
Olo Status
Real-time updates of Olo issues and outages
Olo status is Operational
Olo Ordering API
Olo Serve
Payment Processing Partners
Loyalty Partners
Active Incidents
There is an intermittent issue impacting some loyalty orders through the Olo <> Thanx integration. A small subset of guests may experience order failures due to “loyalty response timeouts".
Thanx and Olo are actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.
Recently Resolved Incidents
A fix has been implemented and we are monitoring the results.
We're detecting elevated errors processing transactions through Worldpay MercPay Webservices and VantivExpress. Ordering may be affected at locations using Worldpay MercPay Webservices or VantivExpress as their payment provider.
Olo Outage Survival Guide
Olo Components
Olo Ordering API
A fix has been implemented and we are monitoring the results.
Olo Dispatch API
Olo Point of Sale API
Olo Serve
A fix has been implemented and we are monitoring the results.
Olo Mobile App Ordering
Olo Switchboard
Olo Dashboard
Olo Expo
Olo Developer Portal
Olo Scheduler
Olo Reporting
Olo Content Delivery Network
Olo Webhooks
Olo Sandbox Environment
Olo Partners
Point of Sale Partners
Rails Partners
Dispatch Partners
Payment Processing Partners
We're detecting elevated errors processing transactions through Worldpay MercPay Webservices and VantivExpress. Ordering may be affected at locations using Worldpay MercPay Webservices or VantivExpress as their payment provider.
Loyalty Partners
There is an intermittent issue impacting some loyalty orders through the Olo <> Thanx integration. A small subset of guests may experience order failures due to “loyalty response timeouts".
Thanx and Olo are actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.