
Optum Solutions Status
Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
Clinical Document Collector API
Optum Solutions Dental Network
Dental Claim Attachments
Optum Solutions Cost Transparency
Predictive Engagement
Pharmacy Network Solutions
Dental Converge
Active Incidents
No active incidents
Recently Resolved Incidents
Optum has identified a critical connectivity issue affecting transactions routed to Prime Therapeutics / Magellan. The issue is resulting in connection‑to‑payer errors and is currently preventing successful claim processing for impacted plans. Optum teams are actively engaged and working with the payer to restore connectivity as quickly as possible.
BIN 022659 BIN 009737/ 011503 BIN 002286
INC #INC48943150
Recast Claim Formatter performed an infrastructure change over the weekend which involved recreating a virtual machine that changed its private IP address which then prevented the firewall access as it was originally opened only previous private ip address. We are currently in the process of resolving this issue, opening the firewall and performing a rolling restart. Some of you may not be experiencing any issues while others are.
#INC48839327
Optum Solutions Outage Survival Guide
Optum Solutions Components
Optum Solutions CareSelect®
Optum Solutions Change Healthcare Enterprise
Optum Solutions Clinical Exchange
Optum Solutions Clinical Exchange
Optum Solutions Contract Manager
Optum Solutions Dental Network
InterQual® AutoReview
Optum Solutions HealthQx
InterQual® Cloud Solutions
Optum Solutions InterQual
Optum Solutions Medical Network
Batch
Real Time
Optum Solutions Patient Financial Clearance
AHI QA & Lobby
Clearance Patient Access
Optum Solutions Clinical Network
EngageCare Provider
Optum Solutions Payment Integrity
Clinical Document Collector API
Optum Solutions Pharmacy Solutions
Absolute AR
Clinical Exchange Labs and Hospitals
CommonWell
Optum Solutions Dental Network
MedRx
Pharmacy Data Solutions
Dental Claim Attachments
Optum Solutions Cost Transparency
Predictive Engagement
Pharmacy Network Solutions
Recast Claim Formatter performed an infrastructure change over the weekend which involved recreating a virtual machine that changed its private IP address which then prevented the firewall access as it was originally opened only previous private ip address. We are currently in the process of resolving this issue, opening the firewall and performing a rolling restart. Some of you may not be experiencing any issues while others are.
#INC48839327
Optum has identified a critical connectivity issue affecting transactions routed to Prime Therapeutics / Magellan. The issue is resulting in connection‑to‑payer errors and is currently preventing successful claim processing for impacted plans. Optum teams are actively engaged and working with the payer to restore connectivity as quickly as possible.
BIN 022659 BIN 009737/ 011503 BIN 002286
INC #INC48943150