Optum Solutions Status
Real-time updates of Optum Solutions issues and outages
Optum Solutions status is Operational
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Real Time
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Clinical Document Collector API
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Optum Solutions Dental Network
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Optum Solutions Cost Transparency
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Dental Claim Attachments
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Dental Converge
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Resolved notice - MEDICAL NETWORK RELAY EXCHANGE - Issues with Connect Center Multi-Factor Authentication
Started 2 Feb 2026 20:04:46 (3 days ago), resolved 2 Feb 2026 20:36:50 (3 days ago)
Major Incident
Resolved
Batch
Real Time
We are currently experiencing performance issues with Connect Center Multi-Factor Authentication. After the authentication code is entered, users are sent back to the login screen. Our technical teams are actively working to resolve the issue, and we will provide updates as more information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Action Required: Please be aware of issues with Connect Center Multi-Factor Authentication.
If you have any questions, feel free to contact your Customer Support Team and refer to Case Number INC-000004049.
INC/CSA/Ref # INC48156445
Optum Solutions Outage Survival Guide
A step-by-step guide to help you survive a Optum Solutions outage
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Optum Solutions Components
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Optum Solutions Change Healthcare Enterprise
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Optum Solutions CareSelect®
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Optum Solutions Clinical Exchange
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Optum Solutions Contract Manager
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InterQual® AutoReview
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Optum Solutions Dental Network
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InterQual® Cloud Solutions
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Optum Solutions HealthQx
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Optum Solutions InterQual
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Optum Solutions Medical Network
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Batch
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Resolved notice - MEDICAL NETWORK RELAY EXCHANGE - Issues with Connect Center Multi-Factor Authentication
Started 2 Feb 2026 20:04:46 (3 days ago), resolved 2 Feb 2026 20:36:50 (3 days ago)
Major Incident
Resolved
Batch
Real Time
We are currently experiencing performance issues with Connect Center Multi-Factor Authentication. After the authentication code is entered, users are sent back to the login screen. Our technical teams are actively working to resolve the issue, and we will provide updates as more information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Action Required: Please be aware of issues with Connect Center Multi-Factor Authentication.
If you have any questions, feel free to contact your Customer Support Team and refer to Case Number INC-000004049.
INC/CSA/Ref # INC48156445
Real Time
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Resolved notice - MEDICAL NETWORK RELAY EXCHANGE - Issues with Connect Center Multi-Factor Authentication
Started 2 Feb 2026 20:04:46 (3 days ago), resolved 2 Feb 2026 20:36:50 (3 days ago)
Major Incident
Resolved
Batch
Real Time
We are currently experiencing performance issues with Connect Center Multi-Factor Authentication. After the authentication code is entered, users are sent back to the login screen. Our technical teams are actively working to resolve the issue, and we will provide updates as more information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Action Required: Please be aware of issues with Connect Center Multi-Factor Authentication.
If you have any questions, feel free to contact your Customer Support Team and refer to Case Number INC-000004049.
