Olo Status: check for Olo outages and issues

Olo status is Operational

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Olo Ordering API

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Olo Serve

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Payment Processing Partners

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Loyalty Partners

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See all 32 Olo components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of Olo outages

Active Incidents

Olo <> Thanx Loyalty Intermittent Connection Issues

Started 29 Aug 2025 19:59:08 (7 days ago), still ongoing

Minor Incident

Monitoring

Loyalty Partners

There is an intermittent issue impacting some loyalty orders through the Olo <> Thanx integration. A small subset of guests may experience order failures due to “loyalty response timeouts".

Thanx and Olo are actively engaged at the highest levels to resolve this.

We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.

See all updates

Recently Resolved Incidents

Increased latency for a small set of endpoints and pages

Started 3 Sep 2025 14:53:24 (2 days ago), resolved 3 Sep 2025 15:09:41 (2 days ago)

Incident without Impact

Resolved

Ordering API

Serve

A fix has been implemented and we are monitoring the results.

See all updates

Payment Processor Issues: Worldpay MercPay Webservices and VantivExpress

Started 31 Aug 2025 12:37:03 (5 days ago), resolved 31 Aug 2025 14:13:56 (5 days ago)

Minor Incident

Resolved

Payment Processing Partners

We're detecting elevated errors processing transactions through Worldpay MercPay Webservices and VantivExpress. Ordering may be affected at locations using Worldpay MercPay Webservices or VantivExpress as their payment provider.

See all updates

Olo Outage Survival Guide

A step-by-step guide to help you survive a Olo outage

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Olo Components

Olo

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Olo Ordering API

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Increased latency for a small set of endpoints and pages

Started 3 Sep 2025 14:53:24 (2 days ago), resolved 3 Sep 2025 15:09:41 (2 days ago)

Incident without Impact

Resolved

Ordering API

Serve

A fix has been implemented and we are monitoring the results.

See all updates

Olo Dispatch API

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Olo Point of Sale API

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Olo Serve

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Increased latency for a small set of endpoints and pages

Started 3 Sep 2025 14:53:24 (2 days ago), resolved 3 Sep 2025 15:09:41 (2 days ago)

Incident without Impact

Resolved

Ordering API

Serve

A fix has been implemented and we are monitoring the results.

See all updates

Olo Mobile App Ordering

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Olo Switchboard

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Olo Dashboard

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Olo Expo

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Olo Developer Portal

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Olo Scheduler

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Olo Reporting

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Olo Content Delivery Network

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Olo Webhooks

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Olo Sandbox Environment

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Olo Partners

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Point of Sale Partners

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Rails Partners

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Dispatch Partners

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Payment Processing Partners

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Payment Processor Issues: Worldpay MercPay Webservices and VantivExpress

Started 31 Aug 2025 12:37:03 (5 days ago), resolved 31 Aug 2025 14:13:56 (5 days ago)

Minor Incident

Resolved

Payment Processing Partners

See all updates

Loyalty Partners

Fri 29

Sat 30

Sun 31

Mon 1

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Thu 4

now

Olo <> Thanx Loyalty Intermittent Connection Issues

Started 29 Aug 2025 19:59:08 (7 days ago), still ongoing

Minor Incident

Monitoring

Loyalty Partners

There is an intermittent issue impacting some loyalty orders through the Olo <> Thanx integration. A small subset of guests may experience order failures due to “loyalty response timeouts".

Thanx and Olo are actively engaged at the highest levels to resolve this.

We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.

See all updates

User Authentication Partners

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Olo Eighty Sixing

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Olo Checkout iFrame

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Olo Pay

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Olo Coupon API

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Olo Menu Services

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Olo Menu Exports

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Olo SMS Delivery

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Olo Email Delivery

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Olo Borderless

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Olo Invoicing

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Olo Status

Real-time updates of Olo issues and outages

Olo status is Operational

Olo Ordering API

Olo Serve

Payment Processing Partners

Loyalty Partners

Active Incidents

Recently Resolved Incidents

Olo Outage Survival Guide

Olo Components

Olo Ordering API

Olo Dispatch API

Olo Point of Sale API

Olo Serve

Olo Mobile App Ordering

Olo Switchboard

Olo Dashboard

Olo Expo

Olo Developer Portal

Olo Scheduler

Olo Reporting

Olo Content Delivery Network

Olo Webhooks

Olo Sandbox Environment

Olo Partners

Point of Sale Partners

Rails Partners

Dispatch Partners

Payment Processing Partners

Loyalty Partners

User Authentication Partners

Olo Eighty Sixing

Olo Checkout iFrame

Olo Pay

Olo Coupon API

Olo Menu Services

Olo Menu Exports

Olo SMS Delivery

Olo Email Delivery

Olo Borderless

Olo Invoicing

Olo Alternatives

Commonly Used Together