Teachable Status

Resolved: This incident has been resolved.

Monitoring: We've pushed a fix to resolve the cases we have received regarding Product Description Pages displaying incorrect product and price information. We have tested the small number of Product Description Pages previously impacted, and the issue no longer persists. We will continue to monitor in the short term.

At this time, there should be no outstanding cases of incorrect product and price displaying on Product Description Pages.

Investigating: We are investigating a small number of reported incidents regarding Product Description Pages displaying incorrect product and price information. A fix will be implemented shortly - in the meantime, we recommend navigating prospective buyers to your checkout page or an alternative sales page.

Resolved: This incident has been resolved.

Monitoring: We've pushed a fix to resolve the cases we have received regarding Product Description Pages displaying incorrect product and price information. We have tested the small number of Product Description Pages previously impacted, and the issue no longer persists. We will continue to monitor in the short term.

At this time, there should be no outstanding cases of incorrect product and price displaying on Product Description Pages.

Investigating: We are investigating a small number of reported incidents regarding Product Description Pages displaying incorrect product and price information. A fix will be implemented shortly - in the meantime, we recommend navigating prospective buyers to your checkout page or an alternative sales page.

Monitoring: Our Dropbox file upload service is currently undergoing an upgrades and will be unavailable for a short period of time. As an alternative for uploading files, we recommend utilizing the options of device upload, Microsoft One Drive, and Google Drive. We will continue to provide updates as we have a more specific timeline for the service to return to normal operations.

Monitoring: Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations

Investigating: We're investigating reported errors with file upload via Dropbox, Google Drive, and Microsoft One Drive. Uploading files from your own device is working as expected so please use this method for file upload at this time.

Investigating: We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue

Monitoring: Our Dropbox file upload service is currently undergoing an upgrades and will be unavailable for a short period of time. As an alternative for uploading files, we recommend utilizing the options of device upload, Microsoft One Drive, and Google Drive. We will continue to provide updates as we have a more specific timeline for the service to return to normal operations.

Monitoring: Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations

Investigating: We're investigating reported errors with file upload via Dropbox, Google Drive, and Microsoft One Drive. Uploading files from your own device is working as expected so please use this method for file upload at this time.

Investigating: We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue

Monitoring: Our Dropbox file upload service is currently undergoing an upgrades and will be unavailable for a short period of time. As an alternative for uploading files, we recommend utilizing the options of device upload, Microsoft One Drive, and Google Drive. We will continue to provide updates as we have a more specific timeline for the service to return to normal operations.

Monitoring: Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations

Investigating: We're investigating reported errors with file upload via Dropbox, Google Drive, and Microsoft One Drive. Uploading files from your own device is working as expected so please use this method for file upload at this time.

Investigating: We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue

Monitoring: Our Dropbox file upload service is currently undergoing an upgrades and will be unavailable for a short period of time. As an alternative for uploading files, we recommend utilizing the options of device upload, Microsoft One Drive, and Google Drive. We will continue to provide updates as we have a more specific timeline for the service to return to normal operations.

Monitoring: Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations

Investigating: We're investigating reported errors with file upload via Dropbox, Google Drive, and Microsoft One Drive. Uploading files from your own device is working as expected so please use this method for file upload at this time.

Investigating: We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue