Guidewire Status
Real-time updates of Guidewire issues and outages
Guidewire status is Operational
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Sydney
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Tokyo
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Guidewire Email test
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Montréal
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N. Virginia
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Paris
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Active Incidents
Please Ignore - DNS Statuspage Incident
Started 31 Jan 2025 12:27:21 (3 months ago), still ongoing
Incident without Impact
Investigating
Email test
We are currently investigating this issue.
xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (8 months ago), still ongoing
Critical Incident
Investigating
N. Virginia
Montréal
Paris
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Recently Resolved Incidents
Automated builds are failing in Non-Production Environments
Started 8 May 2025 09:58:23 (4 days ago), resolved 8 May 2025 13:36:48 (4 days ago)
Minor Incident
Resolved
Sydney
Tokyo
Guidewire is actively addressing an issue with CICD pipeline in Non-Production Environments. The necessary resources are engaged to restore the service as quickly as possible. Regular updates on the progress will be provided.
Guidewire Outage Survival Guide
A step-by-step guide to help you survive a Guidewire outage
NaN%
Guidewire Components
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Guidewire ADVANCED PRODUCT DESIGNER (APD)
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Montréal - Design
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Montréal - Runtime
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N. Virginia - Design
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N. Virginia - Runtime
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Paris - Design
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Paris - Runtime
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Sydney - Design
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Sydney - Runtime
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Tokyo - Design
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Tokyo - Runtime
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Zurich - Design
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Zurich - Runtime
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Guidewire ANALYTICS MANAGER
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Montréal
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Guidewire ATMOS-DELTA-2-ANDROMEDA
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N. Virginia
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Paris
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AMER - Compute
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AMER - Networking
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Sydney
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Tokyo
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Guidewire ATMOS-DELTA-2-BUTTERFLY
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Guidewire API GATEWAY
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now
AMER - Compute
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AMER - Networking
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Montréal
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Guidewire ATMOS-DELTA-2-CARTWHEEL
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N. Virginia
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Paris
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EMEA - Compute
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Sydney
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EMEA - Networking
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Guidewire ATMOS-DELTA-2-CIRCINUS
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Tokyo
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Guidewire APP EVENTS
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APAC - Compute
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APAC - Networking
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Montréal
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N. Virginia
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Guidewire ATMOS-DELTA-2-FIREWORKS
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Paris
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Sydney
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EMEA - Networking
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Guidewire ATMOS-DELTA-2-MILKYWAY
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Tokyo
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Guidewire AUTOMATED BUILDS
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Montréal
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APAC - Networking
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now
Guidewire ATMOS-DELTA-2-NEEDLE
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N. Virginia
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Paris
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Sydney
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Automated builds are failing in Non-Production Environments
Started 8 May 2025 09:58:23 (4 days ago), resolved 8 May 2025 13:36:48 (4 days ago)
Minor Incident
Resolved
Sydney
Tokyo
Guidewire is actively addressing an issue with CICD pipeline in Non-Production Environments. The necessary resources are engaged to restore the service as quickly as possible. Regular updates on the progress will be provided.
AMER - Networking
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now
Tokyo
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now
Automated builds are failing in Non-Production Environments
Started 8 May 2025 09:58:23 (4 days ago), resolved 8 May 2025 13:36:48 (4 days ago)
Minor Incident
Resolved
Sydney
Tokyo
Guidewire is actively addressing an issue with CICD pipeline in Non-Production Environments. The necessary resources are engaged to restore the service as quickly as possible. Regular updates on the progress will be provided.
