Olo Engage status is Operational

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Automations
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Olo Engage Wisely Dashboard (Web)

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Olo Engage Guest Data Platform (GDP)

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

CDP Degraded
Started 18 Nov 2024 21:11:12 (2 days ago), resolved 18 Nov 2024 23:22:13 (2 days ago)
Minor Incident
Resolved
Automations
Wisely Dashboard (Web)
Guest Data Platform (GDP)

Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed, as well as GDP events on the Guest Timeline tool. Engineering has identified the issue and are working to remediate. We will provide further updates as able.

Olo Engage Outage Survival Guide

A step-by-step guide to help you survive a Olo Engage outage
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    Olo Engage Components

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    Olo Engage Marketing

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    Campaigns
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    Automations
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    CDP Degraded
    Started 18 Nov 2024 21:11:12 (2 days ago), resolved 18 Nov 2024 23:22:13 (2 days ago)
    Minor Incident
    Resolved
    Automations
    Wisely Dashboard (Web)
    Guest Data Platform (GDP)

    Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed, as well as GDP events on the Guest Timeline tool. Engineering has identified the issue and are working to remediate. We will provide further updates as able.

    Email Sending
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    Olo Engage Host

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    Wisely Host iPad App (iOS)
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    Web Reservations
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    Olo Engage Wisely Dashboard (Web)

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    CDP Degraded
    Started 18 Nov 2024 21:11:12 (2 days ago), resolved 18 Nov 2024 23:22:13 (2 days ago)
    Minor Incident
    Resolved
    Automations
    Wisely Dashboard (Web)
    Guest Data Platform (GDP)

    Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed, as well as GDP events on the Guest Timeline tool. Engineering has identified the issue and are working to remediate. We will provide further updates as able.

    Olo Engage Wisely API

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    Olo Engage SMS Partner (Twilio)

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    Olo Engage Wisely Support Email

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    Olo Engage Wisely Data Science

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    Olo Engage Wisely Billing

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    Olo Engage GEO (Wisely) Tableau-Snowflake Database

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    Olo Engage Guest Data Platform (GDP)

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    CDP Degraded
    Started 18 Nov 2024 21:11:12 (2 days ago), resolved 18 Nov 2024 23:22:13 (2 days ago)
    Minor Incident
    Resolved
    Automations
    Wisely Dashboard (Web)
    Guest Data Platform (GDP)

    Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed, as well as GDP events on the Guest Timeline tool. Engineering has identified the issue and are working to remediate. We will provide further updates as able.

    Olo Engage Google Partner API

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    Olo Engage Alternatives

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    Demandbase Platform

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    Slowness in DB1
    Started 15 Oct 2024 17:00:27 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Demandbase Platform

    We are aware of performance issues with the DB1 platform and are investigating.

    See all
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