Trello Status

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are approaching full system recovery at this time, and are performing final confirmations that services are restored.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Resolved: Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

Monitoring: The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

Identified: The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

Investigating: Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

Investigating: We are investigating degraded performance of some Trello features. We will provide more details within the next hour.

Identified: Work by the Trello engineering team continues to restore functionality to comments and activity views. Recovery of the affected systems is taking longer than anticipated.

Next update will be posted within 4h or on a significant change. Thank you for your patience.

Identified: Work by the Trello engineering team continues to restore functionality to comments and activity views.

Next update will be posted within 4h or on a significant change. Thank you for your patience.

Identified: The team has identified the root cause and is hard at working resolving this issue. Users will see problems creating/updating/deleting comments and loading the activity view for cards at this time. The rest of Trello's features should be working as normal.

We will provide more updates within 2h.

Investigating: Users may be experiencing slowdowns across various functions of Trello including creating/deleting comments, editing cards, or creating new attachments. The team is actively working to fix the issue and will provide more updates within the hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are approaching full system recovery at this time, and are performing final confirmations that services are restored.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Resolved: Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

Monitoring: The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

Identified: The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

Investigating: Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

Investigating: We are investigating degraded performance of some Trello features. We will provide more details within the next hour.

Identified: Work by the Trello engineering team continues to restore functionality to comments and activity views. Recovery of the affected systems is taking longer than anticipated.

Next update will be posted within 4h or on a significant change. Thank you for your patience.

Identified: Work by the Trello engineering team continues to restore functionality to comments and activity views.

Next update will be posted within 4h or on a significant change. Thank you for your patience.

Identified: The team has identified the root cause and is hard at working resolving this issue. Users will see problems creating/updating/deleting comments and loading the activity view for cards at this time. The rest of Trello's features should be working as normal.

We will provide more updates within 2h.

Investigating: Users may be experiencing slowdowns across various functions of Trello including creating/deleting comments, editing cards, or creating new attachments. The team is actively working to fix the issue and will provide more updates within the hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are approaching full system recovery at this time, and are performing final confirmations that services are restored.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Resolved: Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

Monitoring: The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

Identified: The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

Investigating: Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

Investigating: We are investigating degraded performance of some Trello features. We will provide more details within the next hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are approaching full system recovery at this time, and are performing final confirmations that services are restored.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Resolved: Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

Monitoring: The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

Identified: The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

Investigating: Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

Investigating: We are investigating degraded performance of some Trello features. We will provide more details within the next hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are approaching full system recovery at this time, and are performing final confirmations that services are restored.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Resolved: Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

Monitoring: The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

Identified: The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

Investigating: Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

Investigating: We are investigating degraded performance of some Trello features. We will provide more details within the next hour.