
Optum Solutions Status
Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clinical Document Collector API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Dental Network
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental Claim Attachments
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Cost Transparency
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental Converge
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Predictive Engagement
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Pharmacy Network Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Optum Solutions outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.
Active Incidents
No active incidents
Recently Resolved Incidents
Resolved Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies
Started 23 Dec 2025 15:44:12 (3 days ago), resolved 23 Dec 2025 16:25:25 (3 days ago)
Critical Incident
Resolved
Pharmacy Network Solutions
There has been an issue identified with our e-prescribing service where scripts are not getting through for multiple customers. We are actively working to resolve the issue and will send an update as soon as more information is available.
INC/CSA/Ref #INC47355817
Optum Solutions Outage Survival Guide
A step-by-step guide to help you survive a Optum Solutions outage
NaN%
Optum Solutions Components
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Change Healthcare Enterprise
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions CareSelect®
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Clinical Exchange
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Contract Manager
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Dental Network
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® AutoReview
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Cloud Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions HealthQx
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions InterQual
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Medical Network
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Batch
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Real Time
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Patient Financial Clearance
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
AHI QA & Lobby
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Clinical Network
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
EngageCare Provider
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clinical Document Collector API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Pharmacy Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Absolute AR
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clinical Exchange Labs and Hospitals
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
MedRx
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
CommonWell
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Dental Network
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental Claim Attachments
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Pharmacy Data Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Cost Transparency
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental Converge
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Predictive Engagement
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Pharmacy Network Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Resolved Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies
Started 23 Dec 2025 15:44:12 (3 days ago), resolved 23 Dec 2025 16:25:25 (3 days ago)
Critical Incident
Resolved
Pharmacy Network Solutions
There has been an issue identified with our e-prescribing service where scripts are not getting through for multiple customers. We are actively working to resolve the issue and will send an update as soon as more information is available.
INC/CSA/Ref #INC47355817
Dental Credentialing Manager
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Provider Directory
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Pharmacy Software Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Provider Manager
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Customer Portals
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental EDI Network
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental Practice Analytic Insights
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
True View
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Revenue Cycle Management
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Client Access System
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
AccuPost
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
ConnectCenter
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dental Revenue Cycle Insights
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Acuity Revenue Cycle Analytics
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Customer Care Hub
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Advanced Claim Management
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Assurance Reimbursement Management
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Download Connect
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Enrollment Central
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Revenue Performance Advisor
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Remittance/ERA transmission
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Customer Connection
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Government Eligibility, Enrollment & Member Engagement
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
TES Ambulatory
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Reimbursement Manager
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Hosted Payer Services (HPS)
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Risk Manager
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Vision
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Risk View
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Medical claim attachments
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions SmartPay Plus
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Payer Communications and Payment Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Payer Connectivity Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Credentialing Advocate Solution
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Communications Complete - Payer
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Revenue Analytics
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Clinical Decision Support
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Coordinated Care
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Criteria
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Customize
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Converge Rx
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Review Manager – Hosted
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Review Manager – Installed
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Patient Education
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
SimpleAttach Solution
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Explore Dx
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
InterQual® Government Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions AhiQA
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Clearance Patient Access Suite
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
MedRx Commercial
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
MedRx Flu
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
MedRx Medicare
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
MedRx Medicaid
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Medical Network APIs
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Network Solutions
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Network Solutions ePrescribing
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Claims Responses and Reports API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Assist
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Paper-to-EDI (P2E)/Claims Automation
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Claims Status API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx CardFinder Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Eligibility API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Institutional Claims API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Connect Solution
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Payer Finder website and API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Edit
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Processor Alerts
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Professional Claims API
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Medical Record Retrieval & Clinical Review
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Rx Secure Site
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Provider Network Optimization
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clinical Abstraction
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Medical Record Retrieval
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Patient Engagement & Experience
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Shop Book and Pay
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Virtual Front Desk
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Ahi Lobby
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Payer Enrollment Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Payment Network Advocate
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Settlement Advocate
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Payment Integrity
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Advocate
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
DRG Validation
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Communications Complete - Payer
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Bi-directional connectivity
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Hospital Bill Audit
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Hospital Billing Validation/Short Stay Bill Validation
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Estimator
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Pharmacy Benefits & TPA
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: HL7
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Medicaid Pharmacy Benefits Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Medical Necessity
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Notice of Admission
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Smart Commercial Pharmacy Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Patient ID
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Prior Authorization
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Propensity to Pay
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: qPay
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Clearance Patient Access Suite: Verifier
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Patient Engagement Suite
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Revenue Integrity (Coding Services)
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Point-of-Sale Rx
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Turn Rx
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Communications Complete - Provider
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Provider Communications and Payment Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Payment Automation
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
SmartPay for Providers
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Acuity Revenue Cycle Analytics
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Ambulatory Claims Manager
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Claims & Denials Advisor
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Claims & Denials Management
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Financial Clearance Services
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
National Payments Connector
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Pulse Revenue Cycle Benchmarking™
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Risk Adjustment & Quality
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Compliance Reporter
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Dx Gap Advisor
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Edge Complete
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Risk Adjustment Coding
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Encounter Complete
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions Value-Based Care
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Business Process as a Service (BPaaS)
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Prometheus Analytics
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Third-Party Administration
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now
Optum Solutions zStatus page Testing
Fri 19
Sat 20
Sun 21
Mon 22
Tue 23
Wed 24
Thu 25
now