WalkMe US Status

WalkMe US Status

Real-time updates of WalkMe US issues and outages

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WalkMe US status is Operational

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DAP Console
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Browser Extensions
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Active Incidents

Unable to create Workstation system in Console
Started 14 Apr 2025 19:49:12 (7 days ago), still ongoing
Minor Incident
Investigating
DAP Console

We are currently investigating this issue. Please use Admin Center to create Workstation system in the meantime.

See all updates
Microsoft Edge Bug Impacting Extensions
Started 22 Oct 2024 16:40:05 (6 months ago), still ongoing
Major Incident
Identified
Browser Extensions

Due to a bug introduced in the newest Microsoft Edge version, many browser extensions, including the WalkMe extension, may fail to work properly on Edge V+. As there is currently no status of the bug fix provided by Microsoft, WalkMe engineering has been able to determine the following workarounds to review with your IT team for an immediate solution.

  1. Unique Extension Deployment: WalkMe can provide a new extension (version 4.0.225) that can be mass-deployed by your IT team. Please reach out to WalkMe Support for assistance. The unique extension has the storage file integrated which allows the extension to access the necessary files.
  2. Reverting Edge Version: Revert to a previous version of Microsoft Edge, specifically version 128.

Please find a link to the Microsoft bug here: https://github.com/microsoft/MicrosoftEdge-Extensions/issues/179

See all updates

Recently Resolved Incidents

No recent incidents

WalkMe US Outage Survival Guide

A step-by-step guide to help you survive a WalkMe US outage
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    WalkMe US Components

    WalkMe US Status

    WalkMe US

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    WalkMe US Admin Space

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    WalkMe US Content Platform

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    Designer (Editor)
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    DAP Console
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    Unable to create Workstation system in Console
    Started 14 Apr 2025 19:49:12 (7 days ago), still ongoing
    Minor Incident
    Investigating
    DAP Console

    We are currently investigating this issue. Please use Admin Center to create Workstation system in the meantime.

    See all updates

    WalkMe US End User Experience

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    Walkme CDN
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    Browser Extensions
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    Microsoft Edge Bug Impacting Extensions
    Started 22 Oct 2024 16:40:05 (6 months ago), still ongoing
    Major Incident
    Identified
    Browser Extensions

    Due to a bug introduced in the newest Microsoft Edge version, many browser extensions, including the WalkMe extension, may fail to work properly on Edge V+. As there is currently no status of the bug fix provided by Microsoft, WalkMe engineering has been able to determine the following workarounds to review with your IT team for an immediate solution.

    1. Unique Extension Deployment: WalkMe can provide a new extension (version 4.0.225) that can be mass-deployed by your IT team. Please reach out to WalkMe Support for assistance. The unique extension has the storage file integrated which allows the extension to access the necessary files.
    2. Reverting Edge Version: Revert to a previous version of Microsoft Edge, specifically version 128.

    Please find a link to the Microsoft bug here: https://github.com/microsoft/MicrosoftEdge-Extensions/issues/179

    See all updates
    Web Player
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    Workstation
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    WalkMe US Data

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    Data collection
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    Session playback
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    Insights reports
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    Funnels
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    Insights dashboards
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    EncryptMe
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    Discovery
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    WalkMe US Mobile

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    Mobile SDK (Android)
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    Mobile SDK (iOS)
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    Mobile Analytics
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    Mobile Console
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    WalkMe US Applications

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    Walkme Share
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    ActionBot
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    TeachMe
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    Walkme Shield
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    Walkme Search
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    Solution Gallery
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    WalkMe US Integrations

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    Incoming integrations
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    Webhooks
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    APIs
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    WalkMe US Alternatives

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