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Active Incidents
xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (3 months ago), still ongoing
Critical Incident
Investigating
USA
CANADA
EMEA
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Recently Resolved Incidents
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xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (3 months ago), still ongoing
Critical Incident
Investigating
USA
CANADA
EMEA
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
CANADA
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now
xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (3 months ago), still ongoing
Critical Incident
Investigating
USA
CANADA
EMEA
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
EMEA
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xCenter Deployment Interruption Affecting Multiple Customers in AMER and EMEA
Started 6 Sep 2024 14:53:11 (3 months ago), still ongoing
Critical Incident
Investigating
USA
CANADA
EMEA
Guidewire Support is aware of an issue with Deployments in the AMER and EMEA Regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
APAC
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Guidewire PREDICT
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eMAR App
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Issues with booking in items and scanning barcodes
Started 4 Oct 2024 15:32:47 (2 months ago), still ongoing
Incident without Impact
Investigating
eMAR App
Titan Integration
We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.
Titan Integration
Thu 14
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now
Issues with booking in items and scanning barcodes
Started 4 Oct 2024 15:32:47 (2 months ago), still ongoing
Incident without Impact
Investigating
eMAR App
Titan Integration
We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.
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