker

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    Design Tracker Clients Unavailable
    Started 17 Oct 2024 19:13:37 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    Design Tracker

    No clients impacted at this time

    eDataSource Alternatives

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    Engagement Tracking Service (redirecting clicks and serving opens) - USA
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    Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only)
    Started 20 Nov 2024 22:21:30 (11 hours ago), still ongoing
    Incident without Impact
    Monitoring
    Engagement Tracking Service (redirecting clicks and serving opens) - USA

    We are experiencing an elevated level of errors for Engagement Tracker Service

    Note: This issue does not impact SparkPost customers hosted in the EU.

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    GreyNoise Enterprise GreyNoise

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