Person Centred Software Status: check for Person Centred Software outages and issues

Person Centred Software status is Operational

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Monitor

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eMAR App

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Titan Integration

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See all 29 Person Centred Software components

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Active Incidents

Issues with booking in items and scanning barcodes

Started 4 Oct 2024 15:32:47 (2 months ago), still ongoing

Incident without Impact

Investigating

eMAR App

Titan Integration

We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.

See all updates

Recently Resolved Incidents

Issue saving infection records

Started 13 Nov 2024 18:04:00 (8 days ago), resolved 14 Nov 2024 13:41:16 (7 days ago)

Minor Incident

Resolved

Monitor

There is an issue saving updates to infection records that has been identified, a fix is being worked on with planned release for the morning of the 14th

See all updates

Person Centred Software Outage Survival Guide

A step-by-step guide to help you survive a Person Centred Software outage

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Person Centred Software Components

Person Centred Software

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Person Centred Software mCare

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Care Delivery

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Monitor

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Issue saving infection records

Started 13 Nov 2024 18:04:00 (8 days ago), resolved 14 Nov 2024 13:41:16 (7 days ago)

Minor Incident

Resolved

Monitor

There is an issue saving updates to infection records that has been identified, a fix is being worked on with planned release for the morning of the 14th

See all updates

Relatives Gateway

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Action Plans

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Person Centred Software mCare Services

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API

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GP Connect

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3rd Party Integrations

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Archive Reporting

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Group Reporting

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OneLondon Care Records

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Person Centred Software eMar

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Atlas Central

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CAPA

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CAPA inbound prescription service

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Atlas Sync

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eMAR App

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Issues with booking in items and scanning barcodes

Started 4 Oct 2024 15:32:47 (2 months ago), still ongoing

Incident without Impact

Investigating

eMAR App

Titan Integration

We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.

See all updates

Titan Integration

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Issues with booking in items and scanning barcodes

Started 4 Oct 2024 15:32:47 (2 months ago), still ongoing

Incident without Impact

Investigating

eMAR App

Titan Integration

We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.

See all updates

Person Centred Software Digital Reception

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Person Centred Software MDM (Mobile Device Management)

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Person Centred Software Zendesk

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Person Centred Software Wellness & Activities Platform

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Person Centred Software Oomph Wellness & Activities Platform

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Person Centred Software ResHub

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Person Centred Software KareInn

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Person Centred Software PCS Learn

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Person Centred Software DepenSys

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Person Centred Software Alternatives

MedicalDirector Product

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pliability

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TurnPoint Software

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QGenda

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Healthie

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Healthie (Production)

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SFax experiencing delays processing inbound and outbound faxes

Started 20 Nov 2024 14:51:09 (18 hours ago), still ongoing

Incident without Impact

Monitoring

Healthie (Production)

Our fax provider, SFax, is experiencing delays of up to ~4 hours processing inbound and outbound faxes. This issue appeared to have started Monday and is ongoing. SFax is aware of the issue, and is working to resolve it. All outbound and inbound faxes will be processed, but this issue may lead to seeing faxes stuck in a "Pending" state in Healthie for longer, and to delays with receiving faxes.

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Vyne Dental

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Pulsara

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ProofPilot

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Commonly Used Together

Beyond The Whiteboard