Guidewire ATMOS-DELTA-2-PINWHEEL
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Guidewire BUILD PROMOTION
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EMEA - Networking
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Montréal
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Guidewire ATMOS-DELTA-2-TADPOLE
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now
N. Virginia
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Paris
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Sydney
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now
APAC - Networking
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now
Tokyo
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Guidewire ATMOS-DELTA-4-ANDROMEDA
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Guidewire CERTIFICATES
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AMER - Networking
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Montréal
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N. Virginia
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Guidewire ATMOS-DELTA-8-ANDROMEDA
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Paris
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Sydney
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AMER - Networking
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Tokyo
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Guidewire ATMOS-GAMMA-2-ANDROMEDA
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Guidewire CI MANAGEMENT
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AMER - Networking
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Montréal
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Guidewire ATMOS-GAMMA-2-NEEDLE
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N. Virginia
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Paris
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AMER - Networking
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Sydney
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Tokyo
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Guidewire ATMOS-GAMMA-4-NEEDLE
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Guidewire CLOUD DATA ACCESS (CDA)
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now
AMER - Networking
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Montréal
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Wed 7
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N. Virginia
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Guidewire AUTOPILOT WORKFLOW SERVICE
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AMER
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Paris
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Sydney
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EMEA
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Frankfurt
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APAC
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Guidewire ENTERPRISEENGAGE
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London
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Ohio
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AMER
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Tokyo
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EMEA
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APAC
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Guidewire DATABASE BACKUPS
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Montréal
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Tue 6
Wed 7
Thu 8
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N. Virginia
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Wed 7
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Paris
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now
Sydney
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now
Tokyo
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Guidewire GUIDEWIRE HOME (GWH)
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Montréal
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Wed 7
Thu 8
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N. Virginia
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Montréal
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Paris
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Wed 7
Thu 8
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now
Sydney
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Wed 7
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Tokyo
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now
Zurich
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Tokyo
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Guidewire GUIDEWIRE DATA PLATFORM - NON PRODUCTION ENVIRONMENTS
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Montréal - Cloud Data Access
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Montréal - Data Studio
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Montréal - Explore
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Montréal - GDP Streaming Infrastructure
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N. Virginia - Cloud Data Access
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N. Virginia - Data Studio
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N. Virginia - Explore
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N. Virginia - GDP Streaming Infrastructure
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Paris - Cloud Data Access
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Paris - Data Studio
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Paris - Explore
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Paris - GDP Streaming Infrastructure
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Sydney - Cloud Data Access
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Sydney - Data Studio
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Sydney - Explore
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Sydney - GDP Streaming Infrastructure
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Guidewire GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS
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Montréal - Data Studio
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now
Montréal - Explore
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Montréal - GDP Streaming Infrastructure
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N. Virginia - Data Studio
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Wed 7
Thu 8
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N. Virginia - Explore
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N. Virginia - GDP Streaming Infrastructure
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Paris - Data Studio
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Wed 7
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Paris - Explore
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Paris - GDP Streaming Infrastructure
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Wed 7
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now
Sydney - Data Studio
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Wed 7
Thu 8
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now
