Olo status is Operational

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Olo Ordering API

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Olo Serve

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Olo Mobile App Ordering

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Olo Dashboard

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Olo Reporting

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Payment Processing Partners
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Loyalty Partners
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Tableau Reports Delay
Started 28 Jun 2024 20:42:54 (5 months ago), still ongoing
Minor Incident
Investigating
Reporting

We are investigating a delay in the availability of Tableau reports. Olo will provide updates as they become available.

Recently Resolved Incidents

Partial Dashboard (my.olo.com) Disruption
Started 19 Nov 2024 17:06:25 (2 days ago), resolved 19 Nov 2024 17:30:01 (2 days ago)
Minor Incident
Resolved
Dashboard

We've identified an issue with POS Mapping in Menu Admin. We will provide updates as they become available.

Loyalty Partner Issues: Punchh
Started 18 Nov 2024 23:35:05 (2 days ago), resolved 18 Nov 2024 23:56:59 (2 days ago)
Minor Incident
Resolved
Loyalty Partners

We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.

Ordering Disruption
Started 15 Nov 2024 17:13:09 (6 days ago), resolved 15 Nov 2024 18:31:08 (6 days ago)
Minor Incident
Resolved
Ordering API
Serve
Mobile App Ordering

We are investigating a disruption in ordering capabilities and will provide updates as they become available.

Payment Processor Issues: Olo Pay Card Present
Started 14 Nov 2024 15:27:48 (7 days ago), resolved 14 Nov 2024 16:06:28 (7 days ago)
Major Incident
Resolved
Payment Processing Partners

We're detecting elevated errors processing payments through Olo Pay Card Present. Ordering may be affected at locations using Olo Pay Card Present as their payment provider. Olo systems are operating as expected but payment authorization may experience intermittent interruptions or reduced performance.

Olo Outage Survival Guide

A step-by-step guide to help you survive a Olo outage
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    Olo Components

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    Olo Ordering API

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    Ordering Disruption
    Started 15 Nov 2024 17:13:09 (6 days ago), resolved 15 Nov 2024 18:31:08 (6 days ago)
    Minor Incident
    Resolved
    Ordering API
    Serve
    Mobile App Ordering

    We are investigating a disruption in ordering capabilities and will provide updates as they become available.

    Olo Dispatch API

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    Olo Point of Sale API

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    Olo Serve

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    Ordering Disruption
    Started 15 Nov 2024 17:13:09 (6 days ago), resolved 15 Nov 2024 18:31:08 (6 days ago)
    Minor Incident
    Resolved
    Ordering API
    Serve
    Mobile App Ordering

    We are investigating a disruption in ordering capabilities and will provide updates as they become available.

    Olo Mobile App Ordering

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    Ordering Disruption
    Started 15 Nov 2024 17:13:09 (6 days ago), resolved 15 Nov 2024 18:31:08 (6 days ago)
    Minor Incident
    Resolved
    Ordering API
    Serve
    Mobile App Ordering

    We are investigating a disruption in ordering capabilities and will provide updates as they become available.

    Olo Switchboard

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    Olo Dashboard

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    Partial Dashboard (my.olo.com) Disruption
    Started 19 Nov 2024 17:06:25 (2 days ago), resolved 19 Nov 2024 17:30:01 (2 days ago)
    Minor Incident
    Resolved
    Dashboard

    We've identified an issue with POS Mapping in Menu Admin. We will provide updates as they become available.

    Olo Expo

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    Olo Developer Portal

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    Olo Scheduler

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    Olo Reporting

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    Tableau Reports Delay
    Started 28 Jun 2024 20:42:54 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Reporting

    We are investigating a delay in the availability of Tableau reports. Olo will provide updates as they become available.

    Olo Content Delivery Network

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    Olo Webhooks

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    Olo Sandbox Environment

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    Olo Partners

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    Point of Sale Partners
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    Rails Partners
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    Dispatch Partners
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    Payment Processing Partners
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    Payment Processor Issues: Olo Pay Card Present
    Started 14 Nov 2024 15:27:48 (7 days ago), resolved 14 Nov 2024 16:06:28 (7 days ago)
    Major Incident
    Resolved
    Payment Processing Partners

    We're detecting elevated errors processing payments through Olo Pay Card Present. Ordering may be affected at locations using Olo Pay Card Present as their payment provider. Olo systems are operating as expected but payment authorization may experience intermittent interruptions or reduced performance.

    Loyalty Partners
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    Loyalty Partner Issues: Punchh
    Started 18 Nov 2024 23:35:05 (2 days ago), resolved 18 Nov 2024 23:56:59 (2 days ago)
    Minor Incident
    Resolved
    Loyalty Partners

    We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.

    User Authentication Partners
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    Olo Eighty Sixing

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    Olo Checkout iFrame

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    Olo Pay

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    Olo Coupon API

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    Olo Menu Services

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    Olo Menu Exports

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    Olo SMS Delivery

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    Olo Email Delivery

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    Olo Borderless

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    Olo Alternatives

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    Paazl GLS

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    See all
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    Dispatch Web Application

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    Account Message are displaying intermittently in Manage and Work
    Started 20 Nov 2024 19:56:49 (13 hours ago), still ongoing
    Minor Incident
    Identified
    Web Application

    Account messages are displaying intermittently in Manage due to a issue with one of our providers. We are working with our provider to resolve the issue.

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