Optum Solutions Status
Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
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Optum Solutions Pharmacy Network Solutions
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Clinical Document Collector API
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Optum Solutions Dental Network
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Dental Claim Attachments
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Predictive Engagement
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Dental Converge
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Active Incidents
New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
Started 5 Aug 2026 16:16:28 (1 month ago), still ongoing
Minor Incident
Investigating
Pharmacy Network Solutions
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.
Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Recently Resolved Incidents
No recent incidents
Optum Solutions Outage Survival Guide
A step-by-step guide to help you survive a Optum Solutions outage
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Optum Solutions Components
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Optum Solutions Pharmacy Network Solutions
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New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
Started 5 Aug 2026 16:16:28 (1 month ago), still ongoing
Minor Incident
Investigating
Pharmacy Network Solutions
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.
Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
InterQual® Cloud Solutions
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Optum Solutions HealthQx
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Optum Solutions Pharmacy Software Solutions
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Optum Solutions InterQual
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Optum Solutions InterQual
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Optum Solutions Medical Network
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Batch
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Real Time
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Optum Solutions Dental Network
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Dental Credentialing Manager
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Provider Directory
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True View
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Client Access System
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AccuPost
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AccuPost
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Dental Revenue Cycle Insights
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ConnectCenter
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Acuity Revenue Cycle Analytics
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Customer Care Hub
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Advanced Claim Management
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Assurance Reimbursement Management
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Download Connect
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Enrollment Central
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Medical claim attachments
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Optum Solutions Risk View
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Optum Solutions SmartPay Plus
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Optum Solutions Payer Communications and Payment Services
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Optum Solutions SmartPay Plus
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Payer Connectivity Services
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Credentialing Advocate Solution
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Revenue Analytics
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Communications Complete - Payer
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Optum Solutions Clinical Decision Support
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Converge Rx
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Patient Education
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Explore Dx
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MedRx Commercial
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Rx Network Solutions ePrescribing
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Paper-to-EDI (P2E)/Claims Automation
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Claims Status API
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Rx Assist
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Rx CardFinder Services
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Eligibility API
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Rx Connect Solution
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Institutional Claims API
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Payer Finder website and API
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Rx Edit
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Professional Claims API
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Rx Processor Alerts
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Rx Secure Site
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Shop Book and Pay
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Virtual Front Desk
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Ahi Lobby
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Payer Enrollment Services
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Settlement Advocate
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DRG Validation
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Hospital Bill Audit
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Hospital Billing Validation/Short Stay Bill Validation
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Medicaid Pharmacy Benefits Services
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Smart Commercial Pharmacy Services
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Clearance Patient Access Suite: Patient ID
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Clearance Patient Access Suite: Verifier
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Patient Engagement Suite
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Revenue Integrity (Coding Services)
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Point-of-Sale Rx
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Turn Rx
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Payment Automation
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SmartPay for Providers
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Acuity Revenue Cycle Analytics
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Ambulatory Claims Manager
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Claims & Denials Advisor
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Claims & Denials Management
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Financial Clearance Services
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National Payments Connector
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Pulse Revenue Cycle Benchmarking™
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Optum Solutions Risk Adjustment & Quality
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Compliance Reporter
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Dx Gap Advisor
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Risk Adjustment Coding
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Edge Complete
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Optum Solutions Value-Based Care
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Encounter Complete
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Business Process as a Service (BPaaS)
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Prometheus Analytics
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Third-Party Administration
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Optum Solutions zStatus page Testing
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