Zuora Status
Real-time updates of Zuora issues and outages
Zuora status is Operational
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Central Sandbox
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Central Sandbox
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Zone A
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Active Incidents
Performance degradation when triggering events
Started 28 May 2025 17:34:23 (2 months ago), still ongoing
Minor Incident
Investigating
Central Sandbox
We are currently investigating an issue that is preventing users from triggering events within the Zuora UI and API in a subset of central sandbox shards.
(Retroactive) Service degradation in us-east-1
Started 6 May 2025 11:09:02 (2 months ago), still ongoing
Minor Incident
Investigating
Zone A
We are investigating a degradation in service in Zone A affecting traffic in North America between 7:23 and 8:05 UTC today.
Performance degradation on Data Query in APAC Central Sandbox environment
Started 18 Apr 2025 04:26:28 (3 months ago), still ongoing
Minor Incident
Monitoring
Central Sandbox
Our team is investigating this issue with priority.
Recently Resolved Incidents
No recent incidents
Zuora Outage Survival Guide
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Zuora Components
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Zuora AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com
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Production UI
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Sandbox UI
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Sandbox API
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Sandbox Integrations
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Sandbox Batch Operations
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Sandbox Analytics
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Central Sandbox
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Performance degradation when triggering events
Started 28 May 2025 17:34:23 (2 months ago), still ongoing
Minor Incident
Investigating
Central Sandbox
We are currently investigating an issue that is preventing users from triggering events within the Zuora UI and API in a subset of central sandbox shards.
Zuora AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Sandbox UI
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Sandbox API
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Sandbox Integrations
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Sandbox Batch Operations
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Sandbox Analytics
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Central Sandbox
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Zuora ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Central Sandbox
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Performance degradation on Data Query in APAC Central Sandbox environment
Started 18 Apr 2025 04:26:28 (3 months ago), still ongoing
Minor Incident
Monitoring
Central Sandbox
Our team is investigating this issue with priority.
Zuora EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com
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Production API
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Production Integrations
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Production Batch Operations
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Production Analytics
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Sandbox UI
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Sandbox API
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Sandbox Integrations
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Sandbox Batch Operations
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Sandbox Analytics
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Central Sandbox
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Zuora MARKETPLACE (CONNECT) APPLICATIONS
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Marketplace (Connect) - Production
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Zuora ZUORA REVENUE CLOUD
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Revenue Core Services
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Revenue API Service
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Zuora ZEPHR
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Zone A
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(Retroactive) Service degradation in us-east-1
Started 6 May 2025 11:09:02 (2 months ago), still ongoing
Minor Incident
Investigating
Zone A
We are investigating a degradation in service in Zone A affecting traffic in North America between 7:23 and 8:05 UTC today.
Zone B
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Zone L
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Zone P
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Integration APIs (*.api.zephr.com)
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Legacy blaize.io integrations
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Admin Console
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Payment provider integrations
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AI Paywall
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Zuora ZUORA ONEID
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Billing tenant access
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SCIM provisioning
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Revenue tenant access
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