Person Centred Software Status: check for Person Centred Software outages and issues

Person Centred Software status is Under Maintenance

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Monitor

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Relatives Gateway

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API

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GP Connect

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3rd Party Integrations

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Archive Reporting

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Group Reporting

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See all 36 Person Centred Software components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Atlas Device Synchronisation - Pod B

Started 19 Mar 2026 09:50:11 (3 days ago), resolved 19 Mar 2026 21:56:12 (2 days ago)

Minor Incident

Resolved

Atlas Sync

There is an issue with the Atlas device sync service on Pod B. Our technical teams are investigating.

See all updates

Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

Support Ticketing System Currently Unavailable

Started 16 Mar 2026 16:05:18 (6 days ago), resolved 16 Mar 2026 17:39:13 (5 days ago)

Critical Incident

Resolved

Intercom Intercom Web Messenger

Intercom Email

Intercom Chats and Posts

Our Support ticketing system, Intercom is currently unavailable. We are monitoring their service status for updates. We apologise for the disruption to service.

https://www.intercomstatus.com/eu-hosting

See all updates

Atlas Device Synchronisation Issues

Started 16 Mar 2026 08:35:10 (6 days ago), resolved 16 Mar 2026 11:44:07 (6 days ago)

Major Incident

Resolved

Atlas Sync

We are currently investigating this issue.

See all updates

Atlas Device Synchronisation

Started 15 Mar 2026 09:51:05 (7 days ago), resolved 15 Mar 2026 10:50:22 (7 days ago)

Minor Incident

Resolved

Atlas Sync

There is an issue with the Atlas device sync A service. Our technical teams are investigating.

In the meantime, customers are advised to switch to Pod B to sync their devices.

See all updates

Person Centred Software Outage Survival Guide

A step-by-step guide to help you survive a Person Centred Software outage

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Person Centred Software Components

Person Centred Software

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Person Centred Software mCare

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Care Delivery

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Monitor

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

Relatives Gateway

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

Action Plans

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Person Centred Software mCare Services

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API

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

GP Connect

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

3rd Party Integrations

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

Archive Reporting

Sun 15

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

Group Reporting

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Monitor Degraded Performance

Started 19 Mar 2026 10:31:38 (3 days ago), resolved 19 Mar 2026 13:58:55 (3 days ago)

Minor Incident

Resolved

API

Monitor

GP Connect

3rd Party Integrations

Archive Reporting

More...

We are investigating reports of poor performance with Monitor for some customers.

See all updates

OneLondon Care Records

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Person Centred Software eMar

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Atlas Central

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CAPA

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CAPA inbound prescription service

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Atlas Sync

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Atlas Device Synchronisation

Started 15 Mar 2026 09:51:05 (7 days ago), resolved 15 Mar 2026 10:50:22 (7 days ago)

Minor Incident

Resolved

Atlas Sync

There is an issue with the Atlas device sync A service. Our technical teams are investigating.

In the meantime, customers are advised to switch to Pod B to sync their devices.

See all updates

Atlas Device Synchronisation Issues

Started 16 Mar 2026 08:35:10 (6 days ago), resolved 16 Mar 2026 11:44:07 (6 days ago)

Major Incident

Resolved

Atlas Sync

We are currently investigating this issue.

See all updates

Atlas Device Synchronisation - Pod B

Started 19 Mar 2026 09:50:11 (3 days ago), resolved 19 Mar 2026 21:56:12 (2 days ago)

Minor Incident

Resolved

Atlas Sync

There is an issue with the Atlas device sync service on Pod B. Our technical teams are investigating.

See all updates

eMAR App

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Titan Integration

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Scorecard

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Person Centred Software Digital Reception

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Person Centred Software MDM (Mobile Device Management)

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Person Centred Software Intercom

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Person Centred Software Oomph Wellness & Activities Platform

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Person Centred Software Oomph

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Person Centred Software ResHub

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Person Centred Software KareInn

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Person Centred Software PCS Learn

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Person Centred Software DepenSys

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Person Centred Software Intercom Intercom Web Messenger

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Support Ticketing System Currently Unavailable

Started 16 Mar 2026 16:05:18 (6 days ago), resolved 16 Mar 2026 17:39:13 (5 days ago)

Critical Incident

Resolved

Intercom Intercom Web Messenger

Intercom Email

Intercom Chats and Posts

Our Support ticketing system, Intercom is currently unavailable. We are monitoring their service status for updates. We apologise for the disruption to service.

https://www.intercomstatus.com/eu-hosting

See all updates

Person Centred Software Intercom Email

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Support Ticketing System Currently Unavailable

Started 16 Mar 2026 16:05:18 (6 days ago), resolved 16 Mar 2026 17:39:13 (5 days ago)

Critical Incident

Resolved

Intercom Intercom Web Messenger

Intercom Email

Intercom Chats and Posts

Our Support ticketing system, Intercom is currently unavailable. We are monitoring their service status for updates. We apologise for the disruption to service.

https://www.intercomstatus.com/eu-hosting

See all updates

Person Centred Software Intercom Chats and Posts

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Support Ticketing System Currently Unavailable

Started 16 Mar 2026 16:05:18 (6 days ago), resolved 16 Mar 2026 17:39:13 (5 days ago)

Critical Incident

Resolved

Intercom Intercom Web Messenger

Intercom Email

Intercom Chats and Posts

Our Support ticketing system, Intercom is currently unavailable. We are monitoring their service status for updates. We apologise for the disruption to service.

https://www.intercomstatus.com/eu-hosting

See all updates

Person Centred Software Aircall Inbound Calls

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Person Centred Software Aircall Outbound Calls

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Person Centred Software IQ

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Person Centred Software Alternatives

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Beyond The Whiteboard