Payfast status is Operational

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now
Aggregation Shopify
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now
Aggregation WooCommerce
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now
Aggregation Xero
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now
Apple Pay
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Mobicred
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Fri 15
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Sun 17
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now
MoreTyme
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Sun 17
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now
Original Debit card payment method
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nedbank EFT payments
Started 12 Sep 2024 20:39:20 (2 months ago), still ongoing
Major Incident
Identified
Nedbank
Nedbank

A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.

Recently Resolved Incidents

Degraded Processing on Gateway
Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
Incident without Impact
Resolved
Absa involved transactions
Apple Pay
Bidvest involved transactions
Mobicred
Capitec involved transactions
More...

Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

FNB experiencing problems on both Instant EFT and SiD
Started 16 Nov 2024 22:52:51 (4 days ago), resolved 17 Nov 2024 04:55:53 (4 days ago)
Critical Incident
Resolved
FNB
FNB

We are currently investigating this issue.

Aggregation Processing
Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
Critical Incident
Resolved
Absa
Apple Pay
Absa involved transactions
Aggregation Shopify
Mobicred
More...

A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

Payfast Outage Survival Guide

A step-by-step guide to help you survive a Payfast outage
NaN%

    Payfast Components

    Thu 14
    Fri 15
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    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now

    Payfast Credit & Cheque cards

    Thu 14
    Fri 15
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    Sun 17
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    now

    Payfast General

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
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    now
    Recurring payments
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Help Desk
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Absa involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Main Website (external host)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Bidvest involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Callbacks/ITN
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Capitec involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Developer Documents
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Merchant Dashboard
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Discovery involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    FNB involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Payouts
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Nedbank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Reconciliation Reports
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Standard Bank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Refunds
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Tyme Bank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Sandbox (test platform)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway Developer Documents
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway MAP
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway PCS Payouts
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway Reconciliation Reports
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway email processing
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now

    Payfast Integrations and APIs

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Shopify
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Aggregation WooCommerce
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Aggregation Xero
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Gateway Core3
    Thu 14
    Fri 15
    Sat 16
    Sun 17
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    Tue 19
    Wed 20
    now
    Gateway PayBatch
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway PayHost
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway PayWeb3
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway Shopify
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Gateway WooCommerce
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now

    Payfast Aggregation: Alternative Payment Methods

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Momo Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Apple Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Mobicred
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    MoreTyme
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    PayPal
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Original Debit card payment method
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Mukuru Cash
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Samsung Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Scan to Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    SCode
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Visa Checkout
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    SnapScan
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Store Cards (RCS)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Zapper
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Payfast Aggregation: Cards

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Absa involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Bidvest involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Capitec involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Discovery involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    FNB involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Investec involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Nedbank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Standard Bank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Recurring Payments
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    American Express involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Payfast Aggregation: Instant EFT

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Absa
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    African Bank
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Bidvest Bank
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Capitec Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    FNB
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    FNB experiencing problems on both Instant EFT and SiD
    Started 16 Nov 2024 22:52:51 (4 days ago), resolved 17 Nov 2024 04:55:53 (4 days ago)
    Critical Incident
    Resolved
    FNB
    FNB

    We are currently investigating this issue.

    Investec
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Nedbank
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Nedbank EFT payments
    Started 12 Sep 2024 20:39:20 (2 months ago), still ongoing
    Major Incident
    Identified
    Nedbank
    Nedbank

    A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.

    Standard Bank
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Tyme Bank
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Aggregation Processing
    Started 15 Nov 2024 17:23:58 (6 days ago), resolved 15 Nov 2024 17:57:34 (6 days ago)
    Critical Incident
    Resolved
    Absa
    Apple Pay
    Absa involved transactions
    Aggregation Shopify
    Mobicred
    More...

    A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.

    Payfast Aggregation: Point of Sale

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    In-store payments
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now

    Payfast Gateway: Alternative Payment Methods

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Apple Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Mobicred
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Momopay
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    PayPal
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Samsung Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Scan to Pay
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Store Cards (RCS)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Visa Checkout
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Zapper
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Payfast Gateway: Cards

    Thu 14
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    Sun 17
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    now
    Absa involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Bidvest involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Capitec involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Discovery involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    FNB involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Investec involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Nedbank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Standard Bank involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    American Express involved transactions
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Degraded Processing on Gateway
    Started 18 Nov 2024 16:33:01 (3 days ago), resolved 18 Nov 2024 16:33:01 (3 days ago)
    Incident without Impact
    Resolved
    Absa involved transactions
    Apple Pay
    Bidvest involved transactions
    Mobicred
    Capitec involved transactions
    More...

    Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50. This has been resolved with processing for Gateway fully restored.

    Payfast Gateway: SiD

    Thu 14
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    now
    Absa
    Thu 14
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    now
    African Bank
    Thu 14
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    now
    Bidvest Bank
    Thu 14
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    Wed 20
    now
    Capitec Pay
    Thu 14
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    Sat 16
    Sun 17
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    Wed 20
    now
    Discovery Bank
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
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    Wed 20
    now
    FNB
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    FNB experiencing problems on both Instant EFT and SiD
    Started 16 Nov 2024 22:52:51 (4 days ago), resolved 17 Nov 2024 04:55:53 (4 days ago)
    Critical Incident
    Resolved
    FNB
    FNB

    We are currently investigating this issue.

    Investec Bank
    Thu 14
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    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Nedbank
    Thu 14
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    Sun 17
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    now
    Nedbank EFT payments
    Started 12 Sep 2024 20:39:20 (2 months ago), still ongoing
    Major Incident
    Identified
    Nedbank
    Nedbank

    A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.

    Standard Bank
    Thu 14
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    Wed 20
    now
    Tyme Bank
    Thu 14
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    now

    Payfast Gateway: Point of Sale

    Thu 14
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    now
    In-store payments
    Thu 14
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    Wed 20
    now

    Payfast Alternatives

    Thu 14
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    now

    Nets Easy Checkout

    Thu 14
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    Sat 16
    Sun 17
    Mon 18
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    Wed 20
    now
    Disturbance on MitID - INC0669278
    Started 24 Sep 2024 07:04:36 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Nets Easy Checkout

    We investigating an issue with elevated rejections on Nets Easy using MitID.

    See all
    Thu 14
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    Neteller Merchant Portal
    Thu 14
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    Sun 17
    Mon 18
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    Wed 20
    now
    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
    Thu 14
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    now

    Nets Netaxept Netaxept Terminal

    Thu 14
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    Sun 17
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    now
    Disturbance on Netaxept - INC0660554
    Started 1 Sep 2024 12:55:05 (3 months ago), still ongoing
    Critical Incident
    Identified
    Netaxept Terminal
    Netaxept API
    Netaxept Merchant Administration

    We are currently investigating an issue on transaction processing and Netaxept Administration.

    Nets Netaxept Netaxept API

    Thu 14
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    Wed 20
    now
    Disturbance on Netaxept - INC0660554
    Started 1 Sep 2024 12:55:05 (3 months ago), still ongoing
    Critical Incident
    Identified
    Netaxept Terminal
    Netaxept API
    Netaxept Merchant Administration

    We are currently investigating an issue on transaction processing and Netaxept Administration.

    Refund issue with Swedbank - INC0688482
    Started 13 Nov 2024 10:00:38 (8 days ago), still ongoing
    Minor Incident
    Identified
    Netaxept API
    Netaxept Merchant Administration

    We are currently investigating an issue affecting refunds with merchants using Swedbank as acquirer. Some refunds are getting rejected with "05 - Refused by issuer". Our tech team is in dialog with Swedbank.

    See all
    Thu 14
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    Access Worldpay HostedPaymentPages

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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (4 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

    See all
    Thu 14
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    Zero Hash PROD - Deposits & Withdrawals

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    PROD - Digital Asset Withdrawals
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    Intermittent Delays with Trade Settlement and /convert_withdraw Requests
    Started 19 Nov 2024 22:14:38 (1 day ago), still ongoing
    Minor Incident
    Monitoring
    PROD - Digital Asset Withdrawals

    We have noticed a delay in processing settlements and transactions on our /convert_withdrawal endpoint. Our team is aware of the issue and the cause, and are actively monitoring the situation. Impacted withdrawals will be sent on-chain automatically following issue resolution.

    See all
    Thu 14
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    Recharge Charge Processing

    Thu 14
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    now
    Charge errors on limited recurring charges
    Started 19 Nov 2024 13:21:03 (2 days ago), still ongoing
    Major Incident
    Investigating
    Recharge Charge Processing

    Engineering is aware of an issue causing some charge errors and is investigating.

    See all
    Thu 14
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