Person Centred Software Status
Real-time updates of Person Centred Software issues and outages
Person Centred Software status is Operational
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Monitor
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Person Centred Software ResHub
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Active Incidents
No active incidents
Recently Resolved Incidents
Scheduled maintenance causing performance issues when saving assessments
Started 19 Jun 2025 12:38:07 (4 days ago), resolved 19 Jun 2025 14:43:21 (4 days ago)
Minor Incident
Resolved
Monitor
The issue has been identified and a fix is being implemented.
Family Hub - Care Plans and Navigation Unavailable
Started 16 Jun 2025 10:38:44 (7 days ago), resolved 17 Jun 2025 15:33:05 (6 days ago)
Minor Incident
Resolved
ResHub
An issue with Family Hub is causing Care Plans and Navigation to be unavailable for relatives. The technical teams are working to resolve this as soon as possible.
Monitor Degraded Performance on Web Shard C & F
Started 17 Jun 2025 11:55:34 (6 days ago), resolved 17 Jun 2025 14:22:23 (6 days ago)
Minor Incident
Resolved
Monitor
We are investigating reports of poor performance with Monitor for some customers on Web Shard C
Person Centred Software Outage Survival Guide
A step-by-step guide to help you survive a Person Centred Software outage
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Person Centred Software Components
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Person Centred Software mCare
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Care Delivery
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Monitor
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Monitor Degraded Performance on Web Shard C & F
Started 17 Jun 2025 11:55:34 (6 days ago), resolved 17 Jun 2025 14:22:23 (6 days ago)
Minor Incident
Resolved
Monitor
We are investigating reports of poor performance with Monitor for some customers on Web Shard C
Scheduled maintenance causing performance issues when saving assessments
Started 19 Jun 2025 12:38:07 (4 days ago), resolved 19 Jun 2025 14:43:21 (4 days ago)
Minor Incident
Resolved
Monitor
The issue has been identified and a fix is being implemented.
Relatives Gateway
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Action Plans
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Person Centred Software mCare Services
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API
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GP Connect
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3rd Party Integrations
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Archive Reporting
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Group Reporting
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OneLondon Care Records
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Person Centred Software eMar
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Atlas Central
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CAPA
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CAPA inbound prescription service
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Atlas Sync
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eMAR App
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Titan Integration
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Person Centred Software Digital Reception
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Person Centred Software MDM (Mobile Device Management)
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Person Centred Software Zendesk
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Person Centred Software Wellness & Activities Platform
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Person Centred Software ResHub
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Family Hub - Care Plans and Navigation Unavailable
Started 16 Jun 2025 10:38:44 (7 days ago), resolved 17 Jun 2025 15:33:05 (6 days ago)
Minor Incident
Resolved
ResHub
An issue with Family Hub is causing Care Plans and Navigation to be unavailable for relatives. The technical teams are working to resolve this as soon as possible.
Person Centred Software Oomph Wellness & Activities Platform
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Person Centred Software KareInn
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Person Centred Software PCS Learn
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Person Centred Software DepenSys
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