Payfast status is Operational

Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
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Fri 17
now
Apple Pay
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Mobicred
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
MoreTyme
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Original Debit card payment method
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Mukuru Cash
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Samsung Pay
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Scan to Pay
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nedbank EFT payments
Started 12 Sep 2024 20:39:20 (4 months ago), still ongoing
Major Incident
Identified
Nedbank
Nedbank

A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.

Recently Resolved Incidents

3D Secure processing
Started 17 Jan 2025 10:28:19 (18 hours ago), resolved 17 Jan 2025 13:16:55 (16 hours ago)
Minor Incident
Resolved
3D Secure

Some users are intermittently encountering issues with the 3D Secure leg of transactions for card payments on Gateway. This is being investigated currently.

3d Secure degraded
Started 15 Jan 2025 14:05:43 (3 days ago), resolved 15 Jan 2025 14:30:09 (3 days ago)
Minor Incident
Resolved
Capitec involved transactions
Capitec involved transactions

Buyers with Capitec cards may encounter problems with 3D Secure currently for both Aggregation and Gateway card payments. This has been escalated with External Partners

Aggregation Processing
Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
Incident without Impact
Resolved
Absa
Apple Pay
Absa involved transactions
Mobicred
African Bank
More...

A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

Payfast Outage Survival Guide

A step-by-step guide to help you survive a Payfast outage
NaN%

    Payfast Components

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Payfast General

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Payfast Credit & Cheque cards

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Help Desk
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Recurring payments
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Main Website (external host)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Absa involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Bidvest involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Callbacks/ITN
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Capitec involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Developer Documents
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Merchant Dashboard
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Discovery involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    FNB involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Payouts
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Nedbank involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Reconciliation Reports
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Standard Bank involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Refunds
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Tyme Bank involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Sandbox (test platform)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway Developer Documents
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway MAP
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway PCS Payouts
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway Reconciliation Reports
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway email processing
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Payfast Integrations and APIs

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Shopify
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation WooCommerce
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Xero
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway Core3
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway PayBatch
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway PayHost
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway PayWeb3
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway Shopify
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Gateway WooCommerce
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Payfast Aggregation: Alternative Payment Methods

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Momo Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Apple Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Mobicred
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    PayPal
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    MoreTyme
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Original Debit card payment method
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Mukuru Cash
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Samsung Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Scan to Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Visa Checkout
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    SCode
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    SnapScan
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Store Cards (RCS)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Zapper
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Payfast Aggregation: Cards

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Absa involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Bidvest involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Capitec involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    3d Secure degraded
    Started 15 Jan 2025 14:05:43 (3 days ago), resolved 15 Jan 2025 14:30:09 (3 days ago)
    Minor Incident
    Resolved
    Capitec involved transactions
    Capitec involved transactions

    Buyers with Capitec cards may encounter problems with 3D Secure currently for both Aggregation and Gateway card payments. This has been escalated with External Partners

    Discovery involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    FNB involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Investec involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Nedbank involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Standard Bank involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Recurring Payments
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    American Express involved transactions
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Payfast Aggregation: Instant EFT

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Absa
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    African Bank
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Bidvest Bank
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Capitec Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    FNB
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Investec
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Nedbank
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Nedbank EFT payments
    Started 12 Sep 2024 20:39:20 (4 months ago), still ongoing
    Major Incident
    Identified
    Nedbank
    Nedbank

    A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.

    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Standard Bank
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Tyme Bank
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Aggregation Processing
    Started 14 Jan 2025 09:51:37 (4 days ago), resolved 14 Jan 2025 09:58:04 (4 days ago)
    Incident without Impact
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Mobicred
    African Bank
    More...

    A problem with Aggregation processing has been identified since 11:38. Teams are urgently attending to the matter.

    Payfast Aggregation: Point of Sale

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    In-store payments
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Payfast Gateway: Alternative Payment Methods

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Apple Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Mobicred
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Momopay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PayPal
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Samsung Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Scan to Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Store Cards (RCS)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Visa Checkout
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Zapper
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Payfast Gateway: Cards

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Absa involved transactions
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    Bidvest involved transactions
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    Capitec involved transactions
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    3d Secure degraded
    Started 15 Jan 2025 14:05:43 (3 days ago), resolved 15 Jan 2025 14:30:09 (3 days ago)
    Minor Incident
    Resolved
    Capitec involved transactions
    Capitec involved transactions

    Buyers with Capitec cards may encounter problems with 3D Secure currently for both Aggregation and Gateway card payments. This has been escalated with External Partners

    Discovery involved transactions
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    FNB involved transactions
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    Investec involved transactions
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    Nedbank involved transactions
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    Standard Bank involved transactions
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    American Express involved transactions
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    3D Secure
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    3D Secure processing
    Started 17 Jan 2025 10:28:19 (18 hours ago), resolved 17 Jan 2025 13:16:55 (16 hours ago)
    Minor Incident
    Resolved
    3D Secure

    Some users are intermittently encountering issues with the 3D Secure leg of transactions for card payments on Gateway. This is being investigated currently.

    Payfast Gateway: SiD

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    Absa
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    African Bank
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    Bidvest Bank
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    Capitec Pay
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    Discovery Bank
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    FNB
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    Investec Bank
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    Nedbank
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    Nedbank EFT payments
    Started 12 Sep 2024 20:39:20 (4 months ago), still ongoing
    Major Incident
    Identified
    Nedbank
    Nedbank

    A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.

    Standard Bank
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    Tyme Bank
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    Payfast Gateway: Point of Sale

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    In-store payments
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    Payfast Alternatives

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    Nets Easy Checkout

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    Disturbance on MitID - INC0669278
    Started 24 Sep 2024 07:04:36 (4 months ago), still ongoing
    Minor Incident
    Monitoring
    Nets Easy Checkout

    We investigating an issue with elevated rejections on Nets Easy using MitID.

    See all
    Sat 11
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    Neteller Merchant Portal
    Sat 11
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
    Sat 11
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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    Nets Netaxept Netaxept Terminal

    Sat 11
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    Disturbance on Netaxept - INC0660554
    Started 1 Sep 2024 12:55:05 (5 months ago), still ongoing
    Critical Incident
    Identified
    Netaxept Terminal
    Netaxept API
    Netaxept Merchant Administration

    We are currently investigating an issue on transaction processing and Netaxept Administration.

    Nets Netaxept Netaxept API

    Sat 11
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    Disturbance on Netaxept - INC0660554
    Started 1 Sep 2024 12:55:05 (5 months ago), still ongoing
    Critical Incident
    Identified
    Netaxept Terminal
    Netaxept API
    Netaxept Merchant Administration

    We are currently investigating an issue on transaction processing and Netaxept Administration.

    See all
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    Access Worldpay HostedPaymentPages

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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (6 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

    See all
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    Recharge Charge Processing

    Sat 11
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    Charge errors on limited recurring charges
    Started 19 Nov 2024 13:21:03 (2 months ago), still ongoing
    Major Incident
    Investigating
    Recharge Charge Processing

    Engineering is aware of an issue causing some charge errors and is investigating.

    See all
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