Heap Status
Real-time updates of Heap issues and outages
Heap status is Operational
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Heap Data Collection
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Heap App
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Active Incidents
No active incidents
Recently Resolved Incidents
Some customers with Session Replay may be experiencing more limited retention in Heap
Started 3 Mar 2026 16:22:19 (10 days ago), resolved 11 Mar 2026 01:58:01 (3 days ago)
Incident without Impact
Resolved
Data Collection
App
The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible
Heap Outage Survival Guide
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Heap Components
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Heap Data Collection
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Some customers with Session Replay may be experiencing more limited retention in Heap
Started 3 Mar 2026 16:22:19 (10 days ago), resolved 11 Mar 2026 01:58:01 (3 days ago)
Incident without Impact
Resolved
Data Collection
App
The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible
Heap App
Fri 6
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Sun 8
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now
Some customers with Session Replay may be experiencing more limited retention in Heap
Started 3 Mar 2026 16:22:19 (10 days ago), resolved 11 Mar 2026 01:58:01 (3 days ago)
Incident without Impact
Resolved
Data Collection
App
The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible
Heap Session Replay
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Heap Connect
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Cloudfront
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EKS
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ECS
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SQS
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EC2
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Heap AWS (eu-central-1)
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EC2
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EMR
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SQS
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ECS
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S3
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EKS
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Heap Open AI (US)
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