INC/CSA/Ref # INC48156445
Optum Solutions Patient Financial Clearance
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AHI QA & Lobby
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Clearance Patient Access
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Optum Solutions Clinical Network
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EngageCare Provider
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Clinical Document Collector API
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Optum Solutions Pharmacy Solutions
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Absolute AR
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Clinical Exchange Labs and Hospitals
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CommonWell
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MedRx
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Optum Solutions Dental Network
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Optum Solutions Cost Transparency
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Pharmacy Data Solutions
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Dental Claim Attachments
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Pharmacy Network Solutions
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Dental Converge
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Predictive Engagement
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Pharmacy Software Solutions
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Dental Credentialing Manager
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Provider Directory
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Optum Solutions Customer Portals
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Dental EDI Network
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Optum Solutions Provider Manager
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Optum Solutions Revenue Cycle Management
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True View
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Dental Practice Analytic Insights
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Client Access System
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Dental Revenue Cycle Insights
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ConnectCenter
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AccuPost
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Customer Care Hub
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Acuity Revenue Cycle Analytics
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Download Connect
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Advanced Claim Management
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Assurance Reimbursement Management
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Enrollment Central
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Revenue Performance Advisor
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Customer Connection
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Optum Solutions Government Eligibility, Enrollment & Member Engagement
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Remittance/ERA transmission
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TES Ambulatory
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Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)
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Optum Solutions Reimbursement Manager
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Hosted Payer Services (HPS)
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Optum Solutions Risk Manager
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Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits
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Optum Solutions Risk View
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Vision
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Medical claim attachments
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Payer Connectivity Services
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Optum Solutions SmartPay Plus
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Optum Solutions Payer Communications and Payment Services
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Credentialing Advocate Solution
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Revenue Analytics
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Communications Complete - Payer
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Optum Solutions Clinical Decision Support
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InterQual® Coordinated Care
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InterQual® Criteria
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InterQual® Customize
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Converge Rx
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InterQual® Review Manager – Hosted
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InterQual® Review Manager – Installed
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SimpleAttach Solution
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Patient Education
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Explore Dx
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InterQual® Government Services
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Optum Solutions AhiQA
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MedRx Commercial
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Optum Solutions Clearance Patient Access Suite
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MedRx Flu
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MedRx Medicare
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MedRx Medicaid
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Rx Network Solutions
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Optum Solutions Medical Network APIs
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Rx Network Solutions ePrescribing
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Claims Responses and Reports API
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Paper-to-EDI (P2E)/Claims Automation
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Rx Assist
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Claims Status API
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Rx CardFinder Services
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Eligibility API
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Institutional Claims API
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Rx Connect Solution
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Rx Edit
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Payer Finder website and API
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Rx Processor Alerts
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Professional Claims API
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Rx Secure Site
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Optum Solutions Medical Record Retrieval & Clinical Review
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Optum Solutions Provider Network Optimization
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Clinical Abstraction
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Medical Record Retrieval
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Optum Solutions Patient Engagement & Experience
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Shop Book and Pay
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Virtual Front Desk
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Ahi Lobby
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Payer Enrollment Services
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Payment Network Advocate
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Settlement Advocate
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Optum Solutions Payment Integrity
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Clearance Patient Access Suite: Advocate
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DRG Validation
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Clearance Patient Access Suite: Bi-directional connectivity
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Communications Complete - Payer
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Hospital Bill Audit
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Hospital Billing Validation/Short Stay Bill Validation
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Clearance Patient Access Suite: Estimator
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Optum Solutions Pharmacy Benefits & TPA
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Clearance Patient Access Suite: HL7
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Medicaid Pharmacy Benefits Services
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Clearance Patient Access Suite: Medical Necessity
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Smart Commercial Pharmacy Services
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Clearance Patient Access Suite: Notice of Admission
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Clearance Patient Access Suite: Patient ID
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Clearance Patient Access Suite: Prior Authorization
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Clearance Patient Access Suite: Propensity to Pay
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Clearance Patient Access Suite: qPay
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Clearance Patient Access Suite: Verifier
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Patient Engagement Suite
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Revenue Integrity (Coding Services)
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Point-of-Sale Rx
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Turn Rx
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Communications Complete - Provider
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Optum Solutions Provider Communications and Payment Services
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Payment Automation
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SmartPay for Providers
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Acuity Revenue Cycle Analytics
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Ambulatory Claims Manager
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Claims & Denials Advisor
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Claims & Denials Management
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Financial Clearance Services
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National Payments Connector
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Pulse Revenue Cycle Benchmarking™
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Optum Solutions Risk Adjustment & Quality
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Compliance Reporter
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Dx Gap Advisor
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Edge Complete
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Risk Adjustment Coding
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Encounter Complete
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Optum Solutions Value-Based Care
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Business Process as a Service (BPaaS)
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Prometheus Analytics
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Third-Party Administration
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Optum Solutions zStatus page Testing
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