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Active Incidents

Temporary service disruption for selling support in Taiwan

Started 2 Oct 2025 19:06:09 (1 month ago), still ongoing

Major Incident

Monitoring

Checkout

Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.

Monitoring: Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.

27 Oct 2025 20:34:52 (20 days ago)

Monitoring: Monitoring - Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.

27 Oct 2025 20:34:21 (20 days ago)

Investigating: Investigating - Our team has begun testing a fix to resolve the root cause of the problem. We're working as quickly as we can to release the fix to unblock selling support for students in Taiwan. We expect the fix to go live no later than during the week of the 27th. We appreciate your patience and understanding.

17 Oct 2025 19:24:31 (30 days ago)

Investigating: Our team has identified the root cause of problem that is impacting our platform’s ability to support selling to students in Taiwan, and is working as quickly as possible to test and deploy a fix. We appreciate your patience and understanding.

13 Oct 2025 20:58:05 (1 month ago)

Identified: Upate 10/13: Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.

13 Oct 2025 20:41:15 (1 month ago)

Identified: Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.

2 Oct 2025 19:06:09 (1 month ago)

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Recently Resolved Incidents

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Teachable Outage Survival Guide

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Temporary service disruption for selling support in Taiwan

Started 2 Oct 2025 19:06:09 (1 month ago), still ongoing

Major Incident

Monitoring

Checkout

27 Oct 2025 20:34:52 (20 days ago)

27 Oct 2025 20:34:21 (20 days ago)

17 Oct 2025 19:24:31 (30 days ago)

13 Oct 2025 20:58:05 (1 month ago)

13 Oct 2025 20:41:15 (1 month ago)

2 Oct 2025 19:06:09 (1 month ago)

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Circle Community

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Content Delivery

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iOS Application

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Video Playback

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Community

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Teachable Managing your School

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Affiliates

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Coaching

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Course Building

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Custom Domains

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Digital Downloads

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Memberships

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Product Administration

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Product Bundles

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Reporting

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Styling your School

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User Management

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Video Uploading

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Teachable Account

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Log In

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Google SSO

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Teachable Accounts

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Teachable Amazon Web Services (AWS)

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Cloudfront

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EC2

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Elasticache

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Elasticsearch

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ELB

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Lambda

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Route53

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EKS

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ECS

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S3

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Teachable Third Party Services

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Cloudflare API

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Cloudflare SSL Certificate Provisioning

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Cloudflare Argo Smart Routing

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Cloudflare API Shield

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Cloudflare Bot Management

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Chargebee API

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Zoom Meetings

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Mailgun API

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Mailgun SMTP

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Mailgun - Outbound Email Delivery

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Google Cloud Platform Identity & Security

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Google Cloud Platform Google Cloud Networking

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Google Cloud Platform Google Cloud DNS

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Teachable Status

Real-time updates of Teachable issues and outages

Teachable status is Operational

Checkout

Active Incidents

Recently Resolved Incidents

Teachable Outage Survival Guide

Teachable Components

Teachable teachable.com

Teachable developers.teachable.com

Teachable Accepting & Processing Payments

Affirm

Afterpay

BackOffice

Custom Payment Gateway

Klarna Europe

Monthly Payment Gateway

teachable:pay

Stripe API

Stripe.js

Stripe Checkout.js

Stripe Dashboard

Teachable Student Experience

Checkout

Circle Community

Content Delivery

iOS Application

Video Playback

Community

Teachable Managing your School

Affiliates

Coaching

Course Building

Custom Domains

Digital Downloads

Memberships

Product Administration

Product Bundles

Reporting

Styling your School

User Management

Video Uploading

Teachable Account

Log In

Google SSO

Teachable Accounts

Teachable Amazon Web Services (AWS)

Cloudfront

EC2

Elasticache

Elasticsearch

ELB

Lambda

Route53

EKS

ECS

S3

Teachable Third Party Services

Cloudflare API

Cloudflare SSL Certificate Provisioning

Cloudflare Argo Smart Routing

Cloudflare API Shield

Cloudflare Bot Management

Chargebee API

Zoom Meetings

Mailgun API

Mailgun SMTP

Mailgun - Outbound Email Delivery

Google Cloud Platform Identity & Security

Google Cloud Platform Google Cloud Networking

Google Cloud Platform Google Cloud DNS

Teachable Alternatives

Commonly Used Together