Optum Solutions Status
Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
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Optum Solutions Pharmacy Network Solutions
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Clinical Document Collector API
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Optum Solutions Dental Network
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Optum Solutions Cost Transparency
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Dental Claim Attachments
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Predictive Engagement
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Dental Converge
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
Started 5 Aug 2026 16:16:28 (3 months ago), still ongoing
Minor Incident
Investigating
Pharmacy Network Solutions
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.
Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Recently Resolved Incidents
No recent incidents
Optum Solutions Outage Survival Guide
A step-by-step guide to help you survive a Optum Solutions outage
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Optum Solutions Components
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Optum Solutions CareSelect®
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Optum Solutions Absolute AR
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Optum Solutions CareSelect®
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Optum Solutions Change Healthcare Enterprise
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Optum Solutions Clinical Exchange
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Optum Solutions Clinical Exchange
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Optum Solutions MedRx
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Optum Solutions Pharmacy Solutions
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Optum Solutions Contract Manager
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Optum Solutions Pharmacy Data Solutions
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Optum Solutions Pharmacy Network Solutions
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New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
Started 5 Aug 2026 16:16:28 (3 months ago), still ongoing
Minor Incident
Investigating
Pharmacy Network Solutions
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.
Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Optum Solutions Dental Network
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InterQual® AutoReview
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Optum Solutions Pharmacy Software Solutions
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Optum Solutions HealthQx
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InterQual® Cloud Solutions
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Optum Solutions InterQual
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Optum Solutions InterQual
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Optum Solutions Medical Network
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Batch
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Real Time
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Real Time
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Optum Solutions Patient Financial Clearance
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AHI QA & Lobby
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AHI QA & Lobby
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Clearance Patient Access
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Clearance Patient Access
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Optum Solutions Clinical Network
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EngageCare Provider
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EngageCare Provider
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Optum Solutions Payment Integrity
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Clinical Document Collector API
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Clinical Exchange Labs and Hospitals
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Optum Solutions Dental Network
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CommonWell
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Optum Solutions Cost Transparency
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Dental Claim Attachments
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Predictive Engagement
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Dental Converge
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Dental Credentialing Manager
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Provider Directory
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Optum Solutions Provider Manager
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Optum Solutions Customer Portals
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Dental EDI Network
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True View
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Client Access System
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Dental Practice Analytic Insights
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Optum Solutions Revenue Cycle Management
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AccuPost
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Dental Revenue Cycle Insights
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ConnectCenter
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AccuPost
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Acuity Revenue Cycle Analytics
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Acuity Revenue Cycle Analytics
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Customer Care Hub
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Advanced Claim Management
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Assurance Reimbursement Management
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Assurance Reimbursement Management
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Download Connect
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Revenue Performance Advisor
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Revenue Performance Advisor
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Enrollment Central
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TES Ambulatory
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Optum Solutions Government Eligibility, Enrollment & Member Engagement
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TES Ambulatory
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Remittance/ERA transmission
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Customer Connection
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Optum Solutions Reimbursement Manager
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Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)
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Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits
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Optum Solutions Risk Manager
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Hosted Payer Services (HPS)
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Optum Solutions Risk View
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Vision
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Medical claim attachments
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Optum Solutions SmartPay Plus
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Optum Solutions Payer Communications and Payment Services
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Optum Solutions SmartPay Plus
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Payer Connectivity Services
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Credentialing Advocate Solution
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Communications Complete - Payer
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Revenue Analytics
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Optum Solutions Clinical Decision Support
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InterQual® Coordinated Care
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InterQual® Criteria
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InterQual® Customize
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Converge Rx
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InterQual® Review Manager – Hosted
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InterQual® Review Manager – Installed
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SimpleAttach Solution
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Patient Education
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InterQual® Government Services
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Explore Dx
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Optum Solutions AhiQA
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Optum Solutions Clearance Patient Access Suite
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MedRx Commercial
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MedRx Flu
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MedRx Medicare
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MedRx Medicaid
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Rx Network Solutions
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Optum Solutions Medical Network APIs
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Claims Responses and Reports API
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Rx Network Solutions ePrescribing
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Claims Status API
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Rx Assist
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Paper-to-EDI (P2E)/Claims Automation
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Rx CardFinder Services
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Eligibility API
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Rx Connect Solution
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Institutional Claims API
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Payer Finder website and API
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Rx Edit
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Rx Processor Alerts
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Professional Claims API
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Optum Solutions Medical Record Retrieval & Clinical Review
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Rx Secure Site
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Clinical Abstraction
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Optum Solutions Provider Network Optimization
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Medical Record Retrieval
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Optum Solutions Patient Engagement & Experience
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Shop Book and Pay
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Virtual Front Desk
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Payer Enrollment Services
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Ahi Lobby
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Settlement Advocate
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Payment Network Advocate
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Optum Solutions Payment Integrity
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Clearance Patient Access Suite: Advocate
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DRG Validation
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Hospital Bill Audit
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Clearance Patient Access Suite: Bi-directional connectivity
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Communications Complete - Payer
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Hospital Billing Validation/Short Stay Bill Validation
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Clearance Patient Access Suite: Estimator
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Optum Solutions Pharmacy Benefits & TPA
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Clearance Patient Access Suite: HL7
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Clearance Patient Access Suite: Medical Necessity
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Medicaid Pharmacy Benefits Services
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Clearance Patient Access Suite: Notice of Admission
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Smart Commercial Pharmacy Services
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Clearance Patient Access Suite: Patient ID
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Clearance Patient Access Suite: Prior Authorization
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Clearance Patient Access Suite: Propensity to Pay
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Clearance Patient Access Suite: qPay
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Clearance Patient Access Suite: Verifier
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Patient Engagement Suite
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Revenue Integrity (Coding Services)
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Point-of-Sale Rx
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Turn Rx
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Communications Complete - Provider
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Optum Solutions Provider Communications and Payment Services
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Payment Automation
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SmartPay for Providers
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Acuity Revenue Cycle Analytics
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Ambulatory Claims Manager
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Claims & Denials Advisor
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Claims & Denials Management
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Financial Clearance Services
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National Payments Connector
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Pulse Revenue Cycle Benchmarking™
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Optum Solutions Risk Adjustment & Quality
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Compliance Reporter
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Dx Gap Advisor
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Risk Adjustment Coding
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Edge Complete
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Encounter Complete
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Optum Solutions Value-Based Care
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Business Process as a Service (BPaaS)
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Prometheus Analytics
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Third-Party Administration
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Optum Solutions zStatus page Testing
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Optum Solutions Alternatives
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