Person Centred Software Status: check for Person Centred Software outages and issues

Person Centred Software status is Partially Degraded Service

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Person Centred Software mCare

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Care Delivery

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Monitor

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Relatives Gateway

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Action Plans

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See all 37 Person Centred Software components

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Active Incidents

Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Started 29 Oct 2026 14:44:52 (2 hours ago), still ongoing

Minor Incident

Identified

Care Delivery

Monitor

Relatives Gateway

Action Plans

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Recently Resolved Incidents

Performance Issues with mCare Web Shard B & C - Affecting 49% of Customers

Started 27 Oct 2026 12:33:55 (2 days ago), resolved 27 Oct 2026 13:27:48 (2 days ago)

Minor Incident

Resolved

Care Delivery

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Person Centred Software Outage Survival Guide

A step-by-step guide to help you survive a Person Centred Software outage

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Person Centred Software Components

Person Centred Software

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Person Centred Software mCare

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Care Delivery

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Performance Issues with mCare Web Shard B & C - Affecting 49% of Customers

Started 27 Oct 2026 12:33:55 (2 days ago), resolved 27 Oct 2026 13:27:48 (2 days ago)

Minor Incident

Resolved

Care Delivery

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Started 29 Oct 2026 14:44:52 (2 hours ago), still ongoing

Minor Incident

Identified

Care Delivery

Monitor

Relatives Gateway

Action Plans

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Monitor

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Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Started 29 Oct 2026 14:44:52 (2 hours ago), still ongoing

Minor Incident

Identified

Care Delivery

Monitor

Relatives Gateway

Action Plans

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Relatives Gateway

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Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Started 29 Oct 2026 14:44:52 (2 hours ago), still ongoing

Minor Incident

Identified

Care Delivery

Monitor

Relatives Gateway

Action Plans

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Action Plans

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Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Started 29 Oct 2026 14:44:52 (2 hours ago), still ongoing

Minor Incident

Identified

Care Delivery

Monitor

Relatives Gateway

Action Plans

We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare.

We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing.

Our team has been alerted and is already working to investigate and resolve this as an urgent priority.

See all updates

Person Centred Software mCare Services

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API

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GP Connect

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3rd Party Integrations

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Archive Reporting

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Group Reporting

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OneLondon Care Records

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Person Centred Software Atlas eMar

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Atlas Central

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CAPA

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CAPA inbound prescription service

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Atlas Sync

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eMAR App

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Titan Integration

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Scorecard

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Person Centred Software Digital Reception

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Person Centred Software MDM (Mobile Device Management)

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Person Centred Software Intercom

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Person Centred Software Oomph

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Person Centred Software Oomph Wellness & Activities Platform

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Person Centred Software ResHub

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Person Centred Software KareInn

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Person Centred Software PCS Learn

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Person Centred Software DepenSys

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Person Centred Software Intercom Intercom Web Messenger

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Person Centred Software Intercom Email

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Person Centred Software Intercom Chats and Posts

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Person Centred Software Aircall Inbound Calls

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Person Centred Software Aircall Outbound Calls

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Person Centred Software IQ

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Person Centred Software Redcrier

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