Person Centred Software Status
Real-time updates of Person Centred Software issues and outages
Person Centred Software status is Operational
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Care Delivery
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Monitor
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Action Plans
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Active Incidents
No active incidents
Recently Resolved Incidents
Monitor Degraded Performance - Limited Customer Impact
Started 1 Apr 2025 15:41:14 (5 hours ago), resolved 1 Apr 2025 15:55:33 (5 hours ago)
Minor Incident
Resolved
Monitor
We are aware of a period of poor performance with Monitor for some customers. A fix has been implemented and we are monitoring the results.
Care Delivery App Degraded Performance
Started 28 Mar 2025 08:45:53 (4 days ago), resolved 28 Mar 2025 20:55:37 (4 days ago)
Minor Incident
Resolved
Care Delivery
A fix has been implemented and we are monitoring the results.
Care Delivery App Degraded Performance
Started 27 Mar 2025 15:28:03 (5 days ago), resolved 27 Mar 2025 16:40:20 (5 days ago)
Minor Incident
Resolved
Care Delivery
We are investigating reports of data not uploading from the Care Delivery App to Monitor, and planned actions appearing as missed.
Action Plans Unavailable
Started 27 Mar 2025 11:02:00 (5 days ago), resolved 27 Mar 2025 11:14:39 (5 days ago)
Incident without Impact
Resolved
Action Plans
There was an incident causing Action Plans to be unavailable. We have implemented a fix and are monitoring the results. We apologise for the disruption to service.
Person Centred Software Outage Survival Guide
A step-by-step guide to help you survive a Person Centred Software outage
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Person Centred Software Components
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Person Centred Software mCare
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Care Delivery
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Care Delivery App Degraded Performance
Started 28 Mar 2025 08:45:53 (4 days ago), resolved 28 Mar 2025 20:55:37 (4 days ago)
Minor Incident
Resolved
Care Delivery
A fix has been implemented and we are monitoring the results.
Care Delivery App Degraded Performance
Started 27 Mar 2025 15:28:03 (5 days ago), resolved 27 Mar 2025 16:40:20 (5 days ago)
Minor Incident
Resolved
Care Delivery
We are investigating reports of data not uploading from the Care Delivery App to Monitor, and planned actions appearing as missed.
Monitor
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Monitor Degraded Performance - Limited Customer Impact
Started 1 Apr 2025 15:41:14 (5 hours ago), resolved 1 Apr 2025 15:55:33 (5 hours ago)
Minor Incident
Resolved
Monitor
We are aware of a period of poor performance with Monitor for some customers. A fix has been implemented and we are monitoring the results.
Relatives Gateway
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Action Plans
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Action Plans Unavailable
Started 27 Mar 2025 11:02:00 (5 days ago), resolved 27 Mar 2025 11:14:39 (5 days ago)
Incident without Impact
Resolved
Action Plans
There was an incident causing Action Plans to be unavailable. We have implemented a fix and are monitoring the results. We apologise for the disruption to service.
Person Centred Software mCare Services
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API
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GP Connect
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3rd Party Integrations
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Archive Reporting
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Group Reporting
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OneLondon Care Records
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Person Centred Software eMar
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Atlas Central
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CAPA
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CAPA inbound prescription service
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Atlas Sync
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eMAR App
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Titan Integration
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Person Centred Software Digital Reception
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Person Centred Software MDM (Mobile Device Management)
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Person Centred Software Zendesk
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Person Centred Software Wellness & Activities Platform
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Person Centred Software Oomph Wellness & Activities Platform
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Person Centred Software ResHub
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Person Centred Software KareInn
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Person Centred Software PCS Learn
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Person Centred Software DepenSys
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