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Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
Clinical Document Collector API
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Optum Insight Rx Connect is experiencing sporadic connectivity issues to Data Rx and Medicaid Oklahoma BINs impacting inbound pharmacy transactions starting Sept. 17, 2025. Pharmacies may experience ERX02 or ERX03 error messages.
Optum Insight is troubleshooting this issue and will update once resolved.
This message is intended for Pharmacy Network MedRX customers.
Optum Insight has identified an issue causing duplicate line items for MedRX products on August invoices resulting in an erroneous total amount due. Please disregard these erroneous invoices, as corrected invoices are being generated and will be sent to customers as soon as possible. We apologize for any inconvenience and are implementing steps to prevent this issue from recurring in the future.
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Clinical Document Collector API
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MedRx
This message is intended for Pharmacy Network MedRX customers.
Optum Insight has identified an issue causing duplicate line items for MedRX products on August invoices resulting in an erroneous total amount due. Please disregard these erroneous invoices, as corrected invoices are being generated and will be sent to customers as soon as possible. We apologize for any inconvenience and are implementing steps to prevent this issue from recurring in the future.
Optum Solutions Dental Network
CommonWell
Optum Solutions Cost Transparency
Pharmacy Data Solutions
Optum Insight Rx Connect is experiencing sporadic connectivity issues to Data Rx and Medicaid Oklahoma BINs impacting inbound pharmacy transactions starting Sept. 17, 2025. Pharmacies may experience ERX02 or ERX03 error messages.
Optum Insight is troubleshooting this issue and will update once resolved.
Dental Claim Attachments
Dental Converge
Predictive Engagement
Pharmacy Network Solutions
This message is intended for Pharmacy Network MedRX customers.
Optum Insight has identified an issue causing duplicate line items for MedRX products on August invoices resulting in an erroneous total amount due. Please disregard these erroneous invoices, as corrected invoices are being generated and will be sent to customers as soon as possible. We apologize for any inconvenience and are implementing steps to prevent this issue from recurring in the future.
Optum Insight Rx Connect is experiencing sporadic connectivity issues to Data Rx and Medicaid Oklahoma BINs impacting inbound pharmacy transactions starting Sept. 17, 2025. Pharmacies may experience ERX02 or ERX03 error messages.
Optum Insight is troubleshooting this issue and will update once resolved.
Provider Directory
Pharmacy Software Solutions
Optum Insight Rx Connect is experiencing sporadic connectivity issues to Data Rx and Medicaid Oklahoma BINs impacting inbound pharmacy transactions starting Sept. 17, 2025. Pharmacies may experience ERX02 or ERX03 error messages.
Optum Insight is troubleshooting this issue and will update once resolved.