Person Centred Software Status: check for Person Centred Software outages and issues

Person Centred Software status is Partially Degraded Service

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Monitor

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Person Centred Software Aircall Outbound Calls

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See all 36 Person Centred Software components

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Active Incidents

No active incidents

Recently Resolved Incidents

mCare Monitor Degraded Performance - Web Shard A - Affecting 16% of Customers

Started 29 Apr 2026 11:55:17 (2 days ago), resolved 29 Apr 2026 13:48:18 (2 days ago)

Minor Incident

Resolved

Monitor

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing Monitor.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Monitor/Care App Degraded Performance - Data Base Shard I

Started 27 Apr 2026 09:48:17 (4 days ago), resolved 27 Apr 2026 11:18:49 (4 days ago)

Minor Incident

Resolved

Monitor

We are investigating reports of poor performance with Monitor and Care App affecting 14% of customers on Front End Web Shard I.

See all updates

Person Centred Software Outage Survival Guide

A step-by-step guide to help you survive a Person Centred Software outage

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Person Centred Software Components

Person Centred Software

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Person Centred Software mCare

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Care Delivery

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Monitor

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Monitor/Care App Degraded Performance - Data Base Shard I

Started 27 Apr 2026 09:48:17 (4 days ago), resolved 27 Apr 2026 11:18:49 (4 days ago)

Minor Incident

Resolved

Monitor

We are investigating reports of poor performance with Monitor and Care App affecting 14% of customers on Front End Web Shard I.

See all updates

mCare Monitor Degraded Performance - Web Shard A - Affecting 16% of Customers

Started 29 Apr 2026 11:55:17 (2 days ago), resolved 29 Apr 2026 13:48:18 (2 days ago)

Minor Incident

Resolved

Monitor

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing Monitor.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Relatives Gateway

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Action Plans

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Person Centred Software mCare Services

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API

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GP Connect

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3rd Party Integrations

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Archive Reporting

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Group Reporting

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OneLondon Care Records

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Person Centred Software eMar

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Atlas Central

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CAPA

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CAPA inbound prescription service

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Atlas Sync

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eMAR App

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Titan Integration

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Scorecard

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Person Centred Software Digital Reception

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Person Centred Software MDM (Mobile Device Management)

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Person Centred Software Intercom

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Person Centred Software Oomph Wellness & Activities Platform

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Person Centred Software Oomph

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Person Centred Software ResHub

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Person Centred Software KareInn

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Person Centred Software PCS Learn

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Person Centred Software DepenSys

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Person Centred Software Intercom Intercom Web Messenger

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Person Centred Software Intercom Email

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Person Centred Software Intercom Chats and Posts

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Person Centred Software Aircall Inbound Calls

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Person Centred Software Aircall Outbound Calls

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Person Centred Software IQ

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