Heap Status
Real-time updates of Heap issues and outages
Heap status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
Partial service disruption for some Heap/PA customers
Started 15 Mar 2026 16:43:35 (3 days ago), resolved 16 Mar 2026 03:56:46 (2 days ago)
Minor Incident
Resolved
App
Some of our customers will see stale data in the app, and may experience queries timing out or failing. We are currently investigating. Data continues to be collected and no data has been lost. We will post an update within an hour.
Heap Outage Survival Guide
A step-by-step guide to help you survive a Heap outage
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Heap Components
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Heap Data Collection
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Heap App
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Partial service disruption for some Heap/PA customers
Started 15 Mar 2026 16:43:35 (3 days ago), resolved 16 Mar 2026 03:56:46 (2 days ago)
Minor Incident
Resolved
App
Some of our customers will see stale data in the app, and may experience queries timing out or failing. We are currently investigating. Data continues to be collected and no data has been lost. We will post an update within an hour.
Heap Session Replay
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Heap AWS (eu-central-1)
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EC2
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EMR
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SQS
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ECS
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EKS
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Heap Open AI (US)
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Heap Open AI (Europe)
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