Leanplum status is Operational

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    CallTrackingMetrics Calls

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    Twilio Voice, Europe
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    Sprout Social Web Application

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    Replies to Nested Facebook Comments Not Appearing in the Conversation View
    Started 2 Oct 2024 19:25:00 (2 months ago), still ongoing
    Minor Incident
    Identified
    Sprout Social Web Application

    Due to a Facebook issue, when replying to nested Facebook comments in Sprout, the reply appears in the Smart Inbox but not in the conversation view.

    Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

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