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Active Incidents

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Recently Resolved Incidents

Temporary Data Latency - Investigating
Started 16 Apr 2025 20:16:29 (6 days ago), resolved 16 Apr 2025 22:19:34 (6 days ago)
Incident without Impact
Resolved
Data Collection
App

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Heap Outage Survival Guide

A step-by-step guide to help you survive a Heap outage
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    Temporary Data Latency - Investigating
    Started 16 Apr 2025 20:16:29 (6 days ago), resolved 16 Apr 2025 22:19:34 (6 days ago)
    Incident without Impact
    Resolved
    Data Collection
    App

    We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

    Heap App

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    Temporary Data Latency - Investigating
    Started 16 Apr 2025 20:16:29 (6 days ago), resolved 16 Apr 2025 22:19:34 (6 days ago)
    Incident without Impact
    Resolved
    Data Collection
    App

    We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

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