Sydney - Explore
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Thu 8
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Montréal - Admin Service (IAS)
Mon 5
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now
Sydney - GDP Streaming Infrastructure
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Guidewire GUIDEWIRE HUB
Mon 5
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now
Guidewire INSURANCENOW PRODUCTION ENVIRONMENTS
Mon 5
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Thu 8
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Sat 10
Sun 11
now
AMER - InsuranceNow (GWCP)
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
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now
N. Virginia
Mon 5
Tue 6
Wed 7
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Paris
Mon 5
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now
AMER - InsuranceNow Classic (non-GWCP)
Mon 5
Tue 6
Wed 7
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Sat 10
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now
AMER - Payment Service
Mon 5
Tue 6
Wed 7
Thu 8
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now
Tokyo - Admin Service (IAS)
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Sydney
Mon 5
Tue 6
Wed 7
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Sat 10
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now
Guidewire GUIDEWIRE LIVE (COMPARE/ CANVAS)
Mon 5
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Wed 7
Thu 8
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Sat 10
Sun 11
now
AMER - Address Verification Service
Mon 5
Tue 6
Wed 7
Thu 8
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now
AMER - Data Service
Mon 5
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Wed 7
Thu 8
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N. Virginia - Canvas
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
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now
N. Virginia - Compare
Mon 5
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now
AMER - SMS Service
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Sydney - Canvas
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
AMER - Looker
Mon 5
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Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Guidewire INSURANCESUITE NON PRODUCTION ENVIRONMENTS
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Sydney - Compare
Mon 5
Tue 6
Wed 7
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now
USA
Mon 5
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now
Guidewire GWCP COMPUTE INFRASTRUCTURE
Mon 5
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now
Frankfurt - Delta2
Mon 5
Tue 6
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now
CANADA
Mon 5
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now
London - Delta2
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Wed 7
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now
EMEA
Mon 5
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Wed 7
Thu 8
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now
Montréal - Delta2
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
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now
APAC
Mon 5
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Wed 7
Thu 8
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now
N. Virginia - Delta2
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now
N. Virginia - Delta4
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now
N. Virginia - Delta8
Mon 5
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now
N. Virginia - Gamma2
Mon 5
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now
Oregon - Delta2
Mon 5
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now
Oregon - Gamma2
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now
Oregon - Gamma4
Mon 5
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now
Osaka - Delta2
Mon 5
Tue 6
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now
Paris - Delta2
Mon 5
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Wed 7
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now
Sydney - Delta2
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Wed 7
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Tokyo - Delta2
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Wed 7
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now
Zurich - Delta2
Mon 5
Tue 6
Wed 7
Thu 8
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Sun 11
now
Guidewire HIGH VOLUME QUOTING (HVQ)
Mon 5
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now
Montréal
Mon 5
Tue 6
Wed 7
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now
N. Virginia
Mon 5
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Wed 7
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Sun 11
now
Guidewire Email test
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Please Ignore - DNS Statuspage Incident
Started 31 Jan 2025 12:27:21 (3 months ago), still ongoing
Incident without Impact
Investigating
Email test
We are currently investigating this issue.
Paris
Mon 5
Tue 6
Wed 7
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now
Sydney
Mon 5
Tue 6
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now
Tokyo
Mon 5
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now
Guidewire INTEGRATION DATA MANAGER (IDM)
Mon 5
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Sat 10
Sun 11
now
Montréal
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
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now
N. Virginia
Mon 5
Tue 6
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now
Paris
Mon 5
Tue 6
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now
Sydney
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Tue 6
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now
Tokyo
Mon 5
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Thu 8
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now
Guidewire INTEGRATION GATEWAY
Mon 5
Tue 6
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Sun 11
now
Montréal - Admin Service (IAS)
Mon 5
Tue 6
Wed 7
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Sat 10
Sun 11
now
Montréal - UI
Mon 5
Tue 6
Wed 7
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Sat 10
Sun 11
now
N. Virginia - Admin Service (IAS)
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
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now
N. Virginia - UI
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
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now
Paris - Admin Service (IAS)
Mon 5
Tue 6
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now
Paris - UI
Mon 5
Tue 6
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Thu 8
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Sat 10
Sun 11
now
Sydney - Admin Service (IAS)
Mon 5
Tue 6
Wed 7
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Sat 10
Sun 11
now
Guidewire UNDERWRITING MANAGEMENT (UM)
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Sydney - UI
Mon 5
Tue 6
Wed 7
Thu 8
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now
Underwriting Management (UM)
Mon 5
Tue 6
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Thu 8
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now
