Optum Solutions Status: check for Optum Solutions outages and issues

Optum Solutions status is Operational

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Optum Solutions Pharmacy Network Solutions

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Clinical Document Collector API

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Optum Solutions Dental Network

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Dental Claim Attachments

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Optum Solutions Cost Transparency

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Predictive Engagement

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Dental Converge

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See all 173 Optum Solutions components

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Active Incidents

New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime

Started 5 Aug 2026 16:16:28 (11 hours ago), still ongoing

Incident without Impact

Investigating

Pharmacy Network Solutions

The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor.

Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.

Recently Resolved Incidents

No recent incidents

Optum Solutions Outage Survival Guide

A step-by-step guide to help you survive a Optum Solutions outage

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Optum Solutions Components

Optum Solutions

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Optum Solutions CareSelect®

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Optum Solutions CareSelect®

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Optum Solutions Change Healthcare Enterprise

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Optum Solutions Clinical Exchange

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Optum Solutions Absolute AR

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Optum Solutions Pharmacy Solutions

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Optum Solutions Clinical Exchange

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Optum Solutions MedRx

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Optum Solutions Pharmacy Data Solutions

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Optum Solutions Contract Manager

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InterQual® AutoReview

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Optum Solutions Dental Network

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Optum Solutions Pharmacy Network Solutions

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New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime

Started 5 Aug 2026 16:16:28 (11 hours ago), still ongoing

Incident without Impact

Investigating

Pharmacy Network Solutions

Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.

Optum Solutions Pharmacy Software Solutions

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Optum Solutions HealthQx

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InterQual® Cloud Solutions

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Optum Solutions InterQual

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Optum Solutions InterQual

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Optum Solutions Medical Network

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Batch

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Batch

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Real Time

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Real Time

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Optum Solutions Patient Financial Clearance

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AHI QA & Lobby

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AHI QA & Lobby

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Clearance Patient Access

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Clearance Patient Access

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EngageCare Provider

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Optum Solutions Clinical Network

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EngageCare Provider

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Optum Solutions Payment Integrity

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Clinical Document Collector API

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Clinical Exchange Labs and Hospitals

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Optum Solutions Dental Network

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CommonWell

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Dental Claim Attachments

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Optum Solutions Cost Transparency

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Predictive Engagement

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Dental Converge

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Dental Credentialing Manager

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Provider Directory

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Dental EDI Network

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Optum Solutions Customer Portals

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Optum Solutions Provider Manager

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Client Access System

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True View

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Dental Practice Analytic Insights

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Optum Solutions Revenue Cycle Management

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ConnectCenter

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AccuPost

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AccuPost

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Dental Revenue Cycle Insights

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Acuity Revenue Cycle Analytics

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Acuity Revenue Cycle Analytics

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Customer Care Hub

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Assurance Reimbursement Management

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Advanced Claim Management

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Assurance Reimbursement Management

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Download Connect

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Enrollment Central

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Revenue Performance Advisor

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Revenue Performance Advisor

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Remittance/ERA transmission

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TES Ambulatory

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Customer Connection

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Optum Solutions Government Eligibility, Enrollment & Member Engagement

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TES Ambulatory

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Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)

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Optum Solutions Reimbursement Manager

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Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits

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Hosted Payer Services (HPS)

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Optum Solutions Risk Manager

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Optum Solutions Risk View

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Vision

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Medical claim attachments

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Payer Connectivity Services

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Optum Solutions SmartPay Plus

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Optum Solutions SmartPay Plus

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Optum Solutions Payer Communications and Payment Services

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Credentialing Advocate Solution

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Revenue Analytics

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Communications Complete - Payer

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Optum Solutions Clinical Decision Support

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InterQual® Coordinated Care

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InterQual® Criteria

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InterQual® Customize

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Converge Rx

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InterQual® Review Manager – Hosted

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InterQual® Review Manager – Installed

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SimpleAttach Solution

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Patient Education

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InterQual® Government Services

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Explore Dx

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Optum Solutions AhiQA

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Optum Solutions Clearance Patient Access Suite

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MedRx Commercial

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MedRx Flu

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MedRx Medicare

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MedRx Medicaid

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Optum Solutions Medical Network APIs

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Rx Network Solutions

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Claims Responses and Reports API

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Rx Network Solutions ePrescribing

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Claims Status API

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Rx Assist

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Paper-to-EDI (P2E)/Claims Automation

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Rx CardFinder Services

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Eligibility API

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Rx Connect Solution

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Institutional Claims API

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Rx Edit

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Payer Finder website and API

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Rx Processor Alerts

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Professional Claims API

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Optum Solutions Medical Record Retrieval & Clinical Review

