IAM Cloud Status

Investigating: This is reoccurrence of the previous issue on the 18th April.

Incident Summary:  The legacy CDM Portal (portal.iamcloud.net) has been classified as unsafe when using Chrome, FireFox maybe affected too.

Services affected: Legacy CDM (v2)

Current impact: CDM v2 administrators will be unable to reach the Portal if using Chrome and potentially FireFox. Our suggested workaround is to use a different browser (e.g. Edge).

Latest resolution status: A workaround is currently available.

We have provided feedback to the browser vendors to inform them that the site has been incorrectly classified as unsafe.

Next update: TBC

Resolved: The issue is now resolved and users can access the legacy Portal as normal via Chrome and Firefox.

Thank you for your patience whilst Google corrected the unsafe site classification.

Monitoring: We have revalidated the domain with Google. Googles process documentation states that it can be a couple of days before verification is processed.

We will continue to monitor the situation and we ask that affected Admins use Microsoft Edge while this issue persists.

Identified: No status change.

Next update: When the issue is resolved.

Identified: We have revalidated the domain with Google.

Next update: 16:15

Identified: We are continuing to work on a fix for this issue.

Identified: We are still waiting for the propagation to replicate.

Latest resolution status: Edge can be used.

Next update: When the issue is resolved.

Identified: We have revalidated the domain and are awaiting propagation.

Investigating: This is reoccurrence of the previous issue on the 7th April.

Incident Summary:  The legacy CDM Portal (portal.iamcloud.net) has been classified as unsafe when using Chrome & Firefox browsers

Services affected: Legacy CDM (v2)

Current impact: CDM v2 administrators will be unable to reach the Portal if using Chrome or Firefox. Our suggested workaround is to use a different browser (e.g. Edge).

Latest resolution status: A workaround is currently available.

We have provided feedback to the browser vendors to inform them that the site has been incorrectly classified as unsafe.

Next update: 12:30