BentoBox Status

Resolved: We experienced an issue that caused timeouts in the BentoBox Backend and E-commerce stores. Our team worked as quickly as possible to resolve this issue, and we were back up and running on 10/03 at 3:53 AM EDT. Thank you very much for your patience.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and a fix is being implemented.

Investigating: BentoBox Backend and E-commerce stores are currently experiencing partial outages, with some requests not reaching our servers and resulting in timeouts. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

Resolved: We experienced an issue that caused timeouts in the BentoBox Backend and E-commerce stores. Our team worked as quickly as possible to resolve this issue, and we were back up and running on 10/03 at 3:53 AM EDT. Thank you very much for your patience.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and a fix is being implemented.

Investigating: BentoBox Backend and E-commerce stores are currently experiencing partial outages, with some requests not reaching our servers and resulting in timeouts. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

Resolved: At 9:30 AM EDT on 10/3/2025 we were notified of an issue preventing diners from accessing the checkout page for our e-commerce stores. Our team worked as quickly as possible to resolve this issue and we were back up and running at 9:52 AM EDT on 10/3/2025. Thank you very much for your patience.

Monitoring: Clover Hospitality engineering teams have implemented a fix, and the e-commerce checkout pages are now working as expected. We will continue to monitor the situation.

Identified: Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. Please note that this only impacts the checkout pages of our e-commerce modules. We will post updates when they become available. Thank you for your patience.

Investigating: Clover Hospitality is currently experiencing an issue that is affecting our e-commerce checkout pages. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.