Tokyo - Admin Service (IAS)
Mon 5
Tue 6
Wed 7
Thu 8
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now
Tokyo - UI
Mon 5
Tue 6
Wed 7
Thu 8
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now
Guidewire JUTRO DIGITAL PLATFORM (JDP)
Mon 5
Tue 6
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Sat 10
Sun 11
now
Montréal - Jutro App Admin Service (JAAS)
Mon 5
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Sun 11
now
Montréal - Jutro Web Apps (JWA)
Mon 5
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Sat 10
Sun 11
now
N. Virginia - Jutro App Admin Service (JAAS)
Mon 5
Tue 6
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Sat 10
Sun 11
now
N. Virginia - Jutro Web Apps (JWA)
Mon 5
Tue 6
Wed 7
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Sat 10
Sun 11
now
Oregon - Jutro App Admin Service (JAAS)
Mon 5
Tue 6
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Thu 8
Fri 9
Sat 10
Sun 11
now
Oregon - Jutro Web Apps (JWA)
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Paris - Jutro App Admin Service (JAAS)
Mon 5
Tue 6
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Sun 11
now
Paris - Jutro Web Apps (JWA)
Mon 5
Tue 6
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Sun 11
now
Sydney - Jutro App Admin Service (JAAS)
Mon 5
Tue 6
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Thu 8
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Sun 11
now
Sydney - Jutro Web Apps (JWA)
Mon 5
Tue 6
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Sat 10
Sun 11
now
Tokyo - Jutro App Admin Service (JAAS)
Mon 5
Tue 6
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Thu 8
Fri 9
Sat 10
Sun 11
now
Tokyo - Jutro Web Apps (JWA)
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Guidewire LIFECYCLE MANAGER (LCM)
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Montréal
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
N. Virginia
Mon 5
Tue 6
Wed 7
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Sun 11
now
Paris
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Wed 7
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now
Sydney
Mon 5
Tue 6
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Thu 8
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now
Tokyo
Mon 5
Tue 6
Wed 7
Thu 8
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now
Guidewire NETWORK PERMISSIONS
Mon 5
Tue 6
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Sat 10
Sun 11
now
Montréal
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Tue 6
Wed 7
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Fri 9
Sat 10
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now
N. Virginia
Mon 5
Tue 6
Wed 7
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Sun 11
now
Paris
Mon 5
Tue 6
Wed 7
Thu 8
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Sun 11
now
Sydney
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
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now
Tokyo
Mon 5
Tue 6
Wed 7
Thu 8
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now
Guidewire PLANETS
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Montréal
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (8 months ago), still ongoing
Critical Incident
Investigating
N. Virginia
Montréal
Paris
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
N. Virginia
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (8 months ago), still ongoing
Critical Incident
Investigating
N. Virginia
Montréal
Paris
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Paris
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (8 months ago), still ongoing
Critical Incident
Investigating
N. Virginia
Montréal
Paris
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Sydney
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Tokyo
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Guidewire PREDICT
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
CapeTown - Scoring
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
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now
CapeTown - UI
Mon 5
Tue 6
Wed 7
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now
London - Scoring
Mon 5
Tue 6
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Sun 11
now
London - UI
Mon 5
Tue 6
Wed 7
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now
Montréal - Scoring
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
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now
Montréal - UI
Mon 5
Tue 6
Wed 7
Thu 8
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Sun 11
now
N. Virginia - Scoring
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
N. Virginia - UI
Mon 5
Tue 6
Wed 7
Thu 8
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now
Guidewire QUALITY GATES
Mon 5
Tue 6
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Sat 10
Sun 11
now
Montréal
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Tue 6
Wed 7
Thu 8
Fri 9
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now
N. Virginia
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Tue 6
Wed 7
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now
Paris
Mon 5
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Wed 7
Thu 8
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Sun 11
now
Sydney
Mon 5
Tue 6
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now
Tokyo
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Tue 6
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now
Guidewire REPOSITORY SETTINGS
Mon 5
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now
Montréal
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Tue 6
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now
N. Virginia
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now
Paris
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now
Sydney
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Tokyo
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Guidewire SECRETS
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Montréal
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
N. Virginia
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Paris
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Sydney
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Tokyo
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Guidewire STORAGE ACCESS
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Montréal
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
N. Virginia
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Paris
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Sydney
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Tokyo
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Guidewire SUBMISSION INTAKE (SI)
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
N. Virginia
Mon 5
Tue 6
Wed 7
Thu 8
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Sat 10
Sun 11
now
Guidewire VARIABLES
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Montréal
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
N. Virginia
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Paris
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Sydney
Mon 5
Tue 6
Wed 7
Thu 8
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now
Tokyo
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Sun 11
now
