Optum Solutions Status
Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
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Optum Solutions Pharmacy Network Solutions
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Clinical Document Collector API
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Optum Solutions Dental Network
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Dental Claim Attachments
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Predictive Engagement
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Dental Converge
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
Started 5 Aug 2026 16:16:28 (2 months ago), still ongoing
Minor Incident
Investigating
Pharmacy Network Solutions
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.
Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Recently Resolved Incidents
No recent incidents
Optum Solutions Outage Survival Guide
A step-by-step guide to help you survive a Optum Solutions outage
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Optum Solutions Components
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Optum Solutions Change Healthcare Enterprise
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Optum Solutions CareSelect®
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Optum Solutions Clinical Exchange
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Optum Solutions CareSelect®
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Optum Solutions Absolute AR
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Optum Solutions Pharmacy Solutions
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Optum Solutions MedRx
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Optum Solutions Clinical Exchange
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Optum Solutions Pharmacy Data Solutions
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Optum Solutions Contract Manager
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InterQual® AutoReview
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Optum Solutions Dental Network
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Optum Solutions Pharmacy Network Solutions
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New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
Started 5 Aug 2026 16:16:28 (2 months ago), still ongoing
Minor Incident
Investigating
Pharmacy Network Solutions
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.
Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
InterQual® Cloud Solutions
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Optum Solutions HealthQx
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Optum Solutions Pharmacy Software Solutions
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Optum Solutions InterQual
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Optum Solutions InterQual
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Optum Solutions Medical Network
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Batch
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Real Time
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Real Time
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Optum Solutions Patient Financial Clearance
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AHI QA & Lobby
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AHI QA & Lobby
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Clearance Patient Access
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Clearance Patient Access
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EngageCare Provider
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EngageCare Provider
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Optum Solutions Clinical Network
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Clinical Document Collector API
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Optum Solutions Payment Integrity
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Clinical Exchange Labs and Hospitals
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CommonWell
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Optum Solutions Dental Network
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Dental Claim Attachments
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Optum Solutions Cost Transparency
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Predictive Engagement
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Dental Converge
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Dental Credentialing Manager
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Provider Directory
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Optum Solutions Customer Portals
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Optum Solutions Provider Manager
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Dental EDI Network
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True View
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Dental Practice Analytic Insights
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Client Access System
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Optum Solutions Revenue Cycle Management
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AccuPost
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AccuPost
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Dental Revenue Cycle Insights
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ConnectCenter
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Acuity Revenue Cycle Analytics
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Acuity Revenue Cycle Analytics
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Customer Care Hub
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Advanced Claim Management
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Assurance Reimbursement Management
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Assurance Reimbursement Management
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Download Connect
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Revenue Performance Advisor
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Revenue Performance Advisor
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Enrollment Central
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TES Ambulatory
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Optum Solutions Government Eligibility, Enrollment & Member Engagement
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TES Ambulatory
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Customer Connection
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Remittance/ERA transmission
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Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)
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Optum Solutions Reimbursement Manager
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Hosted Payer Services (HPS)
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Optum Solutions Risk Manager
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Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits
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Vision
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Medical claim attachments
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Optum Solutions Risk View
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Optum Solutions SmartPay Plus
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Optum Solutions Payer Communications and Payment Services
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Optum Solutions SmartPay Plus
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Payer Connectivity Services
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Credentialing Advocate Solution
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Revenue Analytics
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Communications Complete - Payer
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Optum Solutions Clinical Decision Support
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InterQual® Coordinated Care
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InterQual® Criteria
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InterQual® Customize
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InterQual® Review Manager – Hosted
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Converge Rx
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InterQual® Review Manager – Installed
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Patient Education
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SimpleAttach Solution
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InterQual® Government Services
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Explore Dx
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Optum Solutions AhiQA
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MedRx Commercial
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Optum Solutions Clearance Patient Access Suite
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MedRx Flu
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MedRx Medicare
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MedRx Medicaid
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Rx Network Solutions
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Optum Solutions Medical Network APIs
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Claims Responses and Reports API
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Rx Network Solutions ePrescribing
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Paper-to-EDI (P2E)/Claims Automation
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Claims Status API
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Rx Assist
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Rx CardFinder Services
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Eligibility API
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Rx Connect Solution
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Institutional Claims API
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Payer Finder website and API
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Rx Edit
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Professional Claims API
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Rx Processor Alerts
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Rx Secure Site
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Optum Solutions Medical Record Retrieval & Clinical Review
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Optum Solutions Provider Network Optimization
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Clinical Abstraction
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Medical Record Retrieval
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Optum Solutions Patient Engagement & Experience
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Shop Book and Pay
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Virtual Front Desk
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Ahi Lobby
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Payer Enrollment Services
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Settlement Advocate
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Payment Network Advocate
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Optum Solutions Payment Integrity
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Clearance Patient Access Suite: Advocate
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DRG Validation
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Clearance Patient Access Suite: Bi-directional connectivity
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Communications Complete - Payer
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Hospital Bill Audit
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Hospital Billing Validation/Short Stay Bill Validation
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Clearance Patient Access Suite: Estimator
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Optum Solutions Pharmacy Benefits & TPA
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Clearance Patient Access Suite: HL7
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Clearance Patient Access Suite: Medical Necessity
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Medicaid Pharmacy Benefits Services
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Smart Commercial Pharmacy Services
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Clearance Patient Access Suite: Notice of Admission
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Clearance Patient Access Suite: Patient ID
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Clearance Patient Access Suite: Prior Authorization
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Clearance Patient Access Suite: Propensity to Pay
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Clearance Patient Access Suite: qPay
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Clearance Patient Access Suite: Verifier
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Patient Engagement Suite
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Revenue Integrity (Coding Services)
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Point-of-Sale Rx
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Turn Rx
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Communications Complete - Provider
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Optum Solutions Provider Communications and Payment Services
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Payment Automation
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SmartPay for Providers
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Acuity Revenue Cycle Analytics
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Ambulatory Claims Manager
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Claims & Denials Advisor
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Claims & Denials Management
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Financial Clearance Services
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National Payments Connector
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Pulse Revenue Cycle Benchmarking™
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Optum Solutions Risk Adjustment & Quality
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Compliance Reporter
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Dx Gap Advisor
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Risk Adjustment Coding
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Edge Complete
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Optum Solutions Value-Based Care
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Encounter Complete
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Business Process as a Service (BPaaS)
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Prometheus Analytics
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Third-Party Administration
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Optum Solutions zStatus page Testing
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