Olo Status
Real-time updates of Olo issues and outages
Olo status is Operational
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Olo Reporting
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Payment Processing Partners
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Loyalty Partners
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Active Incidents
Tableau Reports Delay
Started 28 Jun 2024 20:42:54 (3 months ago), still ongoing
Minor Incident
Investigating
Reporting
We are investigating a delay in the availability of Tableau reports. Olo will provide updates as they become available.
Recently Resolved Incidents
Payment Processor Issues: Worldpay MercPay Webservices
Started 17 Sep 2024 02:09:09 (2 days ago), resolved 17 Sep 2024 02:48:01 (2 days ago)
Critical Incident
Resolved
Payment Processing Partners
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.
Loyalty Partner Issues: THANX
Started 16 Sep 2024 20:10:49 (2 days ago), resolved 16 Sep 2024 20:57:23 (2 days ago)
Major Incident
Resolved
Loyalty Partners
We are experiencing errors communicating with THANX. Users may be unable to log in or use points or rewards with placed orders.
Olo Outage Survival Guide
A step-by-step guide to help you survive a Olo outage
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Olo Components
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Olo Ordering API
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Olo Dispatch API
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Olo Point of Sale API
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Olo Serve
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Olo Mobile App Ordering
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Olo Switchboard
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Olo Dashboard
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Olo Expo
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Olo Developer Portal
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Olo Scheduler
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Olo Reporting
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Tableau Reports Delay
Started 28 Jun 2024 20:42:54 (3 months ago), still ongoing
Minor Incident
Investigating
Reporting
We are investigating a delay in the availability of Tableau reports. Olo will provide updates as they become available.
Olo Content Delivery Network
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Olo Webhooks
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Olo Sandbox Environment
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Olo Partners
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Point of Sale Partners
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Rails Partners
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Dispatch Partners
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Payment Processing Partners
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Payment Processor Issues: Worldpay MercPay Webservices
Started 17 Sep 2024 02:09:09 (2 days ago), resolved 17 Sep 2024 02:48:01 (2 days ago)
Critical Incident
Resolved
Payment Processing Partners
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.
Loyalty Partners
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Loyalty Partner Issues: THANX
Started 16 Sep 2024 20:10:49 (2 days ago), resolved 16 Sep 2024 20:57:23 (2 days ago)
Major Incident
Resolved
Loyalty Partners
We are experiencing errors communicating with THANX. Users may be unable to log in or use points or rewards with placed orders.
User Authentication Partners
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Olo Eighty Sixing
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Olo Checkout iFrame
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Olo Pay
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Olo Coupon API
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Olo Menu Services
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Olo Menu Exports
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Olo SMS Delivery
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Olo Email Delivery
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Olo Borderless
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Olo Alternatives
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