Zuora Status
Real-time updates of Zuora issues and outages
Zuora status is Operational
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Central Sandbox
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Billing tenant access
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Active Incidents
Performance degradation on Data Query in APAC Central Sandbox environment
Started 18 Apr 2025 04:26:28 (4 days ago), still ongoing
Minor Incident
Monitoring
Central Sandbox
Our team is investigating this issue with priority.
Recently Resolved Incidents
Performance Degradation in OneID for subset of users
Started 21 Apr 2025 09:23:46 (10 hours ago), resolved 21 Apr 2025 09:23:46 (10 hours ago)
Incident without Impact
Resolved
Billing tenant access
We observed a performance degradation in OneID that impacted a subset of users attempting to log in to the tenant. These users were redirected back to the OneID page instead of being taken to the Zuora page. The subset of users are the users who had performed the update user profile operation in one-id The impact window was: April 16, 2025, 12:00 AM to April 21, 2025, 11:30 PM Pacific. Our team has addressed the issue for the impacted users, and we are actively monitoring the results.
Zuora Outage Survival Guide
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Zuora Components
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Zuora AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com
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Production UI
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Sandbox UI
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Sandbox API
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Sandbox Integrations
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Sandbox Batch Operations
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Sandbox Analytics
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Central Sandbox
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Zuora AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com
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Production Integrations
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Production Batch Operations
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Production Analytics
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Sandbox UI
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Sandbox API
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Sandbox Integrations
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Sandbox Batch Operations
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Sandbox Analytics
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Central Sandbox
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Zuora ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com
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Production UI
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Central Sandbox
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Performance degradation on Data Query in APAC Central Sandbox environment
Started 18 Apr 2025 04:26:28 (4 days ago), still ongoing
Minor Incident
Monitoring
Central Sandbox
Our team is investigating this issue with priority.
Zuora EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com
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Production UI
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Sandbox UI
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Sandbox API
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Sandbox Integrations
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Sandbox Batch Operations
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Sandbox Analytics
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Central Sandbox
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Zuora MARKETPLACE (CONNECT) APPLICATIONS
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Marketplace (Connect) - Production
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Zuora ZUORA REVENUE CLOUD
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Revenue Core Services
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Revenue API Service
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Zuora ZEPHR
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Zone A
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Zone B
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Zone C
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Zone H
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Zone L
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Zone P
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Integration APIs (*.api.zephr.com)
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Legacy blaize.io integrations
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Admin Console
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Payment provider integrations
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AI Paywall
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Zuora ZUORA ONEID
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Billing tenant access
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Performance Degradation in OneID for subset of users
Started 21 Apr 2025 09:23:46 (10 hours ago), resolved 21 Apr 2025 09:23:46 (10 hours ago)
Incident without Impact
Resolved
Billing tenant access
We observed a performance degradation in OneID that impacted a subset of users attempting to log in to the tenant. These users were redirected back to the OneID page instead of being taken to the Zuora page. The subset of users are the users who had performed the update user profile operation in one-id The impact window was: April 16, 2025, 12:00 AM to April 21, 2025, 11:30 PM Pacific. Our team has addressed the issue for the impacted users, and we are actively monitoring the results.
SCIM provisioning
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Revenue tenant access
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