Heap Status
Real-time updates of Heap issues and outages
Heap status is Operational
Heap Data Collection
Heap App
Heap Connect
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Connect syncs that run at this time may sync stale data. Our engineers are working on the fix. We'll be posting another update within 60 mins.
We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. A fix has been deployed and we are monitoring latency catching up. We'll post another update within 60 mins.
Heap Outage Survival Guide
Heap Components
Heap Data Collection
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. A fix has been deployed and we are monitoring latency catching up. We'll post another update within 60 mins.
Heap App
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. A fix has been deployed and we are monitoring latency catching up. We'll post another update within 60 mins.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Connect syncs that run at this time may sync stale data. Our engineers are working on the fix. We'll be posting another update within 60 mins.
Heap Session Replay
Heap Connect
We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Connect syncs that run at this time may sync stale data. Our engineers are working on the fix. We'll be posting another update within 60 mins.