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Rx Secure Site

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Optum Solutions Provider Network Optimization

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Clinical Abstraction

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Medical Record Retrieval

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Optum Solutions Patient Engagement & Experience

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Shop Book and Pay

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Virtual Front Desk

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now

Payer Enrollment Services

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Ahi Lobby

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Settlement Advocate

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Payment Network Advocate

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Optum Solutions Payment Integrity

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DRG Validation

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Clearance Patient Access Suite: Advocate

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Communications Complete - Payer

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Clearance Patient Access Suite: Bi-directional connectivity

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Hospital Bill Audit

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Clearance Patient Access Suite: Estimator

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Hospital Billing Validation/Short Stay Bill Validation

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Optum Solutions Pharmacy Benefits & TPA

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Clearance Patient Access Suite: HL7

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Medicaid Pharmacy Benefits Services

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Clearance Patient Access Suite: Medical Necessity

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Clearance Patient Access Suite: Notice of Admission

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Smart Commercial Pharmacy Services

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Clearance Patient Access Suite: Patient ID

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Clearance Patient Access Suite: Prior Authorization

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Clearance Patient Access Suite: Propensity to Pay

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Clearance Patient Access Suite: qPay

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Clearance Patient Access Suite: Verifier

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Patient Engagement Suite

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Revenue Integrity (Coding Services)

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Point-of-Sale Rx

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Turn Rx

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Communications Complete - Provider

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Optum Solutions Provider Communications and Payment Services

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Payment Automation

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now

SmartPay for Providers

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now

Acuity Revenue Cycle Analytics

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now

Ambulatory Claims Manager

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now

Claims & Denials Advisor

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now

Claims & Denials Management

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now

Financial Clearance Services

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now

National Payments Connector

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now

Pulse Revenue Cycle Benchmarking™

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now

Optum Solutions Risk Adjustment & Quality

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now

Compliance Reporter

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now

Dx Gap Advisor

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now

Risk Adjustment Coding

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Edge Complete

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now

Optum Solutions Value-Based Care

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Encounter Complete

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now

Business Process as a Service (BPaaS)

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now

Prometheus Analytics

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now

Third-Party Administration

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now

Optum Solutions zStatus page Testing

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now

Optum Solutions Status

Real-time updates of Optum Solutions issues and outages

Optum Solutions status is Operational

Optum Solutions Pharmacy Network Solutions

Clinical Document Collector API

Optum Solutions Dental Network

Dental Claim Attachments

Optum Solutions Cost Transparency

Predictive Engagement

Dental Converge

You're checking on Optum Solutions - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Optum Solutions Outage Survival Guide

Optum Solutions Components

Optum Solutions

Optum Solutions CareSelect®

Optum Solutions CareSelect®

Optum Solutions Change Healthcare Enterprise

Optum Solutions Clinical Exchange

Optum Solutions Absolute AR

Optum Solutions Pharmacy Solutions

Optum Solutions Clinical Exchange

Optum Solutions MedRx

Optum Solutions Pharmacy Data Solutions

Optum Solutions Contract Manager

InterQual® AutoReview

Optum Solutions Dental Network

Optum Solutions Pharmacy Network Solutions

Optum Solutions Pharmacy Software Solutions

Optum Solutions HealthQx

InterQual® Cloud Solutions

Optum Solutions InterQual

Optum Solutions InterQual

Optum Solutions Medical Network

Batch

Batch

Real Time

Real Time

Optum Solutions Patient Financial Clearance

AHI QA & Lobby

AHI QA & Lobby

Clearance Patient Access

Clearance Patient Access

EngageCare Provider

Optum Solutions Clinical Network

EngageCare Provider

Optum Solutions Payment Integrity

Clinical Document Collector API

Clinical Exchange Labs and Hospitals

Optum Solutions Dental Network

CommonWell

Dental Claim Attachments

Optum Solutions Cost Transparency

Predictive Engagement

Dental Converge

Dental Credentialing Manager

Provider Directory

Dental EDI Network

Optum Solutions Customer Portals

Optum Solutions Provider Manager

Client Access System

True View

Dental Practice Analytic Insights

Optum Solutions Revenue Cycle Management

ConnectCenter

AccuPost

AccuPost

Dental Revenue Cycle Insights

Acuity Revenue Cycle Analytics

Acuity Revenue Cycle Analytics

Customer Care Hub

Assurance Reimbursement Management

Advanced Claim Management

Assurance Reimbursement Management

Download Connect

Enrollment Central

Revenue Performance Advisor

Revenue Performance Advisor

Remittance/ERA transmission