Zuora status is Operational

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Production UI
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Production API
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Sandbox UI
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Sandbox API
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Central Sandbox
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Production UI
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Production API
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Active Incidents

No active incidents

Recently Resolved Incidents

[RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
Incident without Impact
Resolved
Production UI
Production UI
Production UI
Production UI
Production API
More...

Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

https://status.bluesnap.com/incidents/267281

The impact timelines are below.

January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

Zuora Outage Survival Guide

A step-by-step guide to help you survive a Zuora outage
NaN%

    Zuora Components

    Sun 12
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    Zuora AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com

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    Production UI
    Sun 12
    Mon 13
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    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Production Batch Operations
    Sun 12
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    Sat 18
    now
    Production Analytics
    Sun 12
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    now
    Sandbox UI
    Sun 12
    Mon 13
    Tue 14
    Wed 15
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    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Sandbox API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Sandbox Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Sandbox Batch Operations
    Sun 12
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    now
    Sandbox Analytics
    Sun 12
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    now
    Central Sandbox
    Sun 12
    Mon 13
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    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Zuora AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com

    Sun 12
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    now
    Production UI
    Sun 12
    Mon 13
    Tue 14
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    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Production Batch Operations
    Sun 12
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    now
    Production Analytics
    Sun 12
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    now
    Sandbox UI
    Sun 12
    Mon 13
    Tue 14
    Wed 15
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    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Sandbox API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Sandbox Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Sandbox Batch Operations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Sandbox Analytics
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Central Sandbox
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Zuora ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com

    Sun 12
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    Production UI
    Sun 12
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    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Production Batch Operations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Production Analytics
    Sun 12
    Mon 13
    Tue 14
    Wed 15
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    Fri 17
    Sat 18
    now
    Central Sandbox
    Sun 12
    Mon 13
    Tue 14
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    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Zuora EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com

    Sun 12
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    now
    Production UI
    Sun 12
    Mon 13
    Tue 14
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    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Production Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Production Batch Operations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
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    Fri 17
    Sat 18
    now
    Production Analytics
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Sandbox UI
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Sandbox API
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Sandbox Integrations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Sandbox Batch Operations
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Sandbox Analytics
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Central Sandbox
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    [RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
    Started 17 Jan 2025 14:18:34 (2 days ago), resolved 17 Jan 2025 14:18:34 (2 days ago)
    Incident without Impact
    Resolved
    Production UI
    Production UI
    Production UI
    Production UI
    Production API
    More...

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.

    https://status.bluesnap.com/incidents/267281

    The impact timelines are below.

    January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

    Zuora MARKETPLACE (CONNECT) APPLICATIONS

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    Marketplace (Connect) - Production
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    Zuora ZUORA REVENUE CLOUD

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    Revenue Core Services
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    Revenue API Service
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    Zuora ZEPHR

    Sun 12
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    Zone A
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    Zone B
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    Zone C
    Sun 12
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    Zone H
    Sun 12
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    Zone L
    Sun 12
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    now
    Zone P
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    now
    Integration APIs (*.api.zephr.com)
    Sun 12
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    now
    Legacy blaize.io integrations
    Sun 12
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    now
    Admin Console
    Sun 12
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    now
    Payment provider integrations
    Sun 12
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    now
    AI Paywall
    Sun 12
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    now

    Zuora ZUORA ONEID

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    now
    Billing tenant access
    Sun 12
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    now
    SCIM provisioning
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    Revenue tenant access
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    Zuora Alternatives

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